Itunes 7.4.1.2 upgrade problem
I let iTunes auto upgrade to 7.4.1.2 and it went through the process and rebooted the PC. However, when iTunes relaunched is was blank, no messages just no data. All of the original library, playlists, podcasts etc are missing and not displayed. The files are still on the PC so how do I get all this back?
Does this article help?
http://docs.info.apple.com/article.html?artnum=301895
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Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
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I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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replying to Toamiru
I am also having the same problem. Yes, I have Norton 2005, but there are no error messages and my Quicktime works perfectly. I had a problem similar to this the last time I updated, but I don't exactly remember how I fixed it. And what's even more annoying is that it shows up as a process, but I can't seem to end it, and it never actually opens.
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Lorraine M: NIS/itunes problem rectified -
I hope someone out there has the expertise to tell me what I am doing wrong. I expect a learning curve from a new Mac operating system, but I don't expect weeks of problem solving and glitches. Lion...well, they won't let me use that word.
Since I "upgraded" to Lion, when I hit "sync" in iTunes on the computer, I get one of three things: 1. Nothing happens, or: 2. A message appears that there is not sufficient room on the Nano for the changes, which is not true, or: 3. It syncs down to next to nothing on the Nano and I have to hit revert.
Sometimes I'm confronted with a screen that wants me to check or uncheck each and every album (but not songs) that I want synced. I have already kept up to date a more specific and complete list of the same sort elsewhere in iTunes: the "Music" list in my itunes "Library." Today I unchecked some songs and checked some others expecting to easily have the corresponding changes made on my iPod, as I have for years. This is the list that I have refined over the years based on new music acquired, my changing tastes, and room left on the iPod. Am I really expected to duplicate this process on another list only to end up with no options for individual songs I do, or do not, want synced? What is the purpose of this exercise?
I finally got it to upgrade to iTunes 10.6.3. I was repeatedly getting a message in iTunes that there was an upgrade available. I would hit upgrade within that mesage in iTunes. It would go through the process of checking for new software and then tell me my software was up to date. (I was running iTunes 10.6 (40).) Software update also told me my software was up to date. I had to go to the Apple site to find and download and install iTunes 10.6.3. The change made no difference to the above problem. I'm not used to screw-ups like this from Apple.
I can't think of a single change in Lion that I like. Not one. I hate the new calendar. I hate the new Safari, and I hate the new Mail. I hate the combination of Google search and the address bar. I hate the way hiting a hot link in Mail opens a new tab in Safari instead of a new window. And the number of hassles and fixes and problems to be solved in the move from Snow Leopard to Lion has been like nothing I have experienced before on a Mac.
An iMac and a laptop are not iOS devices. And iPads and iPhones are not laptops or desktops. To try to merge the operating systems is a major error in my opinion. Thanks for putting up with my rant. I never expected to be so frustrated by a Mac "upgrade." And I've been using Macs a log time. Any advise would be apreaciated.
"Shinwell Johnson"In lieu of relaxing on Sunday, I've been working on this.
I tried launching Thunderbird (TB) in TB's "Safe Mode". This launches TB like it's being used for the first time - and it didn't crash, which got me hopeful.
So I deleted the TB profile folder and the TB preference file from the ~/Library folder. Then I manually copied them over from my old Mac to my new Mac - figuring that maybe something got damaged by Migration Assistant. After I installed all of the TB files and folders into the right places in my ~/Library folder, I rebooted the Mac (just to be safe) and tried to launch TB - and it crashed upon launching, with essentially the same crash log as shown above.
So it looks like there is something in my TB Profile that Lion doesn't like (but that Snow Leopard was fine with).
Any suggestions for how to find and fix/remove the offending item? Is there something I could search for in the crash log that would point me to the offending item? -
I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be separated. What is going on here?
I noticed the same problem after upgrading a few iPhones to IOS 8, all use the same Apple ID. However, I now notice when I go into Message and instead of selecting a person from my contact list, I start typing their name which brings up a list of people, some of which are not in my contact list and are on one of the other iPhones. There's a circle/exclamation point next to the name which I click on, and one of the options is to "Remove from Recent". How did these names get from one phone to another and how do I remove all "recents"? They do not appear in my contact list. Anyone see this?
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ITunes 6.0.3.5 Upgrade from 6.0.2 Sucessful!!!
If you have iTunes 6.02 working now upgrading to iTunes 6.03.5 is easy!! Just download "iTunesSetup.exe" from Apple.com and install it "ON TOP" over just "OVERWRITE" the old installation (meaning DON'T uninstall the old version of iTunes and QuickTime Player 7.04.) No problems opening iTunes afterwards. Good job Apple software engineers!! That was a good and fast fix!!
I am not sure if a clean uninstall and re-install of iTunes is needed now for everyone. How is everyone else getting along with upgrading to iTunes 6.03?
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MSN Premium MVP (Jan. 2004)
Windows Vista Build 5270
PS- There is a "extra" folder in "C:\Program Files\InstallShield Installation Information" with only 1 file in it (instead of 2- "setup.inx" & "Setup.ilg.") Just "Setup.ilg" is in this old "{501BADCD-F8F7-44CB-AC3F-6ED25C1A28B5}" folder from the iTunes 6.02 setup. Maybe we can remove this one?The iTunes 6.0.3.5 Upgrade from a "clean" installation of iTunes 6.0.2 above (on a clean install of WIndows XP Pro SP2 itself with no previous Apple softeware before this iTunes 6.0.2 and QuickTime Player 7.04 were EVER installed) left a file called "NewShortcut4_8C3BCD70236347B8A53EEE8A82FD5C78.exe" in "C:\WINDOWS\Installer\{501BADCD-F8F7-44CB-AC3F-6ED25C1A28B5}" besides the other file "Setup.ilg" left from iTunes 6.0.2 setup.
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MSN Premium MVP (Jan. 2004)
Windows Vista Build 5270
HP Pavilion 552w Windows XP Pro Pentium 4 2.8GHz - 2048MB RAM -
Ipod Touch 3.0 Upgrade problems
Hi there;
I've found a few similar problems out there on the forum, but none that contain a solution that has helped.
Basically I tried to upgrade my 2nd generation ipod touch from software version 2.2 to the new 3.0. On my main box pc, on which I have used Itunes for ages, I first upgraded to Itunes 8.2.0.23 and then I was further prompted to upgrade my ipod software to version 3.0.
The download went fine, but on installing the upgrade the ipod locked on the Apple screen (no progress bar) and I was presented with a window saying the update had failed. When going back to Itunes I was told that my ipod was in recovery mode and needed to be restored. After a further long period staring at an Apple, I get an error saying the Ipod could not be restored (code 1603).
After repeated attempts I decided to use my laptop, which has never had itunes installed as it's only a week old. I installed Itunes, started it and connected the Ipod. Again it said it was in recovery mode, so I asked it to restore it. Interestingly it downloaded v2.2 and restored successfully, although it was blanked back to purchase state. It then told me about the 3.0 upgrade, so (stupidly) figuring that this was a new state ipod on a different machine with a clean, new install of Itunes, I thought ok!
Same result, locks on the Apple screen and eventually tells me the update failed. Now when I restore on the laptop, I believe it's trying to restore the newly downloaded 3.0 instead of the (working) 2.2 and it fails with the error above.
I'm pretty confident that I can use a 3rd pc to restore back to 2.2, but why oh why is this being so problematic? Is 3.0 broken for some ipods out there?
I've tried a few solutions I've found, such as restarting the Apple Mobile Service, and using a different machine is like reinstalling/using different usb's (didn't work anyway as I've tried 2 ports on the laptop now), holding down the power/standby buttons to hard reset it. I'm about to create a new user on Vista32 HP to see if I can get it to restore.
What's going on?!
Many thanks in advance for any help.
Graeme
Btw:m I did pay for the update through Itunes of course. The new laptop install recognised that I'd paid already and downloaded without a further purchase.RESOLVED
Typically, within 1/2 hour of posting my problem, I tried a random solution and it randomly worked. After quitting itunes, disconnecting the ipod (stuck permanently on the Apple screen after the last update failure, so I held down the power/stby buttons to turn it off). I then dug into the following folder where itunes keeps its update downloads...
c:\users\((username))\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
... and moved the two update files (one for 2.2 and another for 3.0) to the recycle bin. I ran iTunes, turned on the ipod with a hard reset by using the power/stby buttons together (to get the screen with the usb connector pointing to iTunes), then connected it. Got the screen saying about Recovery mode and needing to restore ... so I restored, got the window saying about 3.0... it downloaded and installed (progress bar and everything) successfully.
Farce complete. I don't think I'll update again!!!
I hope this possibly helps others out there, if they encounter this freakish seemingly rare problem.
Graeme -
ITunes 6.0.5 and Airport Problem
A short description of my recent problem is that iTunes 6.0.5 crashes my wireless connection when streaming music to my stereo via an Airport Express. The problem was repeatable and frequent. Reverting to iTunes 6.0.4 seems to make all the problems go away.
Before updating my MacBook recently to 10.4.7 from 10.4.6, and updating from iTunes 6.0.4 to 6.0.5, I updated my bootable system backup on an external Firewire drive, first repairing permissions.
After updating my MacBook, everything associated with the Airport Express seemed to function perfectly, except I had massive problems with attempting to stream music from iTunes. When first choosing in iTunes to connect to the external wireless target, music would begin playing and then my entire airport connection would dispappear within seconds. The menu bar throughput icon would go from 4 bars to nothing and my network SSID would disappear from the drop down. After toggling the airport on and off for a while, along with toggling the iTunes external/internal target control, I could eventually finagle a stable connection, which would last for maybe 15 minutes at a time. Then the connection would drop.
I happened to be one of the early 10.4.7 upgraders who used the non-combo updater, so when Apple announced that files were missing from the delta updater, I downloaded the new version and repeated the upgrade (successfully, indicated by the suffix on the new build number). Again a perfectly stable wireless connection through the 133 MB download; wireless works fine as long as iTunes is not involved.
The problem persisted after the 10.4.7 re-upgrade. I then tried booting from my external drive backup, into 10.4.6 and iTunes 6.0.4. The problem went away.
I then restored iTunes 6.0.4 from my backup to my internal drive, replacing 6.0.5. So far, everything is working perfectly again, with iTunes 6.0.4 under OS 10.4.7.
The airport problem seemed to be entirely on the MacBook side, not the Airport Express, since I never saw the Airport light change from green and the displayed connection time has stayed at x days and counting across all the times the airport connection disappeared, including when booted from the external drive.
So based on my experience, it would appear that there is a problem with iTunes 6.0.5. Anyone else see similar behavior or, conversely, can confirm that they are successfully streaming from a configuration similar to a MacBook through an Airport Express with iTunes 6.0.5 and OS 10.4.7?
MacBook Mac OS X (10.4.7)Just to bring closure to this thread, I am now successfully using iTunes 6.0.5 with OS 10.4.7: the problems I reported have disappeared.
Contrary to my original post, with more use I saw some drop-out problems with 6.0.4, though far less severe than with 6.0.5.
It occurred to me that maybe what I was seeing was due to the iTunes app paging, but I could find no direct evidence of that.
It then happened that I began experiencing the random shutdown problem that some MacBook users have reported (many posts in the MacBook forum). I sent in my machine for repair.
In the few days since I received the repaired machine back, I have had no random shutdowns. I also noticed I had no iTunes wireless dropouts with 6.0.4. I then re-upgraded to 6.0.5. No problems have surfaced. The only other software change at the system level I have made is to update the SMC firmware, which makes the machine run cooler.
I have no explanation and speculation seems pointless. (The shutdown repair consisted of replacing the heat sink and top case; as far as I know, no involvement with airport components.) But I'm again a happy camper. -
ITunes will not launch after upgrade--click, bounce bounce, nada
iTunes will not launch after upgrade--rebooted nothing--2 bounce icon
then shut down all and unplugged, restarted--no change, iTunes still will not launch after upgrade
iTunes current version
on imac w/10.6.8I have the same issue.
Allready uninstalled iTunes and reinstalled it, but the same problem occurs.
Icon keeps bouncing, and all that's visible is the first menu-item in the top menu bar, named iTunes. Nothing is clickable though.
The iPhone Configuration Utility doesn't seem to work either, it crashes on uploading an app to my iPhone. I guess it's using some of iTunes' libs or something.
Does anyone know how to get iTunes working again? I'm getting pretty desperate over here...
Thanks! -
When trying to uninstall iTune (because the current install has problems; iTune error message states it cannot sync and that I should reinstall the application; also, it fails when I tried to upgrade to the latest release), I get the error message 2324. What should I do to reinstall the application?
That installer error is a "Can't open file" error
It suggest that you may have a corrupt file.
Try running a disk check
http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
If it fixes errors try uninstalling iTunes again.
If that doesn't work, is it possible for find out the name of the problem file, is further information available? Try looking in your Action center - that's on the control panel. Another place is in the Windows Error logs. From the start menu , right click on "Computer" and select manage, then Event viewer.
If nothing emerges, try a manual uninstall of iTunes and related programs according to this method:
http://support.apple.com/kb/HT1923
Don't worry if an uninstall fails, that is expected. Go on to the part where you have to delete files (2. Verify iTunes etc completely deleted) . Hopefully you manage to find a file that can't be deleted, that is the one we will need to deal with. -
ITunes doesn't work after upgrade to iOS 6
iTunes doesn't work after upgrade to iOS 6. The white screen with gray tape above appears, and nothing more happens. Reinstalling/restoring iOS doesn't help. I have contacted support team in my country (Russia) by phone, but they could not solve the problem. Is there downgrade to iOS 5.1.1 available?
What printer are you using? Is it listed here:
http://support.apple.com/kb/ht4356 -
I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Almost my iTunes library is missing since upgrade Lion 7.2. (the last 2.5 weeks worth of added music has transferred post-upgrade, none of whcih was bought from iTunes)
I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each playlist upon reinstalling the backup copy? This would save a HUGE amount of time and efforts. Thank you for your help!hi Limnos,
I do not mean the entire ITunes folder but, rather, the contents of the ITunes folder prior to September 29th. (90% of the media is missing, along with all playlists) The media that remains says it was added on 9/29 although I know most of it was added many months or even years earlier. There are no playlists listed at all, before or after 9/29. (I know for certain that I added non-iTunes purchased songs on 10/6 although I had not created playlists for them)
I have my iTunes folder backed up on both an external drive as well as Time Machine.
I run iTunes off of an ITunes folder on my computer rather than from the external, if that's what you mean about how I have it set up.
Is it OK to drag the entire iTunes folder from the external drive onto my laptop's drive and see if that fixes it?
Thank you for your help!
Deb
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