Itunes 7.3 upgrade

I have followed install and uninstall many times-however when I click on Itunes icon - nothing happens. Hourglass appears for few seconds then nothing. When I go to shut down pc, Task Manager says itunes.exe is running! This happend when I went to install 7.1 upgrade-took a month to get support to help-however, I do not know how it resolved. I follow all removing itunes and quicktime for windows xp-Really getting frustrated with ITunes-

when I click on Itunes icon - nothing happens. Hourglass appears for few seconds then nothing. When I go to shut down pc, Task Manager says itunes.exe is running!
What Firewall software are you running on that PC? Is it Norton Internet Security 2005, by any chance?
(The symptoms you are getting are consistent with a firewall blocking iTunes from accessing the internet.)

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Do this first...
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Other countries...
http://support.apple.com/kb/HE57
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Itunes 7.3 upgrade

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