Itunes 8 - Connecting Ipod cause Blue Screen on Vista

I just installed itunes 8 over my itunes 7 on Vista.
Now whenever I plug in my ipod nano, I get a blue screen death. 3 times so far. even if it is plugged in on boot, I get a blue screen.
Before itunes 8 I never seen a blue screen with vista since it came out.

I think it's safe to say then that either Apple's USB driver shipped with iTunes 8 is broken on Vista, or it's causing a problem with some other common Vista driver.
Are you guys both using the 64-bit edition of Windows Vista?
Also remember to check with your manufacturers to see if there are updated drivers for other devices on your computers. This may help rectify the problem. For Dell (since one of you has an XPS), go to http://support.dell.com and enter the service tag of your laptop and update any hardware driver that's available for you.

Similar Messages

IPod Causing Blue Screen of Death on Windows Vista

I'm posting this in the correct forum now:
For some reason, all of a sudden, whenever I plug in or unplug my iPod to my computer, the computer crashes and quickly shows a blue screen of death before restarting. It has not done this before today. I haven't done anything out of the ordinary with the iPod or the computer that would cause it to do this.
When iTunes opened, it said there was a Windows Update to fix a problem with iPods corrupting upon disconnecting from the PC, but when I tried to download the update, it said something about the update not being needed for this system. The iPod isn't corrupted, everything is still on it. I don't know what the deal is.
I tried system restore back to like a week ago, but this did nothing to help.

First, update the USB Root Driver on your computer: http://docs.info.apple.com/article.html?artnum=305136 Even if there are no new drivers for your computer, follow the last part of the article and let Windows update your USB driver.
Second, be sure you are using a rear port on your computer.
Third, with only the iPod, mouse and keyboard connected (no speakers, no mic, nothing else), reassign the drive letter on your iPod. Try M or P or Z: http://docs.info.apple.com/article.html?artnum=93499

IPOD causes "Blue Screen of Death" with physical memory dump

Plugged in the IPOD into USB port on computer. It shows "found USB device" and then 5-10 seconds later I get the blue screen of death and a notification that there is a driver error and a physical memory dump as occurred.
Spent two hours with Apple people and Dell people this morning and nothing. I have updated drivers, flashed my bios, uninstalled and then reinstalled the latest version of Itunes.
Any help would be greatly appreciated.

what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

System crash when trying to connect IPod touch (blue screen)

Hello all!
All of a sudden, my computer running on Windows XP doesn't recognize my iPod touch anymore. Changing the USB-Port and re-installing iTunes did not help. The actualization of the driver resulted in the system to recognize the iPod for a couple of seconds, but then the system crashed and a blue screen appeared, which made it necessary to restart the system. I had the same thing four times today now and have absoultely no idea what else I could do. Can anyone help?
Thank you in advance!
Message was edited by: globi_lu

I too just had my itouch completely crash. I was attempting to sync and a pop up asked about updating my itouch. I agreed. Only to get the frozen apple screen with the download bar. Now I can't even reset my itouch or get my computer to recognize my itouch. PLEASE HELP!!

HT1369 when syncing ipod, receiving blue screen error WDF_Violation

When syncing ipod, receiving blue screen error WDF_Violation

I am having a similar problem. I have an iPod Classic 80Gb with a brand new computer using iTunes11 on Windows 8.
iTunes sees the iPod on the Sidebar, but when I try to sync or change any settings, roughly half the time it will crash my windows and cite a WDF Violation error. There doesn't seem to be any rhyme or reason to it. Regardless, even if it doesn't crash, it won't sync. It gets as far as "Starting Sync" and then it just stops.
I have verified that the iPod still syncs fine on my old xp machine, and I have tried the following, all to no avail.
Enabling Disk use
Converting higher bit rate songs to 128 kbps AAC
Deleting and reinstalling the iPod's drivers through device manger
Running iTunes in XP SP3 compatibility mode
Running iTunes as Administrator
At one point, with disk use enabled and 128 kbps bit rate selected, I managed to get it to prompt me to Erase and Sync. it went on to erase everything on the iPod, but would not load any of my media back up. Subsequent attempts to sync gave the same result.
I had a look at the link above, but it's a brand new computer and I installed and updated everything myself to the latest version, except my Wacom tablet, which was acting funny with the latest driver, but it can't be that because the original driver from the install CD I reverted too has workd fine in conjunction with iTunes and this same iPod for years on my other machine.
I am getting extremly frustrated with this. Someone please help make it better !?!

BB Desktop Software causes Blue Screen at Windows XP

Hi,
I'm using BB Desktop Software 6.1.0.35 at Windows XP over Lenovo X201 laptop. When I try to sync the adressbook or calendar between my BB(Storm II 9520) and my laptop, it often causes blue screen at my laptop.
I tried to uninstall and reinstall the desktop software but the blue screen occures again. But, the same version of Desktop Software at Windows VISTA over HP pavillion Desktop doesn't cause similar problem.
Please kindly let me know how can I fix it or please check if there are any defects at your Desktop Software.
If you need, I can send the screenshot to you via email.
Best Regards,

Just unisntall this version and install the desktop version 5.1. That will not give you blue screen infact it is fully compatible with xp
Need any help please let me know

Skype video crashes my GPU driver and causes blue screen.

Hello,
Installed a new copy of windows and got the latest version of skype for my PC (on wich skype worked just fine, video calls, voice calls, but it was an older version. No hardware changes)
With the new skype, I , for the least, get driver crashes, and for the most, a blue screen, when I just go to options to set up my webcam.As soon as I see the square "loading" my webcam in the options, everything freezes and I get a driver crash or a blue screen.
Current specs:
i5 4440, stock clocks
2x8gb 1333 ddr3 1.5v ram, stock
R7 260x, stock
500w PSU, not the best quality, But I also tried a 1000w platinum PSU, and same resaults.
last error code I remeber from the blue screen was: 0x00000116
I know it is related to the GPU, but it doesn't have power deficiency, since I manage to run heavy games just fine.By the way, my webcam works just fine on different web sites, so it's not the webcam.
What I tried:
-Degrading to the oldest supported version by skype
-Degrading video drivers
-Using different webcams
-Installed all windows 7 64 bit updates
edit:
skype 6.14 works, but newer versions crash my GPU drivers and cause blue screen

I would suggest uninstalling Droidcam as it could be the source of some delays assisting in causing the problem. TDR problems occur when your videocard is unable to respond in 2 seconds for a variety of reasons (heat, tweaks), forcefully resetting the card. Some people increase this delay in their registry from 2 to up to 10 seconds to give the card time to catch up so that a reset doesn't occur. You can try this MS fix it which increases this delay. https://support.microsoft.com/en-us/kb/2665946

Schannel errors - appears to be causing blue screens

Hi guys
Every once in a while (a few times a month) our RDS server (server 200r82 hyper-v VM) decides to blue screen and restart.
Each and every time it crashes, we notice hundreds and hundreds of schannel errors appearing just before the crash (event ID 36888)
Well, it did it again this afternoon, and over the last 12 hours we noticed 1008 instances of this error, with 60 odd messages appearing within 0.2 seconds of each other, and 2 minutes before the crash.
I also noticed that just before the crash, there were a handful of services which hung seconds before the logged unexpected shutdown event. These services are as follows.
- UmRDPService
- WPDBusEnum
- UxSMS
- Audio Endpoint Builder
After the crash, it doesnt log any Schannel errors. although, saying this now and just checking again, it looks like its logged 127 instances of the same schannel error, starting from after around 2 hours of bringing the server back online.
Do these Schannel errors cause blue screens/crashes? Or is it something else I should be looking at... I'm at a loss, as there's not a lot more in the way of logs that seem to be telling me what's going on..

Hi EsDood,
Would you please let me know complete message of Event ID
36888? For Event ID 36888, it generally occur if a user tries to access a web site using HTTP but specifies an SSL port in the URL. Please check the Schannel tracing log if find relevant clues.
How to enable Schannel event logging in IIS
Please also refer to following thread and check if can help you.
Schannel
error, Event ID 36888? - IS there a way to Identify what causes Schannel to log error?
In addition, I noticed that a BSOD issue occurred on the Windows Server 2008 R2. Troubleshoot this kind of
kernel crash issue, we need to analyze the crash dump file to narrow down the root cause of the issue. Did you get any dump files? If get, please refer to
KB315263 and check if can help you.
If this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

IPod touch causes "blue screen" crash on connection

So, following a defrag on my XP based pc, when I connect my iPod touch to the pc via USB, the PC immediately blue screens. (STOP 0x0000007E 0xc00000005 0x00000000 0xf78ed7c4 0xf78ed4c0).
I suspect it may be the iPod touch USB driver? Is that likely? If so, how do I remove the corrupt driver and reinstall?
Thanks

Thankfully, after a few changes and reviewing some of the other posts in this excellent forum, I have resolved the problem. It had nothing to do with the defrag at all. What I had omitted was that prior to the blue screen, I had installed the free Photoshop Mobile App from Adobe. By editing and saving a photo, a new directory was created in the photo albums. Then when I connected the iPod to my PC, for reasons best known to Aple (but see various other threads in this forum) the pc thought the iPod was a camera, and tried to load a USB camera driver. I assume this must have conflicted with an existing USB driver on my pc, causing it to "blue screen". By totally removing the app and the new album on my iPod, I was able to make my pc recognise the iPod as an iPod again. Shame, I thought the photoshop app was good, but I shall avoid it (and any other app that creates albums / photos) in future.
Is there any obvious way to alert Apple to these sort of problems with third party apps - or possibly with their OS on the iPod which should be able to stop errors like this?

IPod Touch connection causes blue screen of death.

I am using a Dell DHS desktop computer running Windows XP. I want to restore my 2ng generation iPod Touch from a back up in iTunes (9.0.2). I plugged the iPod in and started the restore but about a quarter way through, after the iPod disconnects and reconnects, I got a blue screen of death.
I have no idea why this is happening. Does anybody have a similar problem or, even better, a solution to this?

Hello Sam,
And welcome to Apple Discussions!
Have you had a chance to look at this Apple support document related to this issue? If not, I would start here.
http://support.apple.com/kb/TS1502
B-rock

IPod touch blue screen of death on vista when synching photos

Hi forum,
I've just purchased my gorgeous iPod Touch 16Gb. However, when I try and synch it to my Windows Vista PC (32 bit enterprise edition), it blue screens, does a memory dump, then restarts every time.
This only happens when synching photos, specifically when the "optimising photos for iPod" process takes place.
I'm running the latest version of iTunes (7.4.3.1), the iPod software is current, and my computer is fully patched and up-to-date.
Is there anyone out there who can help me solve this problem? The photo functionality is one of the reasons I bought the iPod, and I would like to get this sorted!
Thanks!
Frustrated iPod user.

Restore does nothing + it's brand new - any other ideas?

Vista - Updating iTunes Library Error, Freeze, Blue Screen - Work Around?!

I may have a solution & partial root cause for the "Update iTunes Library" freeze / blue screen issue.
Details:
- I've been running Windows Vista since its release.
- iTunes worked fine under Vista since my XP->Vista clean install.
- I updated to iTunes version 7.1.1.5 a month ago and the problem started.
- After installation, iTunes tried to update the Library and after a minute or two, it hung and then went to a blue screen. I restarted iTunes MANY times over the month and tried to re-install it - nothing worked.
Solution? (for me anyway)
Recall that when you log into Vista, even if you're the only user, you DO NOT have administrator privilages. You are only granted those AFTER a request and authorization (I think this is where iTunes hangs). Now, this solution might be a stretch, but iTunes worked after I stumbled across this. I took two steps and am not sure which or if the combination worked...
- I was working with system commands that required administrator authorization. So the system prompted me, as it does everything, and I was granted them. Was this key? I don't know.
- I also copied the iTunes Library to my Desktop, started iTunes and let it create a new, blank, iTunes Library. I closed iTunes and copied my old iTunes Library file back from the Dekstop.
When I restarted iTunes, it started to update the iTunes Library and this time it completed successfully.
Not taking anything for granted, I did a shutdown/restart to make sure it was clean.
- I did run into a blue screen AGAIN at shutdown. But this time it rebooted clean and iTunes has been running perfectly for 3 days.
I hope this helps someone!
JohnnyHo
Dell XPS 600 Other OS Vista 32-bit, Pentium D Dual Core 3.2GHz

what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

ITunes causing Blue Screen of Death

Okay, I am running Vista, as it was my only option at the computer store. At random times in iTunes it will freeze and cause the blue screen of death. This is a serious problem for me because I have poured a couple hundred dollars into iTunes and now I can't even consistently get the stuff I bought because it may cause my system to crash. I have tried the latest version of iTunes, and the 7.2 version, and they both cause the same problem.
Thanks

I had the same problem last night. This started when I began downloading podcasts to my iPhone. Received the blue screen when iTunes began to sync with the iPhone. I'm going to try removing the podcast subscriptions and see if the blue screens stop. I have been running other basic Microsoft Office, Photoshop, and standard HP software with no problems until this occurred. I have not had any other blue screens since I bought the HP in June.
As a separate issues, I can not play any podcasts on iTunes for more than a couple a seconds. iTunes terminates prematurely. I'm using the latest iTunes software.

IPOD sync causes Blue Screen of Death

Every time I plug in my IPOD to sync I get a message about Drive x not being present. options are cancel, retry or continue. Any option just produces the message again for approx. 3 tries then my entire system goes to Blue Screen of Death and starts dumping memory. If I reboot with the IPOD still connected nothing happens. PC will not reboot until IPOD is disconnected.
I'm currently at I-Tunes 10.1.2.17
Thanks

Any option just produces the message again for approx. 3 tries then my entire system goes to Blue Screen of Death and starts dumping memory.
Just in case you're still around, bubba ...
What text and numerical codes are you getting on the blue screen? If it's mentioning a specific filename too, let us know what that is too.
For example:
STOP 0x00000023 (0x000f00b5, 0xfc4af978, 0xfc4af7b4, 0xfeff4a6b)
FATFILESYSTEM
fastfat.sys

Ipod touch causing blue screen

I'm new here so I hope I explain this properly. I have the latest version of itunes installed on my computer with a 1G nano. I just got a ipod touch. I pluged it into my usb port like I did with the nano and it moved all my music onto the touch. The problem now is when i try to plug the touch back into my computer it boots out and goes to the blue screen and says an unexpected error ocured and one or more disks need to be scaned. The computer boots back up and all is well until I try and plug the touch back in and the same thing happens.
Any help would be great.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Itunes 8 - Connecting Ipod cause Blue Screen on Vista

Similar Messages

Maybe you are looking for