Itunes 7.6 update not passing windows logo testing for compatibility

I have tried to update itunes 3 times. It downloads fine but when it gets to the installation part, I get a warning from windows saying that this software has not passed the windows logo test for compatibility and that if I proceed with the installaton, The system may get impaired. So I stop installation, but eventually I have to update itunes. My ipod gets updated but itunes is not. Lately I've been having problems with my ipod acting buggy. Is this familiar to anyone? Why is this happening and what do I need to do? Thanks!

With that particular message, it might be worth checking through the techniques from the following Microsoft document:
(MS) You cannot install some updates or programs

Similar Messages

Itunes does not pass windows logo testing to verify CD/DVDrom drives, Why?

Hello All,
When I try to install Itunes 9.2 on my XP 32bit machine, I get the error message "Itunes does not pass windows logo testing to verify CD/DVD rom drives this software will not be installed. Contact your administrator" I am the owner & my account has administrator rights. When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
Thanks
Lacanox

When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

Adobe Acrobat 9 Pro Printer Drivers does not pass windows logo testing.

Issue:
I'am using the Acrobat Wizard tool to customize Adobe Acrobat 9 Pro to run create Adobe installed to run siliently within our network but I recieve the following hardware prompt to complete the install.
During the install of the Adobe Acrobat 9 Pro I recieve a Hardware Installation prompt:
The software you are installing for this hardware:
Printer
Has not passed Windows Logo testing to verfiy its compatibility with Windows XP.
Continue your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing.
Is there any way I can download the drivers before I run the installation or is there a patch for Adobe Acrobat Pro 9.
Thanks
John T

When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

Acrobat Pro 9 has not passed Windows Logo testing??

Bought download of Acrobat Pro 9 today. Installation on Windows XP Pro seemed to proceed well. The a pop-up window said The sortware you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatability with Windows XP. then a link to "why this is important" and further warning "Continuing your installation of this software may impari ro destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing."
Choices are Continue Anyway or STOP Installation
What does this mean? What do I do to get this upgrade installed and functioning correctly?

try downloading and saving a fresh copy of the installer to your hard drive. (run the install from there rather than online.) switch off antispyware and antivirus applications prior to the install.
iTunes 7.0.2.16 Installer
if you get the message again with the fresh installer, perhaps try checking through the following Microsoft Knowledge Base document:
(MS) You cannot install some updates or programs

"Software has not passed Windows logo testing"

My sister just bought a new 30G Ipod. During the installation a window popped up saying
"The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP"
However my dad also has a 30GB Ipod that he's had for a few months now and its working just fine. So I guess my question is
(1)Is there a difference in the systems or something that the new one isn't compatible?
(2)Is there anyway to perhaps have it tested somehow by the computer or some other solution to get past this?
(I myself don't know much about Ipods or Apple products so I apologize if this is a doofy question!)
Compaq 9500 Windows XP

try downloading and saving a fresh copy of the installer to your hard drive. (run the install from there rather than online.) switch off antispyware and antivirus applications prior to the install.
iTunes 7.0.2.16 Installer
if you get the message again with the fresh installer, perhaps try checking through the following Microsoft Knowledge Base document:
(MS) You cannot install some updates or programs

"Not passed Windows logo testing" message

I just download iTunes 8 and partway through the install got a message that said "software has not passed Windows Logo Testing" and that this could compromise my system.
The older version of iTunes worked just fine, is there anywhere I can download the older version?

Just to establish a good base line I am going to have you uninstall and reinstall the printer from our website rather than the CD-ROM that came with the machine.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5061073&
Install that using the USB >> Wireless setup wizard and establish a static IP (video below on that) :
Assigning a Static IP Address to Your Wireless HP Printer - Windows 7 - YouTube
Have a great day!

Software CD has not passed Windows Logo testing???

This is what it showed when I was installing the softwares from the CD which came with my N73 music edition... "...has not passed Windows Logo testing"
I still clicked on "continue anyway" tab and went ahead... But now the data cable doesn't connect to the softwares. For transferring music, I clicked on media player option and it said messaging is using my memory card, so first change settings in messaging. On clicking Nokia PC suite option, it keeps on detecting the device but nothing happens...
My PC has Windows XP only, the CD's cover shows its compatibility with XP... what can be the problem then??

you can generally ignore the error message if you are using trusted software ie from nokia etc as it just means your operating system is unable to verify its authentisity (sp) but for transfering data your better to select data transfer when connecting the usb and then dragging and dropping the files into the handset.
go to my computer then open the icon called removable disk, there will be a folder called music or something similar -this is your phones mass memory, drop the songs into here.
hope this helps

Pop Up: The software you are installing for this hardware has not passed Windows Logo testing - AntiVirus

When deploying Endpoint Protection with SCCM 2012, some workstations are getting a popup saying:
The software you are installing for this hardware has not passed Windows Logo
testing and it references "Antivirus". Upon clicking continue anyway it finished installing.
I'm not able to duplicate it on command and not sure why it's happening. Anyone else see this or have ideas on how to troubleshoot?

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
Jason | http://blog.configmgrftw.com
Sorry it took a while, was waiting for it to happen again. Here is an actual screen shot. I'm leaving it until I hear back from you guys. This client actually shows that the endpoint protection deployment state failed with this message:
Description: 0x8004FF03.
InstallUpgradeOrUpdateInProgress=4.1.509.0

Need software that has passed windows logo testing

can not install the wireless Officejet 6500. The 6500 is installed on the network. Message while do installation is "windows logo testing failed to verify compatibilty with windows XP" installation will not go beyond this point. The odd part of this is that I had it installed at one time and then the installtion failed.
I have tried your XP solutions and here is the message I received "an error ocurred during installation. The driver can not be installed because it is either not digitally signed or not signed in an approtriate manner"
Where do I go from here?

Hi callison11,
On the Software Installation screen with the 'Windows logo testing ' error, click Continue Anyway .
NOTE:You might receive more than one prompt about the software not passing Windows logo testing. Click Continue Anyway each time you receive the prompt.
Windows logo testing is part of Microsoft's WHQL (Windows Hardware Quality Lab) program, which helps customers identify products that are compatible with the Windows operating system. WHQL certification is not related to product functionality. You can still install and use the HP printer and software without the WHQL certification.
2. Follow the on-screen instructions until you get to the Found New Hardware Wizard screen. This screen might include a list of products and prompt you to Please select the best match for your hardware from the list below . Leave the selection at the default, and then click Next .
3. Continue following the on-screen instructions to complete the HP software installation.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

When I re-installed iTunes, it said it did not pass the "Windows Logo" testing for Windows XP. It did not install everything because of this. How do I fix this?

This is why it does not recognize my iPod Classic (it can't sync my iPod because it can't be found). Why does the Windows Logo test fail for Windows XP when trying to re-install iTunes?

On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
I'd first try the fixit from the following Microsoft document.
You cannot install some updates or programs

The software you're installing doesn't pass windows logo testing

I tried uninstalling and reinstalling but keep getting this message. If I install anyway I get "itunes was not properly installed. if you wish to import or bune CDs you need to re-install"

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
Jason | http://blog.configmgrftw.com
Sorry it took a while, was waiting for it to happen again. Here is an actual screen shot. I'm leaving it until I hear back from you guys. This client actually shows that the endpoint protection deployment state failed with this message:
Description: 0x8004FF03.
InstallUpgradeOrUpdateInProgress=4.1.509.0

ITunes will not install completely due to Windows Logo Test!

+"The software you are installing for this hardware:+
iTunes
+has not passed Windows Logo testing to verify its compatibility with Windows XP (Tell me why this testing is important.)+
+This hardware will not be installed. Contact your system administrator."+
It has been doing this for a few weeks now, and it's only when it tries to install the drivers to my CD/DVD drive. There isn't even a bypass for it provided. I have switched it to ignore the logo test and still it brings the message up every time.
Also, because of it, I get the annoying message every time I start iTunes:
+"Warning! iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes."+
I've gone through all the motions of uninstalling it and reinstalling it several times. It hasn't helped at all. Please help! I just want this behind me!
I forgot to mention before that I have been looking EVERYWHERE for a possible answer to this question with no luck, so any help at all would be greatly appreciated.
Message was edited by: Collin Alexander Curtis

I've been having the similar problems too. For some reason, I can uninstall iTunes, but when I try to uninstall Apple Application Support and Apple Mobile Device Support, I get the "Could not open key: UNKNOWN/COMPONENTS/etc./ Verify that you have sufficient access to that key, or contact your support personnel. iTunes was not installed correctly. Please reinstall. Error 7. Windows error 127." error message. I'm on an admin account on Windows 7 and I've tried setting universal permissions through Regedit for the specific keys in question, but nothing works. I'm also missing the dll files required to run iTunes and its associated programs.
Please help, this is getting really frustrating!

How to download iTunes (7.0) w/ Windows logo testing error?

I'm trying to download the newest version of iTunes (7.0) and I keep getting error message that states "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP"... Then it says that continuing installation may impair or destabilize the correct operation of my system... Not sure what to do or if I'll be able to download iTunes

On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
I'd first try the fixit from the following Microsoft document.
You cannot install some updates or programs

Can't install iTunes! Windows logo testing fail

When my iPod touch displayed this error message "apple mobile device USB driver has not passed windows logo testing" an apple genius suggested I follow the kbase ht1925 article which then escalated my issues! I cannot reinstall iTunes and I receive this message now "the software you are installing has not passed windows logo testing"
I have a windows xp, and have not had issues prior to this because I have used many apple products.
Frustrated and music less windows user.

Hmm, as long as you downloaded iTunes from http://www.apple.com/itunes/download/ I'm tempted to ignore the warning and install anyway.
tt2

Windows logo testing

hi all
i've got a new ipod mini but when i try to load the software off the cd i get a wizard warning that the hardware has
'not passed windows logo testing to verify its compatibility with windows xp' blah blah 'not digitally signed in or not signed in the appropriate manner. contact your hardware vendor'. i've got service pack 2, itunes and quicktime seem to have loaded on my computer but when i plug in the mini nothing loads coz the software hasn't loaded! any ideas? thanks

Just a note. Last time I saw this query posted, someone (more knowledgeable than me) said that this warning is often displayed when a software developer (in this case Apple) does not pay Microsoft vast amounts of money to have them test the software on Windows. Hence the warning message.
Ignore it.
And best not to use the installation cd. Get the latest software from these links.
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/

Itunes 7.6 update not passing windows logo testing for compatibility

Similar Messages

Maybe you are looking for