ITunes 7.3.1.3 does not recognize iPhone

I just installed the iTunes update 7.3.1.3 and when I attach the data cable to my iPhone, nothing happens. No Icon no iPhone menu, nothing. When I plug the cable into my nano, an icon immediately appears on the left of the screen and allows me to work as usual. Plug it into the iPhone and nothing. Anyone else?? HELP!

i am having the same issue.
i just got my iphone and synced it on my desktop to start, but my macbook won't recognize it.
i have tried reinstalling itunes 7.3, resetting my iphone, and rebooting my computer.
any ideas????
D:

Similar Messages

ITunes 9.0.3.15 does not recognize iPhone 3G on Win 7

Used to work on Win 7 and previous version of iTunes. Request assistance. Below is the diagnostics report. If anyone has a solution please write to me
Microsoft Windows 7 Business Edition (Build 7600)
Hewlett-Packard HP ProBook 4410s
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number F4B54E*AC1
Current user is not an administrator.
The current local date and time is 2010-03-13 00:34:16.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C740B8D9-8378-4526-B608-E191DFF3D8C5}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {38018372-176C-456C-A584-5EB099FD63EE}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {23E00979-0351-4F81-9616-657ED064D79E}
Description: Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {33005242-B26D-4D2D-8E3F-DA859A7E026C}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 13 00:23:47 2010
Lease Expires: Sat Mar 13 01:23:47 2010
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-13 00:33:46.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPhone 3G running firmware version 3.1.2
Serial Number: 84831*Y7H
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
<Edited by Host>

Hmmmm. If you're up to date on your *Essential System Updates for Microsoft Windows 7* downloads from HP, you might already have the hotfix from the following Microsoft document. (It's included in version 1.1.) But just in case, I think it's probably worth applying:
[USB devices that are connected to a computer may not work after the computer is idle for more than one hour Windows 7 or in Windows Server 2008 R2|http://support.microsoft.com/kb/978258]

After installingwindow 8.1 preview, itune does not recognize iphone

After IO update and and installing window 8.1 preview, Itune does not recognize iphone.
I went to devise manager and it tells me everything is working properly, but can not read the iphone on itune.
Please help with this problem
Thanks
TOM

You shouldn't be running the "preview" anymore. Microsoft released the full 8.1 update last Friday (10/18).
The "preview" is a beta and should NOT be relied on for any further use. Microsoft explained this in their "preview" downloads.
http://windows.microsoft.com/en-us/windows-8/update-from-preview

ITunes 12.0.1.26 does not recognize my mobile devices.

iTunes 12.0.1.26 does not recognize my mobile devices.

Hello,
I have the same experience with my iPod Classic under 12.0.1.26 under Max OS X Yosemite 10.10.2. But on another Mac with OS X 10.7.5 and iTunes 12.0.1.26 it is recognized.
Regards
mhomscheidt

I use itunes to store my music but I use Virtual DJ Broadcaster to play it. Somehow itunes has changed from Itunes Music Library to Itunes library. Virtual DJ does not Recognize the change.

I use itunes to store my music but I use Virtual DJ Broadcaster to play it. Somehow itunes has changed from Itunes Music Library to Itunes library. Virtual DJ does not Recognize the change. Virtual DJ at present seeing an older version of my libraries. Is it possible to Save my last library and Playlist and re-name everything else in my itunes account so it will again show "Itunes Music Library" Past libraries are of no consiquence . I'm hoping removing everything except the last Library on my computers will make Virtual DJ recognize it. I tried renameing the Library to "Itunes Music Library" but it did not work. I fear the problem is in the Registry and without the correct path I am reluctand to play around in there. Any help would be appreciated.

Incidentally, my first thought was to map a network share from the NAS to my computer, so that my music files appear on the Z: drive, say on my computer. I could then set up iTunes to store music etc in that folder, and to copy all new items to that folder. However, if I do that, all that'll happen is that on my NAS, the library file will become out of date as I add music to the collection but not to the index.

TS1410 my itunes 9.2 (mac osx 10.4.11) does not recognize iphone 4s

my itunes 9.2 (mac osx 10.4.11) does not recognize iphone 4s

Since you're running iTunes 9.2, your Mac has a G4 or better CPU. You need to purchase and install Mac OS X 10.5(G4 or G5) or Mac OS X 10.6(Intel) from a DVD. Mac OS X 10.6 DVDs are free for paid MobileMe members.
(66714)

ITunes 10.5.0.142 does not recognize my iPhone 3GS

My PC is running Windows 7 Professional, 32-bit OS. My iTunes and iPhone syncing has been flaky since I began using this machine in July, 2011 but was working. However, now iTunes does not recognize my iPhone at all. Previously I was able to force a sync by opening iTunes and then plugging in the phone, but now that is no longer working. The iPhone is recognized by the computer as it does charge, I can see it as a device in Window's Explorer and it asks what I would like to do with the photos / videos.
Here is the latest info on what is installed for each device:
- iTunes: 10.5.0.142
- iPhone: OS 5.0.1, Firmware 05.16.05
Any help would be greatly appreciated. Feel free to ask further questions as I'm not exactly sure what other information to provide at the present time; I'm pretty much at a loss right now.
Thanks!
John

I am having the same problem. I have a 16Gb iPhone 3GS ios v 4.2.1 with iTunes v 10.5, yet when I connect the phone it tells me there are no updates available. I have 2 iPads, an iMac and a Macbook pro - all of which have upgraded successfully. I thought ios5 was available for the 3GS iPhone. Anyone got any ideas?

LR 4 on OSX 10.8 does not recognize iPhone

Ever since upgrading my Macbook Pro to 10.8 LR 4 does not recognize my iPhone 4 (iOS 5.1.1) on the import menue.
No problem with iTunes, same problem with iPhoto. Help anyone?
Gabriel

Just saw your reply. I am not sure what you are suggesting.
I have the following in my Mac Harddrive/Library/Image Capture/Devices folder:
Canon IJScanner2
Canon IJScanner4
EPSON Scanner
HP M1130_M1210 Scanner
However, the icon for the last mentioned is different. It does not have the Image Capture icon. It simply has the generic application icon (two white papers with an "A" formed out of a ruler, a pencil and a brush). I doubt that the icon makes a difference, but it is what I observe.
The permissions for the first three and the last are identical.
The file sizes for all the files are in the same size range (except for EPSON, which is much bigger).
I should reiterate that I am using the Lion version drivers on Mavericks (just upgraded from Mountain Lion yesterday). Those are the newest drivers for this MFP.

Laptop does not recognize IPHONE

My computer does not recognize my IPHONE when I hook them up via usb cable. My laptop makes a weird noise, itunes does not open, and the phone does not charge. Any idea on what I can do to resolve this issue.

Try these ideas: iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows, http://support.apple.com/kb/TS1538

Windows does not recognize iPhone 5S as device

Hallo,
For the past two weeks, my Windows 7 does not recognize my iPhone 5S as a device. This means I cannot download any media content captured with the device.
I have already followed the instructions posted on several Apple community topics re this issue, specifically the ones on checking the Universal Serial Bus Controllers. When connecting the phone, the Apple USB driver does show as a bus controller. I've checked for updates, and it shows that I have the latest version and that the bus controller functions correctly. The phone is also picked up by iTunes, although iTunes doesn't not start automatically like before. I'm using an Apple cable. Still, the device is not picked up by Windows.
Can anyone help, please?

Did you check all of the steps in this support document iOS: Device not recognized in iTunes for Windows especially the ones about the Apple USB driver installation? Did you try removing and reinstalling iTunes as suggested and outlined in this support document? Make sure you follow those steps exactly. Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

"my computer" (pc) does not recognize "iphone"

when i go to my computer it does not recognize the iphone usb, however it does recognize the ipod. my iphone does synch with itunes...no problem there...i thought perhaps prob with usb, but all four ports work perfectly with other applications. it must be doing something right b/c itunes does connect...i am unable to access to transfer photos. please help!

ok

Computer does not recognize Iphone 4 is plugged in to USB. Can't transfer pictures.

My HP laptop always use to recognize my Iphone 4 then all of the sudden stopped. I have been trying to transfer pictures and it does not see that any device or camera is plugged in to it like it use to. I have VISTA on my computer. When I go to My Computer it doesnt show anything is even plugged into the USB port. I tried all 3 ports on the laptop. The Windows help assistant talks about needing a driver..basically a software disc to load any new divice onto the computer. How would I get a driver for the Iphone?? I never needed that before. I could just plug it in and I would get the pop up asking if I wanted to transfer my pictures, etc. This is so annoying! I do back up to I Cloud as well.

Hi..Yes, I Tunes is installed on the computer. I sync with it no problem. I am trying to get the pictures from my Iphone onto my computer. When I use to plug the phone in I would get a pop up from Windows saying do you want to transfer pics to computer, do you want them to erase off phone once transfered, etc. Now I do not get the pop up. It is like the computer no longer recognizes that my Iphone is plugged in. Technically the pics are on my computer in the Photo Stream folder..but I want to actually transfer them off the phone. I have tried to turn off Photo Stream and I cloud but it does not help. The computer still does not recognize the phone plugged into the USB. If I go to "add a printer, scanner or camera" on the computer..it does not see it either. That is where it talks about having a driver to set up a new hardware device. I have 900 pics on my phone that I do not want to have to delete one by one...and I want to make sure they are downloaded. I also have videos that I want to download to the computer either and those are no where to be found..not even in the Photo Stream folder. I appreciate any help!

ITune 9.1.1 (12) does not recognize iPod Touch

I tried to add new music onto my iPod touch today, and found that iTunes did not recognize my iPod. I even used three different USB cords to connect. I cannot update to a new version of iTunes because my OS is so old (I am waiting for the summer 2011 release of Lion).
My iPod turns on when it is plugged in to my computer, but does not charge or initiate iTunes to open. It worked fine one month ago! What can I do to resolve this?

It says 9.1.1(11) -- and the update check says it's there are no updates for me.
Looking through the drivers that are associated with the iPod, I get:
\system32\drivers\WpdMtpDr.dll
\system32\drivers\WpdUSB.dll
\system32\drivers\WUDFRd.sys
\system32\WpdConns.dll
\system32\WpdMtp.dll
\system32\WpdMtpUS.dll
No USBaApl.sys at all.
An attempt to auto-update the driver and by manually pointing to the \system32\drivers\ directory yields:
Best driver already installed -- Digital Still Camera
Without an .inf file to easily associate to the iPod, it's hard to choose which of the device drivers to force the usbaaple.sys to the iPod -- I can't choose .sys files, only .infs.
Of the device types:
(Standard MTP-Compliant Device)
--Kodak DC4800 Zoom Digital Camera
--Kodak DC4800 Zoom Digital Camera
--Kodak Digital Camera
--Kodak Digital Camera
--MTP Device Version: 6.0.6000.16386 [6/21/2006]
--MTP Device Version: 6.0.6000.18000 [6/21/2006]
(Standard MTP-compliant devices)
--Digital Still Camera *What Vista thinks the iPod is
--Digital Still Camera
--MTP Device
--MTP Device
--MTP IP Device
--MTP IP Device
(Standard Windows Mobile device)
--Windows Mobile device
(WPD file system device)
--Microsoft WPD FileSystem Volume Driver
Outside of the Kodak drivers, I've no idea which one would be best suited for the iPod, and I suspect none of them will work. I should note, the iTunes did recognize the iPod at some point. Thankfully, I only sync'ed to the iPod instead of maintaining a portion of my library on the iPod Touch (I lost some tracks on an iPod Mini when slipped off the jack and hit the ground, crashing the hard drive); I don't have any photos or videos on it.

Windows & iTunes Does Not Recognize iPhone 4 But It Charges?

I have an iPhone 4 16 GB Factory Unlocked. Yesterday it was fully working. I don't know why, today, my PC doesn't recognize it, even as an camera. I don't see Apple Mobile Device USB Driver listed in the device manager. Tried several programs concerned with iPhone, but no luck.
Uninstalled everything related Apple like iTunes, Bonjour, Apple Application Support etc., and used a program called "ByeTunes". Reinstalled iTunes but it does not work. I tried plugging it to my laptop, still doesn't work.
Also, I'm using Windows 7 x64, and re-installed Apple Mobile Device Support for 64-bit several times. It didn't work.
However my phone charges, does not beep that plugging sound or show charging indicator but the battery level increases, when I plug it to my computer. But when I try to charge with firewire it works.
And last, my PC can recognize my phone in DFU mode, fortunately. But I'm afraid of being stucked at restoring process.
What should I do?
Thanks.

I am facing the same issue. Tried everything like, Reinstall Itunes, Tries the sync on 3 diffrent laptops with windoes 7, XP and vista, Connecting in restore mode, DFU, Apple mobile devices restarted..nothing has worked. I am not sure if i do "erase all setting and content" will help because if the i tunes cant recognise the i phone now, then after erasing everything will it recognise to restore??
Can any 1 help if i do " erase all setting and content" will help and will itunes recognise the iphone then?

Itunes does not recognize iphone during os update

During the update of the os the phone swiches to recovery iboot mode. The pc then loses contact and doesn't recognize it anymore. When i attach the phone to another pc it recognizes the recover mode of the phone and it can be switch back to factory settings.
Everytime i start itunes it gives an message:
The software needed for communication with Ipods and mobile phones is not corectly installed. Do you want iTunes to repair the problem.
But the fix is apperently not working because the next time i start the message remains.
The problem of not recognizing the ipone does not exsist during normal iphone sync, only after installing a new OS.
I already tried:
- removing itunes, all drivers, all apple software and reinstalling everything
- http://support.apple.com/kb/TS1495
- i only found this error message in the log iPod Service:
cannot find event-id 0 from source iPod Service. [...] service started
Anybody any suggestions? Please let me know?
Greetings,
Alex

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

ITunes 7.3.1.3 does not recognize iPhone

Similar Messages

Maybe you are looking for