ITunes 7.4 & 7.4.1 don´t recognize iPods

Hello. I have 2 iPods. One U2 iPod and iPod Shuffle 2nd. generation. My problem is when I connect the iPods, one message appears and show this message: "An iPod has been detected, but it could not be identified propely. Please disconnect and reconnect the iPod, then try again". I switched users to verify if this problem was of user or global and the same message appear in the admin account. The only way to recognize my ipods is return to iTunes 7.3.2, but I don´t want step back. Anyone knows what library preferences I must delete?....thanks in advance. NOTE: I have a PowerBook G4 with iTunes 7.4.1 and all works great...the iPods are recognized without problems.

I had problem with iTunes 7.4.2 not recognizing my iPod (which showed on the desktop but not in iTunes). iTunes did not automatically startup when iPod was connected. I thought I'd tried everything and was about to downdate to iTunes 7.2 but tried the tried & true fix-it since OS 6: DELETE THE PREFERENCES. Here's what I got rid of to make my iTunes recognize my iPod. I went to /User/Library/Preferences and trashed
com.apple.iPod.plist
com.apple.iTunes.eq.plist
com.apple.iTunes.plist
com.apple.iTunesHelper.plist
Then I restarted the Mac. iTunes Helper opened the iTunes Setup Assistant and I went through all of the radio buttons. It works now. Try it.

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Are you charging it via a PC or a 10W wall charger?
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Hi Parraga,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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Hello there, kevincares.
Sounds like you've done some great troubleshooting to start. The following Knowledge Base article provides some additional steps to look over:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
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http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
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Itunes 10.7 for Windows 7 does not recognize iPod touch 4g

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I have the same problem a long time ago.try to change to other usb port and iTunes have a tool to detect the problem go to Help->LaunchDiagnostic. in iTunes this must send you a message with the error or try to close the "difxinst64.exe" service in "task manger"

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Hi Straightbuggin,
Welcome to the Support Communities!
The article below should help you with this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
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http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
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Have you tried another cable?
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http://support.apple.com/kb/TS1495
http://support.apple.com/kb/TS1538
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http://support.apple.com/kb/TS3540

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Hi, and welcome to Apple Discussions.
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Try here.
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ITunes 7.4 & 7.4.1 don´t recognize iPods

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