ITunes 8.1 Update Problem

My computer is having problems updating iTunes to 8.1. It would never finish (it just sits there "installing" with one segment on the progress bar left ... for hours and hours). After that, I hit "Stop" and of course its sitting there (still) doing the same thing "Cancelling" (almost 24 hours now). I've never had any issues with the Apple Software Updates prior to this. I now have no iTunes or Quicktime icons on the desktop. What should I do now and what (if anything) am I going to lose? Any issues with purchased music? I sync up to 6 various iPods to this and my library runs probably 160Gb. Thanks in advance for any advice. Cheers!

Same here: since upgrading to 8.1, all albums containing multiple cover art, show anything but the frontcover. It's not always the last one being shown: when you've imported more than two, it could be one in the middle as well. I've noticed when you flip through the art and put it on the first (front cover), then go to another song, and then return to the first one, it seems to have fixed the problem. But when you check it a little later, it has the same bug again.
I'm wondering if it has anything to do with an issue that I'm having already for a long time: Usually I add the art this way: I select all songs of an album, press CMD+I (Get Info), and then I drag the pics in the artwork square. Here you should first add the last one, and then the rest in the right order, if you want them to appear in the right order. So if you have 5 pics, then you first drag 5 and then 1-2-3-4 into the Info window. I've always done it like that, and I've been wondering for a long time now why it works like this, never really found an answer.
Could it be that they fixed this weird importing order issue now, but that it now affects all albums with art imported that way ? Just an idea...
Anyone else having these problem too?

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ITunes 10.7 update PROBLEMS OS 10.6.8

I use(d) my iPhone 4 as a USB Tethered Modem on a Macbook laptop.
ALL software is up to date
Problems:
The exact second iTunes 10.7 update completed it's install, my iPhone4 STOPPED being a USB Tethered Hotspot!
iPhoto STOPPED SEEING new pictures on the iPhone4.
iTunes still sees the iPhone but Network does not see the iPhone when it is Tethered via USB & the iPhone option is GONE
I can turn on Bluetooth and use it as a modem but it does not work USB Tethered. This is NOT a viable Option!
Trouble shooting:
I have an Powerbook G4 OS 10.5.8 that has NOT been updated in a year and the iPhone works as a USB Tethered Modem & iPhoto sees the pics on the iPhone, so it is NOT a cable or an iPhone problem.
Apple Support REFUSED to help me saying they have no record of problems (but I found with Google, a lot of problems reported on Windows devices).
THEY ALSO SAID THEY DO NOT OFFER EXCEPTIONS AFTER THE 3RD ONE, EVEN IF IT IS THEIR FAULT DUE TO A SOFTWARE UPDATE!?!?
I took both laptops and the iPhone4 to an Apple store Genius Bar and all they could come up with was to reinstall the OS, which they did without deleting my applications because I do not have the serial numbers to several very expensive apps that I got with the system when I bought it used.
2+ HOURS LATER...
Network had no iPhone option at all.
iPhoto still did not see pics on the iPhone4
iTunes still saw the iPhone4
Bluetooth is my Only Option to get to the WWW but it's SO SLOW I'm now using the Powerbook!
It sure seems that since Steve is gone, Apple has been infected with IBM-itis
FIX THIS UPDATE A.S.A.P. PLEASE!

I did all that and still No Joy! I don't even have an iPhone option on my network pregerences...
See the log below
Version:1.0 StartHTML:0000000149 EndHTML:0000007018 StartFragment:0000000199 EndFragment:0000006984 StartSelection:0000000199 EndSelection:0000006984
                               -- Kext Utility --
                               Mac OS X 10.5-10.8
                            v2.5.1 © cVad 2008-2012
                       Fast repair all Kexts permissions
                               SLE Kexts Installer
                              Mkext Packer/UnPacker
                               cvad-mac.narod2.ru
                                www.applelife.ru
ProductName : Mac OS X ProductVersion: 10.6.8 BuildVersion: 10K549
Kernel       : Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011
Model ID     : MacBook1,1 KernelMode: i386
CPU TYPE     : Genuine Intel(R) CPU 1500 @ 2.00GHz
Core         : 2000MHz Bus: 166MHz FSB: 664MHz
CPU ID       : Ox6E8 (1768) Cache L2: 2Mb
RAM          : 2048Mb HibernateMode: 0
SwapUsage    : total = 128.00M used = 2.34M free = 125.66M (encrypted)
User         : admin on MacBook.local
Start working: 2012-10-10 13:17:03 -0500
Detected ... MAC OS X "Snow Leopard".
Task: Full service for "/System/Library/Extensions"
                    and "/Extra/Extensions" folders.
Repair Permissions for "/System/Library/Extensions" ................... Done.
-- Total processed: 6545 files (347 kexts) for 73 sec.
Preventive removal sleepimage file ... Done.
Updating system caches MAC OS X "Snow Leopard".................. Done
-- Build time = 37sec.
Search "/Extra/Extensions/" folder ... Not Found.
Syncing disk cache ... Done.
All done.
Have a nice ... day(night)
Enjoy ...
                               -- Kext Utility --
                               Mac OS X 10.5-10.8
                            v2.5.1 © cVad 2008-2012
                       Fast repair all Kexts permissions
                               SLE Kexts Installer
                              Mkext Packer/UnPacker
                               cvad-mac.narod2.ru
                                www.applelife.ru
ProductName : Mac OS X ProductVersion: 10.6.8 BuildVersion: 10K549
Kernel       : Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011
Model ID     : MacBook1,1 KernelMode: i386
CPU TYPE     : Genuine Intel(R) CPU 1500 @ 2.00GHz
Core         : 2000MHz Bus: 166MHz FSB: 664MHz
CPU ID       : Ox6E8 (1768) Cache L2: 2Mb
RAM          : 2048Mb HibernateMode: 0
SwapUsage    : total = 128.00M used = 2.34M free = 125.66M (encrypted)
User         : admin on MacBook.local
Start working: 2012-10-10 13:21:24 -0500
Detected ... MAC OS X "Snow Leopard".
Task: Install "AppleUSBEthernetHost.kext (arches) i386,x86_64"
            to "/System/Library/Extensions"
Found existing "/System/Library/Extensions/AppleUSBEthernetHost.kext"
BackUp : "AppleUSBEthernetHost.kext" to "AppleUSBEthernetHost.kext.bak" ... Done.
Install: "AppleUSBEthernetHost.kext" ... OK.
Repair Permissions for "/System/Library/Extensions/AppleUSBEthernetHost.kext" ... Done.
-- Total processed: 15 files (1 kexts) for 0 sec.
Updating system caches MAC OS X "Snow Leopard"......... Done
-- Build time = 18sec.
Syncing disk cache ... Done.
All done.
Have a nice ... day(night)
Enjoy ...

Trying to install Itunes 10.5 update problems.

Trying to install Itunes 10.5 update onto my netbook running windows xp and it keeps telling me it can't continue the update due to missing something from the windows installer package. My installer package is the latest I can find which is 4.5 from microsoft site. Help.

downloaded winrar and extracted that bfile, haha answered my own question,

ITunes 11.1 update problems

I tried to download the iTunes 11.1 update and this showed up. (The operation couldn’t be completed. (NSURLErrorDomain error -1102.)(102) What does this mean?

It means Apple's servers are getting crushed by millions of people trying to update at the same time.

ITunes 9.2 update problem

Hi!
I've been trying unsuccessfully to update to iTunes 9.2. It says a programme needed to complete the installation is missing in the installation software.
I haven't uninstalled iTunes yet, only tried to update a few times with the same result.
Anybody any experience with this and hopefully a solution?
Many thanks!

The message is in Dutch, so here is a translation:
"There is a problem with this Windows Installer package. A programme which is required to finish the installation cannot be executed. Contact System Support or the provider of the package."
That's all, no fault codes, no nothing.
Hope this helps?!?

Win 7- iTunes - iPod Touch update problems

I have a new, couple months new, ipod touch... I' currently running Win 7 home, 64bit, use FF and Chrome, ZA extreme.
Previously I've gone through two other Ipod touch on this computer, they were older and I couldn't rule out problems with either of them, but this one is not old. Itunes will want to update the ipod, when it does it kills it, gets an error 6 and can't repair it. I understand this is a tcp/ip error, but I took all steps to fix it. Also took down security briefly and to no avail. Finally I got my laptop up which is running XP with the same security and the same network, and updated it on that, no problem.
The laptop is on its way out, I really need to fix this problem before that happens. Does anyone have an idea what the problem might be, or how I might go about figuring it out? Appreciate any help. Thanks.

I also did the Diagnostic test in the help menu and everything passed except the Internet connection but I can still go on the Itunes store and purchase items

Itunes 10.5 update problem

I updated my itunes to 10.5 but it is still saying it's 10.4 and that I have no new software updates. What should I do?

Having lots of issues,.. and rather disconcerted by apple today.
1.) Downloading 10.5 itunes succeeded but then would not install on a brand new dell... apparently something is missing on my computer (but that is all the information your software gave me so i am having to uninstall itunes and backup my library... we all know what happens when you dont!)
2.) Brand new 4.5 Iphone with cute minisim did not transfer my contacts, and wont find signal... I guess the sim transfer isnt fool proof.. to be honest, if I can tell the phone to call jimbob in New York, why isnt there a voice command on start up or something automated to make sure the sims transfer from old to new.
Hastle time and money all for the Apple religion. Great when it works, but why am I left doing this chore.. I kind of miss the good old days of 3G when it did what it said it would.

Itunes 10.5 update problems

I am trying to update itunes to 10.5, however the normal update does not occur, i get directed to the Apple website with the message 'Content was blocked because it was not signed by a valid security certificate'. I've not seen this before, any ideas?

This Apple article might help you out -> iTunes: Error 13019 during sync

ITunes Connect App Update Problem

Hi, I submitted an application update for my iPhone program which went fine but the next day all my screenshots and application description were changed to reflect the new version. I tried fixing the description and screenshots which fixed the problem yesteday but today the problem is back and nothing I do seems to help.
I do not want to confuse any potential customers. Has anyone had this problem and resolved it? Is there a way to contact iTunesConnect to let them know about the issue?
Thanks.
Louie

Bump. I'm about to post an update to my app tomorrow so I'm seriously concerned about this issue. Can anyone say how long it takes for version updates to be approved for sale? Any stats would be appreciated, even of a purely anecdotal nature.
RCON, do I understand correctly, you posted an update and then your users were seeing the new screenshots and app description on the store but when they purchased the app the binary they got was the old version? That sounds like a serious annoyance - did you contact Apple to let them know about this problem?
Anyways I'm thinking of leaving a small note on the app store listing of my updated version telling users not to worry if they download the binary and get the old version as they will get the update once it goes on line. Would look a bit unprofessional I'm afraid, but seems like it can't be helped. Any comments on whether this is a good idea or I might be overlooking some potential problem? Thanks!

HT5654 Is Apple aware of the itunes 11.1 update problem and is there a fix?

I have tried deleting (in control panel) all the Apple programs and I can't delete them all. I tried the repair option of my Windows CD. Nothing works. Apple... what did yoy do to us?

Apple has to be aware of this... From the discussions on here I have seen people have been calling Support. Judging by all the threads on same, it's a big problem for a lot of people. Some are having success with advice found on here, some not, and clearly this is costing a lot of people their time.
I want my family's devices to work. I had some time to TRY to resolve it...
But also, while I cannot use products I paid for, I'm not buying new songs etc., and I'm not in mood to be buying another Apple device right now.
So I'm not at all pleased, but I will try to be patient.
If they cannot or will not solve it.
I won't be buying anything, and risk it not working.

I was told to update iTunes. The update failed. Now I can't open iTunes but get the following messages: The program can't start because MSVCR80.dll is missing from your computer. Try reinstating the program to fix this problem. Then I get iTunes was not

I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support

Troubleshooting issues with iTunes for Windows updates - MSVCR80

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

Error when updating itunes - There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor......HELP

Anyone got any idea what is going on here and what i should do?

After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!

My iphone 4 will no longer connect to my Itunes since 7.1.1 update itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected

my iphone 4 will no longer connect to my Itunes since 7.1.1 update, itunes has latest update as well followed help which involved using mobile device properties no good re installed itunes still same problem iphone is showing up on pc as connected but itunes unable to see it
any Ideas cheers

Try holding the power and home button untill the apple symbol appears and let it reboot, if that does not work Try a DFU restore https://discussions.apple.com/thread/5269891

Unable to log into itunes store (0x80092013) and update problems

I am having problems logging into the itunes store using itunes 10.6.0.40 in Wndows 7 in the uk which results in the error message shown below:
'We could not complete your itunes store request. An unknown error occurred (0x80092013). There was an error in the itunes store please try again later"
However, I am able to browse the itunes store without any problems (this does not require logging in).
In addition selecting the menu item Help > Check for updates in itunes results in the message "The itunes server could not be contacted. Please check your internet connection or try again later'
I also have two ipods and an ipad and clicking on the <Check For Update> button on each of them within itunes results in the error message "The ipod update server could not be contacted. Make sure your network settings are correct and your network connectivity is active or try again later".
In trying to fix the above problems I have tried the following:
Re-installed itunes
Ran ipconfig /flushdns
Changed my dns entries to use dynamic dns entries and also tried googles settings (8.8.8.8 and 8.8.4.4)
Put entries in the hosts file for gs.apple.com etc
Reset the winsock using the command netsh winsock reset
Turned Norton smart firewall off completely
Ensured interent settings were set to 'Check for server certificate revocation' was unticked and "SSL 3.0" and "TLS 1.0." were both ticked
General internet connectivity is working fine it is just itunes where the problems are.
I can also log onto the itunes store from the ipad itself without a problem.
I also have a Windows Vista laptop which can connect to the itunes store without a problem and can also run the menu item Help > Check for updates and results in a message saying itunes is the latest version. This also runs Norton Smart Firewall and is having no problems. So I am assuming from this that my setup is not at fault and it is not an isp issue.
I have also noticed that a number of other people are reporting problems logging into the itunes store and also error 0x80092013.
The results of an itunes diagnostic test (Help > Run Diagnostics) are shown below (this shows that the itunes store can be browsed but attempts at prurchasing etc cannot be completed)
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012AF0402B0FA18
Current user is an administrator.
The current local date and time is 2012-03-11 18:01:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4870
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {46932D17-49B1-4170-9CA8-EA1A00438097}
Description: Microsoft Loopback Adapter
IP Address: 169.254.183.23
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {58D508FD-AACB-4B61-B19B-D91F9FD1F400}
Description: Bluetooth Device (Personal Area Network) #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4C3DB141-4DA2-4484-A598-E5B7ACD6E684}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Mar 11 17:05:46 2012
Lease Expires: Sun Mar 11 17:05:45 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to iPhone activation server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-03-11 17:58:25.

I have spoken directly with Apple over the last couple of hours. They are aware of the problem and are going to ask their engineering department to investigate. It is perhaps not a big priority at the moment as they say they only have 30 confirmed reports of the issue worldwide.
Is it possible that there are other people who are having the same problem and are watching the forums waiting for answers? If so, please report the problem. This is the only way for Apple to understand the scale of the problem (if indeed it is a big problem) and to be able to escalate the issue and allocate suitable resources. The issue we are seeing is:
I mentioned what you said about downgrading - I have also contemplated this but I am expecting I will need to run 10.6 for HD media and syncing with the new iPad. Apple agree downgrading is not an acceptable solution, and there must be a way forward, but if you dont need 10.6 then why not downgrade until the problems are resolved.
My take on the problem is this:
The error code is the same as a Windows error code that suggests the issue is with accessing the certificate revovation lists (CRL). iTunes 10.6 is a signed application that needs to access a CRL to determine whether its certificate is still active. iTunes own diagnostic tool points in the same direction too. The network connectivity test (see image below) shows the network interface and internet connection are fine. It is just the secure link that is failing. It is possible to view the apple store, and download podcasts etc.. but it is not possible to sign into an account or make purchases.
One person has replied to many of these postings suggesting the problem can be fixed by updating DNS settings, which could add weight to this theory. The person who posted this didnt explain why this worked for them, but if DNS settings have not propogated fully for a new CRL this could be causing problems for some users. If so this could just fix itself in the coming days, or it may work if you can connect to the internet from a different connection like a public wifi hotspot.
I will post updates if I get anywhere or hear anything back from Apple.

ITunes 8.1 Update Problem

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