ITunes 7.7.1.11 won't upgrade - no error

When I launch iTunes, or click "Check for updates", I get the normal dialog saying, "A new version of iTunes (8.0.1) is available. Would you like to download it now?" I click the button that says "Download iTunes" and nothing happens. My iTunes software continues to run normally in every other regard. No error message, no progress indicator, no nothing. It's as if I didn't try to update.

OK, I took a deep breath and did the following:
-- using Add/Remove Programs, I removed all Apple products
-- I also removed the new Google toolbar just in case
-- I ran the Disk CleanUp system utility
-- I defragged the C drive
-- I restarted the PC
-- I went to Apple.com
-- I enabled pop-ups
-- I turned off the ZA Security Suite
-- I asked for the download of 7.0
-- It worked and iTunes loaded at the end
-- I restarted the PC w/ the Security back on
-- iTunes still worked after this test
I have to say I am hesitant about hooking up the iPod though. Maybe another day ... I hate messing w/ this stuff

Similar Messages

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    Try disabling the computer's security software during the download and update.

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  • I had my iphone 3GS  and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

    I had my iphone 3GS  and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

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  • After installing iTunes 10.3.1 it won't open, error message - "the file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes"

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    After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?  I have been attempting to move my Library to a newer MacBook Pro.

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  • I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iphone won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do?

    I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iPhone 5 won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do? Using iTunes 12 is not an option. Many features I used for audiobooks have disappeared.

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    iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
    tt2

  • I downloaded the newest version of iTunes and now my iPhone won't work.  What should I do?

    I downloaded the latest version of iTunes and now my iPhone won't work properly.  What should I do to try to fix this?  Should I uninstall the new version and if I do, what version should I install.  I am using Windows 7 and iPhone 4S.

    Welcome to Apple Support Communities
    They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
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  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
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    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Some of my songs in iTunes show up but they won't play. I get the message that my computer isn't authorized to play them when I only have one computer.

    I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found.  I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing.  And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play.  On my computer I get the message that this computer is unauthorized to play them and to authorize it.  I only have one computer, so I have no idea why I'm getting this message.  And does anyone have any suggestions as to how to get all of the iTunes songs to play again?

    Hello Angel82co,
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    Open iTunes.
    Choose Store > Authorize This Computer from the menu bar.
    You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
    From: iTunes Store: Authorize or deauthorize your Mac or PC
              http://support.apple.com/kb/ht1420
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    Recovering a forgotten iTunes Store account name
    http://support.apple.com/kb/ht1920
    Open iTunes
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    Click the Summary tab.
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    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How can I transfer my music, purchased ones from my iPhone, to my iTunes music library? So i can upgrade IOS

    How can I transfer my music, purchased ones from my iPhone, to my iTunes music library? So i can upgrade IOS

    You should be storing everything on your computer.  Just sync it to the iPhone of your choice from your computer.

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