ITunes 8 Crashes When I Try To Play Purchased Video
Everytime I try to open a video I purchased from iTunes it immediately crashes, although I can play my own videos fine. I can transfer them to my iphone and play them fine, but not on my laptop.
Here are the problem details if that helps
Process: iTunes [958]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.0 (8.0)
Build Info: iTunes-8003502~2
Code Type: X86 (Native)
Parent Process: launchd [77]
Date/Time: 2008-10-01 11:50:29.498 -0500
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000001c4fae58
Crashed Thread: 0
Error Formulating Crash Report:
Attempt to map [0xe88000 -> 0x20ba910] to 0xe88000, available address range is [0x0 -> 0x1cc0000]
0x94c6714b
0x92bc0e3b
0x0007a77e
0x00075ceb
0x00075a86
0x00075ff8
0x00075e33
0x000794af
0x0008acd1
0x0008534c
0x000864b9
0x00004b86
0x00002f07
0x000094a2
0x0000b5d4
0x0000b121
0x92d6ce23
0x0000a828
0x92d406f5
0x92d405b2
Backtrace not available
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9166d419 ecx: 0x1c4fae58 edx: 0xd8ed6101
edi: 0x00000000 esi: 0x022fd752 ebp: 0xbfff80a8 esp: 0xbfff6f30
ss: 0x0000001f efl: 0x00010246 eip: 0x9168ce02 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1c4fae58
Binary images description not available
Did you get a suitable answer? I am having the exact same problem. I have been using iTunes for years and suddenly I began having this problem. I noticed it first with videos but it also happens with music. A movie will play for about 4-5 sec and then lock up. The spinning time thing comes on. If I wait long enough, it will finally go away and the movie will play, although often with jerks. I removed and reinstalled iTunes. That did not help. Then I removed everything from iTunes and built a new library. That did not help either. I can play any of these same files from Quicktime without a hitch. In fact, that is what I do now to play a movie. I use iTunes to find a movie, then use the Command-R to show it in the finder, then load it in Quicktime. So it is not the files or the hard drive. It is iTunes.
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It is the latest version of iTunes btw.
The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000) -
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Brand new vista install, and brand new iTunes install.
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http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15 -
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Itunes crashes when i try to play video
Itunes works fine for music but crashes when i try ti play movies or tv shows. It works fine with my apple tv, but won't play through my macbook pro. I get the following error report:
Date/Time: 2007-05-26 08:21:28.229 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [59]
Version: 7.1.1 (7.1.1)
Build Version: 3
Project Name: iTunes
Source Version: 7110502
PID: 292
Thread: Unknown
Link (dyld) error:
Symbol not found: _QTGetMoviePlayabilityState
Referenced from: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.0.47
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
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I recently downloaded the app "Download Lite" so that I could download videos directly to my iPad, but when I try to play a video, it crashes. Is it fixable?
You can try to force quit the app
Double tap the home button. When you see the app previews on the screen scroll sideways if needed to get the preview in question on the screen. Flick that preview up and off the screen to close the app. Single tap the home button or home screen preview to exit the mode.
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I have authorized this computer and it is an issues with previously purchases tv shows as well as two I just purchased to day.Hi, potatoqueen!
I have a couple of articles here to help you through the steps of troubleshooting for this issue. The first will help you troubleshoot the iTunes crash, and can be found here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
After troubleshooting that issue, if you are still having issues with video playback, you may want to reference this article to troubleshoot that issue:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
ITunes crashes when I try to play movies.
After updating to iTunes 10.7.0.21 on my Windows 7 PC it crashes everytime I try to play a movie.
Audio files work fine. I uninstalled all Apple Software (iTunes, QuickTime, Bonjour, Safari) rebooted and reinstalled. Same problem .
If I go to my media folders and play the movies direct with QuickTime it works fine. But in iTunes it crashes. (Starting the Movie -> Screen gos Black -> 2 Seconds waiting -> Windows problem manager shuts down iTunes).
Due to this problem I cant watch rent movies anymore
Thanks for your help!
Name der fehlerhaften Anwendung: iTunes.exe, Version: 10.7.0.21, Zeitstempel: 0x504d85d9
Name des fehlerhaften Moduls: QuickTime.qts, Version: 7.72.80.56, Zeitstempel: 0x4f8f8aa7
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00880bda
ID des fehlerhaften Prozesses: 0x10fc
Startzeit der fehlerhaften Anwendung: 0x01cda98001ed8ad2
Pfad der fehlerhaften Anwendung: C:\Program Files\iTunes\iTunes.exe
Pfad des fehlerhaften Moduls: C:\Program Files\QuickTime\QTSystem\QuickTime.qtsTry the following user tip:
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