ITunes 7.5.20 - really long pause on startup

After "upgrade" to 7.5.20, iTunes appears to hang for a long time on startup (many minutes) during which the CPU is near 100%, the rest of the system is locked up, and the "Search" window is not fully painted (showing desktop under iTunes). Performance Monitor says iTunes is "unresponsive". After a long while (many minutes), iTunes magically wakes up and completes its load, and appears to function normally. Uninstall/reinstall with fresh download behaves the same. Any ideas about this?

We are having the same problem on the Mac platform.
There are a number of threads sleuthing through the issue, and based on the Mac build of iTunes 7.5 (build 19), I have been able to ascertain the following:
1) The long time to start up is due to iTunes rummaging through the music files on your hard disk. The more 'songs' in your iTunes Library, the longer it takes iTunes to startup. Since the time is based on file reads from the hard disk, this action is sensitive to where you keep you Library (ie. Local HD/Attached HD/Networked Volume/Wireless, etc.)
2) I have been able to isolate the issue from any dependency on computer model, etc.
3) There appears to be a dependency with the file type used. For example, I have two identical Libraries, one taken as plain vanilla .aif (wav) files from CD, and the second a mirror Library of .mp3 files. The only difference between the two Libraries is the manner in which they were created: one is a mirror of the other, rather than a straight rip. iTunes starts instantaneously on the .mp3 Library, but takes a full 9 minutes on the .aif Library, all else kept the same.
4) There may be a dependency related to Album Art, but I have not been able to completely nail this one yet. (.aif files have no tags, and Album art is stored externally to the sound file whereas .mp3 files can accommodate embedded sound file tags.)
Help out:
1) How many songs does your Library have? How many albums? How large is the collection in GB?
2) What file type is prominent in your collection? Direct .aif (wav) or .mp3s?
3) What % of your music has Album Art? Where did you get your Album Art (automatic/scanned/etc.)?

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ITunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verizon 11.0.2.26 but no matter what I try it does not connect. HELP P

iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Cant open apps, really slow, really long pauses, error 50 messages (i don't think it's in root user it didn't give a disable option)??

Hi! My macbook pro is barely working suddenly and I dont know whats wrong. It's not allowing me to open most programs or only one at a time, even trying to type a sentence it keeps pausing for moments at a time. I have recieved error 50 messages about most tasks. This just started today and I tried to disable root user but it wasn't enabled or didn't give an option. If anyone has suggestions or similar problem today I'd really appreciate it! Thanks,
Amber

Hi Amber,
Any changes recently, hardware or software?
Do you have at least 15% free space on your HD?
Is your RAM being recognized? (Apple menu > About This Mac > More Info > Hardware > Memory)
Have you looked in Activity Monitor?
Sometimes a process can run amok and use more of the CPU than it should, potentially causing a slowdown and/or heat issues and/or other issues. To check on this, first use your Mac as you normally would, the longer the better (checking this right after starting up may not show you anything). After you’ve used your Mac for awhile (again, the longer the better), go to Applications > Utilities > open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > click on the column heading titled % CPU (this will update continuously, showing the percentage each process is using) > toward the bottom left of the window, click on CPU (this will show % Idle, which will also tell you how much of the CPU is being used).
How much RAM do you have?
One way to get an idea whether more RAM will help or not, is to check Page outs and Swap used. First, use your Mac as you normally would, the longer the better (checking this right after starting up isn’t likely to show you anything). After you’ve used your Mac for awhile(again, the longer the better), go to Applications > Utilities > open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > near the bottom of the window click on System Memory. If Page outs is more that about 10% of Page ins, and/or Swap used is large,chances are good that adding RAM will help. http://support.apple.com/kb/HT1342
Exactly which MBP do you have?
Have you repaired permissions? Repaired disk? Reset SMC?

Long pause before startup

Hello,
Sometimes my intel mac mini pause longer than usual before startup chime is heard. I ran hardware diagnostics (extended one) and no problem was reported. Could it be a hard drive related issue?
Thanks inadvance.

I have a similar thing to this, it doesn’t happen very often, but I’m always a little bit worried it’ll get worse, or it’s a symptom of something else,
basically every now and then I get that 5second pause before the chime, I haven’t run any diagnostics yet (all my disks are up north at the moment, I’m going to get them back soon, might see if they show anything)

I have a really old Itunes account. I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year. How can I fix this?

I have a really old Itunes account. I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year. How can I fix this? I have about 70 downloaded songs on this log in that I would like to get back.
Thank you in advance.

Contact iTunes customer support.

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

Synching calendars between itunes and iphone 5 no longer works.

Syncing calendars between itunes and iphone 5 no longer works. I do not get any errors, however calendar items are not updated.
I am syncing via USB on a Windows 8 computer. It worked a couple of weeks ago. Since then itunes has had its weekly update, my IOS may have been updated, and I've run a malware removal program on my computer. I curently have iTunes 11.1.3.8 and iOS 7.0.4. I read the posts and verified ICloud was turned off.
I really need to be able to sync my computer and iphone again. Any suggestions?

So you'll either need to attempt further repair yourself or take the iPhone to some unauthorized repair shop, pay them, and hope they fix it correctly.
The iPhone 5 has no Touch ID, and an iPhone 5S should still be under warranty, so I'm puzzled as to what you really have and were attempting. If you do have a 5S, why you didn't get it serviced under warranty?
Regards.

Problem with long pauses in Tenured collection

We have a Swing application running on Windows XP, which gets long pauses when Tenured objects are collected after a running couple of days.
System:
Windows XP
Intel Pentium M 1.8 ghz
512 MB ram
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_10-b03)
JVM Arguments:
-XX:+ForceTimeHighResolution -Xloggc:gc.log -verbose:gc -XX:+PrintGCTimeStamps -XX:+PrintGCDetails -Xms16m -Xmx384m
The first Tenured collections after 1 hour:
3520.317: [GC 3520.317: [DefNew: 2414K->242K(2432K), 0.0035340 secs]3520.320: [Tenured: 32111K->15691K(32140K), 0.3034778 secs] 34405K->15691K(34572K), 0.3072704 secs]
3673.867: [GC 3673.868: [DefNew: 2335K->125K(2432K), 0.0028552 secs]3673.870: [Tenured: 32042K->18786K(32140K), 0.2668128 secs] 34312K->18786K(34572K), 0.2699225 secs]
3839.103: [GC 3839.103: [DefNew: 2423K->156K(2432K), 0.0028918 secs]3839.106: [Tenured: 32126K->22544K(32140K), 0.3026440 secs] 34341K->22544K(34572K), 0.3058143 secs]Pretty harmless so far.
After 1 day:
85332.923: [GC 85332.924: [DefNew: 6528K->703K(6528K), 0.0122671 secs]85332.936: [Tenured: 86929K->48880K(87032K), 0.6243351 secs] 92687K->48880K(93560K), 0.6369188 secs]
97305.405: [GC 97305.405: [DefNew: 6493K->91K(6528K), 0.0041855 secs]97305.410: [Tenured: 86755K->55828K(86776K), 0.5189188 secs] 92662K->55828K(93304K), 0.5233905 secs]
97844.653: [GC 97844.653: [DefNew: 7040K->768K(7040K), 0.0142342 secs]97844.668: [Tenured: 93393K->57002K(93432K), 0.5293686 secs] 99611K->57002K(100472K), 0.5438841 secs]The time between two Tenured collection just took a jump now to about 3 hours. The gc length is about half a second.
After 3 days:
256894.994: [GC 256894.994: [DefNew: 13938K->1166K(14720K), 0.0080440 secs]256895.002: [Tenured: 195455K->114421K(195696K), 0.8638032 secs] 208915K->114421K(210416K), 0.8721174 secs]
258670.232: [GC 258670.232: [DefNew: 14327K->1600K(14720K), 0.0273586 secs]258670.259: [Tenured: 196045K->117861K(196104K), 0.9146393 secs] 209062K->117861K(210824K), 0.9422603 secs]
261577.464: [GC 261577.464: [DefNew: 14144K->584K(14848K), 0.0078192 secs]261577.472: [Tenured: 196705K->121486K(196820K), 0.8976985 secs] 210412K->121486K(211668K), 0.9058215 secs]The Tenured collection interval is about 2-3 hours now. Each collection is about 1 second.
Then we get some peaks after 4 days:
413096.848: [GC 413096.848: [DefNew: 20126K->997K(21504K), 0.0067539 secs]413096.855: [Tenured: 285819K->160167K(285828K), 2.9034254 secs] 305888K->160167K(307332K), 2.9103817 secs]
472214.414: [GC 472214.414: [DefNew: 22388K->1227K(23616K), 0.0095498 secs]472214.424: [Tenured: 313891K->178781K(313992K), 22.2893423 secs] 336110K->178781K(337608K), 22.3386254 secs]
485465.045: [GC 485465.045: [DefNew: 23616K->2423K(23616K), 0.0404118 secs]485465.086: [Tenured: 315925K->203606K(316040K), 9.0069023 secs] 336994K->203606K(339656K), 9.0477205 secs]
492248.783: [GC 492248.783: [DefNew: 24461K->24461K(25536K), 0.0000111 secs]492248.783: [Tenured: 338665K->201218K(339344K), 6.5526445 secs] 363126K->201218K(364880K), 6.5985010 secs]
533898.023: [GC 533898.023: [DefNew: 25913K->25913K(27200K), 0.0000150 secs]533898.024: [Tenured: 337387K->205940K(363008K), 3.2169493 secs] 363301K->205940K(390208K), 3.2172333 secs]
546566.675: [GC 546566.675: [DefNew: 27199K->27199K(27200K), 0.0000103 secs]546566.675: [Tenured: 338319K->227086K(363008K), 26.2682151 secs] 365519K->227086K(390208K), 26.2684060 secs]
562738.779: [GC 562738.780: [DefNew: 26081K->26081K(27200K), 0.0000104 secs]562738.780: [Tenured: 336929K->230971K(363008K), 7.9569240 secs] 363010K->230971K(390208K), 7.9571524 secs]The average time between each young collection is approx. 20 seconds.
7 full gc's have been performed:
3.877: [Full GC 3.877: [Tenured: 1759K->1831K(15168K), 0.0801147 secs] 2351K->1831K(16320K), [Perm : 12287K->12287K(12288K)], 0.0802154 secs]
6.281: [Full GC 6.281: [Tenured: 5071K->4056K(15168K), 0.1245083 secs] 6018K->4056K(16320K), [Perm : 16383K->16383K(16384K)], 0.1245978 secs]
184.854: [Full GC 184.854: [Tenured: 12628K->10437K(15168K), 0.2133769 secs] 12995K->10437K(16320K), [Perm : 20480K->20480K(20480K)], 0.2135845 secs]
5216.782: [Full GC 5216.782: [DefNew: 3008K->101K(3008K), 0.0044835 secs] 35049K->32886K(42340K), 0.0046464 secs]
198022.892: [Full GC 198022.892: [DefNew: 11520K->790K(11520K), 0.0110744 secs] 117670K->108219K(164672K), 0.0112750 secs]
254208.982: [Full GC 254208.982: [DefNew: 13765K->844K(14720K), 0.0059109 secs] 151946K->139025K(210056K), 0.0061115 secs]
566774.751: [Full GC 566774.751: [DefNew: 25680K->1611K(27200K), 0.0103055 secs] 274385K->250385K(390208K), 0.0105140 secs]The long pauses are not acceptable at all. Only pauses under 1 second are tolerable.
I know there is at least one memory leak in the logged software, where probably 50.000-100.000 ThreadGroups are produced each day and not collected (but only with some configurations).
So, after browsing around, I have found out that UseConcMarkSweepGC could reduce the long pauses. I tried it together with CMSIncrementalMode, but the JVM running at one of our customers crashed after 2 hours while using both options together. Apparently there where some issues with the incremental collector, which was fixed in 1.6. I was forced to remove the VM arguments immediately, but will probably use UseConcMarkSweepGC later after some thorough testing.
I have tried find out which other VM options I could use to tune the application, but I'm quite new to this and the amount of options are a bit overwhelming at the moment. I thought I could ask here if someone know some obvious option values (like NewRatio,SurvivorRatio etc.)

>
>
Doesn't a "Full Collection" always collect all generations (i.e. also the perm generation)? It's always been my understanding, that a "Full Collection" is some kind of "irregular" collection which only occurs if the JVM has "really bad need" for memory (e.g. when the concurrent phase of a CMS collection fails, when perm runs full or if someone calls System.gc()). So, as you write earlier, the first 3 collections labeld "Full GC" are real full GCs since they collect all generations (including perm). The latter four collections shouldn't be labeld "Full GC" (as you write). Yes, a full collection collects all the generations including the
perm generation.
In a stop-the-world collector such as the one you're using, a full
collection is not an unusual collection. They just happen less
frequenctly. Objects that survive a minor collection (collection
of the young gen) a few times will be promoted (copied to) the
tenured generation. The idea is that such objects may be
long lived so should be promoted to save the cost of handling
them during a minor collection. Eventually the tenured
generation gets full and then it gets collected.
And yes and yes. The first 3 are full collections and the
latter 4 are labelled incorrectly as full collections.
>
However, there are a lot of collections with "DefNew" followed by "Tenured" (the first three sections in the original post) which are regular collections where the promotion of objects from new to old caused the old generation to run full which triggers a "Tenured collection". But these collections (according to my understanding) are not full collections, but only regular tenured collections. (Sorry, I don't want to be picky about this. I guess that's even what you meant in your post...)I can see how this can be unclear. A "Tenured" collection
is a full collection. It also collects the perm gen. And
in fact it also collects the young gen again. This is how it
is implemented in the hotspot JVM. It can be implemented
differently in other JVM's.
The situation where a "DefNew" is followed by a "Tenured"
as in your logs is a bit unusual I think. The minor collection
is reducing the amount of used space in young generation.
DefNew: 13938K->1166K(14720K)
The decrease from 13938K to 1166K. There is then a collection
of the tenured gen.
Tenured: 195455K->114421K(195696K)
I've seen this when large objects (a significant fraction of
the young gen) are being allocated. The allocation fails in
the young gen, a minor collection is done but the space freed
in the young gen is still not large enough to allocate the object
so a collection of the tenured generation is done and the large
object is allocated directly out of the tenured gen. In the numbers
above after the minor collection about 13M of free space is
available in the young gen. Are you allocating objects larger
that 13M?

I was able to drag and drop songs from iTunes in to Garage Band so I could slow them down to learn how to play them. Since the newest version of iTunes came out I no longer can. Is this a feature that I can turn back on?

I was able to drag and drop songs from iTunes in to Garage Band so I could slow them down to learn how to play them. Since the newest version of iTunes came out I no longer can. Is this a feature that I can turn back on? I really would like to continue to utlize that feature because it makes learning to play songs easier. Any help would be appericated.

To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them.

Long pauses in podcasts feature

I have itunes 11.1.4. I download a lot of podcasts. Now when I try to go to podcasts, and refresh, or click on any podcast or its info, and sync to my ipod or iphone, there is a long pause for each of these steps, about 1-2 minutes each (spinning pinwheel). I had no problem for years. What's different?

Some options you might find useful are
-Xloggc:gc.log -XX:+PrintGCApplicationConcurrentTime -XX:+PrintGCApplicationStoppedTime
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Long pauses and some crashes

Hallo,
I got my first macbook some days ago and I see some strange behavior that I hope somebody knows and could explain.
The first boot out of the box was ok till I come to "user picture" setup window. From there, with camera active, the computer has started to take some long pauses: I often got the round rolling cursor and I just have to wait... but I don't know wait what. Anyway I have completed the setup and got OS X running. Unfortunally it was starting to do the same on the OS too; I have made a couple of restarts but nothing was changing.
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Things went much better from there...but not always.
Sometimes the round rolling curson comes out and I have to "wait for something". I have tried to use the monitor utility but I didn't find any service wasting cpu or memory when that happens.
I was thinking about hdd movement protection, but it happens when the notebook is on the desk too...
I was thinking about power saving shuting down the hdd when not in use, but I cannot hear start/stop noise and it takes too much time.
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A couple of times things went more badly: I start to see the "wait cursor", than all starts to become slower...and finally the cursor hangs too, I cannot do anything.. just listen the fan running faster. I have tried the key combination to kill services but it doesn't work. So I just had to press power button for some seconds
Do anybody have some idea or suggestion about understanding this issue?
By my side I could give these more datails:
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- I have run the hardware test form OS X DVD and no error was found.
thank you

I have moved some steps ahead:
- I see that by changing network properties the locks frequency was changing, expecially when disabling wirelss connection;
- I have removed the HDD and replaced it with another one where I have reinstalled OS X while the computer was connected to the network (and to the Internet) by a wired connection. Using this new installation and using basic wireless settings, leaving default values and a computer to computer ad hoc wireless connection all has worked well for more then one day. I was able to do all without any pause, or the only pauses were due to hdd heavy usage by virtual machine installation under Fusion. OS X update was not installed.
After this "heavy" use of the notebook with this new hdd and no pauses at all, I have switched back to the original hdd: the computer have immediately started to slow down and leave me wait and wait...
To be really sure I have now booted in XP using bootcamp partition and I have installed and executed the Fujitsu HDD Diagnostic Tool with Extended Drive test. No errors were found on the drive.
I am now going to reinstall OS X on the original drive using wired network and default wireless setting to check if this will be enought to have the system work well like in the test hdd.
If this happens like I suppose and hope I am going to think that there are heavy problems with the wireless software on OS X. I will let you know.
Not really a very easy and fast start in using Mac computer and OS X... for now windows and pc are still better... macbook is nicer sure.

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So, just in the past few days whenever I try to select an item out of a long menu, I'm unable to select it until after a long pause of approx 30 seconds. For example, in Handbrake if I scroll through chapters and want to pick a certain chapter, the program sits for about 30 seconds before it will select the chapter.
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Thanks.

nobody else having this happen?

How do I fix my messages if I sent a REALLY long message to someone and the messages just blacked out and won't open to show my conversations or anything?

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Sounds as though the messages app has crashed. Follow the below steps:
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I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

If it's an older iPod, its software is not being updated by Apple. So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
Does the iPod work by itself (play songs), when disconnected from the computer and iTunes?

AME Taking Really Long Time To Open Encoding Settings

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thx

This is a known issue with running AME on Yosemite. We are working with Apple on the issue and hope it will be fixed in an upcoming OS update.

ITunes 7.5.20 - really long pause on startup

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