ITunes 8.2.1 crashes or will not load, reprots unknow error [13010]

I recently upgraded to iTunes 8.2.1 and have had several errors and it crashes when ever it try to copy files to my iTouch.
The program installed and ran the first time but on subsequent starts the program would return a message iTunes cannot load, unknown error 13010. Looking through the forums I found several others with the same problem. The solution was to delete the Genius library files. I did that and iTunes loaded. But each time it loads it recreates the this Genius thing and the program will not run after it's finished or crashes while creating the Genius Lib. I started canceling the Genius as soon as iTunes loads and i'm able to keep it up and running.
The next problem is every time I try to copy files to my itouch the program crashes in the middle of the copy. I found that it will run for a while but eventually the program will crash.
Does anyone know if this is related to that @#%@! Genius thing. Can I remove Genius?
My next course of action is to delete 8.2.1 and go back to an earlier version.
Is anyone else experiencing similar issues?
Thanks

You can not get rid of Genius, but you can turn it off on the iTunes Store menu.
Another thing you could try is to rebuild your library using this method:
http://support.apple.com/kb/HT1451
But ... I am just wondering if one of your content files is causing iTunes to crash.
Check this article on troubleshooting crashes:
http://support.apple.com/kb/TS1421
The section headed "Check for content files with issues" is the one you want. If that's not it, it is a good article on general troubleshooting.

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3/24/15 4:32:43.935 PM iTunes[3823]: ApplePushService: APSConnection being used without a delegate queue
3/24/15 4:54:29.072 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.3988) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
3/24/15 4:54:29.073 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.3988) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
3/25/15 2:23:15.975 PM storeaccountd[298]: ADI: {
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    "Content-Length" = 21015;
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    Date = "Wed, 25 Mar 2015 18:23:15 GMT";
    "Last-Modified" = "Wed, 25 Mar 2015 16:40:56 GMT";
    Server = "ATS/4.1.0";
    "Strict-Transport-Security" = "max-age=31536000";
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    "x-apple-aka-ttl" = "Generated Wed Mar 25 09:40:56 PDT 2015, Expires Wed Mar 25 15:20:56 PDT 2015, TTL 20400s";
    "x-apple-application-instance" = 36406;
    "x-apple-application-site" = ST11;
    "x-apple-jingle-correlation-key" = W5HRNAMC6CEP5EIQ6T24QSFFIM;
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3/25/15 2:23:18.443 PM storeaccountd[298]: ADI: {
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    "Content-Encoding" = gzip;
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    "Strict-Transport-Security" = "max-age=31536000";
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    "edge-control" = "no-store, cache-maxage=0";
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    "x-apple-application-instance" = 92251;
    "x-apple-application-site" = ST11;
    "x-apple-asset-version" = 0;
    "x-apple-date-generated" = "Wed, 25 Mar 2015 18:23:18 GMT";
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3/25/15 2:23:18.558 PM storeaccountd[298]: ADI: {
    "Cache-Control" = "no-transform, max-age=14205";
    Connection = "keep-alive";
    "Content-Encoding" = gzip;
    "Content-Length" = 21015;
    "Content-Type" = "text/xml; charset=UTF-8";
    Date = "Wed, 25 Mar 2015 18:23:18 GMT";
    "Last-Modified" = "Wed, 25 Mar 2015 16:40:56 GMT";
    Server = "ATS/4.1.0";
    "Strict-Transport-Security" = "max-age=31536000";
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    "X-Apple-Partner" = "origin.0";
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    "x-apple-application-instance" = 36406;
    "x-apple-application-site" = ST11;
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    "x-apple-max-age" = 14400;
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3/25/15 2:23:22.977 PM storeaccountd[298]: ADI: {
    "Cache-Control" = "no-transform, max-age=14201";
    Connection = "keep-alive";
    "Content-Encoding" = gzip;
    "Content-Length" = 21015;
    "Content-Type" = "text/xml; charset=UTF-8";
    Date = "Wed, 25 Mar 2015 18:23:22 GMT";
    "Last-Modified" = "Wed, 25 Mar 2015 16:40:56 GMT";
    Server = "ATS/4.1.0";
    "Strict-Transport-Security" = "max-age=31536000";
    Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
    "X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13%20ab:DCT0/https/TrPod=7/itspod=9?ix=5";
    "X-Apple-Partner" = "origin.0";
    "apple-timing-app" = "28 ms";
    "x-apple-aka-ttl" = "Generated Wed Mar 25 09:40:56 PDT 2015, Expires Wed Mar 25 15:20:56 PDT 2015, TTL 20400s";
    "x-apple-application-instance" = 36406;
    "x-apple-application-site" = ST11;
    "x-apple-jingle-correlation-key" = W5HRNAMC6CEP5EIQ6T24QSFFIM;
    "x-apple-max-age" = 14400;
    "x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
    "x-apple-request-store-front" = "143441-1,13 ab:DCT0";
    "x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
    "x-webobjects-loadaverage" = 0;
3/25/15 2:42:34.147 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.5236) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
3/25/15 2:42:34.149 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.5236) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
3/25/15 2:52:49.424 PM SubmitDiagInfo[352]: Submitted problem report file:///Users/kf4kdp/Library/Logs/DiagnosticReports/iTunes_2015-03-24-154526-1_ Dave-Huffmans-MacBook-Pro.crash
Process:               iTunes [893]
Path:                  /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:            com.apple.iTunes
Build Info:            iTunes-1200012001000050~1
Responsible:           iTunes [893]
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
1   com.apple.iTunes               0x00000001080047d1 0x10733f000 + 13391825
2   com.apple.iTunes               0x0000000108004193 0x10733f000 + 13390227
3   com.apple.iTunes               0x0000000107ff2567 0x10733f000 + 13317479
4   com.apple.iTunes               0x0000000107ff2742 0x10733f000 + 13317954
5   com.apple.iTunes               0x00000001078b48a7 0x10733f000 + 5724327
6   com.apple.iTunes               0x0000000107c74c03 0x10733f000 + 9657347
7   com.apple.iTunes               0x0000000107c67cdf 0x10733f000 + 9604319
8   com.apple.iTunes               0x0000000107c6894d 0x10733f000 + 9607501
9   com.apple.iTunes               0x0000000107c6b83f 0x10733f000 + 9619519
10 com.apple.iTunes               0x0000000107c7261c 0x10733f000 + 9647644
11 com.apple.iTunes               0x0000000107d98f2d 0x10733f000 + 10854189
12 com.apple.iTunes               0x0000000107d94a5d 0x10733f000 + 10836573
13 com.apple.iTunes               0x0000000107d968c2 0x10733f000 + 10844354
14 com.apple.iTunes               0x000000010809a799 0x10733f000 + 14006169
15 com.apple.iTunes               0x000000010809a724 0x10733f000 + 14006052
16 com.apple.iTunes               0x0000000107587b07 0x10733f000 + 2394887
17 com.apple.iTunes               0x000000010758993d 0x10733f000 + 2402621
18 com.apple.iTunes               0x00000001080ff183 0x10733f000 + 14418307
19 com.apple.iTunes               0x000000010809e965 0x10733f000 + 14023013
20 com.apple.iTunes               0x0000000107a2305a 0x10733f000 + 7225434
21 com.apple.iTunes               0x0000000107a22f06 0x10733f000 + 7225094
22 com.apple.iTunes               0x0000000107a22745 0x10733f000 + 7223109
23 com.apple.iTunes               0x0000000107a21c1f 0x10733f000 + 7220255
24 com.apple.iTunes               0x0000000107a23ea7 0x10733f000 + 7229095
25 com.apple.iTunes               0x0000000107a216ee 0x10733f000 + 7218926
26 com.apple.iTunes               0x0000000107a16476 0x10733f000 + 7173238
27 com.apple.iTunes               0x0000000107a15bf9 0x10733f000 + 7171065
28 com.apple.iTunes               0x0000000107a0be71 0x10733f000 + 7130737
29 com.apple.iTunes               0x0000000107ba2bd4 0x10733f000 + 8797140
30 com.apple.iTunes               0x0000000107ba3794 0x10733f000 + 8800148
31 com.apple.iTunes               0x0000000107ba385a 0x10733f000 + 8800346
42 com.apple.iTunes               0x0000000107af26a6 0x10733f000 + 8074918
43 com.apple.iTunes               0x0000000107341934 0x10733f000 + 10548
19 com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
20 com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x0000000108004811 0x10733f000 + 13391889
2   com.apple.iTunes               0x00000001074830cc 0x10733f000 + 1327308
3   com.apple.iTunes               0x0000000107483ebc 0x10733f000 + 1330876
4   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x000000010757ec25 0x10733f000 + 2358309
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x00000001080047d1 0x10733f000 + 13391825
2   com.apple.iTunes               0x0000000108004193 0x10733f000 + 13390227
3   com.apple.iTunes               0x000000010811e7ee 0x10733f000 + 14546926
4   com.apple.iTunes               0x000000010811d4cb 0x10733f000 + 14542027
5   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
2   com.apple.iTunes               0x000000010790f960 0x10733f000 + 6097248
1   com.apple.iTunes               0x0000000107f6e831 0x10733f000 + 12777521
2   com.apple.iTunes               0x0000000107f6e774 0x10733f000 + 12777332
3   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x0000000107f6e831 0x10733f000 + 12777521
2   com.apple.iTunes               0x0000000107f6e774 0x10733f000 + 12777332
3   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
6   com.apple.iTunes               0x00000001080442a4 0x10733f000 + 13652644
7   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x00000001080047d1 0x10733f000 + 13391825
2   com.apple.iTunes               0x0000000108003c7c 0x10733f000 + 13388924
3   com.apple.iTunes               0x0000000108003c20 0x10733f000 + 13388832
4   com.apple.iTunes               0x0000000107a24449 0x10733f000 + 7230537
5   com.apple.iTunes               0x0000000107a1c553 0x10733f000 + 7198035
6   com.apple.iTunes               0x0000000107a1c083 0x10733f000 + 7196803
7   com.apple.iTunes               0x0000000107a1ba6b 0x10733f000 + 7195243
8   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x00000001080047d1 0x10733f000 + 13391825
2   com.apple.iTunes               0x0000000108004193 0x10733f000 + 13390227
3   com.apple.iTunes               0x0000000107707307 0x10733f000 + 3965703
4   com.apple.iTunes               0x0000000107705f1a 0x10733f000 + 3960602
5   com.apple.iTunes               0x0000000107706579 0x10733f000 + 3962233
6   com.apple.iTunes               0x00000001075d6144 0x10733f000 + 2715972
7   com.apple.iTunes               0x00000001075d4f74 0x10733f000 + 2711412
8   com.apple.iTunes               0x000000010804375a 0x10733f000 + 13649754
9   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
1   com.apple.iTunes               0x00000001080047d1 0x10733f000 + 13391825
2   com.apple.iTunes               0x0000000108004193 0x10733f000 + 13390227
3   com.apple.iTunes               0x0000000107707307 0x10733f000 + 3965703
4   com.apple.iTunes               0x0000000107705f1a 0x10733f000 + 3960602
5   com.apple.iTunes               0x0000000107706579 0x10733f000 + 3962233
6   com.apple.iTunes               0x00000001075d6144 0x10733f000 + 2715972
7   com.apple.iTunes               0x00000001075d4f74 0x10733f000 + 2711412
8   com.apple.iTunes               0x000000010804375a 0x10733f000 + 13649754
9   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
3   com.apple.iTunes               0x00000001076a9b73 0x10733f000 + 3582835
4   com.apple.iTunes               0x00000001076a9aa4 0x10733f000 + 3582628
5   com.apple.iTunes               0x000000010804375a 0x10733f000 + 13649754
6   com.apple.iTunes               0x000000010804489a 0x10733f000 + 13654170
       0x10733f000 -        0x108af5ff7 com.apple.iTunes (12.1 - 12.1.0.50) <2075878A-96E6-3618-9BAE-94182D6ACC67> /Applications/iTunes.app/Contents/MacOS/iTunes
       0x108f44000 -        0x108fc6ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <A8C24FDB-80B4-34DA-BBE8-E44833212BAD> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
       0x109050000 -        0x109251fff com.apple.iad.iAdCore (1.0 - 1) <5AB566C8-44B1-3519-844B-3F7111C6FC89> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
       0x10937a000 -        0x109539ff7 +libgnsdk_dsp.3.06.0.dylib (3.6) <AEBCD154-F8A8-3E7C-9222-4F36786E2AA0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.3.06.0.dylib
       0x10954f000 -        0x10969bff7 +libgnsdk_manager.3.06.0.dylib (3.6) <109C5524-D4BD-3F2F-B1D3-3B8850F085AE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_manager.3.06.0.dylib
       0x10976c000 -        0x10978ffff +libgnsdk_link.3.06.0.dylib (3.6) <F3557EC1-CC1E-36E0-84A0-87B0E6FA94C3> /Applications/iTunes.app/Contents/MacOS/libgnsdk_link.3.06.0.dylib
       0x1097ad000 -        0x1097f6ff7 +libgnsdk_submit.3.06.0.dylib (3.6) <E9FA20E0-5C2F-377B-94CB-40FCF29FC43E> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.3.06.0.dylib
       0x109801000 -        0x109849ff7 +libgnsdk_musicid.3.06.0.dylib (3.6) <CDCB0EC5-505F-3855-AB2E-7426D82605F8> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.3.06.0.dylib
       0x114aab000 -        0x114aafff7 com.apple.QuartzComposer.iTunesPlugIn (1.5 - 18) <1B4414C0-F8B9-3AE3-8E61-3253AA85D4AD> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer

HT5625 I Tunes will not load keep getting error msvcr80 ?

Just tried running update, then got error MSVCR80 Missing please re install which I have and will it will not re install ????

Click here and follow the instructions.
(98907)

System Perferences crash - Sounds WILL NOT LOAD

I had intermittent problems with SysPrefs crashing under 1.5.6 so I hope the 1.5.7 upgrade would help. I repaired all disk permissions. did a full scan with Tech Tool Pro, backed everything up and used the combo installer. All seemed to go OK. But now I can't get Sounds to load at all, and SysPrefs itself crashes about 50% of the time. I have tried it on a bare bones account that loads nothing but communication drivers but still the same problem.
Anybody else experiencing this? And solutions?

It works sometimes, depending on the app.
For example, VLC will play video without sound for 20-30 seconds then suddenly the sound starts. The same video works perfectly in Quicktime. If I reboot, the video may (or may not) work fine in VLC. BUT, if it doesn't work I can't open the Sounds SysPref without rebooting.
That never happened before 10.5.6 but it is happening all the time now. Even Logic seems to "lose" the current sound devices sometimes.
I have also noticed a couple of times that the output device has reset itself from the Firebox to, say, Soundflower. I have no idea how that could happen but I'm quite sure I didn't do anything to cause it.

Moving Ipod and Itunes to another computer - purchased items will not load

I recently moved my music and video from one computer to another. All music that I loaded from CD moved fine. The items that I purchase from the iTunes store, was erased from my iPod but remains in my library. Additionaly, when I purchased more music on the new computer, it goes into the library, but not onto the iPod. I have not deauthorized the first computer, but I need to somehow "authorize" the new computer, but I don't know how.
Please help
Dave

Hello Dave,
See if this article helps: About iTunes Music Store Authorisation and Deauthorisation

Itunes store has a blank page will not load

I have updated my system also uninstalled and reinstalled itunes

Install the Mac OS X 10.6.8 Update Combo
That will replace any missing system files and is applied for troubleshooting.
Restart your Mac after the combo is installed then try iTunes.
If that didn't help, restore v10.6 using your install disc > Mac OS X v10.6 Snow Leopard: How to Erase and Install
No need to erase the drive, just follow the instructions for a retore.
When you're done restart your Mac. Then click Software Update from your Apple menu  top left in your screen.
That should bring all your software up to date.

My itunes will not open its showing error 13010

I'm trying to launch my itunes but every time I click to open the application I keep receiving
an Error notice numbered 13010 saying unable to open? Any ideas on how i can fix this without risking
losing the music??

Hold the option key while starting iTunes and create a new library. Does it start now? If so, it's something to do with your library file. Is there anything we should know about your computer such as you keeping your library on a NAS?

I installed an iTunes update, now I iTunes will not load up. Error messages. I'm running Windows XP

I downloaded an update for iTunes, and now I can't get iTunes to load up. I'm getting error messages. I tried removing iTunes and reloading it. Still no progress to date. I'm running Windows XP ... Thanks for any help you can offer ...

See Troubleshooting issues with iTunes for Windows updates.
tt2

ITunes 8.2.1 crashes or will not load, reprots unknow error [13010]

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