Itunes 7.3 update crashed my pc
I just updated my itunes this morning to 7.3.1 on my laptop and now it won't boot...help!
Are you getting a blue screen when you try to start her up? If so, what does the screen say?
Similar Messages
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Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!
Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so muchShould the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I can't install itunes; the update crashed error 7 Windows error 126
I can't install itunes; the update crashed error 7 Windows error 126
PC with Windows 7
I have been using itunes for many yearsI have the same problem as yours too. It always says ''The older version of Apple Software Update cannot be removed. Contact your technical support group''.
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update crashed my itunes app?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
TS1717 just updated itunes and it keeps crashing
just updated itunes and it keeps crashing. where can i get the previous version of itunes.
Hi there and Welcome to Apple Discussions!
Ok, so, do me a favour, open up Quicktime and see if that opens up ok. If it does, fine, if not, what does it do and are there any error messages involved?
You may want to work thru some steps outlined here:
http://docs.info.apple.com/article.html?artnum=302538
Does this help out at all?
Try reading this one also:
http://docs.info.apple.com/article.html?artnum=302386
I would also scan for viruses and spyware as these have been known to cause this errorless crash and burn of iTunes.
Keep updated on your progress and if you have any questions.
Good Luck, got my fingers crossed for ya.
Rachyl -
ITunes 7.3.2 crashes while "updating iTunes library"
Just upgraded to the latest version available on the iTunes site, and now iTunes crashes each time I try to open it about 90% of the way through the "updating iTunes library" process. I went through the 5 suggested steps on the apple technical installation help page, and also reinstalled iTunes 7.2 (which works fine), deleting podcasts, and then re-installing 7.3.2, all with no luck.
Any ideas?that might be being caused by the update choking on a song file (or files).
finding which song file is causing the freeze can be tricky. but some folks have been having some success using Roy B's instructions in the following post:
Roy B: Re: iTunes 7.0.1 crashes every time I open it -
I just updated itunes and i am getting a C runtime library error, the application is incorrectly loading the library. Sounds like apple released too early
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
ITunes 12.0.1 crashes when restoring iPad 3 iOS 8.1
Hi,
I updated our iPad 3 (err the new iPad) to iOS 8.1. In order to do so, I had to do the full restore process. We use W7P64.
iTunes now crashes all the time, so we have an iPad with black apps "waiting", and unstable iTunes 12.0.1, it crashes after about 1 minute. Great. Unstable iTunes, useless iPad.
Here's the error:
I've tried reinstalling iTunes, turning on "Prevent Devices from Syncing Automatically"
Any other suggestions appreciated. iTunes folder is on a network drive.Despite resetting iPad, uninstalling/reinstalling iTunes, Shift+Start iTunes and use a mapped drive for iTunes library, it still crashes when syncing. The only way to keep iTunes working, and remove the "Waiting" icons on 50+ apps, was to
Check "Prevent Devices from Syncing Automatically"
Uncheck "Sync over WiFi" when the device is connected in iTunes
I then deleted the "waiting" apps one by one, will reinstall from the iPad app store.
WP8.1 is just getting so much better, more quickly, than the iOS environment... -
It worked fine for the first 2000 songs and now it's stuck on the last 294 songs... I can't figure out why. My music hasn't been on my regular HD for almost a year now. I reinstalled everything on my regular HD yesterday because it wasn't working as fast as it use to and when I reinstalled iTunes today I updated it to version 10.6. After consolodating all the files it's now crashing for reasons I can't explain. Here is what the report says (in case this stuff means anything to anyone out there):
Process: iTunes [348]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [114]
Date/Time: 2012-03-11 19:34:52.964 -0400
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 3852 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 1392 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: CDC89D68-4D28-4ABD-9D22-37B704DD9610
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010a479000-000000010b619000 [ 17.6M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[348]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff81b246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff81b2ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff81b2c676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff8286731f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff8286e5c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff8286e456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff834e9f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff834e9861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff834e619d -[NSApplication run] + 470
11 com.apple.iTunes 0x000000010a47ce88 0x10a479000 + 16008
12 com.apple.iTunes 0x000000010a47ccc8 0x10a479000 + 15560
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c0187e6 kevent + 10
1 libdispatch.dylib 0x00007fff818aa5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff818a914e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c018192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89acc594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff89acdb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff81b246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff81b2ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff81b2c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff81b3c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010a482d17 0x10a479000 + 40215
7 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
8 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c017bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89ace274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010a482ec4 0x10a479000 + 40644
3 com.apple.iTunes 0x000000010a4935a1 0x10a479000 + 107937
4 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
5 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff81b246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff81b2ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff81b2c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff81b3c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010a49b8c4 0x10a479000 + 141508
7 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
8 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c017bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89ace274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010a482ec4 0x10a479000 + 40644
3 com.apple.iTunes 0x000000010a482e00 0x10a479000 + 40448
4 com.apple.iTunes 0x000000010ae319e0 0x10a479000 + 10193376
5 com.apple.iTunes 0x000000010ae31a05 0x10a479000 + 10193413
6 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
7 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.iTunes 0x000000010a56bceb 0x10a479000 + 994539
3 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c017df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff81b75cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff81b246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff81b2ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff81b2c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff81b3c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010a482d17 0x10a479000 + 40215
7 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
8 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.iTunes 0x000000010a577d3b 0x10a479000 + 1043771
3 com.apple.iTunes 0x000000010a4a4fc8 0x10a479000 + 180168
4 com.apple.iTunes 0x000000010a578626 0x10a479000 + 1046054
5 com.apple.iTunes 0x000000010acd5fef 0x10a479000 + 8769519
6 com.apple.iTunes 0x000000010a6bb0b1 0x10a479000 + 2367665
7 com.apple.iTunes 0x000000010a56bd1e 0x10a479000 + 994590
8 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c017bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89ace2a6 _pthread_cond_wait + 890
2 com.apple.iTunes 0x000000010acd63d0 0x10a479000 + 8770512
3 com.apple.iTunes 0x000000010acd6237 0x10a479000 + 8770103
4 com.apple.iTunes 0x000000010acd62e1 0x10a479000 + 8770273
5 com.apple.iTunes 0x000000010a4a415a 0x10a479000 + 176474
6 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
7 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c01667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c015d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff81b246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff81b2ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff81b2c676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff81b3c38f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010a482d17 0x10a479000 + 40215
7 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
8 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 13 Crashed:
0 com.apple.iTunes 0x000000010a6c51d0 0x10a479000 + 2408912
1 com.apple.iTunes 0x000000010ab2fd13 0x10a479000 + 7040275
2 com.apple.iTunes 0x000000010ab32568 0x10a479000 + 7050600
3 com.apple.iTunes 0x000000010ab35516 0x10a479000 + 7062806
4 com.apple.iTunes 0x000000010abe44a8 0x10a479000 + 7779496
5 com.apple.iTunes 0x000000010abe4c4f 0x10a479000 + 7781455
6 com.apple.iTunes 0x000000010abdf853 0x10a479000 + 7759955
7 com.apple.iTunes 0x000000010a6ba195 0x10a479000 + 2363797
8 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
9 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c017bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89ace274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010acd63af 0x10a479000 + 8770479
3 com.apple.iTunes 0x000000010acd6237 0x10a479000 + 8770103
4 com.apple.iTunes 0x000000010acd62e1 0x10a479000 + 8770273
5 com.apple.iTunes 0x000000010a4a415a 0x10a479000 + 176474
6 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
7 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c018192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89acc594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff89acdb85 start_wqthread + 13
Thread 16:
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c017bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff89ace274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010acd63af 0x10a479000 + 8770479
3 com.apple.iTunes 0x000000010acd6237 0x10a479000 + 8770103
4 com.apple.iTunes 0x000000010acd62e1 0x10a479000 + 8770273
5 com.apple.iTunes 0x000000010a4a415a 0x10a479000 + 176474
6 com.apple.iTunes 0x000000010ad0b85a 0x10a479000 + 8988762
7 libsystem_c.dylib 0x00007fff89aca8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff89acdb75 thread_start + 13
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000480 rdx: 0x00007f975aa01000
rdi: 0x00007f975b1cc1a0 rsi: 0x0000000000000000 rbp: 0x00000001154cf100 rsp: 0x00000001154cf0f8
r8: 0x0000000000000002 r9: 0x00000001154ceec8 r10: 0x0000000000000081 r11: 0x00000001154cef98
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001154cf424
rip: 0x000000010a6c51d0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x10a479000 - 0x10b618fe7 com.apple.iTunes (10.6 - 10.6) <A7AC514C-E3C4-B6E4-522A-D3FE410790C6> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10b8de000 - 0x10b963fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <57271DCB-BB7A-136A-DA36-A4B8BD741132> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10b9b9000 - 0x10b9e5ff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10ba16000 - 0x10ba1cfff com.apple.agl (3.1.4 - AGL-3.1.4) <088639B9-02F5-3137-B1BF-3BE6210442A5> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10ba23000 - 0x10ba29fff com.apple.iPod (1.7 - 19) <8F1B8246-F053-3CD1-9040-29440BDB19D7> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10ba37000 - 0x10bd63ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10bd8a000 - 0x10bdc1ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10bdd8000 - 0x10beaefe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10becf000 - 0x10bf12ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x10c3a5000 - 0x10c88bfef com.apple.CoreFP (2.1.34 - 2.1.34) <95920305-D9C6-2708-1425-1F1EEF075C09> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10d999000 - 0x10efe6fff com.apple.CoreFP1 (1.14.34 - 1.14.34) <8D1AF265-5B28-C40D-9072-6078B85C23B5> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x11028e000 - 0x110290fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1102db000 - 0x1102dffff com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <D4D40031-05D5-3D8B-A9A5-490D9483E188> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1102e4000 - 0x1102eafff com.apple.audio.AppleHDAHALPlugIn (2.1.7 - 2.1.7f9) <CA4B5CB4-6F02-396A-B7CA-C9DE876544CD> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1102ef000 - 0x110316fff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x1107c5000 - 0x110910ff7 com.apple.audio.units.Components (1.7.2 - 1.7.2) <DC2BA4BE-E91A-3680-A88A-D8A709C48909> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x110a07000 - 0x110a9efef com.apple.mobiledevice (507.6 - 507.6) <4BA1CF9E-D65B-71E4-2754-AE9688DC943A> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x110aee000 - 0x110bd1fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x110c27000 - 0x110e08ff7 com.apple.audio.codecs.Components (2.2 - 2.2) <377AABF6-6E0C-39C0-BAF2-054E9AEF76F7> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x7fff6a079000 - 0x7fff6a0adbaf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff816f2000 - 0x7fff81712fff libPng.dylib (??? - ???) <F4D84592-C450-3076-88E9-8E6517C7EF33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x7fff8d62d000 - 0x7fff8e341fef com.apple.WebCore (7534.53 - 7534.53.11) <E37D145A-0BFD-3BE0-98A9-7F04CE9B6E6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8e36b000 - 0x7fff8e371fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D7It seems to be working now. I noticed it kept crashing on the same song so I just deleted the file and now it's processing the files. I guess the song was corrupted or something. So far so good...
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HELP! Itunes 11.1.4 crashes immediately when trying to switch stores
I have 2 stores accounts. I just upgraded to Mavericks 10.9.1 which came with iTunes 11.1.4.
When I sign out from one account to switch to the other, iTunes freezes during the logout process, and while reloading the iTunes Store, the immediately crashes and quits. This is driving me nuts! I have 70 apps to update!
Here's the crash log. Please help. Thanks:
Process: iTunes [2119]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.4 (11.1.4)
Build Info: iTunes-1114011001004062~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: iTunes [2119]
User ID: 14132271
Date/Time: 2014-02-07 09:11:51.503 +0200
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 253D8241-0126-B9DA-37B8-071AC3893EFB
Sleep/Wake UUID: A9234FAE-B080-4EEA-8ADC-944C84927C6E
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010af66000
VM Regions Near 0x10af66000:
Stack 000000010ad5e000-000000010ade0000 [ 520K] rw-/rwx SM=COW thread 22
--> mapped file 000000010aee6000-000000010b07a000 [ 1616K] r--/rwx SM=COW /Users/USER/Library/Caches/*
CG raster data 000000010b180000-000000010b182000 [ 8K] r--/r-- SM=COW
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff8d8238e0 WebCore::TextCodecUTF8::decode(char const*, unsigned long, bool, bool, bool&) + 1008
1 com.apple.WebCore 0x00007fff8d822e12 WebCore::TextResourceDecoder::decode(char const*, unsigned long) + 658
2 com.apple.WebCore 0x00007fff8d8bb507 WebCore::CachedScript::script() + 87
3 com.apple.WebCore 0x00007fff8d8bb44f WebCore::ScriptSourceCode::ScriptSourceCode(WebCore::CachedScript*) + 143
4 com.apple.WebCore 0x00007fff8d8b92bd WebCore::HTMLScriptRunner::sourceFromPendingScript(WebCore::PendingScript const&, bool&) const + 93
5 com.apple.WebCore 0x00007fff8d8b9034 WebCore::HTMLScriptRunner::executePendingScriptAndDispatchEvent(WebCore::Pendin gScript&) + 52
6 com.apple.WebCore 0x00007fff8d8b8fdb WebCore::HTMLScriptRunner::executeParsingBlockingScript() + 267
7 com.apple.WebCore 0x00007fff8d84c5cf WebCore::HTMLScriptRunner::executeParsingBlockingScripts() + 95
8 com.apple.WebCore 0x00007fff8d82d544 WebCore::HTMLDocumentParser::runScriptsForPausedTreeBuilder() + 84
9 com.apple.WebCore 0x00007fff8d75c538 WebCore::HTMLDocumentParser::canTakeNextToken(WebCore::HTMLDocumentParser::Sync hronousMode, WebCore::PumpSession&) + 88
10 com.apple.WebCore 0x00007fff8d75b58b WebCore::HTMLDocumentParser::pumpTokenizer(WebCore::HTMLDocumentParser::Synchro nousMode) + 411
11 com.apple.WebCore 0x00007fff8d8b9e26 WebCore::HTMLDocumentParser::resumeParsingAfterScriptExecution() + 118
12 com.apple.WebCore 0x00007fff8d859a76 WebCore::HTMLDocumentParser::executeScriptsWaitingForStylesheets() + 54
13 com.apple.WebCore 0x00007fff8d854c0d WebCore::Document::didRemoveAllPendingStylesheet() + 61
14 com.apple.WebCore 0x00007fff8d8b77ad WebCore::HTMLLinkElement::sheetLoaded() + 109
15 com.apple.WebCore 0x00007fff8d854a5c WebCore::StyleSheetContents::checkLoaded() + 140
16 com.apple.WebCore 0x00007fff8d8b16c6 WebCore::HTMLLinkElement::setCSSStyleSheet(***::String const&, WebCore::KURL const&, ***::String const&, WebCore::CachedCSSStyleSheet const*) + 1078
17 com.apple.WebCore 0x00007fff8d8b10e1 WebCore::CachedCSSStyleSheet::checkNotify() + 305
18 com.apple.WebCore 0x00007fff8d8b0dd3 WebCore::CachedCSSStyleSheet::finishLoading(WebCore::ResourceBuffer*) + 307
19 com.apple.WebCore 0x00007fff8d84e7b5 WebCore::SubresourceLoader::didFinishLoading(double) + 133
20 com.apple.Foundation 0x00007fff91d5b71d __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 48
21 com.apple.Foundation 0x00007fff91d5b64d -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 244
22 com.apple.Foundation 0x00007fff91d5b53c -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 69
23 com.apple.CFNetwork 0x00007fff99f1e284 ___ZN27URLConnectionClient_Classic26_delegate_didFinishLoadingEU13block_pointer FvvE_block_invoke + 104
24 com.apple.CFNetwork 0x00007fff99fd4820 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16 _CFURLConnectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 84
25 com.apple.CFNetwork 0x00007fff99f013fc ___ZNK17CoreSchedulingSet13_performAsyncEPKcU13block_pointerFvvE_block_invoke + 25
26 com.apple.CoreFoundation 0x00007fff8e99be94 CFArrayApplyFunction + 68
27 com.apple.CFNetwork 0x00007fff99f012db RunloopBlockContext::perform() + 115
28 com.apple.CFNetwork 0x00007fff99f01183 MultiplexerSource::perform() + 269
29 com.apple.CFNetwork 0x00007fff99f00fb2 MultiplexerSource::_perform(void*) + 72
30 com.apple.CoreFoundation 0x00007fff8e9d08f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
31 com.apple.CoreFoundation 0x00007fff8e9c2062 __CFRunLoopDoSources0 + 242
32 com.apple.CoreFoundation 0x00007fff8e9c17ef __CFRunLoopRun + 831
33 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
34 com.apple.HIToolbox 0x00007fff9217cf0d RunCurrentEventLoopInMode + 226
35 com.apple.HIToolbox 0x00007fff9217cb85 ReceiveNextEventCommon + 173
36 com.apple.HIToolbox 0x00007fff9217cabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
37 com.apple.AppKit 0x00007fff934da28e _DPSNextEvent + 1434
38 com.apple.AppKit 0x00007fff934d98db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
39 com.apple.AppKit 0x00007fff934cd9cc -[NSApplication run] + 553
40 com.apple.iTunes 0x00000001020aa3b2 0x10179e000 + 9487282
41 com.apple.iTunes 0x0000000101b2eca4 0x10179e000 + 3738788
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff96b1d662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9079443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90794152 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010853b711 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff907922ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9079409e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff90795193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff96319ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff9631cfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x00000001017a272f 0x10179e000 + 18223
3 com.apple.iTunes 0x0000000101c1912f 0x10179e000 + 4698415
4 com.apple.iTunes 0x0000000101c1985e 0x10179e000 + 4700254
5 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
6 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff96b1c9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8ea0dd43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000101ccabd0 0x10179e000 + 5426128
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x00000001017a272f 0x10179e000 + 18223
3 com.apple.iTunes 0x00000001017a2689 0x10179e000 + 18057
4 com.apple.iTunes 0x0000000101a12666 0x10179e000 + 2573926
5 com.apple.iTunes 0x0000000101a1263d 0x10179e000 + 2573885
6 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
7 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.iTunes 0x00000001017a27e7 0x10179e000 + 18407
3 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff96b1be02 __accept + 10
1 com.apple.iTunes 0x00000001023e405d 0x10179e000 + 12869725
2 com.apple.iTunes 0x00000001023cb083 0x10179e000 + 12767363
3 com.apple.iTunes 0x00000001023cafc6 0x10179e000 + 12767174
4 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
5 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff96b1be02 __accept + 10
1 com.apple.iTunes 0x00000001023e405d 0x10179e000 + 12869725
2 com.apple.iTunes 0x00000001023cb083 0x10179e000 + 12767363
3 com.apple.iTunes 0x00000001023cafc6 0x10179e000 + 12767174
4 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
5 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 13:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff91d0a907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff91d0a70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9367a1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff96b18a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b17d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e9c2315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e9c1939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e9c1275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ea769d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001017b9753 0x10179e000 + 112467
7 com.apple.iTunes 0x00000001017a33f1 0x10179e000 + 21489
8 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 18:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8ffece15 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00007fff8ffe20af ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8ffed887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8ffed718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ffe20af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8ffed887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8ffed718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ffe20af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b1c716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9631ac3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8ffed887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff8ffed718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ffe20af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff96318899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9631872a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9631cfc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff96b1ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff96319f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9631cfb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff96b1ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff96319f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9631cfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010af66000 rbx: 0x000000010b0792a6 rcx: 0x0000000000000056 rdx: 0x000000010b0792a0
rdi: 0x000000010aee7ee2 rsi: 0x8080808080808080 rbp: 0x00007fff5e45f9c0 rsp: 0x00007fff5e45f910
r8: 0x00000000000e208b r9: 0x0000000000000000 r10: 0x000000010b0792a6 r11: 0x0000000000000206
r12: 0x0000000000000003 r13: 0x00000000001913c4 r14: 0x000000010af66000 r15: 0x000000010ff1bffa
rip: 0x00007fff8d8238e0 rfl: 0x0000000000010287 cr2: 0x000000010af66000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10179e000 - 0x102e48fe7 com.apple.iTunes (11.1.4 - 11.1.4) <469CEDE7-B677-3B93-8B0D-1DE419BB8DCE> /Applications/iTunes.app/Contents/MacOS/iTunes
0x103224000 - 0x1032a4ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x7fff8fe46000 - 0x7fff8fe6dff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8fe6e000 - 0x7fff8fe82fff com.apple.aps.framework (4.0 - 4.0) <F529A05B-FB03-397E-B06A-3A60B808FA11> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8fedb000 - 0x7fff8ffc2ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8ffc3000 - 0x7fff8ffc3fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8ffd9000 - 0x7fff9034fffa com.apple.JavaScriptCore (9537 - 9537.73.10) <4A4AE781-6F76-3412-B0E5-67E0BAEE22A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff90350000 - 0x7fff905b1ff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff905b2000 - 0x7fff90616ff3 com.apple.datadetectorscore (5.0 - 354.0) <9ACF24B8-3268-3134-A5BC-D72C9371A195> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff90658000 - 0x7fff9065dfff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff906b6000 - 0x7fff906dbff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff9077a000 - 0x7fff90790fff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff90791000 - 0x7fff907abfff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x7fff907ac000 - 0x7fff908ffff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff90900000 - 0x7fff90996fff com.apple.PackageKit (3.0 - 329) <F619E170-BE26-37E8-8F6E-C74D68522083> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff90997000 - 0x7fff909aefff com.apple.PackageKit.PackageUIKit (3.0 - 329) <2B237B93-D088-33B7-AD28-79E5BC27576B> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff909b9000 - 0x7fff909cbff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff909cc000 - 0x7fff909d9ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff909da000 - 0x7fff90a09ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff90a0a000 - 0x7fff90a31ff7 com.apple.shortcut (2.6 - 2.6) <A62BC973-6782-3893-B014-EC6503AB7EAD> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff90ae2000 - 0x7fff90b42ff2 com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC-2801-32B3-A31C-8811CCF99873> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff90bfd000 - 0x7fff90c04ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff90c16000 - 0x7fff90d04fff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff90d05000 - 0x7fff90d52ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff90d92000 - 0x7fff90d98ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff91175000 - 0x7fff91175fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff91176000 - 0x7fff9123ffff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff91281000 - 0x7fff9129aff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9129b000 - 0x7fff912bffff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff912c0000 - 0x7fff91548ff7 com.apple.CommerceKit (1.2.0 - 232.2) <B32FA1E7-F34B-3A15-A08E-A9D3C1394421> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff91549000 - 0x7fff91551ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff91552000 - 0x7fff9186cff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff9186d000 - 0x7fff91875ff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff91876000 - 0x7fff91876fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff91877000 - 0x7fff91877fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff91c48000 - 0x7fff91c4afff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff91c4b000 - 0x7fff91c75ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff91c76000 - 0x7fff91ca2fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff91ca3000 - 0x7fff91fa2fff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff91fa3000 - 0x7fff92053ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff92080000 - 0x7fff92080fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff92081000 - 0x7fff920a3fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff9210d000 - 0x7fff92116fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff92117000 - 0x7fff92119ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff9211a000 - 0x7fff92143fff GLRendererFloat (9.0.83) <1F1160A8-5047-3CEE-AC1E-D29520D0B367> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x7fff9214e000 - 0x7fff923f8ffd com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff923f9000 - 0x7fff9245dff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff9245e000 - 0x7fff9252fff7 com.apple.QuickLookUIFramework (5.0 - 622.3) <9741E66B-3978-35F6-8846-B6C528945611> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff92530000 - 0x7fff92577fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/AHaha! I found my own solution: DELETE THE ITUNES PREFERENCES AND RESTART ITUNES!
Go to "~/Library/Preferences/com.apple.iTunes.plist"
Delete the file
Restart iTunes! -
I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.
As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas, or is it just my punishment for reading it at all?
The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST. -
Hello,
After the recent OS X update, my iTunes 10.6.1 crashes and will not start up. Here is the message I am getting.
5/13/12 8:55:23 PM
com.apple.launchd.peruser.501[363]
([0x0-0xb80b8].com.apple.iTunes[2289]) Job appears to have crashed: Bus error
I tried removing iTunes and reinstalling, but it still crashes. Any assistance will be greatly appreciated.My guess is you will need to perform #18 Reinstall Just OS X and then immediatly software update until clear, some third party software will have to be reinstalled.
However you might find the earlier fixes may work, like seeing if it's a user account issue by logging into another one.
Step by Step to fix your Mac -
I had to reinstall iTunes cause during update it was shut off by mistake, now it won't come up and says,"The file "iTunes Library .itl" cannot be read because it was created by a newer version of iTunes", what do I do?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
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