ITunes 7 and iPOD Nanos Freezing

We have had an iPOD mini for a couple of years with no problems.
This week we bought 2 nanos as presents for family members.
We had to download iTunes 7 to talk to the new nanos - since then it has been a disaster.
iTunes can take 5 minutes to start and frequestly hangs or freezes. iTunes doesn't see the nanos or mini without reseting the iPODS each time - even then it can take 2 -3 minutes to see the iPOD. We have tried Apples 5 R's (Retry, restart, re-install, restore, reset) - but no luck.
The PC is an HP Media Center PC (Athlon 64 3500) Windows XP Media Center Edition 2005. We have HP Tunes intsalled - I have tried to uninstall but get error message saying we need to update to latest version of iTunes - which we have (7.0.2.16).
Media PC Windows XP Media Edition
Suggestions.
Media PC Windows XP Media Edition
Media PC Windows XP Media Edition
Media PC Windows XP Media Edition
Media PC Windows XP Media Edition

It sounds like you have to do a reinstall of both iTunes and QuickTime. Others here are better at explaining the process than I am, but I'll give the overview: Uninstall them both and back up your music library, just in case; you shouldn't lose any of it by uninstalling, though. Then, start fresh with the QuickTime 7.1.3 standalone installer:
http://www.apple.com/quicktime/download/win.html (select the second option for JUST QuickTime)
...and then proceed with the iTunes 7.0.2.16 installer:
http://www.apple.com/itunes/download/
The general consensus, in my view, is that installing QuickTime and iTunes together from one setup file (which is typically the case for most people) causes issues with some computers. Try QuickTime by itself, then iTunes for some better results.

Similar Messages

ITunes and iPod Classic Freeze: How Can I Avoid It???

Sorry if this should have been a part of the longer iTunes and iPods freeze discussion string.
My 80g Classic is in the mail and due to arrive on Friday. I ordered directly from Apple (for the engraving but obviously not as easy to return).
After reading all the discussion about the iTunes freezing issue I have a few questions of my own:
I have Windows 2000 at work, Windows XP on desktop at home and Windows Vista on my laptop. My entire library (combination of original home desktop, smaller work library and a few songs even purchased on laptop) is on external hard drive that I use with laptop.
Which computer should I connect my new iPod to first? My preference is work since the iPod is being shipped here. It arrives on Friday and I want to start using it on a road trip on Saturday.
I'm a Manage Manually kind of guy especially since I have music on three different authorized computers.
Any tips or suggestions that you think will help me PRIOR to actually trying to connect iPod with iTunes would be greatly appreciated!

NO answer is my answer. I guess I can't avoid it. Thankfully I learned to look at the box that says not compatable with Windows 2000.
I'm going to give it a shot with Windows Vista. I have latest iTunes on laptop and my old 60g Photo connects just fine.
Best of luck to us all!

HT1386 Play count wont update between iTunes and iPod Nano 7th Gen

I have a iPod nano 7th generation and have the latest version of iTunes on my MacBook Pro... when I play music on my iPod and connect it to my computer, the play count doesn't update on my iTunes... The same can be said for when I play music on my iTunes...the play count wont update on my iPod... any ideas how to fix this? AK

If you want to make song files from your iTunes library available on your car audio system, and it connects using a USB port, a new iPod nano is a very expensive way to do it. If that's the only reason for getting the iPod nano, you should return it and get a cheap 8 or 16GB USB flash drive instead, which costs less than $20. Here's one that barely sticks out of the USB port.
http://eshop.macsales.com/item/SanDisk/SDCZ33016G/
You can then leave it connected in the car all the time, except for when you want to update the songs. An iPod is more fragile (especially screen and battery), and you'll have to always remember to remove it, in case the car overheats or freezes. It would also be a target for thieves.
For the audio file format, I can't believe any car audio system would ONLY play Window Media files, and not the most common type of audio files, MP3. Songs purchased from the iTunes Store, and those ripped from music CD (using the default settings), are in AAC format. It's possible the car system does not play AAC. So, I would try songs from your iTunes library that are in MP3 format.
You can use iTunes to convert songs from AAC (or any iTunes supported format) to MP3. So, if MP3 works, and you need details on how to convert audio format using iTunes, please post back. You cannot convert to WMA format (which is Windows Media audio) using iTunes.

Play count wont update between itunes and ipod nano 7th gen

I have an iPod nano 7th generation and have the latest version of iTunes on my MacBook Pro... when I play music on my iPod and connect it to my computer, the play count doesn't update on my iTunes... The same can be said for when I play music on my iTunes...the play count wont update on my iPod... any ideas how to fix this? AK

If you want to make song files from your iTunes library available on your car audio system, and it connects using a USB port, a new iPod nano is a very expensive way to do it. If that's the only reason for getting the iPod nano, you should return it and get a cheap 8 or 16GB USB flash drive instead, which costs less than $20. Here's one that barely sticks out of the USB port.
http://eshop.macsales.com/item/SanDisk/SDCZ33016G/
You can then leave it connected in the car all the time, except for when you want to update the songs. An iPod is more fragile (especially screen and battery), and you'll have to always remember to remove it, in case the car overheats or freezes. It would also be a target for thieves.
For the audio file format, I can't believe any car audio system would ONLY play Window Media files, and not the most common type of audio files, MP3. Songs purchased from the iTunes Store, and those ripped from music CD (using the default settings), are in AAC format. It's possible the car system does not play AAC. So, I would try songs from your iTunes library that are in MP3 format.
You can use iTunes to convert songs from AAC (or any iTunes supported format) to MP3. So, if MP3 works, and you need details on how to convert audio format using iTunes, please post back. You cannot convert to WMA format (which is Windows Media audio) using iTunes.

Smart playlist order different in iTunes and iPod nano

I recently switched to the fifth gen (5G) nano from the first gen (1G) nano, and noticed a strange thing.
I have a smart playlist called "20 most recently played podcasts" where all podcasts with play count >= 1, and the list is limited to 20 most recently played.
I sort it most recently-played last (=from old to recent) so that I could replay them in the same order I previously listened to.
I never had any problem with this setup with my old 1G nano, but the new 5G nano lists most recently played first, reversal of how I set it up in iTunes.
I have another smart playlist called "New podcasts" in which all podcasts with play cound = 0 are collected, sorted by release date, and it works fine (i.e. no play order mangling).
Has anybody seen this kind of problem? How do I correct it?
My setup:
WinXP Pro SP2
iTunes ver 9.0.1.8
iPod nano 5G ver 1.0.1
Thanks in advance,

iTunes' system requirement says SP2 or later, so I think I'm OK. Besides I use this PC for work, too, and my company policy doesn't allow me to upgrade to SP3 (most post-SP2 individual security patches are applied).
Anyway, thanks for the pointer. I think I'll try disabling live update for the playlist.

Itunes and Ipod Nanos! HELP PLEASE!

In my family we have 4 ipod nanos. 2 of them are the older versions and are like the skinny ones and the other 2 are the more square looking ones. Well Itunes will no longer open on our computer. If I delete it from the computer and then re download it will I be able to get my songs that are on the ipods right now to the new itunes?
Thanks!

bsktbllshlb wrote:
Well Itunes will no longer open on our computer.
Try some troubleshooting steps first.
http://docs.info.apple.com/article.html?artnum=302856
If I delete it from the computer and then re download it will I be able to get my songs that are on the ipods right now to the new itunes?
Uninstalling and reinstalling a new version of iTunes shouldn't affect the music folder on your computer (and in any event, you do have a back up right?).
However, if you find you need to transfer music from iPod to iTunes, there are various 3rd party programs that will do this.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
If you have music purchased from the iTunes store on your iPod, then you can transfer it from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.

Latest iTunes and iPod nano not working

Hez guys, I'm trying to solve some problem between last iTunes version and my friend's Win Vista. Every time I plugged in my last generation iPod nano some error message appear saying something like Application is not working properly and application has to be shut downed. I tried to reinstall iTunes but it didn't help at all.
Can you please help me?
Thanx

Try uninstalling the drivers,
Plug in your iPod
Right click on My Computer and click on Manage
that will bring you to the Computer Management
On the left hand side click on device manager
on the right side click on the plus sign next to Universal Serial Bus Controllers
it will show a list, in that list locate iPod or USB mass storage device
right click and select uninstall
Unplug your iPod and plug it back in
Windows should automatically start installing them again
if nothing pops up then right click on Universal Serial Bus Controllers
and choose scan for hardware changes
Should work for you

Updating Top 25 between iTunes and iPod Nano

Is there someway you can update your Top 25 Most Played (smartlist), so it includes the playcounts from iTunes and your iPod Nano. If not, how do u just update your Top 25 list on the Nano, to also update on iTunes?

It still doesnt answer my original question.
I want my library on there (manually so it doesn't update it with itunes). But I want the Top 25 Most Played List updated with my iTunes and Nano playcounts (So if I play a song on iTunes, it will also count on the Top 25 Most Played list on the Nano).
If I try to do the Top 25 list automatically, I can't add my library to it, unless I just make all songs and playlists automatically. But again, I dont want my library on there autmoatically, just in case i do change a song.
Can somebody help?

Transferring from pc to itunes and ipod nano 7th gen

when i transfer music files from my pc i get the message to convert from wma or mp3 into aac format which is fair enough but often when they appear in my ipod the albums get split into two or more, sometimes 12 albums and also a lot of the titles of the tracks dont appear so that my ipod show blanks under an album or artists name when there are tracks there. any help out there please.

You have a few things going on that are not clear.
You can import your music into iTunes from the iTunes File menu, Import to Library. You can select a folder or a set of tracks. You do not have to import them individually. You can also just drag a folder of music and "drop" it on iTunes.
You can then, if you want to, copy your music to the iTunes folder. You don't have to, but if you want to go to File/Library/Consolidate Library.
If it says that music cannot be found this means that the music file has been moved since it was last played in or imported into iTunes.
To sync your music to your iPhone you can connect your phone to your computer, click on its name in iTunes, then either check "Manually Manage music and videos" in iTunes and drag your music onto your phone, or, what I think is much easier, UNCHECK this option, then click on the Music tab. Select the music you want on the phone, then click Sync.

Itunes and ipod nano

Help! I have an external port that I have the ipod plugged into. I put a few songs on my sons ipod to test it, and only a couple of them would play.
Today, when i tried to delete the songs from the ipod, the itunes gave me 2 error messages. 1) ipod could not be restored. An unknown error occured (1418) and 2) H:\refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to make sure that the disc is properly installed or that you are connected to the internet (which i am on cable)or your network and try again. if it still can not be located, the information might have been moved to a different location.
I do have it set to manual.
With all this, it will not let me restore, upgrade, or delete the songs off the ipod.
I did uninstall and empty the recycle bin and reinstalled as per thier instructions and rebooted.. many times.
I am not as computer savy as i'd like, but, I know it is on this computer, and that i didnt move anything. What does this mean? anyone? help, please.
hp clone Windows XP

An unknown error occured (1418) and 2) H:\refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to make sure that the disc is properly installed or that you are connected to the internet (which i am on cable)or your network and try again.
hmmmmmm. that second error message suggests that it might be worth checking on the possibility from the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

ITunes and iPod Nano Gen 3 EQ Settings

I was just wondering if I have my own Equalizer setting on iTunes for a song, does my iPod EQ overwrite it?

if I have my own Equalizer setting on iTunes for a song, does my iPod EQ overwrite it?
No, but it won't use the custom EQ setting.

Syncing iPhone and ipod nano toi the same iTunes

I have an iPhone (16GB) and and Ipod nano (4GB) and about 9GB of content in my iTUnes. IS it possible to sync both these to the same iTunes library on the same pc. All the iTunes content is on the iPhone but it is too much for iPod nano. I use the two for different things for eg: the nano has nike Plus on it and I also use it for gym etc
in Effect, can you have 2 different libraries to sync with different ipods on the same PC and iTunes

Yes, you can use multiple devices with one library, I use 2 regular iPods and a shuffle (I have a friend who syncs both an iPhone and a Nano, she syncs each with it's own separate playlist). You can for instance have one sync the entire library and another sync a selected playlist or playlists. iTunes recognises each device that is connected and they can each have their own individual settings: There are several different ways to use multiple devices with one computer, you can read more heres: How to use multiple iPods with one computer

IPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

iPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

I have ran the diagnostics test on iTunes and iPod. The diagnostic says there is an iPod, it is identified with the correct name, but it says there is no sync ability. What can I do? iPod nano 3rd generation. All updates are current.

I have ran the diagnostics test on iTunes and iPod. The diagnostic says there is an iPod, it is identified with the correct name, but it says there is no sync ability. What can I do? iPod nano 3rd generation. All updates are current.
It had not been used for awhile and most of the songs that were on there were gone when I turned it on. I was trying to sync to update the library.

sklshrnk wrote:
It had not been used for awhile
Weeks, months, years? It's possible your battery is dying. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
Syncing Music to iPod

Accessibility of iTunes and iPod for Blind users

In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
In 7.0.X here are a few things that broke.
1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
Shawn,
This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.com

My goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
The Mimico Kid wrote this in the iTunes Windows Forum
Shawn,
I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
All the best!
I wrote back:
Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn

ITunes 7 and iPOD Nanos Freezing

Similar Messages

Maybe you are looking for