Itunes 7 error report message

i recently downloaded the new itunes, and it messed up everything. I ran the install program and when i tried to run the program, i get an error report message. It says that the program cannot open. I have tried unistalling, and redownloading, and nothing works. I also tried to revert to 6.01 version, but that didnt work either.Im running a dell, with os windows xp. any help would be much appreciated.

let's get a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing (if you are seeing one)

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ITunes "Send Error Report" Message/Quicktime Problem

This is a problem that has only occured after I updated my iTunes to 7.0.2. Some songs in my library, and all of my videos that I have bought through the Music store cause the "Send Error Report" message to come up and iTunes closes down immediately.
I read another thread that a similar problem was occuring to a customer, and one of the admins requested him to un-install Quicktime and delete 2 files out of the registry. Then re-install quicktime through the "Repair" section of the iTunes installer. I followed these steps and the problem seemed to be fixed, but then they were "re-corrupted" I guess after I restarted my computer.
Do you have any idea what would be wrong? I know it is not spyware/viruses because I have several programs to check/delete them.
Thanks for your help
-jcavanagh.

Bump for the 3rd time.
Quicktime will not even open, on a sidenote. It starts to load, then I hear some sort of beep..then it closes. I have tried re-installing multiple times and the problem continues.

Itunes wont open/ immediate "send error report message"

So I had a problem with me trying to install itunes 7.3 because of a missing itunes.msi. I followed the instructions i found from this forum as follows
"1. Go to http://www.ccleaner.com/ and download and install CCleaner. Run this program and click Run Cleaner. This program will remove most of your temporary files.
2. Go to http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1b d/msicuu2.exe and download and install Windows Install Clean Up utility. Click on iTunes and click Remove. Do the same for Quicktime.
3. Now you need to manually delete all of your iTunes and Quicktime files. This can take a very long time. Just go to C: and start searching through.
4. Go to the Run box and type in "regedit". Go through all of the folders in there and delete all iTunes and Quicktime files.
5. Go to Add/Remove Programs and Remove iTunes and Quicktime.
6. Download iTunes again and install it."
I then tried to open itunes and immediately a message pops up asking if i want to send an error report to microsoft. It seems as though step 4 might have truly made things worse.
Someone please help
Windows XP

After you get the send error report message go to:
Start -> Control Panel (In classic view which can be enabled by clicking view classic.) -> Administrative Tools -> Event Viewer.
Select the Application log and look for the most recent errors (Marked by a red X).
Double click on the error and it will show you a full description. For an error similar to the one you are recieving it should report a 'faulting module' in the error.
Please paste that here. This will help us help you.

Itunes get "Send Error Report" message

Alright so when I try and open itunes I get a send error report message. I've tried updating it and that doesnt work and I've already tried reinstalling it. I thought quicktime was the error so I went to try and remove it from my computer. As it was loading to remove quicktime I got a "fatal error" message and quicktime could not be deleted.
Help please?
Message was edited by: Joshua Malin

Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

When I sync with my iphone i get an error reporting message but the sync still works. After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds until I quit Entourage. How do I turn this message off?.

Question:
When I sync with my iphone I get an error reporting message but the sync still works. After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds as long as Entourage is open. This continues until I quit Entourage. How do I turn this message off? It interferes with any other work I am doing. I appreciate any suggestions.

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

"Send Error Report" Message When Trying to Open iTunes

I've looked for two days to find a solution to this problem and tried everything I've come across. Nothing has worked so far, and every time I try to open iTunes I still get the "send error report". I know that that does nothing. I've un-installed and re-installed both Quicktime and iTunes and it doesn't work. I've tried to see if it will work on another account on the same computer but it doesn't work. What is the next step?
Thanks!

Good-O. Not seeing an error message there rules out another possible set of problems, so we're still making progress.
Okay, we'll try swapping out your existing QuickTime one more time, taking a few extra explicit precautions along the way.
First, download and save a fresh copy of the QuickTimeInstaller.exe to your hard drive. (Don't run the install on line and don't run the install just yet.) Get the installer that doesn't mention iTunes:
http://www.apple.com/quicktime/download/
Now head into your "Add or Remove Programs" control panel and uninstall QuickTime.
Next we'll remove any leftover QuickTime program files and folders.
Restart the PC.
Open Local Disk C: or whichever drive your program files are installed on.
Open the "Program Files" folder.
Right-click the "QuickTime" folder (if it still exists) and select Delete.
Go back into Local Disk C: or whichever drive your Operating System files are installed on.
Open the "Windows" folder.
Open the "system32" folder.
Right-click on the QuickTime file (if it still exists) and select "Delete".
Right-click on the QuickTimeVR file (if it still exists) and select "Delete".
Empty your Recycle Bin and restart the PC again.
After the PC restarts, do not open any applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).
Now start the QuickTime install by doubleclicking on the QuickTimeInstaller.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to the internet and/or your network.
Did that install seem to go through okay? If so, does QuickTime launch normally this time?
Message was edited by: b noir

ITunes & microsoft error report

I have tried opening my iTunes today and it comes up error report, needs to be sent to microsoft for the redoing of. Does anyone know how long it will take for it to work, my brother was on last night and it worked fine for him but now mine won't work. I have the newest update in which i want to put on my iPod but it willnot work unless itunes is working! Help!

hi hope!
Itunes has encountered a problem and needs to
close
the first thing that i check for when people report
getting that message when they try to launch
their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly,
or do you get an error message?
if you get an error message, the first thing we'll
try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b
I have tried that, to restarting the computer, to trying to see if someone else's iTunes work, and it's capute. I just don't know what to do execpt for to try to find which programs have been discontinued on the computer but forgot how to get there.

ITunes and Error Report

Today I updated to iTunes 7.7 (I have Windows XP Home Edition Service Pack 3) and every time I close iTunes, I see this dialog window:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.
[Send Error Report] [Don't Send]
Some additional info from the Error Report software:
AppName: itunes.exe AppVer: 7.7.0.43 ModName: quicktime.qts
ModVer: 7.50.61.0 Offset: 0015e693

Here are two other threads that you may wish to check out. You're not the only one experiencing this problem.
http://discussions.apple.com/thread.jspa?threadID=1621476
http://discussions.apple.com/thread.jspa?threadID=1635246
By the way, do you also find that if you play a video podcast, or some other video within iTunes, that iTunes is then able to exit cleanly?
Hope this helps...

Downloading iTunes Extra "Error -19" Message

Hey Everyone
I've recently run into a strange problem.
While downloading the iTunes Extra for two movies (TED Unrated + Batman Begins), I'm getting the error -19 message.
The extras download fully, I can see in the Status window that iTunes starts processing, then I get "stopped (err = -19)."
There was a problem downloading “Batman Begins - iTunes Extras / Batman Begins / Christopher Nolan”. An error occurred while reading from the device.
Please check that the connection to the network is active and try again.
I'm running iTunes 11, with MacOS 10.6.8.
Any help is greatly appreciated.
All the best!

I went through the forums and I found several other threads with exactly the same problem:
https://discussions.apple.com/message/20998828#20998828
https://discussions.apple.com/message/20622344#20622344
https://discussions.apple.com/message/20842273#20842273
https://discussions.apple.com/message/21000350#21000350
I contacted Apple support and the representative added the album back to my available downloads in iTunes, but the problem still persists. All songs download fine except for the iTunes LP.
I wonder if anyone using the US iTunes store is having this problem... I'm starting to guess this is related to the LP not being available in some of the other stores, which is strange as the album with the LP was available for sale...

ITunes gives error report

Everytime I open iTunes, it always says "Itunes has a problem and need to close" thingy (the error report). that happens EVERY TIME i open iTunes... I reinstalled like 5 times...deleted other programs... and it STILL does not work. I have windows xp.

Try going to in windows, control panel>add and remove and uninstall itunes AND quicktime.
Disable your antivirus and security programs, goto apple.com and download AND SAVE itunes to your PC, like to the desktop or wherever you save downloads.
When its done, goto the location you saved it and double click it to install itunes.
If you still get the error after installing iTUnes, Disable your antivirus/security programs again and go here to install Quicktime WITHOUT iTUnes http://www.apple.com/quicktime/download/win.html

Itunes not opening, "Don't send error report" message

I am getting a new ipod soon, and I downloaded Itunes 6, when I open it and download everything and open Itunes 6, I get the "Itunes has encountered a problem and needs to close. We are sorry for the inconvenience. Bla bla bla. I have uninstalled and reinstalled it countless times, yes Quicktime does download along with Itunes. What's up? I think it also made my Ipod stop working. Any ideas?

It's not even on All Programs. My other post should help a little with that also. I download strait from apple and get, "ItunesSetup.exe"
okay, that makes things a lot more clear. you didn't try to launch your your QuickTime when i asked you to earlier. that's an itunes/QuickTime installer bundle that you tried to launch instead.
so what's causing the messages is that QuickTime didn't install properly as part of the itunes/QT installer bundle. so we'll first try a careful standalone QT 7.1 install to see if we can get that installed properly.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6
if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.
if you do get it to install properly, try another itunes install. (probably best to get a fresh copy of the installer, just in case the one you were using before was damaged in some way.) if QT 7.1 is already installed properly, the itunes installer bundle should just skip that part of the install.
if that install goes through okay, does your itunes launch properly again?

Send Error Report Message Coming Up

I have re-installed iTunes almost 5 times now and nothing has worked. The message keeps popping up and when i press 'Dont Send" it automatically exits out of iTunes. I installed Malwarebytes-Anti Malware to see if that was casuing a problem. I even downloaded an earlier version on iTunes. Nothing is working, PLEASE HELP!
Message was edited by: MaddieHatcher

The message keeps popping up and when i press 'Dont Send" it automatically exits out of iTunes.
Provoke one of those messages again. Click on the link to further information on the error. What ModName and ModVer show up in there, Maddie? (Precise spelling, please.)
If you don't have a ModName or ModVer in there, what does it say the problem type is? (For example, does it say BEX or InPageError?)

Itune store error 9808 message

What does error 9808 means when itune failed to excess the itune store?

Hi...
Error 9808: This alert is often caused by a perceived security issue due to higher than expected security settings.
Check your computer's date, time, and time zone. If they are not correct, correct them.
Configure your Internet Options in Windows as described above.
If the issue persists, or the changes made to Internet Options revert after restarting your PC, then the issue is likely caused by out of date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.
See: Specific Conditions & Alert Messages here > iTunes: Advanced iTunes Store troubleshooting

ITunes syncing error reports not enough free space

Having an issue with syncing the iPad where iTunes reports that there is not enough free space to transfer the selected data. In this case it was an app(The Elements) which is 1.78 GB. The iPad has 3.8 GB free space, yet the app cannot be transfered because there is "Insufficient space". I used to see the same problem with my iPhone when attempting to sync back the photos i just copied off the camera app. There is definately free space, but iTunes seems to see something different than what is reported.
BTW. I could not sync the app to the iPad using iTunes, but there was enough free space to directly download the app on the iPad. Seems like a problem with iTunes to me.
Is iTunes and the iPad reporting an incorrect amount of free space? Can iTunes be forced to transfer apps without checking for the amount of free space? Any other ideas?

It seems like double the size of the app is needed to install it on the device.

Itunes wont open, encountered problem and send error report

Everytime i try to open windows, it says that itunes has encoutered a problem and needs to close. it has the send error report message too. please someone help

Meaghan, I already responded to your topic. Plus, it is simply not good to bury your post in other people's topics, and just for the future, if you have a problem without a good answer, don't post what has already been said in a thread. I know, the discussions take a little getting used to, but it is easy to get the hang of it after a couple of visits. You'll get it sooner or later. I know you will.

Itunes 7 error report message

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