ITunes 8.2 won't start? Possible solution

After a bunch of software updates downloaded to my wife's iBook (G4, 14", 1.33 GHz, 768 MB RAM, OS X 10.4.11) last week, iTunes wouldn't start.
I tried other discussion suggestions (temporarily removing .itdb files in the [username]/Music/iTunes folder and deleting the folder's iTunes Library). iTunes still wouldn't start.
I trashed iTunes and followed other suggestions to remove all traces of it. I emptied the trash, restarted and reinstalled: Did iTunes work? Nope.
The crash report mentioned Quicktime. I tried to start it. No go. Hmmmm.
So I trashed Quicktime.app and all traces of it in /Library, /Library/Preferences and ~/Library (get to those by choosing Finder/Go/Go to Folder . . .)
I noticed the Quicktime folder for Library/Preferences also contained files for Flip for Mac WMV. So I deleted the Flip for Mac application, too. I emptied the trash. Two items wouldn't delete: an apple service -- can't remember what -- and a Flip for Mac service. The Mac said they were in use. So I emptied the trash again after the restart to delete those things.
Then I reinstalled Quicktime (7.6.2 for Tiger).
Viola. iTunes (and Quicktime) started working.
I suspect Flip for Mac and its parts were the culprits. I can't prove it. It was an older install and possibly incompatible with the latest update.
At the very least, removing Quicktime and reinstalling it solved my problem.

same boat...8.2 won;t install.
Trouble shooting advises to uninstall itunes and QTime and download, can't download, machine locks up everytime at 97% complete. Now I can;t acces itunes at all...
And of course no support from Apple. Can't find anyone to answer an email or get a number to call...//
Anybody?
If you get something please respond and I will do the same...

Similar Messages

ITunes and QuickTime won't start

Hi!
The problem is that I've installed iTunes, everything went fine, but when I'm trying to start it with iTunes.exe, it won't start.
I can see iTunes.exe in the task manager, for about 5 seconds, and then it disappears.
The same happens with QuickTime player(I don't really care about QuickTime but I thought it can help solving the problem).
I know there is a lot of topics about this on the internet, and yes I've googled it, but nothing solved my problem.
I tried a lot of things already:
* start iTunes.exe with administrator rights
* start iTunes.exe with XP and Vista compatibility modes
* reinstall iTunes with XP and Vista compatibility modes
* uninstall iTunes (and any other apple software), clean any leftover iTunes registry entry, and then reinstall everything again
* boot my windows 7 in safe boot mode, and try to start iTunes.exe
* turn off bonjour service then restart computer and try to start iTunes
* create a new user account, login and try to start iTunes
Nothing helped on Windows 7 32bit, though I have a Windows XP installed as a Virtualbox guest(the host OS is linux), and there is everything works fine, but I would like to use Windows 7.
I had the same problem with the previous version of iTunes. Now I'm trying to install the latest iTunes downloaded from the Apple's site.
I would really appreciate any suggestions!
Regards,
Ferenc Nagy
p.s.: Sorry for my english, I hope you can understand me!

Many thanks. Yes, let's first try uninstalling the ACE pack and seeing if iTunes will launch now.
If iTunes doesn't launch, the pack may have left behind old QuickTime version 6.x componentry in unorthodox locations in your Windows 7 system files. So we'll go looking for that.
First we'll adjust some view settings on the PC.
1. From the Start menu, click Computer.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now, in Computer, open your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "System32" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

ITunes 7.6.1 Library corruption & possible solution

For two or three days itunes have been crashing with -50 errors (cannot save the library file) just after trying to play a song after a fresh launch. Otherwise if quitting without playing any music, I would get a dialog upon normal quit which informed of unexpected quit and invalid disk access errors (multiple crash reports sent to apple over the past 48 hrs)
I have over 30,000 tracks and do not wish to rebuild/reimport/recreate the library again
Booting from Install disk and verify & repairing the disk with disk utility was successful (invalid free space corrected) but did not help with apparent itunes library corruption.
Deleting the various itunes related prefrences from user/lib/prefs and user/lib/prefs/byHost did not help. Reinstalling a fresh copy of itunes downloaded from apple did not help
Trying to rebuild the library created new a library that would still crash with -50 errors
(after taking something like an hour to create a fresh library with assosiated loss of perfectly good album art that was fine before the corruption started) Other weirdnesses included the name of my podcast download folders and my library name in itunes windows changing to japanese/korean/chinese
solution? Disable iwow, turn it off or uninstall it.

I've been unable to launch itunes (7.6.2) ever since the latest updates. Actually, I could launch in a library-less test account, and once after deleting my entire preference (although upon the next restart I had the same problem).
What is iwow?

ITunes error, it won't start!

"This action is only valid for products that are currently installed"
I recently upgraded iTunes with the newer version, but now iTunes won't start. I can't do anything with my music on my iPod, so help would be highly appreceated

It sounds like an installer error message, does this help?
http://consumer.installshield.com/kb.asp?id=Q108474

Upgraded itunes, now it won't start on OSX.8.5 anyone know how to fix this?

upgraded itunes because it was nagging me, now it won't start.
Mac Mini on OSX.8.5 anyone know how to fix this?
thanks
Graeme

Restart your computer,
Refer steps here to delete SC files:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime. START / CONTROL PANEL / Programs n Features / highlight QUICKTIME and click CHANGE then REPAIR.

ITunes and Quicktime won't start up.

I've tried installing and re-installing iTunes about three times now, and each time it'll seem to have installed successfully, but whenever I try to tell the program to start up, it just literally does nothing. I tried to uninstall Quicktime it starts the uninstall, then comes up with an error saying "Fatal error during" with no other text. I click Ok, the window closes and the uninstall is cancelled, with nothing being changed. please help

*Replying to eddy*
An exception occurred while trying to run “C:\WINDOWS\system32\shell32.dll,Control_RunDLL“C:\WINDOWS\system32\QuickTime.c pl”,QuickTime
Perfect! Thank you eddy.
Okay, we're not just dealing with a broken QuickTime here. Some other application (of the same general type that I asked about earlier, or possibly a game) has installed older versions of QuickTime program files in your \system32\ folder. That's what is causing the QuickTime (and iTunes) launch problems, and it's also interfering with your QuickTime uninstalls (producing that fatal error message). So we're going to have to clean that stuff out as well (or else your QuickTime and iTunes are still not going to launch, even after we've fixed your QuickTime).
Preliminaries
Download and save a fresh copy of the QuickTimeInstaller.exe (QuickTime installer file) to your hard drive. (Don't try to run the install on line, and don't start the install just yet.) Get the QuickTime installer that doesn't mention iTunes:
http://www.apple.com/quicktime/download/
*Uninstall and clearing program files and folders phase*
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any QuickTime entries, and click "Remove". Quit out of CleanUp.
Now we'll clear away the leftover QuickTime program files and folders.
Open My Computer. Go "Tools > Folder Options" and click the "View" tab. Make sure that "Show hidden files and folders" is selected and that "Hide extensions for known filetypes" is unchecked. Okay out of the Tab.
Now open "Local Disk (C:)" or whichever drive your Program files are installed on.
Open the "Program Files" folder.
Right-click on the QuickTime folder and select "Delete".
Go back into My Computer and open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
Look for any files or folders with Quicktime in the file name. Delete any such files/folders that you find. (Can't tell you precisely what to look for, because what QuickTime componentry gets dumped in there depends on which program did the dumping.)
Now empty your recycle bin and restart the PC.
*Reinstall phase*
Don't open any other applications after the restart. Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Does that install go through okay? If so, do QuickTime and iTunes start launching again?

ITunes 5.01 won't start

I recently updates my itunes to 5.01. Once I installed the update my itunes will not start. In the task manager the program is running under processes however under applications it is not listed and it never comes up. I have uninstalled and reinstalled 5 times without different results. The last time I uninstalled itunes was removed but Quicktime was not. However, the program does not show up in Add/Remove programs and it won't let me remove the progam but it does not appear to be installed correctly.

I had similar problems and finally had success today
hi Cam!
i've got you bookmarked. i've already thrown you at one other
b really
recalcitrant NIS 2005 problem. will let you know if we get success (that particular person is really good about reporting back on progress).
if people using your technique run into further problems, do you mind if i refer them to you for follow-up work?
love, b

Updated iTunes, now it won't start at all

I had last used iTunes about a week ago. Last night, I went to open it again, which it did fine, but then immediately informed me there was a new version (which it seems to do almost weekly!) I told it to get the update, it took me to the site, I downloaded the Windows version, and let it start the install. Somewhere near the end, while installing (yet another) copy of QuickTime, it stalled and wouldn't finish. I had to force the PC to shut down. When it rebooted, I tried to start iTunes, got the hour glass cursor, and then the machine locked up solid...no keyboard or mouse input accepted. Had to force another shutdown. When I got it back up, I decided to retry the installation. This time it got to the final screen saying the install was done, but at that point, machine was again locked from accepting keyboard or mouse input. Powered down again, rebooted, and tried to start iTunes. Again, hour glass cursor appeared, then system locked solid. It was working fine before the install (note that iTunes originally opened up fine, before telling me there was a new version), but now I can't get iTunes to start at all, and reinstalling didn't seem to help. I don't see any way to get "official" Apple help on this site, as it seems to be limited to this forum. So what is the next step in correcting this mess?? Note that the machine always has Norton AV and Windows Defender running for protection, and is scanned pretty regularly with Windows Defender, Spybot S&D, and Pest Patrol, so doubtful there's anything bad on the system. I did disable Norton AV during the second install, in case that was a problem, though I've never needed to do that before. But right now, system refuses to start iTunes successfully.

Morbius
Norton interferes with iTunes installs all the time. There are thousands of posts about it here on discussions.
One of them by NWA Capt in your own thread!
Turn off norton, run the install from your hard drive (not the internet) and see if iTunes will open.
Then turn norton back on.
If it is Norton 2005, you might need these Lorraine M directions to set up Norton to allow iTunes
http://discussions.apple.com/message.jspa?messageID=810222#810222

Itunes hangs when burning cd's - possible solutions

Hello everyone,
I've had what appears to be the same problem as many many more people on this site.
I haven't got a complete fix, after 4 months of trying but I've got as far as I have with the help of Toonz and the people at Apple.
Now here is what I have found:
1. The problem with my Itunes hanging at burning only happens if I have a mixed playlist that I am trying to burn. When I say mixed I mean a mix of purchased tracks and uploaded tracks from my cd collection. Just uploaded tracks work fine.
2. If I just burn a playlist of purchased tracks it works fine too.
3. If I don't control alt delete when it hangs, and I wait for up to 2 minutes, the burn evenutally kicks in. Don't do anything. Just leave it and see what happens. I was having to control alt delete to get out of the unresponsive Itunes, but by chance, yesterday, discovered that by leaving it it finally burnt my cd! This was a mixed cd with both purchased tracks and uploaded tracks.
Now, the people at Apple don't yet know why this is doing this. It only happens since version 6 of Itunes. This version (I think) was the first to introduce the "checkingplaylist" stage of burning and they seem to think that it might just be something to do with that.
Anyway, that all helped me. It is still frustrating to have to wait for a couple of minutes, but it's better than nothing. They are still trying to get to the bottom of this for me, too.
I hope this helps at least some of you.
Please give me some feedback if it has, as I'd love to know that all my efforts over the last few months could help others!
Good luck
Jane

I think I'm in love...
I just spent the past 3 hours running through reinstalls of iTunes, looking at every support topic and finally found this wonderful, wonderful thread.
I am having the same exact problem with mixed playlist burns.
I also have great success with waiting for only about 1-2 minutes while iTunes shows "Not Responding". Then it fires right up and burns perfectly.
Thank you for posting this quazi solution, and it has helped me tremendously. Well, at least it has saved me from having to transfer all of my music to a new digital music manager.
I hope this issue gets resolved soon
Windows XP

ITunes 10.5 won't start

Hi,
I've had nothing but problems with iTunes 10.5 on my Windows 7 x64 system since I have made the upgrade. iTunes will sometimes start, but most of the time I launch iTunes and nothing happens. If I go into task manager, I see that "iTunes.exe *32" is running. Killing the task and trying to restart iTunes causes the same problem.
When iTunes gets to this state, I have to reboot. And rebooting hangs my computer at "Shutting down" so I have to do a hard power off. iTunes will run fine after a restart, but after some time will fail again after closing and being launched.
I've completely removed and uninstalled iTunes 10.5 to no avail.
Anyone have any ideas on how I can fix this? Is going back to the previous version of iTunes even an option when I am running iOS5?
Thanks!
Dan

I have had the exact same problem since allowing the 10.5 version of itunes to update on my computer. I spent over 1 hour on the phone with the apple support team, and they couldn't fix it. After they couldn't fix it, they tried to blame my Norton 360 security, even though I tried to explain to them that it is a Windows error, and it even happened after I deinstalled the security software. (and yes, disabled the Windows firewall.) I ended up deinstalling all apple programs, quicktime, bonjour, and itunes from my computer. I then googled "itunes apps. downloads" and found a website where I could download the previous version of itune for free. it's not ideal, but I was stuck in a situation where I couldn't use my ipod at all. I can survive like this until Apple realizes that we're not all crazy, and fixes the problem.

Itunes download mac won't start

I have a newer macbook pro. I need to update my ITunes to the latest version 11.1. When I go to the website it seems to function well, and it sends me to the Thankyou screen, but the download never happens. This should be simple but it just won't work.

Hi WVhillbilly,
If you are having issues with downloading iTunes, you may want to try the following link and see if the issue persists:
iTunes 11.1.1
http://support.apple.com/kb/DL1614
Regards,
- Brenden

ITunes downloaded applications won't start on my iphone

Hi there, I have updated my iphone to the new version of 3.1.2 and I have noticed that any applications downloaded from itunes, whether it was through my pc or the iphone, do not start on my device. are there any suggestions on what I should do?

Have you rebooted your device by holding the power button and swiping the top red slider to shut down first?
I've seen small instances of that where the app crashes cause this...
Otherwise, I'd suggest that you go back into iTunes and do a re-restore process on the phone again... Somehow something didn't occur accurately if the reboot doesn't help.

ITunes download error -100000/corrupted file possible solution

I just would like to acknowledge Kate G back in an older discussion for this simple solution that helped others and I. May not work for everyone, but could for some.
If you have Kaspersky as your primary internet security, then disable the protection under "settings" then in "general settings" temporarily until the download(s) are finished. Also try disabling the firewall just in case. Then re enable everything is once they are finished.
I would assume this could work for other internet security software like Norton or whichever you have.
Hopefully this helps, and if not, then at least it was a try. Doesn't hurt to try.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Itunes Setup file won't start up - please please help!

hi, i recently reformatted my computer and once downloaded the latest version of itunes i can't get it to start the installation
i click on the setup file, the hour glass flickers, then nothing
i've downloaded from different browers heaps of times and i tried to use an older setup file version of itunes and still the same thing
can anyone please help, i have no idea what could be going wrong!???
thanx

Normally it is not a good idea to put your PowerBook to sleep whilst there are external drives still attached. It is best to eject/unmount any external peripherals prior to putting the PB to sleep. What is also not a good idea is to force it to shutdown in the manner you have described.
The first thing I would try is a PMU reset.
15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.6) Cube, 2xTAMs, iPods 2G/4G, iPs, AEBS, AX

PowerBook won't start, possible font issue?

I was having a problem with the fonts on my PowerBook. Several fonts in my web browser were showing as gibberish. I figured out that a sub set of my times font was loading (I think it was times symbol or something like that). So I deleted my times in fontbook and left it in the trash can. The correct font loaded in my browser and all was well. Until I shut it down for a few hours. When I restarted it, it loaded up to the user login. After I entered my password, it loaded my wallpaper and just the Spotlight corner of the top tool bar. Then it just sat there. It won't finish loading. I suspect that by moving the times system font (or even part of it) into the trash, the system won't load.
I recently got a LaCie firewire external HD. I installed the SilverKeeper back-up software and ran it so everything from my PowerBook is now sitting on my ExtHD. However, I can't start the PowerBook up and I don't know how to restore from the ExtHD.
I've tried booting up from the install DVD, but it only gives me the option to reinstall or run the Disk Utility.
What I want is to boot from a CD or DVD that will let me access the PowerBook's HD and put the fonts back in the system folder. Or run a restore from the ExtHD.
I know I have an option to reinstall the software from the install DVD, but it's 10.4.0 or 1 and I have 10.4.7 on the PowerBook. Will that screw with any of my settings if I restore back to the early version and then update to 10.4.7?
And is my font theory even right? It's just the last thing I remember doing that might have caused this.
One more resource at my disposal is my Mac Mini that I'm on right now. Can I force the PowerBook to load in firewire disk mode just as a disk and not as a networked system?
Thanks in advance,
Jake

Greg, thanks for your suggestions. I did try to boot up in safe mode, but it froze on the system loading screen and never made it to login. Restarting after that just brought it back to the original problem.
I was using FontBook to locate and delete the Times symbols sub-font.
Is there a way to make a CD or DVD on my MacMini that I can use as a start up disk on the PowerBook and access the hard drive? The system installer DVD won't let me touch the HD when I boot from it.

ITunes 8.2 won't start? Possible solution

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