Itunes 8.02.02 and QuickTime 7.5.5 Problems

I don't know when it happened since I don't play a lot of video on Itunes or my PC, but yesterday I wanted to download a TV show but I kept getting a bunch of colored lines and then a blank screen.
I have completely unistalled both Itunes and QuickTime (following the direction on the support site), but I still have the same problem. If i try to play QuickTime outside of Itunes, I have the same problem.
Does anyone have any suggestions.
Thanks

I upgraded all three downloads - iTunes, Safari and QuickTime and was unable to open iTunes after install. I read through some of these suggestions ans I installed QuickTime again, but chose the second option -- WITHOUT iTunes. I did not UNINSTALL anything. And after doing this I was able to access iTunes again.

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Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When

Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

How do I reinstall iTunes 11.1.4 and Quicktime to Windows 7 PC?

I have noticed a fair number of users being unable to reinstall 11.1.4 by iTunes after deinstalling due to errors from the update. I have attempted to reinstall several times but the download installation never shows up on the desktop even though the welcome comment from the manufacturer thanks me for installing the product.
How do I reinstall iTunes and Quicktime and actually get the product back to my PC for use? I am using Windows 7 and have been a supporter of the iTunes for several years and would appreciate being a happy customer again! Thank you.

I have attempted to reinstall several times but the download installation never shows up on the desktop even though the welcome comment from the manufacturer thanks me for installing the product.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

ITunes 7.4.2 and Quicktime now crash immediately on start up :(

Hi all,
I was wondering if anyone has had the same problem.
I have just upgraded to v7.4.2 of iTunes with Quicktime and now when I startup iTunes and Quicktime the programs crash immediately saying,
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience"
Anyone been able to sort this out? I have tried repairing the installation but this does not help. I do not particularly want to uninstall iTunes as I will lose all my playlists / podcasts etc.
Thanks,
John

Hi all - I have solved this - I remember I uninstalled a codec pack and since then Quicktime failed to work.
To solve the problem, I downloaded the latest standalone version of Quicktime and uninstalled Quicktime from my system, then reinstalled using the standalone version.
Worked a dream...... Hopes this helps someone else

Itunes won't start and Quicktime, too

've been trying to search for answers in the forum regarding my problem. Tried uninstalling and reinstalling but it still doesn't work. I used to have Windows Professional 2000 but recently our IT guys changed it to Windows XP. Itunes and Quicktime work perfectly fine before but now it doesn't. Whenever I launch Itunes, it shows the following message:
Itunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Quicktime doesn't even want to launch at all. Tried uninstalling Quicktime and it says it's got fatality error and won't even be unistalled.
Help!! I knew I encountered this problem last year and somehow solved it then but I forgot how I did it. Anyone who can remind me or help will be greatly appreciated!!!

So I try to uninstall Quciktime, but guess what? The uninstaller refuses to work and it won't appear in the "Add/remove" programs control panel applet.
let's try this first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
after the PC has restarted, we'll try to get a fresh copy of QuickTime into that PC by doing a repair install of itunes.
in Add/Remove, select iTunes. click "Change", and then click "Repair".
if the repair install goes through okay, does iTunes launch properly again?

ITunes store movie download and quicktime and other media players

(1) Have bought a movie and downloaded it from the iTunes store.It playable using quicktime but not playable on the other 5 media players installed on my laptop.Is this the way it should be?
(2) Quicktime is the only player (irrespective of the format)that does not work using the 's-video out'on my laptop.Is that the way it should be......thanks

II'm having the same exact problem! I rented this movie and tried to download it. It got all the way to the "processing" stage at the end but then failed and I had to retry the download. Well it kept saying that I had to retry so I restarted my iPad and checked tried to I check under my downloads in the iTunes Store. The downloads tab had disappeared so I decided to check under my videos and sure enough it was there. I went to the movie and there was a play arrow and a cloud with an arrow on it to download it. I tried to play it and I brought me to the movie screen but then closed and brought me back to the home page. Then I tried to download it from there but it would just say: "You've already rented this movie but it is not download. Go to the iTunes Store to manage your downloads." So I go back to the iTunes Store but can't find downloads anywhere. (it's not by the purchased tab on the bottom right) I tried to search the movie again and instead of saying rent or buy, it says watch but when I try to tap "watch" it bring me to videos and the black movie screen but then closes again!! This is extremely frustrating and if anyone knows what to do that would be great. also I rented a movie today (divergent) to see if my previous movie, Hancock (the one I'm having troubles with) would appear in the downloads also. Sadly it did not, but divergent downloaded and played with no problems and it is also a larger movie.

ITunes 5.0.1 and Quicktime 7

Right, first off, my apologies if this subject has already been covered, but I couldn't go back 35 pages of topics to check so forgive me.
Down to business then - I used to be on iTunes 4.9 which worked fine. I've had updates before and its all been well. I decided to download the update for iTunes the other day, which I may add took me 3 days (I only wish I was joking) and now everytime I click on the shortcut, or select it from the start menu, I get an error message saying that Quicktime version 6.5 is insufficient and I need Quicktime 7.
Now this is all well and good, because I'm not an idiot and I can do simple things. So I download the quicktime 7 update from apple, and still I get nothing. I've tried this many many many times, and I'm still not getting anything, so I turn to you.
Please help, I've been musicless for a week
Also, if it will get more people to take pity on me and help me, I may add I'm currently on dialup, and downloading all these drivers updates and anti virus gear is slowly corroding my mental state. So be nice

hi Matt!
before telling you to do stuff, i'd better make sure of something: do you currently have copies of the 5.0.1.4 and QT 7 installers on your hard-drive?
(i'd prefer that you weren't on line for another three days trying our first set of suggestions if at all possible ...)
love, b

Itunes 10.5.2 and Quicktime problems

I allowed my Mac to update my Itunes to 10.5.2, now I get the error "Itunes requires Quicktime 7.5.5 or later. For more information on upgrading your computer visit http://www.apple.com/quicktime"
I went to the web site and cannot find a version 7.5.5 to download. It says quicktime is included in OS 10 (running OS 10.5.8) Version of Quicktime on the system currently is Quicktime Pro 7. Software update cannot find any updates, says my software is current. HELP!

I am having the exact same problem. Running 10.5.8 on a PowerPC Mac Mini. Any suggestions of what to do are welcome!

Itunes will not open and quicktime will not update

selecting iTunes results in popup message; 'iTunes requires Quicktime 7.5.5 or later...', but QuickTime will not open.
Control right-click did not help.

Wow, it looks like your software is very very old.
The current version of QuickTime is 10.3. The current version of OS X is 10.9.1. (Your profile indicates you are running OS X 10.5.8, Leopard. Leopard was released in 2007.)
The current version of iTunes, 11.1.4, will not run on Leopard.
Anyway, it sounds as if all your software needs extensive upgrading. You may be using a computer that is too old to run current software.

Itunes and quicktime will not open properly

My itunes freezes when opening and quicktime say there is a run time error. I have uninstalled everything and quicktime does not go away. then re-installed both and they still do not work. not sure what to do.

I have uninstalled everything and quicktime does not go away
what's the precise wording of the message that you're getting when you try to launch itunes?
what is the wording on the message that you get when you try to uninstall QuickTime?
(include error message numbers if you're getting any.)

ITunes and Quicktime downgrading...

Hi there... I have a G4 and am using OSX 10.3.9. This is my Pro-Tools computer as I have an older version of ProTools that doesn't run on 10.4 or upwards.
So... The story so far. I updated my computer with the more recent versions of iTunes and Quicktime (from iTunes 6.0.3 & Quicktime 6.5), as I was advised by a "friend" to do this. However, it turns out that the new versions don't work with OSX 10.3.9. So I was then advised by the same "friend" to delete (don't ask, as I'm still not sure who's pulling my strings) these recent versions of QuickTime and iTunes from my applications folder and to delete all the preferences associated with them, which I've now done.
We then located the old versions that we were originally using i.e. iTunes 6.0.3 and Quicktime 6.5 and have been trying to reinstall these... But with little success.
So my questions are:
Do I need to do an "Archive and Install" from the original OSX 10.3 disks?
OR do I need to "Archive and Install" using the original OSX 10.1.3 disks?
Also, during an "Archive and Install", are all my files safe i.e. they won't vanish (we have an album's worth of material on there that the record label are expecting us to give them very soon)?
If the above fails...
Is there anyway of simply installing the older versions of iTunes and Quicktime from web links?
Yours hopefully!!!
Karl

Go to - http://www.oldapps.com/downloadiTunesmac.php - to d/l your choice of iTunes.
Go to HD>Library>Receipts - remove the receipt iTunesX.pkg to the trash - you should now be able to install iTunes.
Have a b/u of your critical data before you do any 'archive/install' which I cannot see is necessary. Your friend appears to be steering you in directions that is causing you problems.
Why would you even consider doing a 'archive/install' from the 10.1.3 disk?
I am not sure about QT - however you can remove the QT receipt and see if that helps.
MJ

Bad update for ITUNES and QUICKTIME

After this update of ITUNES 7.0.1, and QUICKTIME 7.1.3
I am getting tons of skips, blanks of silence, etc
when listening to ITUNES while browsing the net with SAFARI.
What's the deal?

thanks for replying.
Yes I checked and the settings are standard.
44100 and 2 ch 16 bit
I wonder what else could be the problem?
I do have ac lone copy of my HD before the Itunes and quicktime updates.
I havent done the 10.4.8 update yet, do you think that could be it?
also the latestsecurity update has not been done, could that be where my problem is?

Cannot install itunes AND Apple Mobile Device (BIG PROBLEM)

Ok so there is a BIG problem, 3 weeks ago, itunes was working perfectly, and then i got a problem and i had to delete itunes and i also deleted Apple Mobile Device and bonjour and quicktime, but when i try to reinstall itunes, i can't, it just skips the installation and i tried to download apple mobile device separately but it wont work too, i just want to put music on my ipod touch (PLEASE HELP) Thanks

How are you doing the itunes install, BOSS? Are you using Apple Software Update for Windows, or are you downloading and installing itunes from the following location?
http://support.apple.com/kb/DL927
If you try installing from the website download link, do you get an error message during the install? If so, what does it say? (Precise text please.)

Quiktime causing iTunes not to open and run

I see there are a lot of people having problems installing iTunes for windows.
I have windows xp and downloaded the latest iTunes program so I could put music onto my nano (1st gen) and use it now that it is fixed. The download was successful but slow, but now it won't open. Quiktime does open however.
This is the error message after clicking on the shortcut icon on my desktop:
Newer version of Quiktime Required.
Quiktime version 7.6 is installed, iTunes requires Quiktime version 7.6.6 or later. Please uninstall, then install iTunes again.
I have uninstalled iTunes and will try installing again. The quikctime that came with iTunes is version 7.6.8..so according to the error message, it should work!
Please help.

I have had Itunes intstalled for years and never had a single problem with it until version 10.0.0 came out. Then I got the very same message as the previous person (Liipfert):
*Quick Time version 7.6.5 is installed, itunes requires quick time version 7.6.6 or later. Please uninstall itunes, then install itunes again.*
I am on Windows 7 and also just recieved Itunes version 10.0.1 which I installed but still receive the same error message and cannot get Itunes to open. I have checked Quick Time and I currently have 7.6.8 installed.
I have too much invested in the size of my music library to risk losing any of it. Somebody HELP PLEASE.

Just tried to open iTunes, it won't, and I'm getting a blank window with an OK button. When I press the OK button, iTunes closes. what is going on?

Have just tried to open iTunes, and I get a blank window (no dialogue, just a blank window) with an OK button. When I press OK, it closes down (not having opened anything) and shuts down. I've tried opening while holding down the option key, as I would to open with a new iTunes folder, and I"m getting the same empty window with an OK. Very frustrating, has anyone seen this, and can anyone help? Thanks in advance, Kate

so, I called a friend who's more experienced than I am. He walked me through some steps, checking iTunes and we got the same dialogue -free window with the OK button. We then uninstalled iTunes, downloaded it afresh, and it opened with no problems. Seems to all be there, music, tv, etc. Not sure what the issue was, but it has stopped this problem.

Itunes 8.02.02 and QuickTime 7.5.5 Problems

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