ITunes 7.7-Win Vista-iPhone 3G
When I hooked up my new iPhone for the first time, and during 2 subsequent restores, my PC will get something like 40 songs into the transfer of files to the iPhone and lock up completely. Nothing works at all, I have to undock the phone and use the reset button on the PC to restart. I'll do that and plug the iPhone in, the transfer starts up again, and locks up again at some unpredictable point. This will happen 5 or 6 times until I finally manage to get all the files transferred from iTunes to the iPhone. It seems like this PC is fine in all other ways, including normal every day syncs. The problem happens when I have a huge amount of data to bring over, such as in a restore. There are no significant events in the system logs. I've tried disabling the antivirus software before starting the transfer, and that doesn't help. Any suggestions as to what I could try to stop this? I hope to be done with restores, but you never know, and I dread the thought of it now.
This issue isn't limited to Vista. I run XP SP2 on my home machine. I am an admin and my wife is in the Power User group. We have individual library lists which point to a common iTunes Music folder. She can't edit. I suspected an issue with ACL's. Apparently iTunes 7.5 is setting permissions for the creator/owner without regard to the inheritance of permissions from the parent folder. Ordinary users (and Power Users) get only read/execute permissions, unless they were also the creator of the directory. I used a Microsoft ACL tool (XCACLS) to fix this, but I don't recommend it for any but advanced users. If you are able (as Admin), then just add permissions (full control) for the affected users by using the properties UI available. Apple needs to fix this problem.
Similar Messages
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Never had any probs before , love my Iphone 4 and Itunes, now I can't run Itunes on my win Vista Prem, and in turn can't update my Iphone!!!So dissapointed!!!!!!
I've the same problem, and this pops up when i'm trying to open itunes..... i tried installing and unistalling like 5 times ... i download the version for windows 32bits, i have w7 32bts, and just keep poping up that sh****
sorry, but what can i do to upgrade my iphone???!!!!!! -
Why can't I install itunes 7 on Win Vista?
I have been having problems for a few weeks w/itunes not syncing w/my iphones. I uninstalled itunes on and all it's components on my desktop yet I have tried several times to reinstall itunes 7 and it won't even download ! I get no error messages. just a screen immediately shows up saying "Thank You for downloading itunes" ??? I go to my downloads list and itunes is not even on there.!! Can someone please help?
Why are you trying to install iTunes 7?
What happens when you go to this page and click 'Download Now'?
Download iTunes 11 -
Cant enable voice over [itunes 9.0 win vista]
i cant enable voice over on my shuffle.it says itunes was unable to install voice over kit. an unknown error occurred [32]. what should i do?
I just encountered the same problem with a Shuffle 4th gen on Win7 64bit. Apple tech support was clueless. I figured out how to deal with it. Here's how to get it installed.
1) Open iTunes and allow it to download the Voice kit; leave iTunes running.
2) Browse to C:\users\YourUserName\AppData\Local\Temp (remember iTunes must still be running and you must have just downloaded the voice kit).
3) Copy the file IpodVoiceOverSetup.exe to some other directory on your computer.
4) Close iTunes
5) Go to the directory where you copied the file; click it. If it asks to Repair or Uninstall, tell it to Uninstall. Then click the file again and install it.
6) Open iTunes; the feature should now be enabled.
If for some reason it doesn't work, then close iTunes, go back to the file, right click on it and "Run as Administrator." -
I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
TS1538 iTunes 10.6.1.7 and Win/Vista Not Recognizing iPhone 4S!!!
I bought my first iPhone which is a 4s two weeks ago, and the latest iTunes did not recognize it, while Win/Vista recognized it on the drop down list and as a camera. The same iTunes was able to detect iPhone 4 which I bought for my family member. I then connected iPhone 4s to iTunes under WinXP, and it worked fine, so I was totally confused. I submitted the question to Apple iTunes Feedback, and did not receive any reply.
I have used iTunes many years with iPod and iTouch, and was happy with it, but this incident changes my perception of Apple completely!
Eventaully, I did more research on the web, and learnt during the iTunes installation, iTunes did not update the device or USB driver for iPhone 4s!!! It was solved, under Win/Vista, by updating the device driver by pointing to the iTunes directory. My conclusion is this has to be a bug of the iTunes installation process.
Very disappointed with Apple's lack of response. I actually planned to switch to use Mac, but this experience or rather Apple's effort to rectify the problem has changed my attitude towards Apple completely. It is a shame! Or is this their tactic to encourage Win users to migrate to Apple Mac???I too have only recently encountered this problem. I have been able to burn disks before but it keeps making all these weird sounds. It might be a hardware problem but the fact that everything else that uses a disk works I doubt it.
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Win Vista -, iTunes won't display my iPhone
I've turned off firewall, WinPatrol and my antivirus - I can see the iPhone in My Computer... but the sync and backup buttons are greyed out in iTunes. I can see it with no problem in the other computers. I've uninstalled and reinstalled iTunes - PS iTunes will not seee my iPhone 4S or 5S - I'm puzzled
Solved -
By going to R/Click MyComputer > Manage > Devices > System Devices and 'check for hardware etc.. (If iPhone is pluggged in it should appear here... PS it won't show if it isn't plugged in)
All okay now -
I ca not install Itunes 10.5 on vista or windows 7 my iPhone 4 is much slower and freezes and also certain apps and also certain features will not work on the phone now that I cannot update it to ios5. When I go to the store they turn me away with my laptops and tell me to buy there computer that's the only answer. I know there has to be away around it? I am also up for a new upgrade on my second phone line and was going to get a 4s but now I am thinking it may be the wrong choice I am very unhappy with Apple right now...
WOW! That font is difficult to read. But, see if this support document helps you http://support.apple.com/kb/TS3989. Photos stream is based on date and photos more than 30 days old are removed. Photostream is designed as a temporary storage to allow you to download the photos to the computer.
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I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
I Can no longer synch my iPhone and iPad to Outlook using iTunes on a Win 7 Pc. I updated to iTunes 11.1.4.62 a few days ago. Don't know if that caused my problem. I've reset the Synch History, deleted any Notes in Outlook that don't have a subject. Grateful for any help.
You might have better luck in the iTunes for Windows community. I'll ask the hosts to relocate your post.
iTunes for Windows -
iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?
Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.
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Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone.
Did try to uninstall itunes and to reinstall but no changes still the same issue. Also tried to install older version of Itunes.
Need HELPHi , I am recieving the same issues. I have been experiencing issues for about 2 months now.
Cannot connect to itunes store. Cannot sync my iphone and download the update i have uninstalled and resinstalled. Its definetly not the internet. I even went to the apple store and noone at the genius bar could help me. Such a waste of time -
I keep getting the following message every time i plug in my Iphone3gs to Itunes on my windows vista computer
Itunes was unable to load data class information from sync services. reconnect or try again later.
any suggestions pls
MarioThe article says that I should upgrade to the latest iTunes. I am on the latest iTunes version.
If you could read just a tiny little bit further, under the "Additional Information" section immediately after that, it says:
If you are still experiencing this issue when syncing, or have not installed Xcode 4 and get this alert:
Follow the troubleshooting steps in Mac OS X v10.5, v10.6: Resetting the SyncServices folder.
If the issue is still unresolved, follow steps in Sync Services: Advanced troubleshooting for contact and calendar syncing.
Have you tried those measures? -
ITunes 10 Install on Win Vista x64 Failure
Unable to install iTunes 10 on Windows Vista even after uninstalling iTunes completely.
I opened iTunes and it told me that there was a new version to download and install. So I downloaded the iTunes64Setup.exe file and executed it, making sure to run it as administrator. Long story short, the install failed with the message.
"There is a problem with this Wndows Installer Package. A program required for this install to complete could not be run. Contact your support or package vendor"
Things I have tried, all have failed.
1. Redown loading the file
2. Trying to install the 32 bit version (It says I need the 64bit version for my OS)
3. Completely uninstalling and reinstalling. http://support.apple.com/kb/ht1925
4. Turning off Anti-Virus (AVG) and trying to install
When I look at the installed programs after getting the failure message, I see that it is installing the following applications. So it's bombing out on the next step whatever that is.
Apple Application Support
Apple Mobile Device Support
Bonjour
This is what the iTunes64Setup log has to say...
=== Logging started: 10/20/2011 14:48:22 ===
Command Line:
Using single-platform PRODUCTCODE.
Product to install: {REMOVED JUST IN CASE IT's SENSITIVE INFORMATION}
Information on cabinet file 'C:\Temp\Downloads\iTunes64Setup.exe'
Total length of cabinet file : 71256441
Number of folders in cabinet : 1
Number of files in cabinet : 6
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no
fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = C:\Temp\Downloads\
cabinet set ID = 0
cabinet # in set = 0 (zero based)
fdintCOPY_FILE
file name in cabinet = iTunes64.msi
uncompressed file size = 44986368
fdintCLOSE_FILE_INFO
file name in cabinet = iTunes64.msi
fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2323456
fdintCLOSE_FILE_INFO
file name in cabinet = AppleSoftwareUpdate.msi
fdintCOPY_FILE
file name in cabinet = AppleApplicationSupport.msi
uncompressed file size = 20311040
fdintCLOSE_FILE_INFO
file name in cabinet = AppleApplicationSupport.msi
fdintCOPY_FILE
file name in cabinet = AppleMobileDeviceSupport64.msi
uncompressed file size = 11078656
fdintCLOSE_FILE_INFO
file name in cabinet = AppleMobileDeviceSupport64.msi
fdintCOPY_FILE
file name in cabinet = Bonjour64.msi
uncompressed file size = 2682368
fdintCLOSE_FILE_INFO
file name in cabinet = Bonjour64.msi
fdintCOPY_FILE
file name in cabinet = SetupAdmin.exe
uncompressed file size = 73584
fdintCLOSE_FILE_INFO
file name in cabinet = SetupAdmin.exe
Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\root\AppData\Local\Temp\IXP925.TMP\iTunes64.msi"
Returning: 1603
I have spent many hours scouring the internet looking for solutions to this problem without success. The information I do find seems to be several years old and all seem to be roughly the same, which is to completely uninstall iTunes and reinstall. Right now I have no functioning iTunes all so I no ability to update or sync my iPod. I'm hoping someone out there has the magic answer. Thank You.According to Apple's iTunes 10 download page system requirements are:
Windows Software
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, or 32-bit editions of Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
QuickTime 7.6.6 or later is required
200MB of available disk space
Screen reader support requires Window-Eyes 7.1.1 or later. -
ITunes 10.5 hangs during iPhone 4 sync
Just installed iTunes 10.5 and attempted to sync iPhone 4/4.3.5 several times. The process hangs while "Backing up" with the status bar right under the t in (Step 1 of 5). I've swiped the phone to cancel, which leaves iTunes continuing on as if the phone were still syncing. I used Task Manager to quit iTunes on Win Vista, restarted iTunes and attempted to sync again. Hangs in the same place. So, I restarted the computer, restarted iTunes and it's still hanging during Backing up... I am so frustrated! Help!!!
I've two Windows 7 64 bit desktops.
On the one I've always used which has all my backups, apps, music etc etc I'm having the same problem and I've tried everything including above suggestion, removing and reinstalling, New download, stopping processes using MSCONFIG and Autoruns all to no avail.
On the scond PC it's all working perfectly but I've no backups, apps, data, music or data.
Not happy.
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