Itunes 7.3.1 freezes when burning cds

I just downloaded Itunes 7.3.1. It freezes whenever I try to burn cds. It doesn't even get to the burn screen; I click "burn" and everything jams. When I hit "control ALT delete" and look at the itunes program, it is suddenly taking up a lot of memory (75,000 K).
This happens regardless of whether I hit "burn" in the file menu or on the bottom of the screen. It also happens when I try to back up my library.
Any suggestions?

I have the same issue.  I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes.  That did nothing (tried it 4 times).
I've gotten two clues so far.
One is that at the store if I plug someone else's iphone 4 in then itunes acts the same way. So it is not the phone. Two is tier 2 phone support told me to try syncing it with a fresh user account (an admin one). I did that and itunes was just fine, it did not freeze.
So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account).  I ran virus and malware detectors and found nothing.  Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
I know its not much but thats where I'm at. I hope it helps.

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  • Itunes freezes when burning CDs

    Similar post to others here. Since upgrade to IT 6, Itunes freezes when trying to burn some CDs. IT shows as "not-responding" in task manager. Seems to happen when burning CDs with newly downloaded tracks, perhaps in combination with imported tracks. I've tried several suggestions posted here.
    - I uninstalled and reinstalled ITunes and Quicktime
    - Installed updated BIOS, chipset, and CD R drivers
    No luck.
    Sometimes if I wait 3-5 minutes it will start the burn. Any suggestions would be appreciated. Log follows.
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Inc. Inspiron 6000
    iTunes 6.0.4.2
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: ATI MOBILITY RADEON X300\ATI MOBILITY RADEON X300
    IDE\DiskHTS548080M9AT00_______________________MG4OA5EA, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskSanDiskImageMate_CF___1.00, Bus Type USB
    IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: SONY DVD+-RW DW-D56A, Rev PDS7
    Audio CD in drive.
    Found 21 songs on CD, playing time 77:54 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 02:50:05
    Track 3, start time 07:36:12
    Track 4, start time 13:27:28
    Track 5, start time 19:11:63
    Track 6, start time 21:29:24
    Track 7, start time 26:49:02
    Track 8, start time 29:03:12
    Track 9, start time 31:23:11
    Track 10, start time 35:01:04
    Track 11, start time 38:32:46
    Track 12, start time 42:02:61
    Track 13, start time 45:41:28
    Track 14, start time 49:05:39
    Track 15, start time 52:11:36
    Track 16, start time 55:13:61
    Track 17, start time 57:39:64
    Track 18, start time 63:30:22
    Track 19, start time 65:40:30
    Track 20, start time 69:21:14
    Track 21, start time 73:21:42
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 12 16 20.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
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    hi David!
    The computer just freezes and according to Task Manager, iTunes takes 100% of the computer's resources.
    Help! Any suggestions?
    first let's try a
    b repair install.
    go to your add/remove programs, select itunes, click "change/remove" and then select "repair".
    if no joy with that, let's try working through some of the other usual suspects:
    http://docs.info.apple.com/article.html?artnum=93360
    http://docs.info.apple.com/article.html?artnum=93286
    these resources might also be useful:
    http://docs.info.apple.com/article.html?artnum=300252
    toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
    keep us posted on your progress.
    love, b

  • Itunes drivers missing for importing and burning CDs and DVDs are missing

    Hello,
    I have been dealing with the following problem for a couple days now, I have searched all over the internet, talked to friends and even Apple tech support but the problem has not been solved.
    Whenever I access itunes, I get the following warning: "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other burning software. Please reinstall itunes."
    I have now reinstalled itunes several times and completely removed then reinstalled as instructed, but the message continues to appear and itunes will not allow me to burn cds. Tech support advised to create a new user account on my computer which I did, it seemed to work but all I can do is import music. I cannot burn any. All my settings and playlists aren't on this account. But, are on my other one where the first message appeared.
    Can anyone help? Please. I have struggled with this and cannot figure out what else to do except reset my computer to its factory setting, but would really like to avoid doing so. Please help.
    I have a new HP computer running Windows Vista, I have never experienced any problems with itunes until now. I bought a new 120GB ipod in November and it works fine. Oh, I have gotten rid of Nero which was installed when this problem first occurred.
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    Hmm. "iTunes registry error Vista fix burning and importing issues". play around with the search words till you find something relevant. Not sure, but following is something that might help. I am not a vista user so I can't help much. Good luck.
    http://www.vistax64.com/software/194044-itunes-registry-error.html
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  • ITunes 10.3.1 freezes when I try to delete files I have ripped from my own CDs.

    I am in the process of updating a number of CDs that I ripped at 128kbps with rips at 256kbps.  When I delete the 128kbps files most of the time iTunes 10.3.1 freezes with the spinning beach ball.  The files are in the trash but I have to force quit iTunes.  When I restart iTunes, the deleted files are still visible and playable and I can know delete these without any issues.
    I have tried turning off my external OWC Mercury Pro Blu-ray/DVD/CD burner but this has no effect.

    I have the same issue.  I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes.  That did nothing (tried it 4 times).
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    So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account).  I ran virus and malware detectors and found nothing.  Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
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  • ITunes crashing when burning CDs, CDs won't mount

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    Hello Hoover411,
    It sounds as though you are experiencing freezes with iTunes, and complications with your optical media. I have located an article that may help you with this situation. The article includes a number of troubleshooting steps for apps that freeze or quit:
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    There are several suggestions to try.
    If the app is frozen, force quit the app. Click the app’s window, then choose Apple menu > Force Quit. You can also press Option-Command (⌘)-Esc, select the app, then click Force Quit. 
    When you force an app to quit, you may lose unsaved changes.
    If the app quit, reopen it by clicking Reopen in the dialog that appears.
    Restart your Mac. For more information, see Restart your Mac. 
    Read the app’s documentation to check if it’s compatible with your version of OS X.
    Open another file in the app. There may be a problem with the original file.
    Check for updates to your software. 
    Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X. 
    Uninstall any app plug-ins or enhancements from other manufacturers.
    If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
    Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective. 
    Restart your Mac in safe mode. For more information, see Restart your Mac in safe mode.
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    Best,
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  • Computer freezes when importing CDs or playing songs through iTunes

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    b noir,
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    Dell Computer Corporation Dimension 2400
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    Audio CD in drive.
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    Track 5, start time 18:49:72
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    Track 7, start time 27:44:12
    Track 8, start time 32:09:62
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    Track 10, start time 41:17:72
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    Dell   Windows XP  

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    Dell Inc. Dell DM051
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    Help Please!

    Yes, your green bookmarked article really solved my question.
    Thank you very much!
    Hans M

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