Itunes 7 - win xp pro will not install "iTunes needs quicktime" error
iTunes 7 will not complete the install - it says the old version of iTunes could not be uninstalled and then says "iTunes needs quicktime". I tried installing quicktime alone and it also won't install saying it cannot remove the old version. Tried a manual uninstall and I get the same error.
A tip posted by b noir on the following link solved my problem. I just downloaded "Windows Installer CleanUp Utility" from Microsoft, removed my existing version of Qiucktime. Restarted my computer then started fresh with Itune 7 installation. No more problems.
here's the link:
http://discussions.apple.com/thread.jspa?threadID=643006&tstart=0
Hope this helps. Good luck.
Similar Messages
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ITunes 64 will not install: says needs Quicktime, which *is* installed
This is what I've done:
Deleted temp directory
Restarted
Uninstalled iTunes and Quicktime, through Windows Add/Remove programs
Deleted temp dir
Restarted
Installed Quicktime (from QuickTimeInstaller.exe, v7.69.80.9)
Deleted temp dir
Restarted
Ran iTunes 64.msi, v10.4.0.80
Received the message, "Installation was not successful. iTunes requires Quicktime".
This was my fourth attempt this evening. Not happy with Apple, right now. Can anyone suggest another approach that works?
Thanks!Exactly my problem. Very frustrating. It bricked my wife's iphone. She was not happy. I'll never update itunes or the iphone again!
Apparently what happened is this...
I plugged her iphone into the pc.
Itunes then updated the iphone.
Next, Itunes wanted to update itunes, but I kept getting the above Error.
So, I installed the Windows installer cleanup utility as the other posts say to do.
Then I deleted itunes with the cleanup utility.
Still, I get the error.
But finially, and here is the Solution...
Use the installer cleanup utility to delete any itunes things listed.
Apparently the Iphone update installer was the problem... Delete It with the cleanup utility!
Hooray!
Thanks Apple for this horrible hassle! -
windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?
Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Itunes 10.5.2 will NOT install on my computer!!!
The latest version of itunes (10.5.2) will not install on my computer, i go onto itunes and download it directly from them and it installs
(All accept mobile me, which if anybody can help me with that problem I'de be extra grateful!!!)
i open itunes and it will let me update my ipod but not my iphone... it says that i need the latest version of itunes and mobile me but i cant get it
may i also add that i have uninstalled and reinstalled everything and in the process lost my music and playlists but managed to get music again
please help meplease help me guys
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iTunes 11.1.4 will not install properly - windows 8.1, 64 bit. The only way I have found to recover is to restore my system. I have unistalled/reintalled iTunes two times. No success. iTunes 11.1.3.8 functions properly (following system restore). When is Apply expected to provide a workable update?
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?
Update your Mac OS level.
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Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?
Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
I took a very quick look at the app, so I may be a missing something about its capability. -
HT1386 selected itunes on macbook pro will not sync to iPad
selected itunes on macbook pro will not sync to ipad
Might there be an ownership issue --- such as:
Might the tunes that do not sync to the iPad have been purchased using a different Apple ID and password than are either used on the iPad or authorized on the computer's iTunes?
Remember, purchased music is protected. It cannot be indiscriminately shared. -
Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
DennisI hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart. -
Acrobat X Pro will not install - Outlook running
Acrobat X Pro will not install - says Outlook & Winword are running and need to be closed.
(They are not running)hi vaughnlm
try to check your task manager and go to processes tab if outlook is listed... if it is highlight the process and click end task.
hope it helps -
Download of adobe pro will not install
The Adobe Pro will not install on my computer. The download starts and then gets hung up at 4%.
Hi Leah_teamhealth,
Please try to download Acrobat from the below link and check.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Try to turn off the antivirus and firewall on your machine.
Also try a different browser to download the file.
Regards,
Anand -
I have logic pro, soundtrack pro will not open i get an error message what do i do? i cant find the receipts ive checked my library am i looking in the wrong place?
I get the same kind of thing..
I'm on osx 10.7.2 and once I click the soundtrack pro icon I get an error message. I had problems with logic pro & my digi002r soundcard midi drivers but now is fixed (using a midi adapter).
here is the code:
Process: Soundtrack Pro [1705]
Path: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Identifier: com.apple.soundtrackpro
Version: 3.0.1 (960)
Build Info: SoundtrackProProject-9600000~277
Code Type: X86 (Native)
Parent Process: launchd [140]
Date/Time: 2011-10-18 13:12:05.201 +0200
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 195725 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: 23728D81-590B-4C3A-8C67-1709945CD132
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Application Support/ProApps/*/ProFX.framework/Versions/A/ProFX
Referenced from: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Reason: image not found
Binary Images:
0x1000 - 0x7f7ff8 com.apple.soundtrackpro (3.0.1 - 960) <77CF322B-8BBE-AAEA-173F-75A237035319> /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
0x947000 - 0x94bfe6 +STPInterleave (??? - ???) <E87D1F34-6D97-63DB-454C-CF3D1B03F8E5> /Applications/Soundtrack Pro.app/Contents/Frameworks/STPInterleave.framework/Versions/A/STPInterleave
0x952000 - 0x98ffff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9a9000 - 0x9f5ffb com.apple.audio.midi.CoreMIDI (1.8 - 42) <CBD34EBC-0FFD-34B4-B55A-BE1F61EF4BD8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0xa18000 - 0xc3eff7 com.apple.prokit (7.1.1 - 1511) <498819A4-1BDD-3671-8796-E11865BCFBCE> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0xd49000 - 0xd49fff com.apple.iokit.dvcomponentglue (2.0.7 - 2.0.7) <1CFA5944-AB33-3A41-B4D2-4A624A514C0D> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0xd4d000 - 0xd54fff com.apple.AEProfiling (1.2 - 22) <43A46C32-8E13-82DD-8AF1-2A40690BF810> /Applications/Soundtrack Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
0xd5e000 - 0xd6dfff com.apple.AERegistration (1.2 - 77) <5D18C47F-6F9E-0C4C-8875-24A14A97186D> /Applications/Soundtrack Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
0xd81000 - 0xd83fff com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xd89000 - 0xe49fff com.apple.omf_framework (1.1.0 - 1.0) <ED5F21BC-18CD-D7F7-3D2E-F7F856BC0D40> /Applications/Soundtrack Pro.app/Contents/Frameworks/OMF.framework/Versions/A/OMF
0x11000000 - 0x1102afeb com.apple.proapps.ControlSurfaceSupport (2.0 - 68) <BD914236-49D8-9C9A-E8D6-CBC1738850B3> /Applications/Soundtrack Pro.app/Contents/Frameworks/ControlSurfaceSupport.framework/Versions/A/ControlS urfaceSupport
0x8fe88000 - 0x8feba9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90840000 - 0x90992fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <7646E131-08EE-3D72-ADA2-4A61C562B36E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90993000 - 0x90993ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91e60000 - 0x92036fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x924a8000 - 0x92509ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93281000 - 0x9328ffff com.apple.opengl (1.7.5 - 1.7.5) <81166D23-DE8E-3938-AAD3-29B1FA5E446E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93331000 - 0x93331fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93332000 - 0x93493ffb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94326000 - 0x9436dfff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94420000 - 0x946a5fe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97dd0000 - 0x98082ff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99d12000 - 0x99d76fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9adc8000 - 0x9adc8fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9aef1000 - 0x9aef1fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9b2ec000 - 0x9b2ecfff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Model: iMac12,1, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: USB to Serial-ATA bridge, 0x04fc (SUNPLUS TECHNOLOGY CO., LTD.), 0x0c25, 0xfa120000 / 6
USB Device: iLok, 0x088e, 0x5036, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: UM-2G, 0x0582 (Roland Corporation), 0x0106, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
FireWire Device: Digi 002Rack, Digidesign, 400mbit_speed
thanks everyone
e -
Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712
Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop -
Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.
Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc -
FMLE will not install because of 1324 error, path has invalid character???
FMLE will not install because of 1324 error, path has invalid character???
Seems to be a somewhat common problem (by google search) for Adobe and Microsoft programs, but nothing on FMLE...
Everything I have tried (from google'd suggestions) has not worked.
I suspect that the installer is trying to install to an invalid path but I cannot find it in the registry or figure out why the error. The program was previously installed and working, but after having some issues I tried to re-install and find myself here!
Any help is greatly appreciated.
HP Pavilllion dv6700 Laptop
Intel Core2Duo T5450
Vista 32-bitSolved!
It would appear previous version could not be uninstalled because of invalid path {somehow over time windows had re-assigned drive letters such that previous location of install on external hard drive F: (as in registry), was now pointing to DVD drive F: and I assume generated the 1324 error, path has invalid character}.
Used Revo Uninstaller to clear all traces of former install and "voila", fresh install of FMLE proceeded successfully.
Hope this helps others with this error code.
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