Itunes 8 backup problems major problem

Itunes 8 backup for Cd/Dvd goes through the process of identifying the files then at the end of this process it shuts down my computer. Does anyone know about this issue? I tried this process about a dozen times and every time it was near the end of the file process it would restart my computer (toshiba A75-S211). PLEASE HELP!

I uninstalled iTunes on an XP Pro SP3 system. The OS failed to recognize the CD with an error code 39 "The driver failed to load" etc.
I found and successfully implemented the following solution at this link:
http://www.geekswhoknow.com/articles/top10_dvd_and_cd_driveproblems.htm
It was problem #5 in their list.
5. Problem: XP - Cannot access the CD or DVD drive after an uninstall.
a. Start Registry editor as in Step 4 (just start regedit)
b. Locate MyComputer and then HKEYLOCALMACHINE
c. Expand System->CurrentControlSet->Control->Class
d. Click the subkey {4D36E965-E325-11CE-BFC1-08002BE10318}.
e. In the right pane, choose UpperFilters (ignore UpperFilters.back entry if present)
f. On the Edit menu, click Delete
g. Similarly delete the LowerFilters key in subkey {4D36E965-E325-11CE-BFC1-08002BE10318}.
h. Exit Registry Editor
i. Restart the computer
j. If the CD recording program does not work, re-install it and try again.

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    Message was edited by: Allan Grossman

    I uninstalled iTunes on an XP Pro SP3 system. The OS failed to recognize the CD with an error code 39 "The driver failed to load" etc.
    I found and successfully implemented the following solution at this link:
    http://www.geekswhoknow.com/articles/top10_dvd_and_cd_driveproblems.htm
    It was problem #5 in their list.
    5. Problem: XP - Cannot access the CD or DVD drive after an uninstall.
    a. Start Registry editor as in Step 4 (just start regedit)
    b. Locate MyComputer and then HKEYLOCALMACHINE
    c. Expand System->CurrentControlSet->Control->Class
    d. Click the subkey {4D36E965-E325-11CE-BFC1-08002BE10318}.
    e. In the right pane, choose UpperFilters (ignore UpperFilters.back entry if present)
    f. On the Edit menu, click Delete
    g. Similarly delete the LowerFilters key in subkey {4D36E965-E325-11CE-BFC1-08002BE10318}.
    h. Exit Registry Editor
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