Itunes 7 and ipod will not talk.  No WAY TO RESTORE FACTORY SETTINGS!

Hi,
update to itunes 7, plugged in my ipod and got the message "itunes cannon read the contents of the ipod "IPOD" Go to the Summary tab in ipod prefrences and click Restore to restore the ipod to factory settings".
But there is no ipod prefrences tab in itunes becuase itunes can't read the contents of the ipod! A reset through the ipod did no good!
I am now stuck with a ipod that can not talk to itunes! How can I reset my ipod to factory defaults if itunes does not see it? And no, the old updater does not work, it says you must update through itunes 7.
How do I fix this ?

This is all interesting and much of it consistent with problems I'm having across of the iPODs we have within our household since migrating to iTunes Release 7! Both our past generation and current iPOD can no longer be synched with iTunes. I seriously hope Apple addresses this issue soon! I've tried numerous approaches. I can't get my wife and daughter's iPOD minis to synch at all! My generation 3 I am able to force it to update by unstalling and reinstalling the driver in Windows. Then by uninstalling and reinstalling iTunes. It will then load the music from iTunes on to my iPOD. iTunes will indicate the update is complete but the iPOD will not indicate the update is complete. Appreciate any thoughts or ideas that others may discover to resolve. I'm currently convinced this is an issue with iTunes Release 7 though as I'm not able to get any of our iPODs to work which includes my gen 3, our minis or nanos.
  Windows XP  
  Windows XP  

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