Itunes 7 freezes when trying to update 5G Video Ipod 30G

Ever since I've upgraded to Itunes 7, every time I plug in my 5G 30gig ipod, Itunes will crash, and not update at all. I have tried absolutely everything, and cannot seem to make it work, so my ipod has been essentially not updateable for 2 months. I have about 26Gigs of music and I don't think this should matter.
Toshiba Satellite Pro M70   Windows XP Pro  

First uninstall itunes AND quicktime, disable your antivirus then download/install the latest iTUnes from apple.com
Some Toshiba laptops use to have issues with ipods, so goto toshibas site and make sure your model has ALL the updates that apply from the toshiba site
Thirdly there does seem to be some issue with directX and syncing crashing or being REALLY slow to the ipod, so update your directX from Microsoft.com and when syncing the ipod make sure you have itunes showing anything but the new "iPod summery" page, like hit the "Music" Library or something.
Apple is trying to work and fix the issue, just keep in mind iTunes 7 is a MAJOR update/change from iTunes 6 and has only been out barly over a month so they will iRon this issues out over the holiday season

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    Message was edited by: feroceyeti
    Message was edited by: feroceyeti
    Message was edited by: feroceyeti

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  • TS1368 Cannot connect to iTunes store when trying to update  or download an app, I tried changing the time and updates nothing iseems to be working

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  • ITunes freezes when trying to add songs to 30GB video iPod

    Here's my situation exactly:
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    I'm assuming the usb hardware problem may be a good possibility because I've always had problems with my usb ports. I can't get a printer to work or those Scandisk things. My assumption is perhaps u can take files from things plugged into the usb ports but you can't add files/etc to things plugged into the usb ports. I will still attempt what you told me to do. I just don't want to lose what I currently have on my iPod and be stuck with a blank iPod because I use it quite often. Maybe a new computer should be my next purchase? Thanks so much!
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  • ITunes freezes when trying to close

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  • Itunes freezing when trying to sync

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    Same for a friend of mine who's at his wits end. Here's what he writes:
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  • Itunes closes when trying to transfer purchases from ipod or iphone

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    Your Post is a bit confusing
    Tinfrbs wrote:
    displays that the ipod cannot be written on or to.. when trying to transfer purchases from ipod to computer...
    If you are using iTunes, you cant transfer purchases in the iPod to the Mac, you need 3rd Party Software.
    Have a nice day!

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