ITunes 8.1 crashes on video play

Since iTunes auto updated to 8.1 when I attempt to play a video I receive the popup of death --
"iTunes has stopped working
A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Which is bs... there's never a solution from Microsoft other than uninstall the program or don't use it. Calling India for help with Microsoft is like closing your head in a door... useless, painful and a waste of time.
Do I simply need to downgrade itunes if so how? or is there another issue? Running Vista - sli 8500 geforce video - 2.6 quad - 3gb ram - realtec hd audio. All drivers up to date.

Hi Jürgen - take a look at this:
http://www.macfixit.com/article.php?story=20090313154703969

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Crashing during video play with iTunes open.

Within the past week I've noticed multiple crash/freezes. This has cost me dearly as I went two days without a backup on my iPhone and lost personal data. Is anyone else having similar problems? Is there something I'm missing? Here is the situation:
I have a 15" Macbook Pro 2.66Ghz Intel Core, 4G 1067 Mhz DDR3. I've had it for over a year with no hiccups.
At least three times in the past week and a half I have had the screen black out and audio skip/repeat with no way of recovering other than a hard boot. Each instance I've had iTunes open in the background; sometimes playing music, sometimes not. I've also had Firefox open to Youtube or running a video via Vimeo. When I use expose' to show all windows, it will crash/freeze. I could use expose 20/20 times with no problem and then all of a sudden it crashes when I use it the 21st time. All software on all apps is up to date. I have two external drives connected. This has only recently happened within the past week or two. Any ideas?

The OS at the bottom is incorrect. I'm running 10.6.8. I've tried to duplicate the problem since your last post and haven't noticed anything with activity monitor. Just backed up everything.......
On a side note, the itunes library xml was apparently corrupted. I'm a bit confused. It attempted to read/reimport my library information and was able to recall/recognize previous playlists and my entire library including videos/podcasts. But I have NO recovery of iphone backups. Why? I tried to restore my iPhone and it defaulted to factory settings without giving the option of choosing a backup, like it thought it was the first time iTunes saw the phone. How do I go about finding the backups? Are they gone with the corrupted library file. I've never had so much trouble with a mac before.....

ITunes 10.7 crashes when I play video

Just upgraded to 10.7 using windows 7 32bit. Now if I play any podcast videos it crashes and shutsdown. Can't stream to my ATV or anything. I have reinstalled itunes and quicktime still no joy. Any ideas?

I Tried that option it did not work for me, I booted my computer in safe mode and itunes plays videos fine, but regular boot it crashes when trying to watch a trailer at itunes store or watch a downloaded movie. I tried reinstalling but now i'm getting 'Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify yo have sufficient privileges to start system services. and the error I get with itunes crashing in the details window is
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.7.0.21
Application Timestamp:    504d85d9
Fault Module Name:    CoreText.dll
Fault Module Version:    220.10.13.1
Fault Module Timestamp:    50374fcd
Exception Code:    c0000005
Exception Offset:    00044212
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
And bonjour fails to start sometimes, so the itunes application tells me.
I dont want to have to watch my 50 movies I bought this year in safe mode

ITunes 10.3.1 crashing after video plays

This does not happen every time, but frequently enough to be a pain. I am to the point of avoiding playing videos now as when it crashes, it stops responding and I must go and end the program manually through the Task Manager.
I am running Win 7, 64 bitand have a fairly new computer, so it should not be an issue of old hardware.
Any suggestions appreciated.
Thanks

Ditto happening to me as well.

Itunes 10.5 crashes immediately when playing a song.

I've been struggling to get itunes to work after updating for over a week now. I was finally able to connect to the itunes store after using the "netsh winsock reset" command but still can't play music. It crashes immediately when I try to play any song in my music library. I have restarted the computer with only the basic programs running and that didn't help and have uninstalled and reinstalled all Apple programs and updated all audio drivers I can find! Any ideas or help would be appreciated! I'm running Widows Vista on a Dell Inspiron 1545.

Hi Denis,
I managed to fix a similar issue on Mac OS X:
"I am running 10.5.8 on an iMac 27 with a 2.66GHz i5 processor and got the same side-effects after I moved up to iTunes 10.5. Th e problem also continued when I downgraded to 10.4.1 as well, straight afterwards. However, I managed to resolve it fairly quickly in this way:
Opened the Activity Monitor, and looked at the processes taking most resources.
The one that leapt out at the top, if ordered by % CPU, was "ShockWave Flash (Chrome Plug-in Host)".
So, I closed down Chrome and noted that it was still there. Thus, I sent a force quit to it and waited for it to die. I then re-opened iTunes and the annoying stuttering had gone. I've now got Chrome and this plug-in open and it has not returned. I suspect the issue may frequently be caused by a plug-in like this causing resource contention, but I can't say for sure as I've only seen this once.
My advice would be to close down, one by one, as many apps as you can and constantly review activity ordered by CPU in Activity Monitor. If you think you can safely quit the process then do so and retry iTunes. If you're not sure, then gracefully shutdown and look again. Bear in mind, the problem may be launching at startup. Before shutting down, review your Login Items in System Prefs->Accounts->"My Account"->Login Items. Remove anything you can live without. You can always add them back in. If you manage to spot conflicting software then you can look for a patch or upgrade, but at least be aware that it does not play well with iTunes and thus quickly fix your issue."
May be you can follow a similar process on Windows? I would target your suspicions towards Adobe and Google components :-) !!!
Hope this helps.

Itunes 11: no music nor video playing

Downloaded 11, but now nothing plays- can't listen to my library, can't get previews in the itunes store to work, not even the tutorials for the new software. The progress bar and "play" "pause" buttons show up, but no action. Any thoughts??

After my last restart, all seems to be working. I feel like a knucklehead- not sure why the change. Perhaps after I downloaded the new software, the computer only "slept" when I thoguth it had restarted....

Video plays in iTunes, but no audio.

I've installed the latest greatest software for iTunes and Quicktime. Music Videos play video, but I get no audio. Audio files playback, but sound choppy. Running Win2000.
Any ideas?

First, make sure you are running the most recent update on your iPod.
Second, what are you using to convert your video? Have you tried purchasing any of the videos from iTunes? Do they work okay??

Itunes 10.5 crashes with no error when trying to play any music, video, or import/scan from the library folder on the compter with Windows 7 Pro.

Fresh install with all older itunes un-installed as well as other Apple software.
Now cannot get any songs, videos, or even scan library folder for songs to work on the computer.
itunes just simply crashes with no error comments.
This is itunes 10.5 on a Windows 7 Pro system.

Same here, though on XP. Have tried cleaning registry, reinstalling, deleting preferences. Created a new user with no library and I have the problem there, too, so it's not the library.
Is there no one to call about this??

Videos not playing in itunes. Causes crash.

I own an 8gb ipod touch. Recently, whenever I tried to play my tv shows (that weere bought in itunes) it would crash and say this movie can not be played. I went into itunes, and played a tv show. There was a green screen and itunes stopped working. I already looked into disabling directx and stuff, yet it still happens. By the way, I use windows vista.

BUMP

ITunes 11.0.4.4 crashes when I play certain songs and the problem is spreading.

Ever since I downloaded iTunes 11.0.4.4 (for windows 7), the program has been crashing whenever I play certain songs and at this point the problem is spreading, more and more songs that weren't problems before. I have been through just about every troubleshooting step I could find more than once, reinstalling, safe mode, conflicting programs... if a solution out there was even vaguely related to my problem, I've probably tried it. The only modification that I've made to the program is enabling 1/2 star ratings, and I don't think that's the problem because the earlier versions of itunes worked fine with it, and I've tried temporarily moving the itunes preferences xml to make it generate a new one, and it didn't fix anything.
My library has over 14,200 tracks so I can't possibly delete and then re-add all the problem tracks to iTunes, and even if I could, I've tried doing that with a small number of specific songs already, and while it worked at first some of them have started making iTunes crash again at this point.
I understand that the problem is most likely that my library is corrupted, but I'm very wary of the solutions to that problem that I have seen because I have had to use them before more than once, and each of those times I've lost thousands of songs (last time it was 5,000 tracks) in the process and a shockingly large percentage of the tracks came back disorganized and improperly labeled (some of them as 4 letter strings of capital letters that I can't seem to identify without using shazam) and without ratings ( I have "keep iTunes files organized" and "copy files to iTunes media folder when adding to library" in preferences checked.)
It takes a huge amount of time to redo the information for the amount of tracks I have even if you buy software to help automate it, and it would take me 5.7 days to redo all of the ratings I've done, and ratings are important to me. I've added a lot of new tracks since then and my library is still 2,000 tracks smaller than it was before i had problems last time. The solution scares me enough that I've put it with the crashing for two months now, but it's getting unmanageable. If anyone can give me a way to fix this that would leave my library intact, or at least minimize the damage, I would be extremely grateful.
Thanks.

I found this and it worked!!!
kcp123456789
Re: iTunes keeps crashing when I select iTunes store (Win 8) iTunes 11
Sep 26, 2013 5:43 AM (in response to Bristol1981a)
I had this exact same problem. I found a fix on another support post that worked perfectly for me. Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. Then browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. My iTunes store is working fine now.
God bless!!

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large.

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large. For some reason my ipod has stopped supporting Quicktime Large. Now I've had to redownload every video podcast as Quicktime Small.
Anyone have any ideas whether this is from the the software version 1.3 and if they'll fix it in the next update?

I'm having same problem, but QT Small videos are also not getting synced.

Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

ITunes stops working when trying to play purchased video

Hey Everyone,
For some reason whenever I try to play a video or TV program that I purchased from the iTunes store it causes iTunes to shut down and it won't play the video. It does bring up the player for a few seconds then just hangs and a few seconds later it pops up a message that iTunes has stopped working. HELP PLEASE. I'm on 7 64 bit.
thanks

many thanks.
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Okay. let's first try uninstalling and reinstalling your QuickTime. We'll also take a few other explicit precautions, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a copy of the QuickTimeInstaller.exe file from the Apple Website. (Don't run the install on line and don't start the install just yet. get the installer that doesn't mention iTunes.)
http://www.apple.com/quicktime/download/
*Uninstall phase*
Head into your Uninstall a program control panel and uninstall QuickTime.
Next, we'll remove any leftover program files and folders.
In Computer, open your C drive.
Open the "Program Files (x86)" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
Go back into your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
Right-click on the "QuickTime" file (if it still exists) and select "Delete".
Right-click on the "QuickTimeVR" file (if it still exists) and select "Delete".
Empty your recycle bin.
*Reinstall phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to the internet and/or your network.
Does the QuickTime reinstall seem to go through smoothly? If so, try launching iTunes again and trying to play one of the affected videos. Do you still get the same iTunes error, or are the files playing properly now?

Video plays properly in iTunes but not on AppleTV via Airplay

I converted a few AVI files to MOV using Quicktime X and then imported the file into iTunes. The videos play just fine in iTunes, but they cannot be played on my AppleTV via Airplay. All the videos appear to load onto the AppleTV (control/play bar at bottom of screen appears), but one video does not play at all and the others only play audio. Again, they all play perfectly in iTunes.
Video info:
Kind: QuickTime movie
Codecs: XVID, MPEG Layer 3
Audio channels: 2
Total bit rate: 1,422
Thanks!

Try Using Handbrake (free) to transcode to M4v or mpg4 files....... thay are supported by ATV2 nand will appear fine. .avi is an old compression scheme and is not suppoted on ATV2

How can I get iTunes library on my laptop to play all downloaded songs/videos?

Not all my songs/videos play in the iTunes library on my laptop. I also have songs on an iPod and and iPod shuffle, and made a separate playlist for my iPhone and iPad. How can I listen to all my downloaded songs on my laptop again?

You can't; iTunes doesn't have the code necessary to play DVDs, not even ones you created.
(65025)

ITunes 8.1 crashes on video play

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