Itunes 7 wheel of death slowdown
i opened up itunes today ( yesterday every thing worked fine )
first my lib was corrupt so i had to import every thing again now it is running slow as dirt when i try switching songs or subjects the app hangs for about
30sec to 90sec every time no matter what i try it keeps hanging on me. any clue why!
this happens on my dual g5 since that is the one i use for music.
Yeah, I'm getting the color wheel of death as well, but only when I open certain songs. The weird thing is that it is usually around the same numbered track on each album. (ie. it doesn't ever happen with tracks 1-3, but almost always does on certain tracks. I can also listen to later tracks as well. It's just these middle tracks on albums that the color wheel seems especially attracted to. Any answers yet?
Similar Messages
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Itunes spinning wheel of death - when playing **CDs ONLY**
often when i have a cd playing and i am skipping thru & unchecking tracks, i get an eternal spinning wheel freeze and i have to force quit. it's not the temporary freeze like others on this forum have mentioned. this is a permanent crash - i have waited an hour before and gone back to itunes and it's still frozen and spinning. this doesnt happen if the cd plays with no mouse interaction. only when skipping and unchecking track boxes. i have noticed that it often happens when i click to a point a few seconds from the very end of a track where that one or the next one is unchecked. this doesnt happen if i click the skip button or use key command, but only if i click a point at the end of the currently playing song's time status bar at the very top, which is the way i need to do it for many reasons.
this has been happening since Tiger and with 10.5.2 & 10.5.3. it happened on the last several versions of itunes and quicktime, going back to itunes 7.5. it never happened with 7.4.2 and it never happened with any itunes version before 7.5. it also happened with 10.4.8 and itunes 7.5 before i upgraded to 10.4.11. sometimes it crashes up to 10x/day. it makes me downright violent as all the store searches of things i'm researching are then cleared since you cant bookmark store pages. it happened on my dual 2.5ghz PPC G5, and my new Mac Pro with a clean install on a new hard drive w/ new itunes library. i've also used 4 cd/dvd drives, both internal and external, by 4 different brands. also, this happens with brand new, store bought cds as well as cdrs. it's happened with 100-200 different ones i'm sure.
this leaves really only cause, and that's apple software - almost definitely itunes or quicktime. i've also noticed that the same spinning wheel behavior can happen when playing a damaged/scratched cd where the drive encounters read errors and cant play. instead of stopping or giving an error mssg, it just freezes and wont let you stop it. brilliant.
there was one tier 2 product specialist i spoke with that told me this was a known by the engineers & they havent fixed it.
if enough people post and respond, hopefully they'll address it. that seems to be the only hope.
anyone else??
Message was edited by: shapeYeah, I'm getting the color wheel of death as well, but only when I open certain songs. The weird thing is that it is usually around the same numbered track on each album. (ie. it doesn't ever happen with tracks 1-3, but almost always does on certain tracks. I can also listen to later tracks as well. It's just these middle tracks on albums that the color wheel seems especially attracted to. Any answers yet?
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On launch of iTunes (latest version) and as my podcasts are loading, I get the pinwheel of death and have to force quit. This has just started to occur. iTunes is the only app that does this. Has anyone had this issue and a solution. Thanks.
g5 iMAC Mac OS X (10.4.9)this is what they sent me...i could not get anything to work/ or should i say, make any difference....but maybe I am just to apple dumb.....anyway FWIW
I understand that you are unable to access your music currently. I am sorry to hear that however I have researched the issue you are encountering and found the following articles which will assist you.
Mac OS X: How to troubleshoot a software issue:
http://docs.info.apple.com/article.html?artnum=25398
Also, please make sure that you have the latest version of Quicktime installed on your machine. You can download the latest version here:
http://www.apple.com/quicktime/mac.html
If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
I hope you find this information useful.
Sincerely,
William
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
Why should we have to pay a fee for a software problem...and free software...that generates them huge$$$$$ don't get it...Jim Cramer says apple stock will top at 120......i just might sell and go with someone that has better service........this is not my first, second or third bad expirence...and I have not had my computer for a year ........ getting tired of this....had a viao for 5 years..no problems...just thought i would make the jump.......great operating system....but surrounded by a cluster.... of trouble---ok ok ok off my soap box...sorry I think we are on our own
I have not downloaded too much to my machine---might invest in an external hard drive and restore it?????
ok good luck -
Spinning wheel of death when try to sync itunes with ipod
I've had no bother from syncing my ipod until today and then for no reason I now keep getting the spinning wheel of death.
When my ipod is connected and on auto sync mode it gets recognised, says it's syncing and then totally freezes. The only way to get out of this is to manually remove the ipod and force quit itunes.
I've tried starting itunes without auto sync on, which works ok until you decide to move any music content across. For some strange reason it was ok about transferring podcasts but just refuses to transfer music content.
I've uninstalled itunes 9 and reinstalled with no effect. I've restored the ipod to factory settings which all it's done is now cleaned the ipod of all content and won't transfer anything. I'm using a mac with OSX Snow Leopard.
Can anyone help?I think your problem is different to the OP's - in your case, did you check the format of the drive before you began using it? It's possible that it's formatted as NTFS or FAT32 out of the box, and you need to reformat to Macintosh Extended.
But this wouldn't apply to the OP's as he already had been using his drive for a while with no problems, although maybe permissions and/or ownership got scrambled. -
ITunes is only showing spinning wheel of death after start
Hi!
I just wanted to start iTunes and suddenly it didn't worked anymore. Immediately after the window appears, the spinning wheel of death does also.
I've tried to reinstall iTunes, deleting all preferences and plists. I also renamed my iTunes folder to check if the library is corrupt, but nothing worked so far.
I also tried to creat a new user, but after setting up itunes, the same error appears.
I'm using OS X 10.5.6 and iTunes 8.0.2 on a MacBook1,1.
What happened? I didn't touch anything, since the last sucessfull start of iTunes.I am having the same issue - spinning wheel of death/freeze after starting iTunes 8.0.2. At the same time MobileMe sync ceased to work - the Sync tab in the MobileMe pane in Preferences seizes up.
Everything was okay until a week ago... -
Itunes and Whirling Wheel of Death
We have itunes on the "teacher's computer" in a lab at my university. For some reason if I click on itunes I get the "whirling wheel of death" and if I let it run long enough I get error code 1712. I've tried every combination I can think of from completely deleting (including the plist) and reinstalling to downloading the newest itunes6 but to no avail.
I would like to use music from iTunes in my class, but can't.
TIA for any help.Steve hello,
welcome to the Apple Discussions..
If the the permissions are not set right or locked files are present... you will get skipping, stopping, and other faults like the 'beachball' spinning forever while the system tries to resolve the issues.
Check that the HD is in order with 'Disk Utility' ...
Run repair HD from original CD installation disk...
insert disk and re-start computer holding down the 'c' key until you see the spinning gear.
At installer level do not continue...
Use top left menu and go 'Disk Utility' select the HD volume with the Operating system on...
select 1st aid... select repair Hard Disk.
if errors are repaired run again until none are reported then verify the HD.
quit and return to the Finder Do not continue with the Installer...
Check the permissions are set correct on the Apple installed software...
Use 'Disk Utility' from Applications > Utilities > select HD... select 1st aid. repair permissions... if repairs are needed run again until none are repaired... do not worry about messages 'we are using special permissions etc... they are OK Quit when finished.
Use BatChmod to set correct permissions on the home ~ Music folder
To set preferences using BatChmod is very easy...
This compact GUI will perform the same tasks as a 'command line in Terminal '
drag the Complete Music folder with libraries and iTunes Music folder inside to the BatChmod Icon and drop....
check path is correct.... tick if not already.... Owner=R W X, Group=R, Others=R,
then tick 'Apply ownership and priviledges'...'Unlock' & click Apply...
provide password... all done very quick...
now check and see how it all works Steve ... let's know of your progress ... good luck ... TP -
Mac Book Pro constantly displays spinning wheel of death HELP!!!
My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[failed] Safe.Connect.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.hp.productresearch.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
AdobeResourceSynchronizer
Dropbox
HP Scheduler
SophosUIServer
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.0.18358 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
NP2020Player: Version: 5.0.4.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.3.0.18358 Support
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.9 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.2 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 3
Oldest backup: 2013-01-14 01:49:07 +0000
Last backup: 2014-04-28 23:07:32 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 87.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% mds
4% WindowServer
1% InterCheck
0% BBLaunchAgent
0% fontd
Top Processes by Memory:
143 MB Google Chrome
139 MB InterCheck
106 MB com.apple.IconServicesAgent
74 MB Dropbox
66 MB mds_stores
Virtual Memory Information:
765 MB Free RAM
1.48 GB Active RAM
1.04 GB Inactive RAM
492 MB Wired RAM
1.05 GB Page-ins
0 B Page-outskmiddlet88,
yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then. -
Macbook Pro 13-inch Late 2011 with constant Spinning Wheel of Death (SWOD)
Hi Guys!
I really have a problem with the Spinning Wheel of Death and slow performance all the time. It suddently started after upgrading to OS X Mavericks.
These are the things i've tried so far:
- Boot up in Safe Mode and Internet Recovery Mode to repair disc permissions and disc = No Errors found at all
- Used SMARTreporter but everything returned as OK
- Installed 16GB of ram installed
- Looked in Activity Monitor, but everything appears to be okay with both RAM, CPU and HD
- Boot with Apple Hardware Test = Everything OK
- Booted up in Internet Recovery and erased the entire HD, clean installed OS X Lion (the OS i bought the Macbook Pro with)
First i thought it was a problem with my HD or my RAM. But everything is returning the OK result. I really hope some of you out there can help me, cause right now its realy hard to use it at the University. It looks like its a software problem, but i can't figure it out.
Made a test in EtreCheck and these are the results from it:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:44:46
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 749,3 GB (712,02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
SMARTReporter
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% activitymonitord
1% Microsoft Word
1% Activity Monitor
Top Processes by Memory:
115 MB WebProcess
82 MB Microsoft Word
66 MB Safari
49 MB WindowServer
49 MB Finder
Virtual Memory Information:
13.50 GB Free RAM
873 MB Active RAM
234 MB Inactive RAM
1.42 GB Wired RAM
336 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Macbook Pro extremely slow since Yosemite update. Spinning wheel of death is constantly up.
Problem description:
Yosemite is extremely slow on MacBook Pro. Spinning wheel of death is constantly up. every click takes at least 5-15 seconds to effect
Please help!
EtreCheck version: 2.0.11 (98)
Report generated November 21, 2014 at 12:31:09 PM WAST
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:31:15
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
surfing (disk1) / [Startup]: 499.06 GB (103.13 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. Apple LED Cinema Display
Apple Inc. Display iSight
Apple Inc. Display Audio
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.netbridge (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.vnic (9.0 24237.1028877) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.nchsoftware.expressinvoice.agent.plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 11.7.700.225 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
BlueHarvest Support
GoPro Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
surfing: Disk size: 499.06 GB Disk used: 395.92 GB
Destinations:
Friday [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2014-11-20 11:35:19 +0000
Last backup: 2014-11-21 05:45:30 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.06 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
3% firefox
1% plugin-container
1% SystemUIServer
0% fontd
Top Processes by Memory: ℹ️
790 MB firefox
704 MB Mail
670 MB com.apple.WebKit.WebContent
344 MB Image Capture Extension
344 MB Finder
Virtual Memory Information: ℹ️
4.70 GB Free RAM
7.56 GB Active RAM
3.34 GB Inactive RAM
1.56 GB Wired RAM
5.67 GB Page-ins
0 B Page-outsHELP!!!! i think i have the same problem... what do i do??
Problem description:
Spinning wheel of death- slow unresponsive computer
EtreCheck version: 2.1.8 (121)
Report generated March 10, 2015 at 3:47:01 AM WAT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 117
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:15:15
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (305.14 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
CME Xkey
Akai Professional AMX
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.rane.driver.sl2.10.6 (1.0.0f3) [Click for support]
[not loaded] com.rane.driver.sl4.10.6 (1.0.1f3 - SDK 10.6) [Click for support]
[loaded] com.serato.usb.kext (2.3.0) [Click for support]
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) [Click for support]
[not loaded] jp.co.pioneer.driver.DJM-900SRTAudio (1.0.1 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rane.sl2.daemon.plist [Click for support]
[running] com.rane.sl4.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DJM-900SRT AutoLauncher Application (/Applications/Pioneer/DJM-900SRT/DJM-900SRT Setup.app/Contents/Resources/DJM-900SRT AutoLauncher.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
SL 2 Audio Control Panel [Click for support]
SL 4 Audio Control Panel [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% coreaudiod
10% Live
6% WindowServer
1% loginwindow
0% fontd
Top Processes by Memory: ℹ️
228 MB Live
94 MB Finder
73 MB Safari
73 MB bird
73 MB ocspd
Virtual Memory Information: ℹ️
121 MB Free RAM
1.79 GB Active RAM
1.62 GB Inactive RAM
713 MB Wired RAM
5.87 GB Page-ins
44 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 03:32:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
Mar 10, 2015, 03:30:24 AM Self test - passed
Mar 10, 2015, 02:20:27 AM /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
Mar 10, 2015, 12:26:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
Mar 10, 2015, 12:24:07 AM /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash -
Spinning wheel of death while using photoshop, chrome and spotify
I have a fairly new MacBook Pro which – on a bad day – keeps showing me 5x a day the spinning wheel of death for about 15 min, then it catches up again. the programms which are mostly unresponsive are photoshop, Chrome, spotify, skype.
I tried lots of possible solutions mentioned in the forum but none of them really helped. Does anybody have an idea what could cause the trouble?
those are the data of my mac according to etrecheck:
Hardware Information:
MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:29:56
Disk Information:
APPLE SSD SD512E disk0 : (500,28 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,42 GB (178,79 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
LaCie P'9223 Mobile Drive 1 TB
LaCie Time Machine (disk1s1) /Volumes/LaCie Time Machine: 500,24 GB (18,85 GB free)
LaCie (disk1s2) /Volumes/LaCie: 499,97 GB (401,83 GB free)
Apple Inc. MacBook Air SuperDrive
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. Display Audio
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Kernel Extensions:
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.sophos.autoupdate.plist 3rd-Party support link
[System] com.sophos.configuration.plist 3rd-Party support link
[System] com.sophos.intercheck.plist 3rd-Party support link
[System] com.sophos.notification.plist 3rd-Party support link
[System] com.sophos.scan.plist 3rd-Party support link
[System] com.sophos.sxld.plist 3rd-Party support link
[System] com.sophos.webd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.sophos.uiserver.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Arq Agent
Spotify
TimehopSync
LittleIpsum
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
AdobeExManCCDetect_x86_64: Version: AdobeExManCCDetect_x86_64 1.0.0.0 - SDK 10.7 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
/Applications/iWork '09
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 465.12 GB Disk used: 298.61 GB
Destinations:
LaCie Time Machine [Local] (Last used)
Total size: 465.88 GB
Total number of backups: 59
Oldest backup: 2013-11-16 06:36:09 +0000
Last backup: 2014-03-16 13:07:42 +0000
Size of backup disk: Too small
Backup size 465.88 GB < (Disk used 298.61 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% WindowServer
5% Spotify
2% Google Chrome
2% EtreCheck
1% coreaudiod
Top Processes by Memory:
754 MB Adobe Photoshop CC
197 MB mds_stores
197 MB Google Chrome
164 MB InterCheck
164 MB com.apple.IconServicesAgent
Virtual Memory Information:
7.81 GB Free RAM
4.57 GB Active RAM
2.33 GB Inactive RAM
1.28 GB Wired RAM
1.38 GB Page-ins
0 B Page-outsHi volpelino,
I am having exactly the same issue (same programs too, but mainly Chrome and Spotify).
Glad to hear your issue was fixed..... I don't use Sophos so I'm guessing I'm going to have to troubleshoot my machine.
I may just try posting what you did to see if I get a response ...
Could you tell me how / where you actually got all of that data on your MBP so I can do the same for mine?
Thanks!
K -
Spinning wheel of death suddenly in safari 7.1.3
Hi my Safari suddenly started spinning wheel of death today. It was fine this morning, but suddenly mid morning started with the spinning wheel of death. The only thing that happened was I had a pop up with some virus protection and a number to call. I couldn't get the pop up to go, so I force quit safari. Not sure if this is anything to do with it. (iTunes also gone buggy)
I restarted safari and mac, but problems still there. I downloaded etrecheck and attached is the report
Problem description:
spinning wheel suddenly in safari
EtreCheck version: 2.1.8 (121)
Report generated 18 March 2015 16:58:57 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:57:3
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / : 999.35 GB (800.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670SC
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
HGST G-Drive Slim 500.11 GB
EFI (disk1s1) <not mounted> : 210 MB
G-DRIVE slim (disk1s2) /Volumes/G-DRIVE slim : 499.76 GB (122.14 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.13) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.13) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.13) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.13) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.shell.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Monitor Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
FontAgent Activator Application (/Library/Application Support/FontAgent Pro/FontAgent Activator.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
AppTrap [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Perian [Click for support]
Quark Update Preferences [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 999.35 GB Disk used: 199.02 GB
Destinations:
G-DRIVE slim [Local]
Total size: 499.76 GB
Total number of backups: 80
Oldest backup: 2014-06-09 07:55:44 +0000
Last backup: 2015-03-18 16:14:37 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 199.02 GB X 3)
Top Processes by CPU: ℹ️
14% mdworker
4% mds
2% WindowServer
0% fontd
0% ocspd
Top Processes by Memory: ℹ️
588 MB Safari
210 MB com.apple.WebKit.WebContent
64 MB com.apple.IconServicesAgent
56 MB ocspd
39 MB Finder
Virtual Memory Information: ℹ️
1.57 GB Free RAM
1.42 GB Active RAM
423 MB Inactive RAM
638 MB Wired RAM
1.06 GB Page-ins
40 MB Page-outs
Diagnostics Information: ℹ️
Mar 18, 2015, 04:00:15 PM Self test - passed
Mar 16, 2015, 09:54:36 AM /Library/Logs/DiagnosticReports/iTunes_2015-03-16-095436_[redacted].hang
Any help would be gratefully received. ThanksWhen you see a beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?
What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?
I get the SWOD using Safari, Mail, Google chrome, Firefox, Mathematica, and other programs. This cannot be a browser plug-in issues as other forums suggest. I suspect a windows process at the root but I don't enough to know how to trace. Does anyone know what's causeing this epidemic?I'm having a similar problem. Someone PLEASE HELP!
I'll start with just an example of what I've been facing. During the composing of this post, when I switched from Firefox to Word, I had to wait 60 seconds before the spinning wheel stopped and I got a cursor. I then copied one set of Etrecheck results, switched back to Firefox, hit Command-v to paste and had to wait 45 seconds or so for the spinning wheel to stop. And the paste operation didn't paste until I hit Command-v again (with no wait this time).
Here's what I've done:
I tried three times to run a scan with avast! and all three times the scan was unable to complete.
I restarted holding down Command-r and it found and fixed many permissions, but found no problems with files.
I ran Etrecheck in a "Safe Boot" and in a normal startup and there were two things that were tagged as "[failed]" in the normal startup:
Launch Agents: [failed]com.logmein.LMILaunchAgentFixer.plist Support
User Launch Agents: [failed][email protected]
I apologize for taking up so much space, but here are the results from both Etrecheck runs:
EtreCheck in Safe Mode
EtreCheck version: 1.9.12 (48)
Report generated July 24, 2014 3:38:40 PM CDT
Hardware Information:
MacBook Pro (17-inch, Early 2008) (Verified)
MacBook Pro - model: MacBookPro4,1
1 2.6 GHz Intel Core 2 Duo CPU: 2 cores
5 GB RAM
Video Information: GeForce 8600M GT - VRAM: 512 MB
Color LCD 1680 x 1050
System Software: Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:35
Disk Information: WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB) disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.6 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions:
[not loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
[not loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[not loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded]com.devguru.driver.CDFree (0.1.8) Support
[not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
[not loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
[not loaded]com.vmware.kext.vmci (3.1.4) Support
[not loaded]com.vmware.kext.vmioplug (3.1.4) Support
[not loaded]com.vmware.kext.vmnet (3.1.4) Support
[not loaded]com.vmware.kext.vmx86 (3.1.4) Support
Startup Items: HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[not loaded]com.adobe.fpsaud.plist Support
[not loaded]com.adobe.SwitchBoard.plist Support
[not loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[not loaded]com.avast.init.plist Support
[not loaded]com.avast.uninstall.plist Support
[not loaded]com.avast.update.plist Support
[not loaded]com.cloudpath.maccmd.plist Support
[not loaded]com.crashplan.engine.plist Support
[not loaded]com.google.keystone.daemon.plist Support
[not loaded]com.logmein.logmeinblanker.plist Support
[not loaded]com.logmein.logmeinserver.plist Support
[not loaded]com.logmein.raupdate.plist Support
[not loaded]com.oracle.java.Helper-Tool.plist Support
[not loaded]com.oracle.java.JavaUpdateHelper.plist Support
[not loaded]com.orbicule.uc.plist Support
[not loaded]com.parallels.desktop.launchdaemon.plist Support
[not loaded]com.vmware.launchd.vmware.plist Support
Launch Agents:
[not loaded]com.adobe.AAM.Updater-1.0.plist Support
[not loaded]com.avast.userinit.plist Support
[not loaded]com.google.keystone.agent.plist Support
[not loaded]com.hp.help.tocgenerator.plist Support
[not loaded]com.logmein.LMILaunchAgentFixer.plist Support
[not loaded]com.logmein.logmeingui.plist Support
[not loaded]com.logmein.logmeinguiagent.plist Support
[not loaded]com.logmein.logmeinguiagentatlogin.plist Support
[not loaded]com.oracle.java.Java-Updater.plist Support
[not loaded]com.orbicule.UCAgent.plist Support
[not loaded]com.parallels.desktop.launch.plist Support
[not loaded]com.parallels.DesktopControlAgent.plist Support
[not loaded]com.parallels.vm.prl_pcproxy.plist Support
User Launch Agents:
[not loaded]com.adobe.ARM.[...].plist Support
[not loaded]com.adobe.ARM.[...].plist Support
[not loaded]com.akamai.single-user-client.plist Support
[not loaded][email protected]
[not loaded]com.avast.home.userinit.plist Support
User Login Items:
CrashPlan menu bar
VMware Fusion Start Menu
Dropbox
TeamViewer
EvernoteHelper
Internet Plug-ins: GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.1.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
AdobePDFViewer: Version: 10.1.10 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.1.2 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions: avast! Online Security: Version: 9.0.2022.120
Audio Plug-ins: iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins: Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User iTunes Plug-ins: TuneUp Visualizer: Version: 2.2.0 Support
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
WebEx64: Version: 1.0 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Citrix online plug-in Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Perian Support
Time Machine: Time Machine not configured!
Top Processes by CPU:
23%firefox
2%WindowServer
1%Microsoft Word
0%Finder
0%Microsoft Excel
Top Processes by Memory:
307 MBfirefox
164 MBMicrosoft Word
108 MBMicrosoft Excel
90 MBWindowServer
72 MBDock
Virtual Memory Information:
1.11 GBFree RAM
1.14 GBActive RAM
392 MBInactive RAM
2.36 GBWired RAM
341 MBPage-ins
0 BPage-outs
EtreCheck in Normal Mode
EtreCheck version: 1.9.12 (48) Report generated July 24, 2014 3:59:15 PM CDT
Hardware Information:
MacBook Pro (17-inch, Early 2008) (Verified)
MacBook Pro - model: MacBookPro4,1
1 2.6 GHz Intel Core 2 Duo CPU: 2 cores 5 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 512 MB
Color LCD 1280 x 800
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:57
Disk Information:
WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.56 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions:
[loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
[loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded]com.devguru.driver.CDFree (0.1.8) Support
[not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
[loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
[loaded]com.vmware.kext.vmci (3.1.4) Support
[loaded]com.vmware.kext.vmioplug (3.1.4) Support
[loaded]com.vmware.kext.vmnet (3.1.4) Support
[loaded]com.vmware.kext.vmx86 (3.1.4) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[loaded]com.adobe.fpsaud.plist Support
[loaded]com.adobe.SwitchBoard.plist Support
[loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[loaded]com.avast.init.plist Support
[loaded]com.avast.uninstall.plist Support
[loaded]com.avast.update.plist Support
[loaded]com.cloudpath.maccmd.plist Support
[running]com.crashplan.engine.plist Support
[loaded]com.google.keystone.daemon.plist Support
[not loaded]com.logmein.logmeinblanker.plist Support
[running]com.logmein.logmeinserver.plist Support
[loaded]com.logmein.raupdate.plist Support
[loaded]com.oracle.java.Helper-Tool.plist Support
[loaded]com.oracle.java.JavaUpdateHelper.plist Support
[running]com.orbicule.uc.plist Support
[running]com.parallels.desktop.launchdaemon.plist Support
[loaded]com.vmware.launchd.vmware.plist Support
Launch Agents:
[not loaded]com.adobe.AAM.Updater-1.0.plist Support
[loaded]com.avast.userinit.plist Support
[loaded]com.google.keystone.agent.plist Support
[loaded]com.hp.help.tocgenerator.plist Support
[failed]com.logmein.LMILaunchAgentFixer.plist Support
[running]com.logmein.logmeingui.plist Support
[running]com.logmein.logmeinguiagent.plist Support
[not loaded]com.logmein.logmeinguiagentatlogin.plist Support
[loaded]com.oracle.java.Java-Updater.plist Support
[running]com.orbicule.UCAgent.plist Support
[loaded]com.parallels.desktop.launch.plist Support
[loaded]com.parallels.DesktopControlAgent.plist Support
[running]com.parallels.vm.prl_pcproxy.plist Support
User Launch Agents:
[loaded]com.adobe.ARM.[...].plist Support
[loaded]com.adobe.ARM.[...].plist Support
[running]com.akamai.single-user-client.plist Support
[failed][email protected]
[loaded]com.avast.home.userinit.plist Support
User Login Items:
CrashPlan menu bar
VMware Fusion Start Menu
Dropbox
TeamViewer
EvernoteHelper
Internet Plug-ins:
GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.1.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
AdobePDFViewer: Version: 10.1.10 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.1.2 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
avast! Online Security: Version: 9.0.2022.120
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.2.0 Support
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
WebEx64: Version: 1.0 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Citrix online plug-in Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Perian Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
6%WindowServer
4%mdworker
2%SystemUIServer
0%LogMeIn
0%configd
Top Processes by Memory:
113 MBCrashPlanService
108 MBcom.avast.daemon
108 MBDropbox
92 MBFinder
67 MBSystemUIServer
Virtual Memory Information:
2.61 GBFree RAM
1.19 GBActive RAM
651 MBInactive RAM
573 MBWired RAM
534 MBPage-ins
0 BPage-outs
There were two listed as [failed]:
Launch Agents:
[failed]com.logmein.LMILaunchAgentFixer.plist Support
User Launch Agents:
[failed][email protected] -
IPhone 4s unresponsive stuck on the spinning wheel of death.
Hi,
My 4s has gotten progressively more unresponsive for the last few days. It worked flawlessly for two weeks or so, but the last two or so days have seen it getting weird.
Symptom 1 appeared 2-3 days or so ago: Facebook started getting freezy. 50% of the time it would take after opening it would take 15-45 sec to become to finish loading and become responsive to touch commands.
Symptom 2 happened 2 days ago: The phone froze for 15 or so seconds, went to black screen, showed the spinning wheel of death, and then rebooted to lock screen very quickly.
Symptom 3 happened 4 hours ago: The phone was searching for the carrier when I took it out of my pocket. Other iphone users in the room had perfect reception. I solved the problem by turning on airplane mode briefly and then turning it off again.
Symptom 4 happened just now: I was playing music, paused with the earbud control, switched to a different set of headphones, pressed play on the lock screen and got no response. Realized the phone was frozen. It stayed that way for 2-3 minutes, went to black screen and the spinning wheel of death, but then the spinning wheel of death froze as well. It has been in this state for the last 20 minutes.
I will be happy to post time-stamped photos of the locked up phone if anyone needs proof.
A hard-reset solved the problem. For now.
Any advice on what this could be? A software setting? An app interaction?
Any advice on if I should return the phone and get a different one?
Thanks!
--JasonHey sorry to hear about your frustration.
A couple of things.
First, Facebook is known for causing issues on iPhone. It takes up a lot of memory and has been known to crash a lot. It has gotten a lot better with time and updates but can still cause problems. I tend to manually quit it from the App-switcher/multitasking tray.
Second, the reception issue you mentioned ("Searching", lack of data connection) sounds like it might be similar to some of the reports on this thread: https://discussions.apple.com/thread/3511559?tstart=30#3511559
Personally, I've been having the same problems on my 4S with reception as well as Siri being unavailable in spite of having 3G and being able to make/receive calls.
Thirdly, now that you mention it, I have noticed lack of responsiveness to touch input at times. Sometimes when my phone is locked, I'll press the home button or the wake button and it will take quite awhile before the phone reponds amd the screen turns on. Sometimes it doesn't at all and I have to press the button multiple times to get a reponse.
So, yes, many of your issues sound familiar. Unfortunately, I think I share some of them with you.
One thing you might want to check is what software version you have. The most recent is 5.0.1 build 9A406. If you have 5.0.1 build 9A405 you're not running the most up-to-date software. In that case, update by backing ul and restoring from iTunes (sofware update on the phone will not show the update; it has to be done via backup+restore in iTunes). To check what version you have, go to Settings>General>About. Scroll down and check what it says under "Version".
I hope that helps somewhat. -
Upgraded to latest version, get spinning wheel of death
So I upgraded to the latest version of iTunes and now when I open it I just get the spinning wheel of death. Need to force close the app. Deleted it from the machine and reinstalled fresh copy, no dice. Searched the Internet, but cannot find an older version of iTunes to reinstall.
What do I do to get it working again?gazo wrote:
Are you guys saying it is better to have a MAC OS Extended formatted drive instead of a MAC OS Extended (Journalled) Drive?
Is your drive formatted for Mac OS Extended Journaled and you're still having a 30 second delay before recording? I've never encountered anyone with that prob on a mac formatted drive. Many will recommend to format an external used for audio with Mac OS Extended, but with either Mac format you shouldn't be having this delay.
Also, make sure to go to System Prefs->Energy Saver, and untick the box that says 'put hard drives to sleep when possible.'
Good Luck! -
Sharing, Permissions, and the Spinning Wheel of Death
Yesterday, I goofed when changing Sharing & Permissions on folders in another Profile's Home folder. My account is an admin account. I clicked "Apply to Enclosed Items..." and while I thought I had selected the correct Profile, I must have in fact selected "Users", so soon I began to get permissions errors in my Profile for iTunes, Mail, etc.
I could still log in to all accounts, but each got permission errors.
I was able to resolve the permissions issue for my Profile, but it persists for other Profiles.
When I open the "Info" editor and unlock the padlock, I get the Spinning Wheel of Death (SWOD) when I click the "+" to pull up the Users list.
It does not matter which Profile I am in.
I am running OS X Mavericks v10.9.1 on a 27" iMac.
How can I deal with this problem so that I will get the Users list instead of the SWOD when i click the "+" so that i can add my admin User account and give it Read & Write control?Spinning Beach Ball
Spinning Beach ball (2)
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