Itunes 7.3.1 crashes windows xp

After rebooting from the 7.3.1 update my PC will no longer boot not even in safe mode or from a cd. A week later I installed it on my other PC and now have the same problem. Does Apple have a fix that anyone knows about?
"Stop 0x0000007B (0xF78D6528, 0xC0000034, 0x00000000, 0x00000000)
is the error code on a blue screen!
Help!
orayo
email me with a fix please!

A week later I installed it on my other PC ...
Stop 0x0000007B
Have you ever had Roxio Easy CD Creator 5 Platinum
Edition installed on those two PCs? If so, first
see:
STOP 0x7B error after you remove or reinstall
Roxio Easy CD Creator 5 Platinum Edition
roxio is not on either computer and i can't boot either one.
friday my first pc went out and yesterday my second.
the only new anything is the itunes update.
the earlier version i've used with my iphone for 2 weeks and no problem. It appears that with the new update that when you reboot for 7.3.1 to take effect, the crash occurs

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    'iTunes.exe' (Win32): Loaded 'C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7 601.17514_none_41e6975e2bd6f2b2\comctl32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\msvcrt.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\gdi32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\user32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\advapi32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\sechost.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\rpcrt4.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\lpk.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\usp10.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\shell32.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\nvinit.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\_etoured.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\setupapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\cfgmgr32.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ole32.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dsound.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\VideoToolbox.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreMedia.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.1812 0_none_72d2e82386681b36\GdiPlus.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\comdlg32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\gnsdk_dsp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\gnsdk_sdkmanager.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\gnsdk_musicid.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\gnsdk_submit.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\msimg32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\odbc32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\oleacc.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\psapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\riched20.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\userenv.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\profapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\JavaScriptCore.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKitQuartzCoreAdditions.dll'. Cannot find or open the PDB file.
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    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\d3d8thk.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dwmapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\wintrust.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ApplePushService.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\iAdCore.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\odbcint.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dnssd.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\cryptsp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\rsaenh.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\CoreFP\CoreFP.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\uxtheme.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\imagehlp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\clbcatq.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\propsys.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\netapi32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\netutils.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\srvcli.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\wkscli.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\RpcRtRemote.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\iTunes.Resources\iTunesRegistry.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\iTunes\iTunes.Resources\iTunes.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\winsta.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dxva2.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\MMDevAPI.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\wdmaud.drv'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ksuser.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\avrt.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\AudioSes.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\msacm32.drv'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\msacm32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\midimap.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreADI.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\secur32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\api-ms-win-downlevel-advapi32-l2-1-0.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\api-ms-win-downlevel-ole32-l1-1-0.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\mswsock.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\wship6.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\api-ms-win-downlevel-shlwapi-l2-1-0.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\netprofm.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\nlaapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\npmproxy.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dhcpcsvc.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\WSHTCPIP.DLL'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iTunesMobileDevice.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\sxs.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\wtsapi32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\apphelp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\WMVCORE.DLL'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\WMASF.DLL'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\nvumdshim.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\igdumd32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ntmarta.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\Wldap32.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\linkinfo.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ntshrui.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\cscapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\slc.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\cryptdll.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\mscms.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\WindowsCodecs.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\EhStorShell.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_ 50916076bcb9a742\msvcr90.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_ 50916076bcb9a742\msvcp90.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_ 51ca66a2bbe76806\ATL90.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE14\Cultures\OFFICE.ODF'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\PROGRA~2\MICROS~2\Office14\1033\GrooveIntlResource.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AirTrafficHost.dll'. Module was built without symbols.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dnsapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dhcpcsvc6.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Program Files (x86)\Bonjour\mdnsNSP.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\rasadhlp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\FWPUCLNT.DLL'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ExplorerFrame.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\duser.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\dui70.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\credssp.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\schannel.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\ncrypt.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\bcrypt.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\bcryptprimitives.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\gpapi.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\cryptnet.dll'. Cannot find or open the PDB file.
    'iTunes.exe' (Win32): Loaded 'C:\Windows\SysWOW64\SensApi.dll'. Cannot find or open the PDB file.
    The thread 0x220 has exited with code 0 (0x0).
    The thread 0x186c has exited with code 0 (0x0).
    The thread 0x18f0 has exited with code 0 (0x0).
    The thread 0x1aec has exited with code 0 (0x0).
    The thread 0x1ae8 has exited with code 0 (0x0).
    The thread 0x10d4 has exited with code 0 (0x0).
    The thread 0xa74 has exited with code 0 (0x0).
    The thread 0x1ae0 has exited with code 0 (0x0).
    The thread 0x144c has exited with code 0 (0x0).
    The thread 0x1918 has exited with code 0 (0x0).
    The thread 0xd10 has exited with code 0 (0x0).
    The thread 0x130c has exited with code 0 (0x0).
    The thread 0x1be0 has exited with code 259 (0x103).
    The thread 0x1bc8 has exited with code 259 (0x103).
    The thread 0x1bdc has exited with code 259 (0x103).
    The thread 0x181c has exited with code 259 (0x103).
    The thread 0x1814 has exited with code 259 (0x103).
    The thread 0x1970 has exited with code 259 (0x103).
    The thread 0x1610 has exited with code 259 (0x103).
    The thread 0x15e8 has exited with code 259 (0x103).
    The thread 0x166c has exited with code 259 (0x103).
    The thread 0x1a30 has exited with code 259 (0x103).
    The thread 0x1ba0 has exited with code 259 (0x103).
    The thread 0x1568 has exited with code 259 (0x103).
    The thread 0x1be8 has exited with code 259 (0x103).
    The thread 0x1a1c has exited with code 259 (0x103).
    The thread 0x1bec has exited with code 259 (0x103).
    The thread 0x568 has exited with code 259 (0x103).
    The thread 0x1528 has exited with code 259 (0x103).
    The thread 0xbd8 has exited with code 259 (0x103).
    The thread 0x188c has exited with code 259 (0x103).
    The thread 0x1a5c has exited with code 259 (0x103).
    The thread 0x1310 has exited with code 259 (0x103).
    The thread 0x18e4 has exited with code 259 (0x103).
    The thread 0x1a74 has exited with code 259 (0x103).
    The thread 0x9f8 has exited with code 259 (0x103).
    The thread 0x1a9c has exited with code 259 (0x103).
    The thread 0x1808 has exited with code 259 (0x103).
    The thread 0x1a58 has exited with code 259 (0x103).
    The thread 0x104 has exited with code 259 (0x103).
    The thread 0x474 has exited with code 259 (0x103).
    The thread 0x148c has exited with code 259 (0x103).
    The thread 0x1590 has exited with code 259 (0x103).
    The thread 0x1aa0 has exited with code 259 (0x103).
    The thread 0x1370 has exited with code 259 (0x103).
    The thread 0xc44 has exited with code 259 (0x103).
    The thread 0x1564 has exited with code 259 (0x103).
    The program '[7068] iTunes.exe' has exited with code 259 (0x103).

  • ITUNES 11.3.1 CAUSES  WINDOWS 7 TO CRASH

    After installing iTunes 11.3.1, my Windows 7 crashed at home and my office.
    I had to reinstall iTunes 11.3.0. This solved the immediate problem.
    Also, Safari was causing my work computer to crash, until I uninstalled it.
    The question is...Are others experiencing the same problems? And is there a fix?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • ITunes no longer works on Windows 8.1

    iTunes has stopped working on Windows 8.1. I deleted iTunes and I'm able to intall the new version, but it crashes each time on loading. Is there a work around that is effective?

    Refer to the first box on on this page: Troubleshooting issues with iTunes for Windows updates That should resolve this issue.

  • "Itunes has stopped working" in Windows Vista 64bit

    I am at my wits end!  My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message.  "Windows is checking for a solution" follows but nothing is ever found.
    I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware.  I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
    I've also done the sfc /scannow which showed some file issues but none that looked to be a problem.  One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
    When I check the details on the crash this is the info that I get:
    I've tried just about everything I could find I still keep having this problem.  Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash.  Here is the info I get about the crash:
    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    iTunes.exe
    Application Version:    10.2.1.1
    Application Timestamp:    4d756476
    Fault Module Name:    ntdll.dll
    Fault Module Version:    6.0.6002.18327
    Fault Module Timestamp:    4cb7341c
    Exception Code:    c0000005
    Exception Offset:    00030226
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Information 1:    fd00
    Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:    fd00
    Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
    Does anybody have any ideas or hints?  Would upgrading to Windows 7 potentially fix this problem?
    HELP!!!!!

    If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
    On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
    Re: "iTunes has stopped working"

  • Unable to add mp3 files to iTunes 10.3.1.55 (Windows 7)

    Issue:  iTunes and Windows explorer crash (freeze, locks up, stops working) when I add mp3's to iTunes.  I am using the drag and drop method but have also tried the File>Add File... option.  Same result.
    After this occurs, I have to open the Task Manager, stop iTunes and explorer.exe and restart the applications.  iTunes becomes completley frozen and Windows explorer becomes handicapped.
    This issue relates specifically to *.mp3 files.  Am able to add other media types without any problem (i.e. *.wav files, video, etc.).
    Confirmed file extension is *.mp3 (not mpeg)
    Removed an existing, stable file from iTunes library and tried to import it again - same issue.  Does not appear to be file corruption problem.
    Have confirmed file ownership and modification permissions are set to full control, etc. in Windows
    Removed and re-installed fresh version of iTunes.  No change.
    iTunes 10.3.1.55
    Windows 7 (32 Bit, 3 GB RAM, Dual Core 2.6 ghz) [Stable PC]
    Any suggestions would be appreciated.

    Actually it's a good question ... I have not done it before manually. If the folder exists does it mean that I have done it before?
    The folder is completely empty.  I reconfirmed that I have full-control persmissions on all folders below my username ...
    C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ [Vista machine]
    I have restricted access to the C:\User folder
    - Read & Execute
    - List folder content
    - Read

  • Ipod not being found by itunes (is being found by windows)

    Hi,
    i have a ipod video 30G and not so long ago i had a problem with it it was frozen so i put it in the computer then it said that somthing was corrupted it said restore your ipod so i did but i don't have all my ipod songs on 1 computer but on 3 but 2 of them crashed and almost all my songs are gone so it was about to restore i pulled out my ipod and let the battery drain then later in the day i put it in the ipod charger and it worked again and i still had all my songs(luckly)and now i want to put new one's on it put my ipod is not found by itunes but is found by windows i've tried everything it says to do if your ipods not found but it's still not working can anyone help?please!
    ipod video 30G   Windows XP  
    ipod video 30G   Windows XP  

    Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

  • I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes  The app continually crashes during the picture import.  AND by the way it takes 10-15 minutes before it even attempts to import photos.  The screen says impo

    I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes  The app continually crashes during the picture import.  AND by the way it takes 10-15 minutes before it even attempts to import photos.  The screen says importing photoes but doesnt try to optimize or anything for 10 minutes.  I have a 3gs with 16Gb so its not a cheap phone.  I have 10Gb free.  I have 6600 photoes.  This is very frustrating and undermines my confidence in your products.  My ipod is an ipod 4 with 16Gb also.  It does the exact same thing to it.  The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process.  But it will import every photo a few at a time.  The error message is just that itunes has stopped working.  no hint as to why. AND of course, my phone is out of use for the entire time.  You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is.  I have tried to find solutions on your website as well as through other 3rd party communities.  Ultimately they were of no use.  I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

    I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
    it said this
    Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
    Exception code: 0xc0000374
    Fault offset: 0x000ce6c3
    Faulting process id: 0x14d4
    Faulting application start time: 0x01ce194399f166ba
    Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
    basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
    It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still

  • HT204406 Please help!  I have downloaded the 64 bit version of iTunes for my Sony running WIndows 8.  I have iTunes running on 3 other machines (MACs) with no issue.  On the Sony with WIndowns everytime I turn on ITunes Match WIndows fails, everything shu

    I Have downloaded the 64 bit version of iTunes for my Sony running Windows 8.  Install went fine and I can get in to iTunes and see the music residing on this machine.  However, everytime that I try to run iTunes Match Windows crashes.  So frustrating.  BTW, this worked fine until a couple of weeks ago.  Anyone know what's going on?

    How big is your library?  I would recommend the following troubleshooting steps:
    - Backup your library.  Always a good idea before messing with things.  
    - Create a new library.   Refer to this article for details:  http://support.apple.com/kb/HT1589.  This won't delete your old library, you're just creating a new empty one.  Also refer to this article to get back to your old library later.
    - Add a few albums into this new library.  Not everything, just a small sampling, as a test.
    - Activate Match on this new library.  You shouldn't have to re-pay, it should just say "Add Computer" or similar.
    - At this point, Match should run again. With just a few albums it should complete in just a few minutes.
    If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC.   If iTunes still crashes, then if could be a number of other things, but probably not your library.   My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes.   If that doesn't work, then my next ideas you won't like.   

  • I was today invited to upgrade my iTunes when I logged on.  Update failed. Every time I now try to open iTunes I get error messages.  Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

    I was today invited to upgrade my iTunes when I logged on.  Update failed. Every time I now try to open iTunes I get error messages.  Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

    I too had this problems (Windows 8.1).  A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
    Today I fixed the problem by:
    Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
    Uninstall ALL Apple Software using Control Panel / Programs and Features.  I uninstalled:
    iTunes
    QuickTime
    Apple Mobile Device Support
    Apple Application Support
    Apple Software Update
    Bonjour
    Delete the folders:
    C:\Program Files (x86)\iTunes
    C:\Program Files (x86)\Common Files\Apple
    Restart the computer
    Reinstall QuickTime
    Reinstall iTunes
    Everything works GREAT now, including the iTunes store.  You will not lose your media files, I got everything back, all my settings, playlists, etc.

  • ITunes stopped working after september windows update

    I have just updated windows 8.1 (latest september updated released on 9/9/14) and the iTunes stopped working and crashed. I think its a problem of autorizathion: Immediately trying to deauthorize and reauthorize itunes works. Fix this bug in the next release please!

    AVG was the issue...EOS started right up as soon as I uninstalled AVG! Thanks!

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