Itunes 7.4 won't install problem with quicktime

anybody know whats going on. i have tried to install itunes 7.4 update (new ipod won't work without it) anyways halfway through install i get an error message and it doesn't install. the problem lies within the quicktime program same error message over there. anybody got a fix for this problem or is my new ipod doomed to go back to the store???

Go get the new 7.4.1 i think, if you have that, reistall it.

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ITunes 9.0.2 won't install (Problem with AppleMobileDeviceSupport.pkg)

I am not able to install 9.0.2 on my Mac Pro. I have tracked it down to the "AppleMobileDeviceSupport.pkg", which returns an error when updating the system extension configuration. Is there anybody out there, who already worked around this problem? Find below an excerpt from my install.log containing one install attempt:
Oct 29 21:47:47 graal Installer[13532]: @(#)PROGRAM:Install PROJECT:Install-572
Oct 29 21:47:47 graal Installer[13532]: @(#)PROGRAM:Installer PROJECT:Installer-430.1
Oct 29 21:47:47 graal Installer[13532]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Oct 29 21:47:47 graal Installer[13532]: Running OS Build: Mac OS X 10.6.1 (10B504)
Oct 29 21:47:47 graal Installer[13532]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Oct 29 21:47:47 graal Installer[13532]: Env: TMPDIR=/var/folders/zX/zXSflpub2Ra57+8ZPe5U+++TI/-Tmp-/
Oct 29 21:47:47 graal Installer[13532]: Env: SHELL=/bin/tcsh
Oct 29 21:47:47 graal Installer[13532]: Env: HOME=/Users/oliver
Oct 29 21:47:47 graal Installer[13532]: Env: USER=oliver
Oct 29 21:47:47 graal Installer[13532]: Env: LOGNAME=oliver
Oct 29 21:47:47 graal Installer[13532]: Env: DISPLAY=/tmp/launch-T19Et7/:0
Oct 29 21:47:47 graal Installer[13532]: Env: SSHAUTHSOCK=/tmp/launch-NVXq7a/Listeners
Oct 29 21:47:47 graal Installer[13532]: Env: ApplePubSub_SocketRender=/tmp/launch-0vZ9Ta/Render
Oct 29 21:47:47 graal Installer[13532]: Env: COMMAND_MODE=unix2003
Oct 29 21:47:47 graal Installer[13532]: Env: _CF_USER_TEXTENCODING=0x1F5:0:3
Oct 29 21:47:47 graal Installer[13532]: iTunes Installation Log
Oct 29 21:47:47 graal Installer[13532]: Opened from: /Volumes/iTunes 9.0.2/iTunes.mpkg
Oct 29 21:47:58 graal runner[13536]: Administrator authorization granted.
Oct 29 21:47:58 graal Installer[13532]: =============================================================================== =
Oct 29 21:47:58 graal Installer[13532]: User picked Standard Install
Oct 29 21:47:58 graal Installer[13532]: Choices selected for installation:
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "iTunes"
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "Apple Mobile Device Support"
Oct 29 21:47:58 graal Installer[13532]: AppleMobileDeviceSupport.pkg : com.apple.pkg.AppleMobileDeviceSupport : 2.3.0.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "iTunes"
Oct 29 21:47:58 graal Installer[13532]: iTunesX.pkg : com.apple.pkg.iTunesX : 9.0.2.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: iTunesAccess.pkg : com.apple.pkg.iTunesAccess : 9.0.2.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: CoreFP.pkg : com.apple.pkg.CoreFP : 1.3.0.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: =============================================================================== =
Oct 29 21:47:58 graal Installer[13532]: It took 0.00 seconds to summarize the package selections.
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/AppleMobi leDeviceSupport.pkg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesX.p kg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesAcc ess.pkg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pk g
Oct 29 21:47:58 graal Installer[13532]: Will use PK session
Oct 29 21:47:58 graal Installer[13532]: Starting installation:
Oct 29 21:47:58 graal Installer[13532]: Configuring volume "Mac Pro"
Oct 29 21:47:58 graal Installer[13532]: Preparing disk for local booted install.
Oct 29 21:47:58 graal Installer[13532]: Free space on "Mac Pro": 151,52 GB (151520894976 bytes).
Oct 29 21:47:58 graal Installer[13532]: Create temporary directory "/var/folders/zX/zXSflpub2Ra57+8ZPe5U+++TI/-Tmp-//Install.13532zXtI0K"
Oct 29 21:47:58 graal Installer[13532]: IFPKInstallElement (4 packages)
Oct 29 21:47:58 graal installd[13539]: PackageKit: ----- Begin install -----
Oct 29 21:47:58 graal installd[13539]: PackageKit: request=PKInstallRequest <4 packages, destination=/>
Oct 29 21:47:58 graal installd[13539]: PackageKit: packages=(\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/AppleMo bileDeviceSupport.pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesX .pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesA ccess.pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/CoreFP. pkg>"\n)
Oct 29 21:47:58 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Arch ive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:47:59 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:02 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesAccess.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:03 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Reso urces
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesAccess.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preupgrade" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Reso urces
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: launchctl: Error unloading: com.apple.usbmuxd
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: (kernel) Kext com.apple.driver.AppleMobileDevice not found for unload request.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: Failed to unload com.apple.driver.AppleMobileDevice - (libkern/kext) not found.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: (kernel) Kext com.apple.driver.AppleUSBEthernetHost not found for unload request.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: Failed to unload com.apple.driver.AppleUSBEthernetHost - (libkern/kext) not found.
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preupgrade" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: updatedyld_sharedcache -overlay /var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root
Oct 29 21:48:04 graal installd[13539]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root (3 items) to /
Oct 29 21:48:07 graal installd[13539]: PackageKit: kextcache -system-caches
Oct 29 21:48:24 graal installd[13539]: PackageKit: kextcache -update-volume /
Oct 29 21:48:29 graal installd[13539]: kextcache: / locked; waiting for lock.
Oct 29 21:48:44 graal installd[13539]: kextcache: Lock acquired; proceeding.
Oct 29 21:48:44 graal installd[13539]: kextcache: Error populating config file /Volumes/Boot OSX/com.apple.boot.R/Library/Preferences/SystemConfiguration/com.apple.Boot.pli st.
Oct 29 21:48:45: --- last message repeated 1 time ---
Oct 29 21:48:45 graal installd[13539]: kextcache: /: trouble updating one or more helper partitions.
Oct 29 21:48:45 graal installd[13539]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=121 UserInfo=0x100116590 "An error occurred while updating system extension information." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=70 "The operation couldn’t be completed. Stale NFS file handle") {\n NSLocalizedDescription = "An error occurred while updating system extension information.";\n NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=70 \"The operation couldn\U2019t be completed. Stale NFS file handle\"";\n arguments = (\n "-update-volume",\n "/"\n );\n}
Oct 29 21:48:45 graal Installer[13532]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121 UserInfo=0x1070174c0 "An error occurred while updating system extension information." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=70 "Der Vorgang konnte nicht abgeschlossen werden. Abgelaufene NFS-Dateiverknüpfung")
Oct 29 21:48:45 graal Installer[13532]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.
Oct 29 21:48:45 graal Installer[13532]: IFDInstallController 1900E820 state = 7
Oct 29 21:48:45 graal Installer[13532]: Displaying 'Install Failed' UI.
Oct 29 21:48:45 graal Installer[13532]: 'Install Failed' UI displayed message:'Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.'.

No need to apologise.
Okay ... it sounds like they've taken you all the way through the following document:
[Trouble installing iTunes or QuickTime for Windows|http://support.apple.com/kb/HT1926]
... so we'll try something different.
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
In recent times, I've seen a couple of cases of that message caused on Vista boxes, when the user account that the person was doing the install from inside lacked correct permissions on their C:\Program Files\ folder. They got similar symptoms to you ... some things installed, some things didn't. (It seems to differ from PC to PC precisely what ends up happening.)
So, go "Start > Computer". In "Computer", open your C drive (or whichever drive your Program files are stored on). Right-click "Program Files", and select "Properties". Click the "Security" tab.
Select the name of your User account in the list. Does that account have full control over the folder? If not, grant yourself full control.
After the Tab has done its thing, okay out, and try another iTunes install. Does it go through properly this time?

5.0 Install Problem with Quicktime

I have a problem with my iTunes/iPod. I tried to install the 5.0 version of iTunes, and things seemed to go fine. However, whenever I try to open the program, it says that I need the most recent version of QuickTime. When I open QuickTime, it says it doesn't have any more updates. I'm at a bit of a loss. Normally, I would just uninstall and start from scratch, but a very unfortunate turn of events occurred when my iPod experienced terminal meltdown at the same time. The iPod is now fixed, but all the songs were deleted from it, meaning that my source of all my music and playlists is my computer. Is there ANYTHING I can do so that I won't lose my music and playlists?! How do I go about fixing my iTunes?

Arg! I just spent several hours trying to change the registry keys without any success so far. I think I've changed about 9 or 10 at this point. (I basically am just following the steps in PFB's post that b noir referenced...finding the key that needs to be changed, adding administrator and system, giving them full access, and then trying to reinstall.)
The key HKEYLOCALMACHINE/Software/Classes/QuickTime.qtl/DefaultIcon
is the one that seems to be giving me the most trouble. I've changed it three times now, and it still won't let me install QuickTime because of it. (It's weird though, because sometimes that key doesn't pop up as the problem again until after I changed 2 or 3 other keys. Then it would make me go back and switch that one.)
Do you see what I might be doing wrong? (I've never messed with the registry before...) Anything else I can try, please!?!

Install Problem with Quicktime 7.6.4 in Mac OS X 10.4.11

Dear All,
After downloading the software update for Quicktime (v7.6.4), I wanted to install it to my Macinthosh HD. After the files are copied, the installation wizard said that I need to install Quicktime 7.6.4 again.
iTunes is also updated to version 9 at the same moment, but now I can not open iTunes because it needs Quicktime 7.6.4.
I hope someone can help me, I look forward too hear from you soon!
(Ask for screenshots (in Dutch)).

Restarted the computer?

Getting same error with iTunes 8 that it detects a problem with QuickTime

The help menu says to uninstall QuickTime and then re-install it. This doesn't help. I have iTunes version 8.0.2.20 and QuickTime version 7.55.90.70 installed on my Windows XP laptop that has Service Pack 2 installed. Anyone else every run into this?
Many thanks as this is driving my daughter nuts that we can't get iTunes to work to put songs on her iPod.

Thanks, it's working. I was concerned to restore, as I didn't see my backed-up phone appearing as an option prior to launching the restore.

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled

New version of iTunes will not open says problem with QuickTime

Followed all instructions to unload/reload QuickTime still same problem iTunes will not open due to problem with QT so removed both iTunes and QT and reloades still shows message and will not open iTunes.

Try uninstalling the QuickTime Player application using the Windows Installer Cleanup Utility, as suggested here: http://support.apple.com/kb/HT1926.
Also, *Verify iTunes and related components are completely uninstalled*, as suggested here: http://support.apple.com/kb/ht1925.
Then download and install the latest version of iTunes from here: http://www.apple.com/itunes/download/

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

Hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone. HELP PLEASE!!

hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone and it may be damaged and cannot be activated. HELP PLEASE!!

Why on earth send a Worning phone for service sounds like cutting up a Heaththy PET to see how it looks on the inside

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes...

IOS7.0.2 & Itunes 11.1.0.126 sync problems with iPad2

iOS7.0.2 & Itunes 11.1.0.126 sync problems with iPad2 - Does step 1 & 2 of sync. Then this message> The iPad "my ipad name" could not be synced because this computer is no longer authorised for purchased items that are on this iPad. To authorise this computer for items from the iTunes Store choose Store> Authorise This Computer.
Tried all that many times. Also went into my account and de-athorised all computers and re-authorised this one. No joy. What next. Fedup that things are going wrong with apple. We buy apple because it works I always say. Yeah right.

Hello Laura,
Thank you for providing the details of the issue you are experiencing when trying to sync your music to your iPhone.
I recommend trying to resync. You can resync content to the iPhone by unchecking "Sync Music" and then clicking "Apply" and then checking "Sync Music" and then clicking "Apply" again:
I recommend reviewing the full article here:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
Thank you for using Apple Support Communities.
Best,
Sheila M.

Problems With Quicktime content from Apple website

Hi
I have problems visualizing various sections of the Apple website that contains quicktime content. (Safari thinks Quicktime is not installed)
for example can't see shuffle giuded tour
http://www.apple.com/ipodshuffle/guidedtour/tour/large.html
or the video for the iphone os 3.0
http://events.apple.com.edgesuite.net/0903lajkszg/event/index.html
from the safari error console i can see there are runtime javascript errors on calls to
'AC.Detector', whose result is non an object, as you can see here
http://i40.tinypic.com/1jb1qc.jpg
http://i42.tinypic.com/15ejrb9.jpg
Any idea?
Thanks
PS: i have no problems with quicktime from other websites, or from other parts of
Apple.

i don't know
it could be an issue with something else, maybe iTunes
look here
http://discussions.apple.com/thread.jspa?messageID=8689671&#8689671
same issue with 'AC.Detector' (I don't know what that is)
i have not had problems with Apple quicktime content in the recent past (same Safari 4 Beta)
i installed iTunes 8.1 recently

Problem with Quicktime stops Preview in Photoshop? Mac OSX 10.6.8

There were no warnings about Lion blocking old software when I installed Lion. Because purchasing new software was beyond my budget,
I had it removed and went back to Leopard 10.6.8. Now when I'm working in Photoshop and have adjusted an image, a message appears "Because of a problem with Quicktime, a preview can't be built. Quicktime Player 10 is in the Applications folder, and Quicktime Play 7 is in the Utilities folder.
Quicktime movies in Support on the Apple site won't play either. Please advise steps to take or new download.
Thanks!
Mcart

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Itunes 7.4 won't install problem with quicktime

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