Itunes 7.5 vista problem
Trying to get itunes to work.
I heard 7.5 was meant to have fixed some of the issues with vista however, whenever I open itunes now it says:
"A problem has caused itunes to stop working correctly"
Subsequently the program doesn't load at all.
I realise this is a little vauge.
I have tried reinstalling itunes and quick time several times to no avail.
any help would be appreciated.
thanx
Message was edited by: mccaunt
OK if you have uninstalled K-lite, you need to do a full removal of Quicktime followed by installing the stand alone version:
Download the stand alone Quicktime:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method here (just Quicktime):
http://docs.info.apple.com/article.html?artnum=93698
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.
Addendum I realise I posted the XP link. This is the removal method in Vista
http://docs.info.apple.com/article.html?artnum=305409
Message was edited by: polydorus
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=== Verbose logging started: 9/27/2013 23:36:56 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (B0:50) [23:36:56:288]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (B0:50) [23:36:56:288]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (B0:90) [23:36:56:296]: Resetting cached policy values
MSI (c) (B0:90) [23:36:56:296]: Machine policy value 'Debug' is 0
MSI (c) (B0:90) [23:36:56:296]: ******* RunEngine:
******* Product: C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi
******* Action:
******* CommandLine: **********
MSI (c) (B0:90) [23:36:56:305]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (B0:90) [23:36:56:317]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi' against software restriction policy
MSI (c) (B0:90) [23:36:56:317]: SOFTWARE RESTRICTION POLICY: C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi has a digital signature
MSI (c) (B0:90) [23:36:56:568]: SOFTWARE RESTRICTION POLICY: C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (B0:90) [23:36:56:603]: Cloaking enabled.
MSI (c) (B0:90) [23:36:56:603]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B0:90) [23:36:56:606]: End dialog not enabled
MSI (c) (B0:90) [23:36:56:606]: Original package ==> C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi
MSI (c) (B0:90) [23:36:56:606]: Package we're running from ==> C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi
MSI (c) (B0:90) [23:36:56:613]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (B0:90) [23:36:56:613]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}'.
MSI (c) (B0:90) [23:36:56:613]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B0:90) [23:36:56:616]: MSCOREE not loaded loading copy from system32
MSI (c) (B0:90) [23:36:56:619]: Machine policy value 'TransformsSecure' is 0
MSI (c) (B0:90) [23:36:56:619]: User policy value 'TransformsAtSource' is 0
MSI (c) (B0:90) [23:36:56:620]: Machine policy value 'DisablePatch' is 0
MSI (c) (B0:90) [23:36:56:620]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (B0:90) [23:36:56:621]: Machine policy value 'DisableMsi' is 0
MSI (c) (B0:90) [23:36:56:621]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:90) [23:36:56:621]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:90) [23:36:56:621]: Running product '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}' with user privileges: It's not assigned.
MSI (c) (B0:90) [23:36:56:621]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (B0:90) [23:36:56:621]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (B0:90) [23:36:56:621]: APPCOMPAT: looking for appcompat database entry with ProductCode '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}'.
MSI (c) (B0:90) [23:36:56:621]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B0:90) [23:36:56:621]: Transforms are not secure.
MSI (c) (B0:90) [23:36:56:621]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\user\Downloads\ituneslog.txt'.
MSI (c) (B0:90) [23:36:56:621]: Command Line: INSTALL_SUPPORT_PACKAGES=1 CURRENTDIRECTORY=C:\Users\user CLIENTUILEVEL=0 CLIENTPROCESSID=6064
MSI (c) (B0:90) [23:36:56:621]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{B282EF10-5A0F-430F-8440-E52B8332D2D6}'.
MSI (c) (B0:90) [23:36:56:621]: Product Code passed to Engine.Initialize: ''
MSI (c) (B0:90) [23:36:56:621]: Product Code from property table before transforms: '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}'
MSI (c) (B0:90) [23:36:56:621]: Product Code from property table after transforms: '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}'
MSI (c) (B0:90) [23:36:56:621]: Product not registered: beginning first-time install
MSI (c) (B0:90) [23:36:56:621]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (B0:90) [23:36:56:621]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (B0:90) [23:36:56:621]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (B0:90) [23:36:56:621]: Adding new sources is allowed.
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (B0:90) [23:36:56:622]: Package name extracted from package path: 'iTunes.msi'
MSI (c) (B0:90) [23:36:56:622]: Package to be registered: 'iTunes.msi'
MSI (c) (B0:90) [23:36:56:622]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (B0:90) [23:36:56:622]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:90) [23:36:56:622]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:90) [23:36:56:622]: Running product '{DF9C119C-7F26-45B9-93D4-7C372CBBBA11}' with user privileges: It's not assigned.
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding INSTALL_SUPPORT_PACKAGES property. Its value is '1'.
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\user'.
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '6064'.
MSI (c) (B0:90) [23:36:56:622]: TRANSFORMS property is now:
MSI (c) (B0:90) [23:36:56:622]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (c) (B0:90) [23:36:56:622]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\Favorites
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\Documents
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (B0:90) [23:36:56:623]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Local
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\Users\user\Pictures
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (B0:90) [23:36:56:624]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (B0:90) [23:36:56:625]: SHELL32::SHGetFolderPath returned: C:\Users\user\Desktop
MSI (c) (B0:90) [23:36:56:626]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (B0:90) [23:36:56:626]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (B0:90) [23:36:56:627]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (B0:90) [23:36:56:631]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'.
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (B0:90) [23:36:56:631]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'user'.
MSI (c) (B0:90) [23:36:56:631]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi'.
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\user\AppData\Local\Temp\IXP303.TMP\iTunes.msi'.
MSI (c) (B0:90) [23:36:56:631]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\user\AppData\Local\Temp\IXP303.TMP\'.
MSI (c) (B0:90) [23:36:56:631]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\user\AppData\Local\Temp\IXP303.TMP\'.
MSI (c) (B0:50) [23:36:56:632]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 9/27/2013 23:36:56 ===
MSI (c) (B0:90) [23:36:56:636]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (B0:90) [23:36:56:636]: Machine policy value 'DisableRollback' is 0
MSI (c) (B0:90) [23:36:56:637]: User policy value 'DisableRollback' is 0
MSI (c) (B0:90) [23:36:56:637]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (B0:90) [23:36:56:637]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (B0:90) [23:36:56:637]: Doing action: INSTALL
Action 23:36:56: INSTALL.
Action start 23:36:56: INSTALL.
MSI (c) (B0:90) [23:36:56:637]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (B0:90) [23:36:56:637]: Running UISequence
MSI (c) (B0:90) [23:36:56:637]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (B0:90) [23:36:56:637]: Doing action: CommonAppDataFolder.188F1432_103A_4FFB_80F1_36B633C5C9E1
Action 23:36:56: CommonAppDataFolder.188F1432_103A_4FFB_80F1_36B633C5C9E1.
Action start 23:36:56: CommonAppDataFolder.188F1432_103A_4FFB_80F1_36B633C5C9E1.
MSI (c) (B0:90) [23:36:56:638]: PROPERTY CHANGE: Adding CommonAppDataFolder.188F1432_103A_4FFB_80F1_36B633C5C9E1 property. Its value is 'C:\ProgramData\'.
Action ended 23:36:56: CommonAppDataFolder.188F1432_103A_4FFB_80F1_36B633C5C9E1. Return value 1.
MSI (c) (B0:90) [23:36:56:638]: Doing action: PreparingToInstall
Action 23:36:56: PreparingToInstall.
Action start 23:36:56: PreparingToInstall.
Info 2898. For Tahoma8 textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
DEBUG: Error 2826: Control DlgText on dialog PreparingToInstall extends beyond the boundaries of the dialog to the right by 40 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: PreparingToInstall, DlgText, to the right
Action 23:36:56: PreparingToInstall. Dialog created
Action ended 23:36:56: PreparingToInstall. Return value 1.
MSI (c) (B0:90) [23:36:56:649]: Doing action: iTunesLaunchConditions
Action 23:36:56: iTunesLaunchConditions. Performing installation checks
Action start 23:36:56: iTunesLaunchConditions.
MSI (c) (B0:3C) [23:36:57:351]: Invoking remote custom action. DLL: C:\Users\user\AppData\Local\Temp\MSIA6FB.tmp, Entrypoint: iTunesLaunchConditions
MSI (c) (B0:A0) [23:36:57:359]: Cloaking enabled.
MSI (c) (B0:A0) [23:36:57:359]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B0:A0) [23:36:57:359]: Connected to service for CA interface.
MSI (c) (B0!CC) [23:36:57:420]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\iTunes\'.
Action ended 23:36:57: iTunesLaunchConditions. Return value 1.
MSI (c) (B0:90) [23:36:57:421]: Doing action: GrabInstallerMutex
Action 23:36:57: GrabInstallerMutex.
Action start 23:36:57: GrabInstallerMutex.
MSI (c) (B0:C0) [23:36:57:423]: Invoking remote custom action. DLL: C:\Users\user\AppData\Local\Temp\MSIA9F8.tmp, Entrypoint: GrabInstallerMutex
Mutex: 000001E0
GetLastError = 00000000
Action ended 23:36:57: GrabInstallerMutex. Return value 1.
MSI (c) (B0:90) [23:36:57:441]: Doing action: FindRelatedProducts
Action 23:36:57: FindRelatedProducts. Searching for related applications
Action start 23:36:57: FindRelatedProducts.
FindRelatedProducts: Found application: {9B486871-27EB-49A5-8832-77176E63333C}
MSI (c) (B0:90) [23:36:57:442]: PROPERTY CHANGE: Adding UPGRADEFOUND property. Its value is '{9B486871-27EB-49A5-8832-77176E63333C}'.
FindRelatedProducts: Found application: {789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}
MSI (c) (B0:90) [23:36:57:443]: PROPERTY CHANGE: Adding ASUW_IS_INSTALLED property. Its value is '{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}'.
FindRelatedProducts: Found application: {E14ADE0E-75F3-4A46-87E5-26692DD626EC}
MSI (c) (B0:90) [23:36:57:443]: PROPERTY CHANGE: Adding AMDS_SERVICES_INSTALLED property. Its value is '{E14ADE0E-75F3-4A46-87E5-26692DD626EC}'.
Action ended 23:36:57: FindRelatedProducts. Return value 1.
MSI (c) (B0:90) [23:36:57:444]: Doing action: Reset_EXISTINGIPODINSTALLDIR
Action 23:36:57: Reset_EXISTINGIPODINSTALLDIR.
Action start 23:36:57: Reset_EXISTINGIPODINSTALLDIR.
Action ended 23:36:57: Reset_EXISTINGIPODINSTALLDIR. Return value 1.
MSI (c) (B0:90) [23:36:57:444]: Doing action: Reset_OLDIPODSERVICE
Action 23:36:57: Reset_OLDIPODSERVICE.
Action start 23:36:57: Reset_OLDIPODSERVICE.
Action ended 23:36:57: Reset_OLDIPODSERVICE. Return value 1.
MSI (c) (B0:90) [23:36:57:445]: Doing action: AppSearch
Action 23:36:57: AppSearch. Searching for installed applications
Action start 23:36:57: AppSearch.
AppSearch: Property: EXISTINGINSTALLDIR, Signature: Locate_EXISTINGINSTALLDIR
AppSearch: Property: EXISTINGIPODINSTALLDIR, Signature: Locate_EXISTINGIPODINSTALLDIR
MSI (c) (B0:90) [23:36:57:447]: PROPERTY CHANGE: Adding EXISTINGIPODINSTALLDIR property. Its value is 'C:\Program Files\iPod\'.
AppSearch: Property: OLDIPODSERVICE, Signature: Locate_OLDIPODSERVICE
MSI (c) (B0:90) [23:36:57:448]: Note: 1: 1322 2:
MSI (c) (B0:90) [23:36:57:448]: Note: 1: 1322 2:
MSI (c) (B0:90) [23:36:57:448]: Note: 1: 1325 2: iPodService.exe
AppSearch: Property: AUTORUN, Signature: Detect_AUTORUN
MSI (c) (B0:90) [23:36:57:449]: PROPERTY CHANGE: Adding AUTORUN property. Its value is '#1'.
AppSearch: Property: PROGRAMMENUNAME, Signature: Locate_PROGRAMMENUNAME
MSI (c) (B0:90) [23:36:57:449]: PROPERTY CHANGE: Adding PROGRAMMENUNAME property. Its value is 'iTunes\'.
AppSearch: Property: REGSRCH_DESKTOP_SHORTCUTS, Signature: Load_DESKTOP_SHORTCUTS
AppSearch: Property: REGSRCH_MEDIA_DEFAULTS, Signature: Load_MEDIA_DEFAULTS
MSI (c) (B0:90) [23:36:57:450]: PROPERTY CHANGE: Modifying REGSRCH_MEDIA_DEFAULTS property. Its current value is '1'. Its new value: '0'.
AppSearch: Property: REGSRCH_ITUNES_LANGID, Signature: Load_ITUNES_LANGID
AppSearch: Property: PCAST_URL_HANDLER, Signature: Detect_PCAST_URL_HANDLER
MSI (c) (B0:90) [23:36:57:451]: PROPERTY CHANGE: Adding PCAST_URL_HANDLER property. Its value is 'URL:iTunes Podcast'.
AppSearch: Property: PARTNER_ID, Signature: Load_PARTNER_ID
MSI (c) (B0:90) [23:36:57:451]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\iTunes\Partner 3: 2
AppSearch: Property: PARTNER_NAME, Signature: Load_PARTNER_NAME
MSI (c) (B0:90) [23:36:57:451]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\iTunes\Partner 3: 2
AppSearch: Property: PARTNER_VERSION, Signature: Load_PARTNER_VERSION
MSI (c) (B0:90) [23:36:57:451]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\iTunes\Partner 3: 2
AppSearch: Property: OUTLOOK_LOAD_BEHAVIOR, Signature: Load_OUTLOOK_BEHAVIOR
MSI (c) (B0:90) [23:36:57:452]: PROPERTY CHANGE: Modifying OUTLOOK_LOAD_BEHAVIOR property. Its current value is '#2'. Its new value: '#3'.
AppSearch: Property: DONT_AUTO_SYNC_IPODS, Signature: Load_DONT_AUTO_SYNC_IPODS
Action ended 23:36:57: AppSearch. Return value 1.
MSI (c) (B0:90) [23:36:57:452]: Doing action: Set_DefaultUIFont
Action 23:36:57: Set_DefaultUIFont.
Action start 23:36:57: Set_DefaultUIFont.
MSI (c) (B0:90) [23:36:57:453]: PROPERTY CHANGE: Modifying DefaultUIFont property. Its current value is 'Tahoma8'. Its new value: 'Segoe8'.
Action ended 23:36:57: Set_DefaultUIFont. Return value 1.
MSI (c) (B0:90) [23:36:57:453]: Skipping action: ErrorWrongOSBitness (condition is false)
MSI (c) (B0:90) [23:36:57:453]: Doing action: LaunchConditions
Action 23:36:57: LaunchConditions. Evaluating launch conditions
Action start 23:36:57: LaunchConditions.
Action ended 23:36:57: LaunchConditions. Return value 1.
MSI (c) (B0:90) [23:36:57:455]: Doing action: ValidateProductID
Action 23:36:57: ValidateProductID.
Action start 23:36:57: ValidateProductID.
Action ended 23:36:57: ValidateProductID. Return value 1.
MSI (c) (B0:90) [23:36:57:456]: Doing action: CostInitialize
Action 23:36:57: CostInitialize. Computing space requirements
Action start 23:36:57: CostInitialize.
MSI (c) (B0:90) [23:36:57:456]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (B0:90) [23:36:57:458]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'D:\'.
MSI (c) (B0:90) [23:36:57:459]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 23:36:57: CostInitialize. Return value 1.
MSI (c) (B0:90) [23:36:57:462]: Doing action: FileCost
Action 23:36:57: FileCost. Computing space requirements
Action start 23:36:57: FileCost.
MSI (c) (B0:90) [23:36:57:463]: Note: 1: 2205 2: 3: MsiAssembly
MSI (c) (B0:90) [23:36:57:464]: Note: 1: 2262 2: Extension 3: -2147287038
Action ended 23:36:57: FileCost. Return value 1.
MSI (c) (B0:90) [23:36:57:464]: Doing action: FindFirefox
Action 23:36:57: FindFirefox.
Action start 23:36:57: FindFirefox.
MSI (c) (B0:20) [23:36:57:466]: Invoking remote custom action. DLL: C:\Users\user\AppData\Local\Temp\MSIAA28.tmp, Entrypoint: FindFirefox
MSI (c) (B0!3C) [23:36:57:485]: PROPERTY CHANGE: Adding FIREFOXISINSTALLED property. Its value is '1'.
MSI (c) (B0!3C) [23:36:57:485]: PROPERTY CHANGE: Adding FIREFOXPLUGINSFOLDER property. Its value is 'C:\Program Files\Mozilla Firefox\plugins\'.
MSI (c) (B0!3C) [23:36:57:485]: PROPERTY CHANGE: Adding FIREFOXDEFAULTSFOLDER property. Its value is 'C:\Program Files\Mozilla Firefox\defaults\pref\'.
Action ended 23:36:57: FindFirefox. Return value 1.
MSI (c) (B0:90) [23:36:57:486]: Skipping action: Set_PROGRAMMENUNAME (condition is false)
MSI (c) (B0:90) [23:36:57:486]: Doing action: Set_iTunesProgramMenuFolder
Action 23:36:57: Set_iTunesProgramMenuFolder. Setting folder iTunesProgramMenuFolder
Action start 23:36:57: Set_iTunesProgramMenuFolder.
MSI (c) (B0:90) [23:36:57:487]: PROPERTY CHANGE: Adding iTunesProgramMenuFolder property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes\'.
Action ended 23:36:57: Set_iTunesProgramMenuFolder. Return value 1.
MSI (c) (B0:90) [23:36:57:487]: Skipping action: Set_INSTALLDIR (condition is false)
MSI (c) (B0:90) [23:36:57:487]: Doing action: Set_IPODINSTALLDIR
Action 23:36:57: Set_IPODINSTALLDIR. Setting folder IPODINSTALLDIR
Action start 23:36:57: Set_IPODINSTALLDIR.
MSI (c) (B0:90) [23:36:57:488]: PROPERTY CHANGE: Adding IPODINSTALLDIR property. Its value is 'C:\Program Files\iPod\'.
Action ended 23:36:57: Set_IPODINSTALLDIR. Return value 1.
MSI (c) (B0:90) [23:36:57:488]: Doing action: Set_DESKTOP_SHORTCUTS
Action 23:36:57: Set_DESKTOP_SHORTCUTS.
Action start 23:36:57: Set_DESKTOP_SHORTCUTS.
MSI (c) (B0:90) [23:36:57:489]: PROPERTY CHANGE: Adding DESKTOP_SHORTCUTS property. Its value is '1'.
Action ended 23:36:57: Set_DESKTOP_SHORTCUTS. Return value 1.
MSI (c) (B0:90) [23:36:57:489]: Doing action: Set_MEDIA_DEFAULTS
Action 23:36:57: Set_MEDIA_DEFAULTS.
Action start 23:36:57: Set_MEDIA_DEFAULTS.
MSI (c) (B0:90) [23:36:57:489]: PROPERTY CHANGE: Adding MEDIA_DEFAULTS property. Its value is '0'.
Action ended 23:36:57: Set_MEDIA_DEFAULTS. Return value 1.
MSI (c) (B0:90) [23:36:57:489]: Doing action: Set_ITUNES_LANGID
Action 23:36:57: Set_ITUNES_LANGID.
Action start 23:36:57: Set_ITUNES_LANGID.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding ITUNES_LANGID property. Its value is '1033'.
Action ended 23:36:57: Set_ITUNES_LANGID. Return value 1.
MSI (c) (B0:90) [23:36:57:490]: Doing action: CostFinalize
Action 23:36:57: CostFinalize. Computing space requirements
Action start 23:36:57: CostFinalize.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (B0:90) [23:36:57:490]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (B0:90) [23:36:57:492]: Note: 1: 2205 2: 3: Patch
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'D:\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding INSTALLDIR.188F1432_103A_4FFB_80F1_36B633C5C9E1 property. Its value is 'C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding GEARDIFX32_FOLDER.188F1432_103A_4FFB_80F1_36B633C5C9E1 property. Its value is 'C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1\x86\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding GEARASPI32_FOLDER.188F1432_103A_4FFB_80F1_36B633C5C9E1 property. Its value is 'C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1\x86\x86\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding Redist.7EBEDD68_AA66_11D2_B980_006097C4DE24 property. Its value is 'C:\Windows\system32\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding MS.7EBEDD68_AA66_11D2_B980_006097C4DE24 property. Its value is 'C:\Windows\system32\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding System.7EBEDD68_AA66_11D2_B980_006097C4DE24 property. Its value is 'C:\Windows\system32\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding ANSI.7EBEDD68_AA66_11D2_B980_006097C4DE24 property. Its value is 'C:\Windows\system32\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding MicrosoftAppDataFolder property. Its value is 'C:\Users\user\AppData\Roaming\Microsoft\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding InternetExplorerAppDataFolder property. Its value is 'C:\Users\user\AppData\Roaming\Microsoft\Internet Explorer\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding QuickLaunchFolder property. Its value is 'C:\Users\user\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding AppleCommonAppDataFolder property. Its value is 'C:\ProgramData\Apple Computer\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding CachedInstallationsFolder property. Its value is 'C:\ProgramData\Apple Computer\Installer Cache\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding INSTALLERCACHE property. Its value is 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 11.1.0.126\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesCommonAppDataFolder property. Its value is 'C:\ProgramData\Apple Computer\iTunes\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding SC_InfoFolder property. Its value is 'C:\ProgramData\Apple Computer\iTunes\SC Info\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding AppleFolder property. Its value is 'C:\Program Files\Common Files\Apple\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding FairPlayFolder property. Its value is 'C:\Program Files\Common Files\Apple\CoreFP\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding FirefoxFolder property. Its value is 'C:\Program Files\Mozilla Firefox\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding FirefoxDefaultsFolder property. Its value is 'C:\Program Files\Mozilla Firefox\defaults\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding FirefoxPrefsFolder property. Its value is 'C:\Program Files\Mozilla Firefox\defaults\pref\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesInstallFolder property. Its value is 'C:\Program Files\iTunes\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_zh_TW.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\zh_TW.lproj\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_zh_CN.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\zh_CN.lproj\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_vi.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\vi.lproj\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_uk.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\uk.lproj\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_tr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\tr.lproj\'.
MSI (c) (B0:90) [23:36:57:496]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_th.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\th.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_sv.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\sv.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_sk.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\sk.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ru.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ru.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ro.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ro.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_pt_PT.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\pt_PT.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_pt.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\pt.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_pl.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\pl.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_nl.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\nl.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_nb.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\nb.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ms.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ms.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ko.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ko.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ja.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ja.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_it.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\it.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_id.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\id.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_hu.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\hu.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_hr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\hr.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_fr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\fr.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_fi.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\fi.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_es.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\es.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_en_GB.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\en_GB.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_en.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\en.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_el.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\el.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_de.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\de.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_da.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\da.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_cs.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\cs.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesMiniPlayer.Resources_ca.lproj property. Its value is 'C:\Program Files\iTunes\iTunesMiniPlayer.Resources\ca.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_zh_TW.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\zh_TW.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_zh_CN.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\zh_CN.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_vi.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\vi.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_uk.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\uk.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_tr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\tr.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_th.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\th.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_sv.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\sv.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_sk.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\sk.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ru.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ru.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ro.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ro.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_pt_PT.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\pt_PT.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_pt.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\pt.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_pl.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\pl.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_nl.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\nl.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_nb.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\nb.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ms.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ms.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ko.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ko.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ja.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ja.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_it.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\it.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_id.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\id.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_hu.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\hu.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_hr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\hr.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_fr.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\fr.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_fi.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\fi.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_es.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\es.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_en_GB.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\en_GB.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_en.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\en.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_el.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\el.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_de.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\de.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_da.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\da.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_cs.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\cs.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunesHelper.Resources_ca.lproj property. Its value is 'C:\Program Files\iTunes\iTunesHelper.Resources\ca.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_zh_TW.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\zh_TW.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_zh_TW.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\zh_TW.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_zh_CN.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\zh_CN.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_zh_CN.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\zh_CN.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_vi.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\vi.lproj\'.
MSI (c) (B0:90) [23:36:57:497]: PROPERTY CHANGE: Adding iTunes.Resources_vi.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\vi.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_uk.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\uk.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_uk.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\uk.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_tr.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\tr.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_tr.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\tr.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_th.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\th.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_th.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\th.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_sv.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\sv.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_sv.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\sv.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_sk.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\sk.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_sk.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\sk.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ru.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ru.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ru.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ru.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ro.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ro.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ro.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ro.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pt_PT.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pt_PT.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pt_PT.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pt_PT.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pt.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pt.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pt.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pt.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pl.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pl.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_pl.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\pl.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_nl.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\nl.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_nl.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\nl.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_nb.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\nb.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_nb.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\nb.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ms.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ms.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ms.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ms.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ko.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ko.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ko.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ko.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ja.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ja.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_ja.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\ja.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_it.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\it.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_it.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\it.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_id.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\id.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_id.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\id.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_hu.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\hu.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_hu.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\hu.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_hr.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\hr.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_hr.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\hr.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_fr.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\fr.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_fr.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\fr.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_fi.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\fi.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_fi.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\fi.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_es.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\es.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_es.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\es.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_en_GB.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\en_GB.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_en_GB.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\en_GB.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_en.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\en.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_en.lproj_PrintingTemplates property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\en.lproj\PrintingTemplates\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: Adding iTunes.Resources_el.lproj property. Its value is 'C:\Program Files\iTunes\iTunes.Resources\el.lproj\'.
MSI (c) (B0:90) [23:36:57:498]: PROPERTY CHANGE: AdIt is a big company. I'm not entirely surprised if it takes time for information about a new and evolving situation to be understood and updated advice to be delievered to front-line support.
For anyone who has had trouble installing iTunes 11.1.4.62 and wants to get iTunes functional again, read on...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. Some users may need to follow all the steps in the appropriate support document which includes some additional manual file and folder deletions not mentioned above.
tt2 -
Can't install itunes due to a problem with windows installer package
hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLCI pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc -
Is there a fix for the incompatibility between itunes and Windows Vista?
I'm having a problem with itunes and Windows Vista. When I download itunes it disables my dvd drive. I have found a fix for that by deleting some registry items, but when I do that itunes is disabled. Does anyone know of a solution to this problem?
Hey Don,
What exactly happens after you install iTunes? Do you see an error message?
This article describes device filter issues that can be caused by application conflicts:
http://docs.info.apple.com/article.html?artnum=305422
Jason -
Itunes causes Windows Vista Explorer shortcut buttons to misbehave
Hi,
I've been observing some strange phenomena on my Windows Vista which my wife recently correlated to running ITunes. I'm pretty sure she is right about ITunes being the cause.
When ITunes has been running for a while, the shortcut buttons at the bottom of the screen (one for each running application) end up being drawn shifted, such that the rightmost one appears UNDER the circular icon with the Window's logo flag (the "start" button), but the actual button is still in it's correct place. The result is is that when you click on a button, it activates an adjacent application!
Furthermore, when I start ITunes, I get a notification that Quicktime is out of date. The warning reads: "Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version." with "Cancel" and "DoItNow" buttons. When I click the DoItNow button, I then get another message: "Information received from the Quick Time server is invalid. Please try again later."
I am running ITunes 7.5.0.20.
Mark Z.Mark Z.
Lets break this down step by step.
In your first question you say that when itunes is running for a while it shifts the buttons on the task bar. when this happens you have to unlock the task-bar and manually fix the task bar.
Right click the task bar and select unlock task bar
Fix the task bar
And then right click the task bar again and select lock the task bar.
If it helps you might need to close itunes to fix this problem.
(Note itunes 7.5 has a lot of problems in it hopefully the next itunes update will resolve this.)
Your next question states that when you try to up date quick time you get a message saying that the"Information received from the Quick Time server is invalid. Please try again later."
The best way to fix this is to download the installer files off of the apple website and install them.
Here is the link to the quicktime installer.
http://www.apple.com/quicktime/download/
Download and install the installer which is the updated version of quick time
(There is an option to download both itunes and quick time )
(Quick time version 7.3.1) (If you redownload itunes the version is 7.5)
Hope this helps,
DJFX -
Iphone and Windows Vista problem
Okay, so I have windows vista and the iphone seems to be having a hard time with that.
When I plug my Iphone into my computer it recognizes the apple device and asks if I want to import picture. In itunes it shows the button that the Iphone is plugged in and synced, however, when I press that button nothing happens. I can't add any photos to it because everytime I try there is some kind of error. What can I do?Same exact problem!
Upon returning home after picking up the long awaited iPhone 2, I discovered that my iTunes and/or Windows Vista would not detect the iPhone, and I’ve been searching the Internet for a solution since (going on day two now). Apparently, Vista and the latest iTunes have had this problem quite a lot.
It’s really a shame, as I think Apple is missing a singular opportunity to use the iPhone as a transition drug to more Apple products. I for one have been looking for a reason to dump my Dell and pick up a MacBook Pro, and the iPhone seemed to be it.
However, if I get caught in the middle of a ******* match between Apple and Microsoft, well, they both lose.
When you spend this kind of money, it is imperative that the thing works out-of-the-box. I will never purchase a Dell again for just this reason. Now, if I purchase a Lada, well, I'm expecting to put in some hours and blood to get the thing air born, but an Apple product? No way.
Please help me become an Apple customer. -
Continual Error message: iTunes has encountered a problem
New iPad (first generation) owner here. Also have laptop with Windows XP. On it, everytime I open iTunes I get an error messsage reading 'iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error click here.' There's a 'Debug' box and a 'Close' box.
Clicking on the 'click here' link brings up a new error message that reads "Error signature AppName: itunes.exe AppVer:10.4.080 ModName: corefoundation.dll ModVer:1.63014.0 Offest: 0004bd33. A line below that reads 'To view technical information about the error click here. There is a 'Close' button after that.
If you click that 'click here' link you get line after line of computese. After that comes to an end it says 'The following files will be included in this error report: C:/DOCUME~1/Cheryl/LOCALS~1/Temp/7ffe_appcompat.txt and there's a final 'Close' button.
I've tried every button a number of times.
I've clicked 'Debug' - the computer 'thinks' a moment but nothing happens. I've Closed and reopened. Same song, 2nd verse.
I updated iTunes. No change. I uninstalled iTunes and reloaded it. Same thing happens.
I can't access iTunes or any part of it. I even had to google iTunes Help to locate this site.
I can access iTunes on my iPad, but am unable to sync my iPad and Laptop.
Thanks for being here, and for any suggestions you can offer.
Alaska1000Clicking on the 'click here' link brings up a new error message that reads "Error signature AppName: itunes.exe AppVer:10.4.080 ModName: corefoundation.dll ModVer:1.63014.0 Offest: 0004bd33
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click Repair.
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. Although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things):
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up -
DESPERATE! IPOD NOT SHOWING IN ITUNES WITH WINDOWS VISTA.
I recently bought a new Dell Dimension E520 which came with windows vista pre installed. I seem to be one of many people having problems with it!
Newest version of Itunes (7.1) is installed and working fine. When I plug my IPOD nano in however nothing happens. It is visible in the device manager on my PC but doesn't show in itunes.
I've been to the apple store and they said that the new itunes should fix the problem but it hasn't. they've checked my nano and it is fully up to date.
I know it is a driver problem but i have absolutely no idea what i'm looking for when i go to the support section on this website!
the reason I bought a new PC was that my old computer wouldn't download the new itunes and therefore i couldn't access the store or any songs bought from the store on my nano (plus it was 14 years old). it did however actually recognise my IPOD!
It's been nearly 6 months since i've been able to update my ipod with songs and i'm getting desperate!!!! please can anyone help??iTunes does not yet support Windows Vista. There are numerous problems running iTunes on it. The latest release of iTuens 7.1 fixed some of them but not all.
-
ITunes Knocks Out Vista Audio?
My mom just received a new iPod Shuffle, as well as a new computer with Windows Vista Home. Ever since iTunes was installed, the audio on the computer will go out completely after about an hour or so and doesn't come back until we reboot. We've updated audio drivers, contacted Dell customer support and no one knows what the problem is. Could this be caused by iTunes and Vista not being compatible? If so, is there any solution yet?
Thanks for any help.
Dell E521 Windows Vista HomeI have a similar issue with iTunes on my PC. A song will be playing just fine then all of a sudden the audio is severely degraded (lots of static and very choppy). This continues for a bit (~30sec) then the audio cuts out completely. In fact, I get no audio from any application after this happens. I must log out and log back in.
iTunes 7.1
Vista Home Premium
Gigabyte GA-7N400Pro (nforce2 chipset)
Maxtor 250GB HD
Maxtor 200GB USB HD
Micron 2GB DDR
Sony DVD RW (DRU-720A)
Sony CD-RW (CRX225E)
Other OS Vista Home Premium -
I've just purchased a new computer. It came with Vista Home Premiun OS. When I download iTunes on it -- it works fine until the computer is shut down. When the computer is then started again the DVD/CD driver software cannot be found. The drive won't recognize anything. If I uninstall iTunes it works fine, I reload iTunes and it works fine until I shut down again -- then it doesn't find it again.
I am pretty sure I have the most updated version of Vista (although I will check asap) and know that I have most updated iTunes (just downloaded) -- anyone else have this problem and know how to fix it....other going back to XP or uninstalling iTunes?It would be best first to check for a device filter conflict:
iTunes for Windows Vista: Troubleshooting CD issues caused by device filters
... however, if you're still getting no CD/DVD drive with just the iTunes filters in place, you may be one of the unlucky ones who are getting the issue discussed here:
Optical drives not recognized in Windows Vista after installing iTunes 7
Although it wouldn't necessarily be a short-term solution, keep an eye on that document for updated information about the issue.
In the short term, one workaround might be to use a different application to rip the CDs, and then use the "Add to library" function to get the ripped files into your iTunes. The following document might be of some help with that:
iTunes: About the Add to Library, Import, and Convert functions -
Why is previewing songs in the iTunes Store causing a problem for me?
I don't have a problem playing music in my iTunes library or navigating around it, my problem is in the iTunes Store. If I select 'See All >' after searching for something in particlar then select a song and start scrolling down the page it becomes unresponsive. The 'time elapsed' freezes but the music keeps playing and I can move my cursor around the page but the page itself is at best unbelievably slow to respond and at worst completely unusable until the preview ends. The CPU usage rises to around 30% and stays at about that, fluctuating slightly, until the music stops. I've tried uninstalling iTunes and the programs that come with it and reinstalling them all but that was a waste of time.
Hello dazw724,
Thank you for providing the details of when iTunes becomes unresponsive. I found an article with steps you can take to isolate and troubleshoot an issue like this:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.
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