ITunes 8.0.2: Unable to add music to cart.

When trying to add music to my cart, I receive the following message:
Could not add an item to your cart. An unknown error occurred (5002).
There was an error in the iTunes store, please try again later.

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I am using Windows XP on my laptop. Had to format the C drive. I have reinstalled iTunes but I am unable to add anything other than music, TV shows and movies to the iTunes library. It is not showing any option to add podcasts, books, photos or apps.

I had to format the C drive recently. I have reinstalled iTunes but I am unable to add anything other than music, TV shows and movies to the iTunes library. It is not showing any option to add podcasts, books, photos or apps. These things are available on my iPhone but are no longer there in the iTunes library. Please help.

In iTunes go to general preferences and check the boxes for those you wish to see in the library.

Unable to add music videos file to itune for my iphone

Hi... I am unable to add music videos file to my iphone through itunes as i have added a file to library from the files menu of the itune 10 but still i am unable to have the music videos please help. Mp3 file are working very well but unable to add music videos that i have converted in to iphone mp4 format please help out thanks...

Solved. I changed the iT folder and my iP got lost the connection with the proper library. Had to change it back and re-connect to the correct library.

Help! Unable to add music or change anything in iTunes

For some reason, I am unable to add music to my library. It also will not let me change/modify titles, artists, etc. It will work on my wifes account but not mine. We both have admin status.
I do not understand how this happened. We both have read/write permission. Any idea what is wrong?

had a similar issue about it "not responding properly" and i went back to apple and got a new superdrive put in and have had no problems since.

Unable to add music to my iTunes.

I have music on my computer but I'm unable to add it to iTunes. I've tried clicking and dragging it in and I've tried File>Add to library and neither work. Anyone got any ideas?

I managed to dig up the CD's that the tracks came from and imported them directly from the CD's to the library. I still am not sure why transferring the files from my computer did not work, but at least I have the music on there now. Thanks so much for your help!

ITunes keeps crashing when trying to add music! WHY?!

This is getting annoying!! I uninstalled itunes, reinstalled it. I uninstalled quicktime, reinstalled it. I did the whole path thing where you had to put "C\:program files\apple blah blah" and STILL NOTHING. Every single time I try to add a song onto my library it just crashes. It opens fine but only when I add music! What is going on here?? It's been acting like this since I download the new update. HELP. Btw I have a windows 7

Nevermind. I solved it myself. Someone delete this thread..or whatever.

Itunes won't allow me to add music to library. Itunes designated to external drive.

I have an external drive connected to my mac mini. My itunes library is designated to the external drive insted of my internal drive to save space. When I try to add music to my itunes library it gives me an error stating I do not have permission. How do I work around this?

How exactly did you designate?
When did this happen? From the minute you designated or some time afterward?
The correct answer lies in knowing details not yet provided. Until then:
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914
Permissions issue when using external drive - https://discussions.apple.com/thread/3401007, especially https://discussions.apple.com/message/16675231 and deleting SC Info folder

HT5012 Unable To Add Music To IPhone

I have been unable to put music on my iPhone since June & it is VERY frustrating. When I try to transfer the songs to my iPhone tab within iTunes, the songs just grey out and nothing is added to my phone. I have tried everything. Please help.

If a PC:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
- Backup and restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes

Unable to add music to new playlist

The last time I synced my ipod touch my playlists didn't sync back over and now when I try to update the software it crashes. I created a new playlist folder but I am unable to add any songs

If a PC:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
- Backup and restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes

Unable to add music to playlists

Since downloading the latest iTunes software 10.4 (80), i am unable to add songs to existing playlists on itunes and my iphone 4. please help.

First of all make sure it is a regular playlist (note symbol) and not a smart playlist (gear symbol). OK so far?
If that is not the problem, you may be encountering the intermittent bug that affects drag-n-drop into playlists. The workaroud is to right-click the file, use "Add To Playlist" and pick the list you want.

Itunes 10.4 crashes when i add music to it, or add music to my ipod touch

I have an ipod touch and just reciently updated my itunes program with the new update. when ever i try to add music to my itunes, or sync music to my ipod touch, the program crashes!!

I have the same problem with a Iphone 3g with windows 7 and itunes 10.4

My ipod touch 5 does not sync to itunes and does not let me add music to my ipod

when i connect my ipod to my computer it doesn't let me sync or add music. i tried connecting it to a different computer but it still doesn''t work. when i connect any other devices like my phone and ipad it syncs and adds music but it doesn't work for my ipod. when i go into my ipod and into on this ipod there is no button on the top right hand corner that lets you add music and when i drag music into my ipod it doesn't add.

Hi Catherine,
Welcome to Apple Support Communities!
There are several ways to get music on your iPod, you'll have to enable the Manually manage music and videos to drag and drop. The article below provides more information and will walk you through the process.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
-Jason

Unable to add music from hard drive to iTunes

I have recently upgraded to iTunes 7.01 add for some reason my music was missing from the itunes library. I cannot add any of the files from the hard drive to the itunes library. They are all files that I have copied over from CD and there was no issues with them in itunes 6. Any help would be appreciated.

Solved. I changed the iT folder and my iP got lost the connection with the proper library. Had to change it back and re-connect to the correct library.

Unable to add music to itunes.

Everytime i try to drag a song into my library or add file a window will come up 'itunes has stopped working' and my itunes will stop working? How can i fix this?

Solved. I changed the iT folder and my iP got lost the connection with the proper library. Had to change it back and re-connect to the correct library.

HT1473 I got my MAC PRO installed with iOS lion and since then i'm unable to add music on my iTunes and i tried adding to library option but still it copies and at the end it stays empty, doesn't even open new songs on it. any suggestions ?

hey,
I've rebooted my mac before installing new ios lion, so after everything was done i copied my data back to my mac book pro, then simple clicked on adding to library option in itune and it only synced half of the track and rest simply didnt copy, i thought maybe some error occured and i tryed the same procedure again but its not adding more tracks in it. and i just notice when ever i try play a new song through my data it does not open in itune these are the same tracks and songs i been listening to since ages on different note books and pods..
Help me i've tryed everything but nathing seems to be working. and my itune is uptodated =S

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

ITunes 8.0.2: Unable to add music to cart.

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