Itunes 7 will not install; it hangs in the middle of "registering"
I cannot install itunes 7. It hangs in the middle of "registering" and will not proceed any further. Can anyone please help me? I am so frustrated! Thank you very much.
I spent 6 hours last weekend with this installation problem and came up with a process that seems to work - I've posted it a number of times and no one has said it failed for them. Lots of people have said it worked.
First go to Control Panel, Add or Remove Programs and uninstall Quicktime and iTunes.
Next go to the Microsoft web site below and download the Windows Installer Cleanup Utility. Install it, run it, then uninstall Quicktime and iTunes with it, if they appear in the list.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Go to apple.com and download the iTunes setup to your hard drive.
It doesn't hurt to disable or pause your virus scanner before installing, just remember to enable it again when you're done.
Try installing iTunes. You might still have problems installing iTunes because of QuickTime registry key access errors. If that happens, go to the link below, scroll about half way down and CAREFULLY follow the steps to change both Owner and Permissions on the keys that fail.
http://discussions.apple.com/thread.jspa?threadID=688433&tstart=0
NEVER DELETE REGISTRY KEYS MANUALLY USING REGEDIT!
If this doesn't work, please re-post your problems. The more information we have to work with, the better we can understand the flawed installation process apple uses for iTunes and Quicktime and we can come up with solutions. It seems that the install problems are really with Quicktime rather than iTunes.
Similar Messages
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Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
ITunes will not install any (downloaded) apps: the install buttons are grey.
I have installed iTunes 12.0.1.26 on my (up-to-date) Windows 7 64 bit machine. I have successfully downloaded several apps from the app store. Now I would really like to install those apps on my iPhone 4s iOS 8.1.2, but iTunes wil not allow me to do so (nor on my iPod). It recognizes my iPhone, it shows me my apps, but the 'install' buttons are grey (i.e. they are not clickable). I have authorized my computer and installed iTunes as an administrator.
I searched this site and found a solution to a similar problem, but unfortunately that solution will not work here. The solution was to double click on one of the apps in 'my apps' and then authorize my computer, but when I double click on an app nothing happens at all. Well, it gets selected (blue), but that is all. So iTunes just isn't working properly, but I don't know how to correct it.
I really hope to get some help with this problem. Thanks in advance!Ah, not sure what I was thinking at time.
You may want to try some of the troubleshooting steps in iTunes repeatedly prompts to authorize computer to play iTunes Store purchases. It may help to deauthorize and then reauthorize the computer. I suspect the double-click the app advice doesn't work with iTunes 12. Nothing interesting happened when I tried. If you have any protected media it might be worth confirming that it will play.
Is this a new library with respect to the device? If so see Recover your iTunes library from your iPod or iOS device.
tt2 -
I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
Please HelpI was able to solve this problem using the utility explained in this post:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
Thanks!
Dell Windows XP -
Itunes will not install "appdata" missing*
Itunes will not install "appdata" it says the folder is missing
What's the precise text of your message, please? (There's a few different ones I can think of that you might be getting.)
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I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,http://tinyurl.com/3hs3g2u
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iTunes will not install. It says I do not have authorization to make changes on the computer. I am the administrator.
What's the precise text of that error message please? (There's a few different ones I can think of that you might be getting.)
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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please
Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
ITunes will not install on a 64 bit PC Win 7
iTunes will not install on a 64 bit PC running Windows 7 with all updates.
Most answers send you to a "cleaner" of somekind that check for errors in you PC and then wants to charge you to clean it. My PC is CLEAN.
Something is keeping iTunes from installing and running. Tried 64 bit, 32 bit and all help desks.
Same error message "This version is for a 32 bit computer, yours is a 64 bit!" I know that and only install the 64 bit version!!!Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.) -
Itunes will not install on windows 7 home
Any one had this issue
Itunes will not install on windows 7 homeGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start
Hello cynthialane,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best of luck,
Mario -
iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?
Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Itunes will not install..windows INSTALLER service not available.windows 7
I am trying to find a fix for this...just bought a new computer with windows 7, all updates have been performed. Itunes will not install...it just stops and says "windows installer service not available" Can't find a stand alone downloadable version of installer 5.0 which is what comes with 7 from the research I have done. I have the newest version of itunes saved on desktop, tried running it from desktop, tried running as admin, tried several other ideas that I found on here and Microsoft..but nothing is working. Any advice?
Message was edited by: ehindahlSame error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.)
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