ITunes 7 erased my iPod and all my playlists

Here is the feedback I sent to Apple :
Dear Sir or Madam,
I would like to complain about serious bugs after upgrading to iTunes 7.0 on a G4 iBook, with OS X 10.4.7 :
1) The first time I connected my iPod (20GB 3rd gen. with firmware up to date), it appeared completely erased, with no music at all on it. I have had to download all my music again.
2) All my playlists are present, but there are all empty. I have lost a lot of work.
Needless to say I am very upset, for these problems are simply NOT ACCEPTABLE from a company that advertise the ease of use of its devices. I guess you have QA policy, but I wonder if this software has realy been tested. I have been owning Apple devices since 1993 (LCIII, G4 Quicksilver, iBook, iPod) and I am more and more disappointed by your company : with your products' prices, I expect much better quality (i.e. don't Dell computers have 3 years warranty?).

I'm having the same issue. Plus, it doesn't seem to be charging as it's happening??? Until I eject the iPod.

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