ITunes 8 has deleted my library & playlists..............

......not only has iTunes 8 deleted my entire library and playlists, my iPhone has also died after upgrading to v2.1.
Question now is: how do I get my iTunes library & playlists back?
Any help would be much appreciated.

I have the same problem.
I installed iTunes 8 and it deleted my entire iTunes Library and playlists.
Now...How can I move the library & playlists from my iPod back to iTunes? and not just the purchased content but ALL the content?
iTunes says that my iPod is sync with another iTunes library...non-sense.
Please...help needed!

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Itunes 11.has deleted all playlists -help??

Hi
iTunes has deleted all of my playlists! the music is all still there, just no playlists. can I get them back?

Hey Mr_M_J_Simmons,
Thanks for the question. It may be necessary to re-create your iTunes Library, as this may salvage your previous playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

HELP-Cant sync ipod tocuh with itunes and has deleted all my itunes library

Hello,
My ipod touch wont sync with my itunes and it is supposed to do so every time i connect it, also it has deleted my entire itunes library, how can i sync it and how can i restore my library???
THNX U ALL,
Yamileth

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

Itunes has deleted my library :-(

I just downloaded the latest update to itunes and now half my library has been deleted (the ! shows and says the file cannot be located). I have searched everywhere and can't find the files, even the songs I have purchased from itunes will not play.
I recently got rid of all my old CDs, there is no way I can re import them.
I tried going to the itunes store to re download my purchases but it wouldn't let me do it.
Can anyone help?
Thanks

I've had similar problems with the latest download - it now crashes everytime I try to sync my library - which like your has been depleated.
Fortunately for me I stop my librry on a separate HHD and so I do still have them all safely on the other drive.
As for the iTunes purchase re-download, thats something that needs adding to the stor as I;ve lost a couple of purchases that way as well!
Sorry, I havent actually helped you there have I! lol

ITunes Match has reverted my library

Imagine my surprise when I went to listen to music this afternoon only to find that iTunes Match for some inexplicable reason has deleted all playlists I created within the last 3 weeks from all of my devices, it has also resurrected playlists I deleted 3 weeks ago!!! Everything was fine this morning.
All meta data in my library has also reverted without any explanation. Recently played songs are ones I listened to 3 weeks ago. I'm using OS X Mavericks 10.9.4 and iOS 7.1.2 on my devices, no iOS 8 betas or Yosemite betas so there's no reason for this to happen!!!
To say I'm irate with iTunes Match is an understatement. I'm turning iTunes Match off permanently and advising people I know to avoid it at all costs it's not worth the hassle, one of the worst apple products I've ever had the misfortune of using.

It's too bad that things have not gotten better on iTunes Match. I cancelled my subscription last year, after running into similar issues. iTunes eats your music and sometimes doesn't give it back. I agree, it's one of the worst products they have right now. If you want a system that works well with keeping your music safe and uploaded, Google Play, is quite good, and even has an iOS app. Good alternative and also auto-uploads your iTunes music purchases whenever you purchase new music.
Just an idea.....

New itune update has deleted everything

Hi,
I have just done the new itunes update and after i restarted I went into my itunes and it has deleted all my music, videos apps and tones. What has happened. I had over 40,000 songs on there and its all gone. Plus number of playlists etc. Can anyone please help. thanks Caz

See Empty/corrupt iTunes library after upgrade/crash.
tt2

ITunes match has deleted a playlist and all my itunes library are showing errors on my mac, it wont update

I have logged into iTunes on my Mac and found that one of my playlists has been wiped and that every single of my 12000 songs has an error saying that it cant be loaded in itunes match when they are all there.

Kind of a similar issue. I have long recordings of a radio show I like to catch up on on my mobile devices. All of this kind of media were greyed out and yet initally played. Then they would not play after a sync but could be seen. Also palyback position was lost despite being set in options. Crudley fixed by turning iTunes Match off on the device and resync. KInd of defeats the object of the subscrition though. :-(
Obviously its a great idea to have everung backed up in the Cloud but there's still a lot of user niggles coming to light it seems. Good luck.

ITunes has deleted my library file twice in one week

A week ago, I opened iTunes to find that my entire library file had been deleted. The files were still on my hard drive but all were missing from itunes. In addition, all of my iPhone apps were gone and all of my podcast subscriptions were deleted. I spent hours restoring everything and now they are gone again. I opened iTunes just now and everything is gone again. I am given a welcome screen as if starting iTunes for the first time. What is going on here?!? Again, all of my files are safe on my hard drive. It is just the library file that seems to be getting deleted.

Once does seem to happen occasionally. Twice suggests active interference. Sony VAIO computers used to ship with their own media managment software that would delete the iTunes library file. It is also possible that AV software might interupt the process by which iTunes updates the database file. Look at your advanced settings to see if you can't exclude the iTunes folder from real-time scanning.
As for restoring things, this method should sort you out...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

ITunes and Ipod no longer recognize or has deleted my library

Hello all. I am coming here for help from the pros, so be gentle!
This morning, I opened my ipod to see that many of my playlists were missing and the songs from those playlists were gone. In addition, when connecting to the computer, the same problem occurs. I don't know exactly how many songs were lost, but it is quite troubling. I tried a reset and that did not help. It was working fine yesterday and even last night while playing Starcraft.
Since Starcraft is an older game, my second screen was not working properly. itunes made several prompts and it looked liekit was scannign my ipod in the usual update fashion. Once I finished the mission, I then shut down my computer as it seemed liek the ipod was doen updating.
Any ideas?

Hi, Linda from Folsom. Thanks for the message.
While I do run iolo system mechanic, my issues did not start until *after* I downloaded iTunes 10.5.2.
On the same date I updated iTunes, I also downloaded a Java update. I did these one after the other so didn't now which updated started the issue.
I later found that my issues were also related to iCloud usage for syncing, which I resolved this week by eliminating iCloud from my life (other than backing up my iPhone).
I posted something in the community about how I undid everything iCloud did to my Outlook, but my solution is only for those who no longer want to use iCloud with Outlook.
That's an interesting point about the iolo system because I didn't have any issues at all with it (until I updated iTunes).
I had a very similar system setup at the time as you do:
iPhone 4 with OS 5.0.1
Outlook 2007 (now I have 2010 version)
iTunes 10.5.2
Windows 7 home premium (now I have the Windows 7 ultimate version).
I will be interested to hear if your iolo system caused some issues as I do like using it for clean up on my hard drive. When I couldn't use Outlook, I went to "JustAsk.com" and paid the small fee to find out that you can repair office from the control panel programs list; this is what solved my issue.
If you haven't tried it, it's pretty easy:
Open Control Panel
Select Programs
Find Office on the programs list
RIGHT click on it
Select repair
Windows installer runs, then restart
After I did that, iPhone could see Outlook again. That could be where the registry issue is happening with iolo.
Hope this is helpful,
Cecilia

ITunes Match has deleted my music files. How and Why?

I have used iTunes Match since January 2012 however I have noticed that fewer and fewer of my songs are available on my linked devices (iPhone, iPad). When I go to the iTunes Media Library folder to see the original files, many are missing. Typically there are only 1 or 2 song files in an album folder and the rest are just not there.
On an IOS device the songs still appear in the playlists but if selected it will just jump down the list until it finds a song that it decides it can play.
My iTunes library folder was transferred on to a 2GB network attached Lacie drive as it was too big to put on my MBP Retina in July 2012. Currently I use a 2009 iMac for the main iTunes however it is still pointing to the iTunes folder on the Lacie. MBP and iMac are authorised with iTunes store and Home Sharing is on. MBP is set to use Home Sharing, so is not syncing with Match. Apple TV 2 can also access Match and Home Sharing.
To fix this I am now working my way through a backup from June 2012 and manually checking and synching my 1200 top level iTunes folders. Honestly most album folders have only 1 or 2 tracks so I am copying back all the missing tracks one folder at a time. (iTunes has 14000 songs). I cannot merely replace the corrupt new library with the old library backup as the last 12 mths of acquisitions would disappear.
Further there are tracks that have been renamed and filed incorrectly. I have tracks labelled as Bowie or Daft Punk, in Bowie or Daft Punk playlists that are actually from an album of recordings of bird and animal sounds from sub tropical tropical rainforests. Now that kills the party when Harder, Better, Faster, Stronger crossfades into the sound of the mating call of the green tree frog let me tell you.
I have rematched my library several times over the last 12 months. When moving to the Lacie and MBP, then again when moving to the iMac for iTunes but leaving the files on the Lacie.
It's a big mess that will take me about 12-15 hours of filing to (mostly) fix. I'm up to "J".
Why and how did my original files disappear off my Lacie drive? This software/service should not have those rights.
I am a Mac fan and a college IT Teacher so run a well organised home network and am just at a loss.
Please advise.
MBP Retina 256GB 16GB 10.8.4, iMac 21" 2009 500GB 4GB 10.8.4, iPhone 4s 32GB 6.1.3, iPad2 32GB 6.1.3

iTunes Match does not have the ability to remove local files.
The service operates by comparing the selected iTunes Library with the iTunes Store content and 'matching' or 'uploading' - it is very straightforward a 'match' provides equivalent access to iTunes Store content as a recognised 'purchase'; upload simply copies a 256k AAC variant into the cloud. There are no elements of this activity that can erase the local library content.
Would suggest you explore possible alternative causes of file loss. Given the pattern described of selective deletion, leaving many Songs intact - would suggest making at least 2 secure offline Song file backups and starting the library again from a fresh install of iTunes once a thorough sweep of the system has been completed for virus. It is also worth assessing the physical security of the system - who has access & with what privileges.
To access Songs from the cloud, you would have to manually delete the Song from the library or open an empty library - so even when accessing content, iTunes Match provides no local deletion capability.

Now that iTunes Match has hosed my library completely...how do I EASILY get back the albums and songs they didn't match from my hard drive?

iTunes match is a mess. I am not going to go into all the details unless specifically asked but it's useless. Now that I've turned it off I have found that the songs that iTunes could not Match to the iCloud iTunes is no longer able to find! So it wants ME to manually match each song to the location on my hard drive. This is an Apple joke right?
There has got to be a better way! Restore from backup...love to! Will that pull all my music if I was using iTunes Match at the last synch? Help a girl out...I just want my music back.
Sincerely,
And Irish girl who is NOT smiling!

The details are important - you'll have to spill them all, at lest the relevant ones, because this isn't a game of 20 questions. But I'll bite anway -
Are you using iTunes on a Mac or a PC?
iTunes 10 or iTunes 11?
Did you add the files before turning on match, or after? or both (if both, which batch were the missing files in)?
After you turned on match, did you delete your files thinking you no longer need them?
Did you have iTunes set to copy and organize your files, or had you taken the manual route? (the settings are in iTunes Preferences, under "Advanced")
Have you recently renamed your hard drive, or some of your folders, or moved a folder that had music in it?
Does the location of your music library in iTunes Preferences --> Advanced match the actual location of your music?
Right-click one of the missing songs, and choose "Get Info" - does the location of the file match where it really is on the hard drive? If not, what's different?
Do you care about things like play counts, last played dates etc.? If not, you can just re-add all your music files (basically, start over fresh)

Everything in my iTunes is gone! My library, playlists.. everything??

Hi,
I just discovered that absolutely everything in my iTunes is gone!? My library, my playlists.. everything? I started iTunes and it looks like I have never used the program before, I get information on how to use it.
The only thing that has happened recently with my iTunes and computer is that i plugged in an iPhone.
Can I get my library and playlists back somehow? Please help!

DId you have a default setup for iTunes, that is you have your iTunes folder in My music on your c: drive and the music file in the iTunes media folder in the iTunes fodler?
If not you itunes may have defaulted to the default arrangement and it may be simple to put thing back.
Otherwise...
You need to check to see if your music files are there, hopefully they will be.
If they are, and you updated iTunes fairly recently you should have a backup library folder made when you updated. If so you can use it although you will have lost any changes since the last update.
This article tell you how to use a backup library.
http://support.apple.com/kb/TS1967?viewlocale=en_US
This problem shows why it is important to make backups.

HELP- Itunes update has deleted music

I've just updated to Itunes version 7.3.1.3 and my music has gone from 4500 songs to 1800 songs.
Any help would be greatly appreciated as I can't find them anywhere.
Thanks

Thank you.
I've tried that but now all my music has gone
The only Itunes library in there says it was created today.
I'm really concerned now and not sure what to do. This is the last time I'm ever updating Itunes.
Any suggestions
Thanks

Itunes update has caused my library to be updated

This has taken up to an hour on both recent I-tunes updates- why is it doing this? what is it doing? I will not update again if it continues in future- there should at least be a warning and option to cancel and start it later.

it tries to up date my library and then I get a message that iTunes has stopped working and this keeps happening and starts again on its own with the same results
soliscjw, if you're getting that message during the library update, that sounds like an issue either with your existing library file or one (or more) of your content files.
There's advice on troubleshooting those two possibilities in the following document:
http://support.apple.com/kb/TS1717

HT204406 iTunes Match has deleted thousands of songs from a media server

I just just bought iTunes Match and begun to use it on my Mac Book Pro, mac Mini, iPhone and i Pads.
I had different tracks on each device.
The MacMini is used as a media server + had 000's of tracks installed (ripped from CD's) which were not on each my Mac Book Pro and other devices due to HD / space limitations.
When iTunes Match was added on the Mac Mini all ripped CD tracks disappeared (thousands) and only the tracks purchased from iTunes Store appear.
have tried turning off iTunes Match on the Mac Mini but the tracks are still missing.
Any advice on how to recover the tracks? (without having to do a recovery from Time Machine as it is not up to date).

I think its something related to the iTunes/Apple passwords stored in Keychain Access.
Ive had iTunes Match since it first came out way back when (in 2011 I think?). I had this issue up until a few months ago on two of my Macs when all of a sudden the problems disappeared.
Then yesterday I decided to go through the Keychains on one of my macs and because I am OCD i started deleted saved passwords/logins/etc that I thought I didnt use anymore. I deleted so many logins, local items, system items, and system roots....
I have now gotten this error message three times on this mac.
I dont know which type of stored login or system item I deleted that would cause this. But based on cause and effect Im pretty positive this narrows down where to look for a solution.
Rich

ITunes 8 has deleted my library & playlists..............

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