Itunes 7 store authorization

Question

so i hear a lot of complaining about itunes 7 here, and ive got another complaint. when you purchase music, you can authorize up to 5 computers to play the files. well, since i 'upgraded' to itunes 7, every time turn on my computer and open itunes, it says im not authorized to listen to my purchases. it forgets its the same computer as before. so to listen to the music i paid for, i have to authorize my computer again, and again the next time until before i know it, my 5 computers will be used up and i still wont be able to listen to my music! does anyone else have this problem and maybe how to fix it?

Answer 1

Hello there, jeffrodgers74.
The following Knowledge Base article goes over a few of the reasons iTunes may continually prompt for authorization:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Although all of the topics are relevant, most people find the following section to be the culprit in most cases:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.