ITunes 7 killed all of our iPods

I just upgraded to iTunes 7. After charging each iPod, each one is frozen. The mac desktop doesn't see them, and neither does iTunes. It killed a Shuffle, Nano, and Mini. The reset and restore attempts did not work. Trying other USB ports and other Macs did not help. They don't come on and are not recognized. They are flat out dead. PLEASE HELP.

Hi
i'm SO not great with these kind of things, but have you tried connecting the pods to an external power source. i.e. a charger, or an ipod dock or ipod stereo or similar? the same thing happened to me when i had an ipod mini, and an assistant at the store where i bought the ipod told me to try the above. i plugged mine into the charger, without connecting it to the computer, and left it overnight. at first i really thought it wouldn't work, because the ipod didn't respond, but when i looked next morning it was charging normally.
hope this helps.
Halo

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hI, bella
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Googling this has indicated fixes involving:
1) Deleting the iTunesPrefs.XML file
--> That didn't work.
2) A solution involving executing "netsh winsock reset" at the command prompt and then rebooting.
--> That didn't work either.
In fact, nothing I could find online worked. I am NOT using Norton, McAfee, or any other anti-virus or firewall that would be causing the conflict. Again, I'm using Windows XP SP3, and have a direct internet feed into my computer.
What can be done to fix this? Currently I cannot use iTunes at all on my computer because of the upgrade and the havoc it's caused (the System Restore did NOT restore the previous working version of iTunes; when I execute it, it claims a component is missing and I should download and install the current version...)
Many thanks in advance,
Tom

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Message was edited by: anil6

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ITunes 7 killed all of our iPods

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