Itunes 7.7 not recognizing iphone

Hi everybody, it seems a common problem today, after upgrading.
I've downloaded the 7.7, and when I tried to install, it was saying, that there was another installing process at the time, which was not true, after clicking few times, it worked. Then, I connect the iphone, and it said something like, that I needed to uninstall the apple mobile device support or service thing. Well, in Control Panel, I uninstalled itunes and apple mobile device, then, re-installed itunes, but now, nothing, after connecting the iphone, no message, no signal or the iphone. The apple mobile device is not showing in the processes, or programs installed in control panel, so, this mobile device is missing from this version of itunes, or my pc is the issue ?
Probably, we're gonna have to wait for a 7.7.1.
Thanks in advance

I uninstalled itunes and apple mobile device, then, re-installed itunes, but now, nothing, after connecting the iphone, no message, no signal or the iphone. The apple mobile device is not showing in the processes, or programs installed in control panel
Francisco, let's try to see if we can get an installer log to Apple for that one to try to determine what's preventing AMDS from installing.
First, uninstall iTunes again. Then download and save a copy of the iTunes installer (iTunesSetup.exe) to your desktop. (Don't run the install just yet.)
Now:
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to the following email address: [email protected]
In the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Similar Messages

Can't synch iPhone - iTunes 7.7 not recognizing iPhone docking

[i will move this question to iPhone section sorry]
After updating to Leopard 10.5.4 and iTunes 7.7 and all other outstanding software updates except QT 7.5, when I dock my iPhone to synch it, iTunes does not start up. If I start iTunes and then dock the iPhone, then it still does not recognize it. At the moment it appears I can't synch my iPhone.
Any suggestions? thanks
Message was edited by: davidburkhardt

once i got QT 7.5 installed then the iphone docked ok. go figure - dont know why that makes a difference for itunes recognizing the iphone dock. dont recall if there was a restart. my bad for not updating this thread after my QT75 download issue was "solved".

ITunes 8.2 not recognizing iPhone 3G

I have an Intel iMac and since the upgrade, iTunes is not recognizing my iPhone anymore. iPhoto does not open on its own anymore either. I have checked preferences etc., but cannot find how to correct this. I have also done a soft and hard reset on the iPhone.
Thanks

I'm having the same problem.
I saw that there was a new version of software available for my iPhone yesterday and decided to download it.
First I had to upgrade iTunes. I followed all the instructions but when the system restart occured, there was a glitch of some sort and it took a while for the installer to figure it out and fix it.
After *successfully validating the install*, it would not recognize my iPhone - which was connected to it moments before the install started. It repeatedly had me disconnect it and then reconnect it trying to see who's phone it was. Finally I rebooted again and it recognized the phone and downloaded and installed the new 3.0 operating system and then it re-sync'd the phone.
Everything was working fine at this point.
I eject the iPhone from the menu and later go to reconnect it to add some playlists I had made.
Again it does not recognize the iPhone - it knows one is there but can't figure out whose it is! Rebooting, disconnecting ect... doesnt help.
There is nothing in the Help Manual to steer me in the right direction.
Anyone have any ideas?

ITunes on XP not recognizing iPhone 3G

I have a friend running Windows XP. When he plugs his iPhone into a USB port, iTunes does not see the phone. He has Googled the problem and gotten many suggestions; some of them work ONE time, but not after that. Any MAC guys have a solution? Thanks.

I'm having the same problem.
I saw that there was a new version of software available for my iPhone yesterday and decided to download it.
First I had to upgrade iTunes. I followed all the instructions but when the system restart occured, there was a glitch of some sort and it took a while for the installer to figure it out and fix it.
After *successfully validating the install*, it would not recognize my iPhone - which was connected to it moments before the install started. It repeatedly had me disconnect it and then reconnect it trying to see who's phone it was. Finally I rebooted again and it recognized the phone and downloaded and installed the new 3.0 operating system and then it re-sync'd the phone.
Everything was working fine at this point.
I eject the iPhone from the menu and later go to reconnect it to add some playlists I had made.
Again it does not recognize the iPhone - it knows one is there but can't figure out whose it is! Rebooting, disconnecting ect... doesnt help.
There is nothing in the Help Manual to steer me in the right direction.
Anyone have any ideas?

Itunes 11.1 not recognizing iphone 5

I have iphone 5 with version 6.0.x installed. After upgrading to iTunes 11.1 my device does not get recognized even I restarted my iphone etc.

Have you tried restarting/resetting the iPhone?
http://support.apple.com/kb/HT1430

ITunes and Computer not Recognizing iPhone

I've had iPhone for a few weeks and no major problems. However, today I attached it to my computer to move some new songs from iTunes to iPhone and iTunes did not recognize my iPhone and my computer gave me the "found new hardware" message. What's up with this?

Hello New York Hal
Check out the following article. Post back if you need more assistance from the community.
http://support.apple.com/kb/TS1495?viewlocale=en_US

IPhone is not appearing in iTunes 12, USB not recognized by Windows 8.1

S.O.S
My iPhone 5s is not appearing in iTunes 12.
Windows 8.1 says "USB Not Recognized".
iPhone not appearing in iTunes 12 on iMac and MacBook Pro as well
iPhone can charge with no problem.
Try different cables and same problem nothing changed.
I had tried;
Reset and Restart iPhone.
Cleaned the charging input.
Tried in 3 different computers.
I can't perform the method like uninstall/reinstall the USB driver on my Windows because in my Windows the USB showed unrecognized instead of "Apple USB/iPhone USB" on Device Manager.
P L E A S E A D V I S E

Hi Since ios 7 almost everything can be dropped over your WiFi When you charge your phone if Automatically backs up to iCloud If you have problems backup to iCloud over your WiFi Then Restore iPhone back to Factory Settings Use same Apple ID Then you will get all your apps & data back. We have 2 iPhones & 3ipads & have not used a pc for over a year with them. Cheers Brian

ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

I have a new Windows laptop with iTune that is not recognizing my iPhone 5?

I have a new Windows laptop with iTune that is not recognizing my iPhone 5? I have the latest version of iTune and when I open iTune it comes up with an error message that " the registry settings used by the itunes driver for importing and burning CDs and DVDs are missing" Thismessage always come up, even after installing the latest version of iTunes.

Same is here
Have a MacBook Pro , upgraded to Lion and now cannot download music from CD to ITunes "... An unknown error occurred (-50)".
Help

ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, NOT ABLE TO SYNC

Hi Everyone, just noticed an anomaly with my devices
ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, AND NOT ABLE TO SYNC. ANY IDEAS WOULD BE HELPFUL, THANKS

Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
Select Let me pick from a list of Device Drivers on my Computer
Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
such as mobile phone or storage device if listed then Click Next the have disk button should appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Double click the "usbaapl" file or "usbaapl64" or if there is no driver folder look in
C:\program Files (X86)\ Common Files\Apple\Mobile Device Support\Drivers. instead
Click open in Have Disk Window Then Click NEXT and then FINISH Windows will install the Drivers
GOT THIS FIX FROM AN EARLIER POST BY J F FOURIE and it worked for me
Hope this helps

My PC not recognizing iPhone

My Pc not recognizing iPhone. I tryed a lot of ways but nothing help.

If its anything like what my pc does from time to time... Is that when I plug in , Itunes "locks" up for a period of time followed by it finally "letting go" and then not seeing my iphone. Granted, I use an Iphone 4 but none the less I'm assuming this is the issue you are having.
What I do (cant take credit for this, learned from another user on these boards) is hold your home button and power button at the same time. Let the iphone turn off and then turn it back on. Plug it back in , and it should be seen. If that does not work (does not always for me) try it when the usb cable plugged in. One or the other usually does the trick for me.
Good luck!

My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to enable us to restore to factory setting

My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to allow me to restore ipod to factory setting.

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Windows PC suddenly not recognizing iPhone. Recognizes another iPhone just fine. USB works until operating system in PC (XP) loads. Any clues out there?

Windows suddenly not recognizing iPhone, yet recognizes another iPhone fine (sees in iTunes, etc.) USB appears to be fine - passes electrical to iPhone until operating system (XP) boots, and then "disconnects". I've gone through all of Apples suggestions for troubleshooting - including msconfig. Same result - quick double "bong" tone and no connectivity to iTunes. Versions are all up-to-date.
Any suggestions out there?

How did you get the VMWare sync to work? I hate Apple at this point.

I recently updated my software on my computer. Now when I plug my devices into iTunes, they are not recognized

I recently updated my softward on my computer. Now when I plug my devices into my computer on iTunes, they are not recognized and I cannot sync them.

Had the same problem. I initially reinstalled iTunes without removing the older files. Finally, I removed itunes, apple application support, apple mobile device support and apple software update. Downloaded a fresh iTunes instal file from the iTunes site. Everything is fine now.

Mercedez Benz COMAND System not recognizing iPhone 5 after iOS 8 update, can we expect the same result with iPhone 6 or 6 plus?

Mercedez Benz COMAND System not recognizing iPhone 5 after iOS 8 update, can we expect the same result with iPhone 6 or 6 plus?
I'm planning to purchase the 6 plus, but I need to know from where.whom will the fix for this problem emerge.

My new iPhone 6 paired perfectly with my Mercedes system. That said, on your iPhone 5, reset your network settings and then try to pair it again.

Itunes 7.7 not recognizing iphone

Similar Messages

Maybe you are looking for