ITunes 7 - movie trailer viewing bug?

Hi, just upgraded both iTunes and Quicktime. Everything is working perfectly except for viewing movie trailers.
The Bug:
When I choose "View Trailer" I can hear the audio and a box appears with the iTunes background of what was previously in that position (ala - a cut&paste effect) but no video.
The Temporary Fix:
If I close iTunes (not Quit) and reopen iTunes from the dock - Viola! There's the trailer.
Again, everything else is working great. Any suggestions?
(p.s. - off topic - I can't post to this forum from Firefox - only Safari. Waa!)

Thank you for posting that workaround--I was having the same problem. I hope there is a fix soon.
Power Mac G4 Dual 450 Mac OS X (10.3.9)

Similar Messages

I received a link to a iTune movie trailer in an email. I clicked on watch now and then play. I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. My MacBook has OSX Yosemite.

I received a link to a iTune movie trailer in an email. I clicked on "watch now" and then "play". I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. How do I get QT to work?

When I hit the play icon the little arrow thing goes all the way over to the end of the file and doesn't play at all. What gives?
Is this a minimum information puzzle? It is difficult to diagnose a problem long distance when you provide little or no information regarding what actions you are actually taking to export the data or which version of iPhoto you are using. Based on your latest description of how it doesn't work, my best guess is that you are exporting a single frame from your video clip rather than the "Original" file. This is easily checked by opening the file in QT and simply pressing the left/right arrow keys. If the file only contains a single frame, then your export work flow is at fault. Please select the "File > Original" (or similar) option in the export menu to export the entire file in whatever version of iPhoto you are using..

ITunes movie trailer links not working

For the last couple of weeks half of the movie trailers links don't work. I get the standard store busy message instread of the movie trailer's page when I click on the links.
Up until now I've never had a problem. It's always the same links. For example the link for African Cats (13 May) will not work, yet the Scientist (14 May) is fine.
Any ideas whats going on?

They've never worked for me and I have half a dozen different Macs, but I've never been able to use the Itunes Movie Trailer section, it simply doesn't work. I've tried numerous times over the past years. But no luck.
It's kind of bizarre but you would think, if you buy a brand new Mac and visit an Apple site in the latest version of Safari, it would work (an Apple computer and Apple site and an Apple browser). But sadly it never has. How this is possible, I can't understand.

Is there not an app similar to the iTunes movie trailer app for the mac? i perviously owned a macbook pro and had a built-in app for movie trailers this was one of my favourite parts of the mac system.

i am trning to find the movie trailer app that was built in on my late model macbook pro. if this isnt still an option, i would like to know my other options.

There is a way to see (in small window) short bits and parts of video movies, where they exist, in the iTunes application from the store page in there. My older Mac with earlier version of iTunes lets me browse Music, Movies, TV stores, from the sections on the iTunes application; years ago there was more direct content. They used to have a site page for some of those clips... I haven't looked lately.
A screenshot of a video clip ^ from the iTunes Movie store, via iTunes in my Mac.
If you browse the items for sale/rent, a few have a tiny triangle on them and this opens the little window where a preview runs. A few actual movies will have an option to see a preview or trailer-like video in a similar small window that opens up over the store screen.
The older iTunes application in earlier Mac systems had various other features. In order to view movie trailer kinds of content streamed from the internet, you may have to look into a third party application or a web page.
There may be a list of applications included with certain models of Mac portables
and if you can find that name, that may be a talking point. The Store has lists of
what software may be included in the most recent Macs in each products info.
{There was no mention prior to your reply...
that you did not want to make movies, btw.}
Good luck & happy computing!
edited.

ITunes movie trailer preview stops half way

Hi,
Anybody knows why the movie trailers in the movie categories of iTunes would stop half way as they play and never finish?
*This is occuring since iTunes 8*
I removed and installed quicktime and iTunes using this procedure: http://support.apple.com/kb/HT1224
tks.

I'm having the same issues, again. I thought I had solved my problem here.. http://discussions.apple.com/thread.jspa?threadID=1640216&tstart=0 but it's now resurfaced. I hope someone out there has some insight.
iTunes is updated and will play music / videos just fine, but not video previews.
Thanks in advance for any help.

Cannot install "iTunes Movie Trailers App" on new iPad

Hello all,
I just got the new iPad (3rd Gen.).
I am trying to install the iTunes Movie Trailer App (http://itunes.apple.com/us/app/itunes-movie-trailers/id471966214?mt=8)
For some reason, after clicking the install icon, I get an error Pop-up screen that says "Action could not be completed".
I have installed plenty of other Apps with no issues at all.
Is this App only for U.S. users (I am from Canada)?
I suspect it is something like this because my son also cannot install this App on his iPod touch.
Any ideas?
Christian

I am actually seing it in Canada.
Nevertheless, it should be able to say "Not available in your region" before I even get the possibility to download.
Like for example, if I go on the MTV website, I cannot view their videos, they give a proper message.
For sure they would be able to do the same in a more user-friendly message.
Another good example, go see this App for the BBC, first thing they say: Exclusive to the UK.
http://itunes.apple.com/gb/app/bbc-olympics/id538520463?mt=8
Simple, one line says it all.

Missing plugin movie trailer

when I try to watch an itunes movie trailer on my macbook pro I get a "missing plug in"
what to do?

Which os?
Make sure you have the latest versions of Adobe Flash Player and all of your other players.

HT4914 How do I submit my movie trailer for viewing?

How do I go about submitting my movie trailer for Itunes viewing?

Try emailing [email protected] That's the address suggested on Apple's Trailers page.
Regards.

View iTunes movies on Apple TV, no active Internet connection.

How can I view my iTunes movies on my Apple TV with no Internet connection? I have set up a local wireless network using an Airport Express that has my MacBook Air, time capsule and Apple TV all connected. I can view non iTunes movies fine. I have home sharing turned on and signed in to my iTunes account (both when connected to the Internet at my parents house.)
The Apple TV prompts me to authorise my computer which I can't do as I've no Internet connection, the computer is already authorised, from previous time on the net.

Welcome to the Apple Community.
Where are the movies from, are they iTunes movies.

I'm all Mac across the board: iPhone 5, Macbook Pro, Apple TV etc. I can't get the movies I've purchased on my Apple TV to appear in my iTunes library for viewing- Any suggestions? I have iTunes Match turned on and everything.

I'm all Mac across the board: iPhone 5, Macbook Pro, Apple TV etc. I can't get the movies I've purchased on my Apple TV to appear in my iTunes library for viewing… Any suggestions? I have iTunes Match turned on and everything.

Thanks Terence! I can see iTunes library from neither iPhoto or iMovie . I'll check on iTunes forum.

Trying to view an SD version of an iTunes movie on my MacBook Pro and it keeps freezing at 9 minutes into movie. Using iTunes 10. Any suggestions to correct this problem?

Trying to view an SD version of an iTunes movie on my MacBook Pro and it repeatedly freezes 9 minutes into movie. Using iTunes 10. Any suggestions to correct this problem?

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

TS1717 iTunes freezes up only when I try to play a video or movie trailer

my iTunes has been performing perfectly...but all of a sudden today, my iTunes on my Windows 7 PC, completely freezes up ..but only when I try to play a video or movie trailer. Any tips?

I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

TS1424 I purchased a movie on itunes but am unable to play it. I get a window that says unable to view. First time I've tried an iTunes movie purchase. The movie is Pulp Fiction.

Purchased Pulp Fiction as my first ever iTunes movie purchase. Won't let me view movie, says not available... Frustrated. What am I doing wrong?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

Viewing purchased iTune movies problem.

Why is iTunes is now not playing half of my iTune movies.

I'm having the exact same problem. I've restarted, reset, and restored. Restarted the router. Same thing. No content shows up with music, and playing tv shows, or movies just loops me back to the title page. Netflix works. Hulu works. I can download, and play all content on the iPad. And the iPhone. Just not Apple TV.
It worked fine until last night as well... Very disappointed.

Why won't movie trailer files open in Quicktime

Each time I try to open a movie trailer file in my Quick time pro I see a down load window with a small X box at the top left hand of the window.
Why won't these files open. When I go to the same files in Itune Store I have no difficulty downloading and playing

I had a similar problem a few weeks ago, but nobody gave me a reply. I don't know if it helps in your case, but I eventually found out it was my firewall blocking the download.
I could view SD trailers but not the HD ones for some reason.

ITunes 7 - movie trailer viewing bug?

Similar Messages

Maybe you are looking for