Itunes 7.5 will not install. Apple store tried but could not fix
Itunes was working perfectly until I downloaded version 7.5. It will not complete the install. I get a message to make sure that I have access to \itunes\itune.resources\de.lproj\appletv help.chm
I cannot find this file and a search says the Directory does not exist.
The Apple store worked on this for about two hours with no resoultion other than they thought it might be a Windows Problem. I tried to download 7.5 again and had the same result.
In the meantime I cannot get into itunes because it tries to install 7.5 when started.
Any suggestions?
I have tried everything has well. I uninstalled itunes & quicktime. I was able to reinstall quicktime using a link in one of the other discussions but i cannot get itunes to download. I am so disappointed & disgusted with itunes and apple that I not sure I want to even buy another apple product again. There has to a way to download an older version of itunes to get it running again.
Similar Messages
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I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.
Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
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Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
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Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device) -
My iPhone 4 will not turn on and is just displaying the itunes symbol not the apple symbol. How do I fix it? My phone died and I went to plug it in and it just displayed the itunes logo. It will not turn on at all. I plugged it into my computer in an attempt to connect to itunes with hoped of it turning on, yet nothing popped up as if it wasn't registering. Please help!
http://support.apple.com/kb/HT1808
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iTunes will not install. It says I do not have authorization to make changes on the computer. I am the administrator.
What's the precise text of that error message please? (There's a few different ones I can think of that you might be getting.)
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Hi I bought Final Cut Pro X to my old macbook but the week later I bought a new bacbook pro and wonder how to download the final cut program to my new mac.I find the item in iTunes, but not in apple store.I find Final c in fins, but iTunes can't download
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hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
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apple store,very dangerousThese are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
Hi ,
I would like to ask you about purchase item transfer to ipad from mac book Itunes, But This message will be notified on screen
"This ipad could not be synced because this computer is no longer authorized with that purchased item on this ipad"
I did authorized in the store, but still did not transfer to the mac. Could you please to tell me what should I do it? Please let me know that as soon as possible.
Regards,
Thank youThe iPad is fine. But the computer you're syncing with needs to be authorised with the Apple ID that was used to buy the material on the iPad. You do this by picking the 'Authorize' item from the menu in iTunes and entering the account name and password.
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I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!
Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download -
Can not install Ovi Store Nokia 603
can not install shop. Tried to install four different versions, including misrepresented and that you download the browser when they click the icon.
At the end of the installation says: "Installation not possible"Download this CWRT file to microSD card. Turn phone off insert in phone turn on. Then browse to CWRT file run. Then open up web browser go download ovi store file install. All fixed.
Note:
Make sure to install CWRT file in C:\ when prompt. This will not get lost when phone get reset.
Attachments:
CWRT Core 1.00(11124).sisx 810 KB -
I changed my apple id, but my ipad does not allow me to change it for Icloud, so I can't edit my account so I can access Icloud. I was told at Apple store that I could use both Apple ids, but my old one is no longer recognized on the appleid website, so my password for my old apple id won't work.
Any suggestions?If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
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