Itunes 7 and quicktime wont install

Neither itunes 7 or the latest quicktime will install since I recovered my system and installed all the latest windows updates. I get the ol' "installer incountered errors before itunes could be configured, try again at a later time." popup.
I tried EVERYTHING on the available list of things to try that I found on the message board. please help!

Well, I after reading for about an hour, I ran windows intstall cleanup utility and standalone installed quicktime, and now my itunes works! Thanks for the support!

Similar Messages

Itunes and Quicktime wont install

When I tried to update my iTunes and Quicktime recently, it succesfully downloaded, began installing, and once the progress hit Quicktime, and error showed "an older version of quicktime cannot be removed." Now the issue is, that before this happened, the update had already removed the older version of iTunes. However, it was unable to install the newest version due to this quicktime issue. So here I sit. Help?
-D

once the progress hit Quicktime, and error showed "an older version of quicktime cannot be removed."
Most probably that's an issue with the installation database in the QuickTime.msi file.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

ITunes and Quicktime wont work

did the usual upgrades and know iTunes and Quicktime wont work - They wont even launch. Im running 10.3.9 and cant upgrade to 10.4 do to the fact that my Pro tools system is not compatible w/10.4. the upgrade said it would run on 10.3.9 now im dead in te water. I tried to install the early version of both but it wont let me "because it knows I have a newer version on there" QT 7.0.3 and the iTunes upgrade- If uninstalling QT & iTunes & then reinstalling earlier version again will work HOW DO I UNINSTALL THEM ? IF IT WONT WHERE DO I GO FROM HERE.
SOMEONE PLEASE HELP - I HAVE TO GET THIS SYSTEM UP AGAIN BY TOMMOROW.

I will tell you how to do it but first promise that you will run Disk Repair (single user mode, install disk, or shift key held down at boot) and then repair permissions before trying to reinstall the packages.
Also, download the combo installer for 10.3.9 and run it again.
If none of the above works then you can go to Library/receipts/and the version of itunes and Quicktime that you want to install.
Drag them to the desktop and try reinstalling the updaters for itunes and Quicktime. It should work.

Itunes and quicktime wont open when click on it

Hi,
I am unable to open Itunes or Quicktime on my netbook. I have tried reinstalling the software but it wont work. Please can someone advise how I can get it working.
Thanks in advance
Chris

In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files. (Those sorts of applications often use the Visual C++ runtimes to keep track of the componentry, so it seems consistent that an update to those could cause the symptoms to flare up on a PC.)
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Itunes and Quicktime wont open!

Hi all,
My itunes randomly stopped working the other day. Everytime i open it a message appears saying that there was a problem and it needs to close! i removed itunes and tried to reinstall it but now it wont reinstall. I figured quicktime might be the problem so i tried to remove it too but it wont remove from my computer and i dont know what to do now :-/ anyone able to help me??

In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files. (Those sorts of applications often use the Visual C++ runtimes to keep track of the componentry, so it seems consistent that an update to those could cause the symptoms to flare up on a PC.)
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit Windows 7, open the "System32" folder.
If you have a 64-bit Windows 7, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

ITunes and Quicktime 7 install errors

Hi folks
Had no probs with these programs at all until the v7 release. Been running Quicktime Pro and iTunes for a wee while on version 6. When I run the iTunes v7.07 installer I get "The installation of Quicktime did not complete successfully. iTunes needs Quicktime." and it quits back to desktop after that (windows xp pro that is).
I've read some other posts about similar problems, so tried uninstalling itunes and quicktime completely, however, iTunes has gone, but Quicktime won't uninstall now. It's gone from Add/Remove programs, it's "Uninstall Quicktime" icon starts up an installshiel wizrd box then just disappears with no effect. I tried reinstalling the new Quicktime-only installer over the top, same problem...errors during install.
So now, I can't install/reinstall an updated Quicktime, can't uninstall the Quicktime Pro I've already got, I have no iTunes on my machine any more and no way of getting it back on, cos the installer won't work without this Quicktime problem being sorted!! ARRRGGHHH!!!
Any ideas folks? I've tried safe mode...Quicktime isn't listed under Add/Remove programs in there either. I'm thinking I'm gonna have to rebuild my laptop again...I spose it could do with a spring clean, though ideally I'd like to not have to!
Cheers muchly in advance
Lee
Dell Inspiron 9100 laptop Windows XP Pro

Hey l33bert,
This article will help troubleshoot this issue: http://docs.info.apple.com/article.html?artnum=93976
Make sure your logged in as an administrator and security software is disabled. Start at "Empty your Temp directory and restart" and continue down th earticle. It does link to the installer cleanup utility, that blackhillsjen mentioned, and shows steps on howto use it.
some people also prefer to install from Quicktime stand-alone installer: http://www.apple.com/quicktime/download/win.html
Jason

Hi i am trying to install itunes and it wont install due to error code 2349 how do i fix this issue

i have tryed on numerous occasions to install itunes and it sometimes installs but then i cant use it due to error code 2349, so i uninstall and try again and wont install it at all due to error code 2349 please help i really eant to use my ipod

Refer to this thread:
https://discussions.apple.com/thread/3174150?start=0&tstart=0

I am trying to reinstall Itune and it wont install because my computer says it has a virus. Anybody had this happen and what did you do?

I am trying to reinstall itunes and it won't install because my computer says it has a virus. Anybody had this problem and what did you do?

See the further information area of Troubleshooting issues with iTunes for Windows updates for direct download links. Try again.
tt2

Both itunes and quicktime wont open!

so its been a few days and my itunes has not opened.
a message keeps popping up that says::
itunes has encountered an needs to close...send//dont send error report.on some topics i read that the problem may be quicktime-related, so i tried opening up my quicktime player. however, that would not open either!
i dont want to uninstall itunes because i dont want to lose my music, and im afraid to uninstall quicktime because i dont know if i have the program to reinstall it later on.
someone help!
thankss,
ashley.

hi ashlay!
here's how to do a careful standalone reinstall of QuickTime:
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Itunes and quicktime not installing

Hi
i just got a ipod nano and iv tried to install itunes but everytime i do it says i cant install it because quciktime is not installed but i have the latest version of it installed can someone from apple or anyone in genral help me here and explain why this is doing this

Ok. I guess no one can help with this.

Itunes wont open without quicktime and quicktime wont work or uninstall

I have windows 7 and itunes and windows 7 have been working great for over 5 months but just recently itunes stopped working. i cannot open itunes and i cannot download the most recent version because i says that it needs quicktime. Quicktime is installed on my computer. in fact i can't get quicktime uninstalled. i can download previous versions of itunes and install them but they wont open. i've tried following posted suggestions of uninstalling with the windows uninstall clean up but when i reinstall it still wont work. i've tried the thing were someone said to delete all my temp files except there is one file that won't delete : FXSAPIDebugLogFile.txt and i can't stop it to delete it cause i don't know what it is. What the hooch happened and how can i get my itunes back???

I FIXED IT. Ok so I don't know if this will work for everyone but this is what i did. First i made sure I uninstalled all apple thingy's in the control panel uninstall then downloaded the lastest version of itunes install before i installed it i did a search for all quicktime thingy's (i know i'm not all technicall about it) on c:drive and went through and deleted them it gave me a small problem by not showing that they were deleting but i transferred them to the trash bin and deleted it all. then i started the itunes install and let it go (of course giving it wishfull hopefull thoughts) it opened and is working great so far. So before your go through the other stuff if the problem with the new itunes is that the quicktime wont install do this first.

ITunes 10.1 wont install because of quicktime

iTunes 10.1 wont install and says that my quicktime is newer than the one included with the new iTunes 10.1. How to get it to install or how do I uninstall quicktime? Nothing seems to be working.

Control Panel\All Control Panel Items\Programs and Features
unistall quicktime
http://www.sc4.edu/surveys/data/faq/2/map.html
http://www.sc4.edu/surveys/data/faq/1/map.html
http://www.kappasigma.neu.edu/engine/functions/7/map.html
http://www.kappasigma.neu.edu/engine/functions/8/map.html
http://escience.washington.edu/licence/faq/1/map.html
http://escience.washington.edu/licence/faq/2/map.html
http://www.sc4.edu/surveys/data/faq/2/index.html
http://www.sc4.edu/surveys/data/faq/1/index.html
http://www.kappasigma.neu.edu/engine/functions/7/index.html
http://www.kappasigma.neu.edu/engine/functions/8/index.html
http://escience.washington.edu/licence/faq/1/index.html
http://escience.washington.edu/licence/faq/2/index.html

Massive problems installing itunes and quicktime

Hi, to anyone who can help me:
I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and
"The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
I have tried rebooting my computer between these attempts
I have tried it with my virus-protection software off as one thread here suggested.
I am logged on as administrator for all these attempts and i'm at my wits end.
I have tried everything!
please help me if you have suggestions.
Thanks
Lisa
Dell Windows XP

They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
interesting.
did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
(checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Install of iTunes and QuickTime and now computer will not reboot

Hi,
I installed iTunes and Quicktime on my windows 2000 machine yesterday. I installed it to an external hard drive and when the install was done it said it needed to restart so I pressed ok. Now the computer will not boot! Any ideas about what I can do to fix the situation?
thanks

hi amacc!
just checking something here before we proceed. by any chance, do you have a copy of Adaptec EZ CD Creator 4.0.2 installed on that PC?
love, b

Itunes 7 and quicktime wont install

Similar Messages

Maybe you are looking for