ITunes 7.6 "Disc Burner or Software Not Found" - Windows XP

- I have searched far and wide for this answer, but to no avail. Please, if you can, give me some help here, as I spent have the night looking for solutions. -
My wife's iTunes suddenly started giving the error message "disc burner or software not found." There are many multiple posts about this across the net, but no one seems to have an answer. Here are my specs...
Windows XP
HP Laptop, NEC drive
Daemon is NOT installed (never was).
There is no 3rd party burning software (Nero, etc) on the computer (never was).
Windows is fully up to date.
Itunes is fully up to date (installed 7.6 mere hours ago).
The drive is good; CD ripping works.
Under Advanced, iTunes does list the drive, but under the diagonstic, it doesn't come up.
No changes have been made to the system in ages; it just suddenly started giving this error.

Step 3: Clearing upper and lower registry filters
Clear the registry filters for Device Manager error codes 19 , 31 , 32 , or 39 :
Unplug all non-essential external plug and play devices, especially cameras.
Click Start , and enter "regedit " into the Start Search field.
The registry editor window appears.
Select Computer in the main window.
Click File , Export , type a filename that is easy for you to remember, and click Save .
A copy of the registry has saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.
Click the plus sign ( + ) next to the following items in the list:
HKEYLOCALMACHINE
SYSTEM
CurrentControlSet
Control
Class
Select 4D36E965-E325-11CE-BFC1-08002BE10318 . Make sure you have selected this exact key name.
Select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes .
Figure 10: Registry Editor: LowerFilters key
If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key.
Confirm the deletion by clicking Yes .
Delete all other UpperFilter and LowerFilter values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if they exist.
Close the registry editor and restart the computer. The disc drive should now be recognized by Windows. You may need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, and then restart the computer again if the software no longer recognizes the drive (see next step).
PLEASE CHECK THE FOLLOWING LINK FOR MORE INFO:(AT LEAST IT WORKED FOR ME)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00817052&lc=en&cc=us&dlc=en &product=3385415&rule=3099&lang=en#bph07146_filter

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    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
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    Core Media is supported.
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    iPodService 11.1.3.8 (x64) is currently running.
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    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
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    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.52.0.0
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    Gracenote MusicID 1.8.2.89
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    Gracenote Submit 1.9.5.143
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    Video Display Information
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    iTunesHelper 11.0.1.12 is currently running.
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    Track 3, start time 08:07:13
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    Track 5, start time 17:18:13
    Track 6, start time 20:39:28
    Track 7, start time 23:42:71
    Track 8, start time 28:40:61
    Track 9, start time 32:44:72
    Track 10, start time 37:00:26
    Track 11, start time 40:09:35
    Track 12, start time 43:05:43
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    Get drive speed succeeded.
    <Edited by Host>

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    I am at the most current version of itunes, but when i try to burn a cd i get an error stating disc burner or software not found - any help?

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    I am trying to get itunes to burn a disc on a Samsung external drive but I get a message disc burner or software not found. Itunes 11.1.5.5 does recognize a bought disc in the drive.

    Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
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  • Keep getting Disc Burner or software not found when trying to burn a CD

    I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.

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  • When trying to burn a CD I get the message "Disc burner or software not found"

    Itunes is not recognizing my CD burnner. I have no trouble importing music nor do I have any problems burning CDs outside of itunes. I have actually been having this problem for some time now. I kept hoping that it would be fixed in an update but alas the problem has persisted. Strangly I noticed in the diagnostic  it says the the user in not an administrator which is odd since I am logined in as an Admin. Can anyone help? Here is my diagnostic:
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    TOSHIBA Satellite L305D
    iTunes 10.4.0.80
    QuickTime 7.6.9
    FairPlay 1.12.20
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 002CAAD00BAA7700
    Current user is not an administrator.
    The current local date and time is 2011-07-25 23:04:10.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
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    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.4.0.80 (x64) is currently running.
    iTunesHelper 10.4.0.80 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    Failed while scanning for CD / DVD drives, error 2380.
    Error while opening iTunes CD driver.  This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.

    Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
    tt2

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