ITunes 8 - Loads Slow and Beach Balls

Ever since I started using iTunes 8 it loads real slow and beach balls as I go through my cover art. Anyone else have this issue?? I never had this problem with any other iTunes versions before.
Sidenote: The Genius is turn off.
Thanks.

Hi J|Spoon,
Try deleting the iTunes preference file. Quit iTunes. Locate this file: com.apple.iTunes.plist
It's here: /Users/YourName/Library/Preferences. Open the Preferences folder, locate that file and drag it to your Desktop. Relaunch iTunes and see if you can access your cover art without iTunes freezing up. If that is the case, then drag that .plist file to the Trash, empty the Trash and reboot. Preference files can become corrupted over time. Your Mac will create a new pref file for you.
Carolyn

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Constant freezing and beach balls

I've skimmed other posts and seen that it usualy is a hard drive issue. My question, though, is that most of those posts seem to relate to people having chnaged the computer's original hard drive to something different. My computer's out of the box; haven't changed anything. It's been doing constant 5-45 second freezes and beach balls but when I brought it in to the genuis bar, they took it in - then gave it back to me exactly the same, because it passed every single test. Anyone have any ideas on what I should do? I bought it in November 2010 (Macbook Pro, 13"), and it's running worse than my housemate's older computer yet supposedly nothing is 'wrong' with it.

Hi a,
It may be a lack of RAM. How much do you have?
One way to get an idea whether more RAM will help or not, is to check Page outs and Swap used. First, use your Mac as you normally would, the longer the better (checking this right after starting up isn’t likely to show you anything). After you’ve used your Mac for awhile (again, the longer the better), go to Applications > Utilities > open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > near the bottom of the window click on System Memory. If Page outs is more that about 10% of Page ins, and/or Swap used is large, chances are good that adding RAM will help.
http://support.apple.com/kb/HT1342
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http://querieslinux.blogspot.com/2009/07/what-is-difference-between-swapping-and .html
Sometimes a process can run amok and use more of the CPU than it should, potentially causing a slowdown and/or heat issues and/or other issues. To check on this, first use your Mac as you normally would, the longer the better (checking thisright after starting up may not show you anything). After you’ve used your Mac for awhile (again, the longer the better), go to Applications > Utilities> open Activity Monitor > in the top menu at right, select All Processes in the drop down menu > click on the column heading titled % CPU (this will update continuously, showing the percentage each process is using) > toward the bottom left of the window, click on CPU (this will show % Idle, which will also tell you how much of the CPU is being used).
It may also be due to a corrupt file or OS and reinstalling the OS could fix it.
It may also be due to certain applications which need updating.

ITunes 10 very slow and pegs processor

Ever since I upgraded to iTunes10 on my Windows 7 machine it has run like absolute garbage. It is ridicliously slow to do anything, right-clicking on a media item and choosing "Get Info" takes 10 minutes to open. *10 minutes!!*
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I WEB loads slow and grey

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I know it seems like this is what you'd expect iWeb to do for you, but unfortunately a side effect of letting iWeb take care of these things is PNG conversion.
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Itunes in external HD slow with beach ball on only certain songs

My itunes folder has always been in an external folder and ran smooth and quick when I would choose any random song. I have about 1500 songs yet only some songs will load with a 5 second delay and rolling beach ball. Is it the newer 8.2 version of itunes, is it the HD? Help.

I've just had exactly the same problem and it coincided with me moving my music folder to a new external hard drive (it was previously on another smaller drive and also upgrading from Panther (10.3.9) to Tiger (10.4.9). I don't think it's a drive problem and name length issue as during the 4 hours last night I was trying to sort this out by moving around folders, consolidating etc etc the actual albums that were getting lost were changing! At one point I transferred all of my music back to the internal drive (to rule out the external drive issue) and using the same library, pointed at the new folder and it all seemed to work OK. However, after a bit more fiddling I started to lose links to albums from there as well. I then looked at the iTunes Music Library.xml file and it seemed that those that were missing had paths to the other external drive still. No matter what I did, I could not get it to rebuild the library with all music in the same location. In the end I trashed the library and dragged all of the music back into iTunes again, which seems to be working OK at the moment - but all of my music is now on the internal drive taking up space whereas I really want it on the external drive again. In the process I have obviously lost all my playlists (why can't I just drag them back from my iPod as they're all on there, but I can't seem to be able to copy them back into iTunes which is a pain?).
I'm still going to try to get to music back onto the hard drive when I get some more time and have noticed in another thread that some people actually have the library on their exetral drive as well, whereas mine has always been in the iTunes folder on the internal drive. How to I move it to the external drive as well - just pick up and drop? Would this help?
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Neil

Spotlight indexing drive and beach balls in Itunes after Power Outage.

Hi, My Mac Pro is hooked up to a battery backup. Last night we had a wind and rain storm and the power went out. The mac stayed on about 10 minutes before it shut down. The power went back on the next morning. When I put my Mac Pro on spotlight began to re-index my second internal drive. It took about 10 minutes to complete. I assumed that it had already indexed. When I plugged my Iphone into my Mac to charge, itunes opened and I kept getting beach balls until the Iphone synced. I never had this before. I opened disk utility and performed a repair permissions. Should I be concerned? Thanks

What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html

Slow youtube videos and beach ball spinning appears

Hi,
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Melin

Ok...
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also i see a spinning rainbow wheel everytime i change window or tab.
So it's not just YouTube...
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
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10.4.7 Runs Slow, Spinning Beach Ball, "kass" takes over system

To the helpful frequenters of this forum:
Since installing Tiger and updating to 10.4.7 recently, I have experienced some major system slow downs on my computer. I am running a Titanium Powerbook G4 with 512MB RAM and 12GB free (from a 60GB hard drive).
My problems seem to center on Mail 2 app, which runs very slowly when accessing the IMAP server (a problem I never experienced with Mail 1 in the days of Panther). However, it extends to other applications: when launching iTunes and Safari, I often get a spinning beach ball and a 10-20 second hang that I never had before. Sometimes closing programs can take a long time. Force quit often does not respond, but for some reason pressing my laptop power key (as if to turn off the computer) helps to get things jump-started.
In my Activity Monitor, there is a Process called "kass" that is eating up anywhere from 20-30% of my processor. I think that this is connected to some sort of Key Access software that might have been installed on my computer for my college access, but I am not sure. Here are the details from Activity Monitor:
/Library/KeyAccess/KeyAccess.app/Contents/SharedSupport/kass.app/Contents/MacOS/ kass
/System/Library/CoreServices/CharacterSets/CFUnicodeData-B.mapping
/System/Library/CoreServices/CharacterSets/CFCharacterSetBitmaps.bitmap
/Library/Caches/com.apple.IntlDataCache.sbdl.501
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/Extras.rsrc
/usr/lib/dyld
/usr/lib/libSystem.B.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/A TS.framework/Versions/A/ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/CoreGraphics
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
/usr/lib/libobjc.A.dylib
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCo re.framework/Versions/A/CarbonCore
/System/Library/Frameworks/Security.framework/Versions/A/Security
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfig uration
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Q D.framework/Versions/A/QD
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/HIServices
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Deskt opServicesPriv
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolbox
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/dev/console
/dev/console
obj=0x018abb38
/tmp/ipc1801548659-5307728
/tmp/ipc1801548659-5307728
obj=0x01a2df08
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/Extras.rsrc
What I don't understand is why this is flaring up now, since the Key Access has always been there (on OS 10.1, 10.2, and 10.3 as I upgraded sequentially). Perhaps there is some sort of bad interaction with the 10.4.7 upgrade? I'm not really sure, but I was wondering how I would go about eliminating this hang up. It might be the source of so much slowing down on my computer!
Thank you very much,
Matthew

Thanks for your help, everyone.
I seem to have solved the problem. The "kass" function was linked to KeyAccess, an app made by Sassafrass. This app was installed on my computer by my University so that I could use certain programs (such as Adobe Photoshop) while on the school network by obtaining a key through the school Internet connection. For some reason this process started to take over my computer once I upgraded to 10.4.7, so I just removed the application from my computer all together. Now the hang-ups in other programs, as well as the IMAP email seem to be back to their old speediness.
Strange how these things work.
Matthew

Yosemite slow, spinning beach ball at every action

Description du problème :
Yosemite worked well for a month or more, until yesterday. I used for the first time a flight simulator downloaded from appstore (for 30 minutes), i don't even know why i did that. After that mbp was really hot. At next start mbp was very slow showing spinningball beach ball at every action (typing, opening folders). I deleted the app, but no improvement was shown. after that i noted there was 10.10.2 upgrade (i had 10.10.1). no improvement. I thought i had to clean a little bit so i downloaded adwaremedic, which found an adware and eliminated it. still no improvement. I finally looked up on support.apple and found plenty of people with this problem and followed intructions: deleted all third party and cleaning programs (fan control and flip4mac wont disappear from system preferences, how to be sure if i uninstalled them right?). anyway still no improvement.
I followed thisguide (Guide: How to solve Yosemite memory leaks and CPU usage) but i'm not sure if i managed to reset smc, as my left **** key doesn't work (i used the right one). still no improvement.
I was thinking about using clamxav (I've read it's the less invasive) to scan the mbp, is it a good idea or not?
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should i reinstall yosemite? if yes, is it necessary to do a backup?
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EtreCheck version: 2.1.7 (114)
Report generated 30 gennaio 2015 10:24:09 CET
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Cliquez sur les liens [Aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
Cliquez sur les liens [Adware] pour l’assistance avec la suppression d’adware.
Informations matérielles : ℹ️
MacBook Pro (13 pouces, mi-2012) (Caractéristiques techniques)
MacBook Pro - modèle : MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU : 2-core
4 GB RAM Extensible
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Bon - Handoff/Airdrop2 disponible
Wireless: en1: 802.11 a/b/g/n
La santé de la batterie : Normal - Comptage de cycles 890
Informations vidéo : ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
Logiciel du système : ℹ️
OS X 10.10.2 (14C109) - Temps depuis le démarrage : 0:23:52
Informations des disques : ℹ️
Samsung SSD 840 Series disk0 : (500.11 GB)
EFI (disk0s1) <non monté> : 210 Mo
Recovery HD (disk0s3) <non monté> [Restauration] : 650 Mo
iRod SSD (disk1) / : 498.88 Go (154.97 Go libre)
Core Storage: disk0s2 499.25 Go Online
OPTIARC DVD RW AD-5970H
Informations USB : ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Informations Thunderbolt : ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper : ℹ️
Mac App Store et développeurs identifiés
Agents de lancement : ℹ️
[désengagé] com.adobe.AAM.Updater-1.0.plist [Aide]
[engagé] com.oracle.java.Java-Updater.plist [Aide]
[engagé] org.macosforge.xquartz.startx.plist [Aide]
Daemons de lancements : ℹ️
[engagé] com.adobe.fpsaud.plist [Aide]
[engagé] com.microsoft.office.licensing.helper.plist [Aide]
[engagé] com.oracle.java.Helper-Tool.plist [Aide]
[engagé] com.oracle.java.JavaUpdateHelper.plist [Aide]
[engagé] com.skype.skypeinstaller.plist [Aide]
[engagé] org.macosforge.xquartz.privileged_startx.plist [Aide]
Éléments Ouverture : ℹ️
iTunesHelper Applicazione (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Plug-ins internets : ℹ️
MeetingJoinPlugin : Version : Inconnu - SDK 10.6 [Aide]
FlashPlayer-10.6 : Version : 16.0.0.296 - SDK 10.6 [Aide]
Default Browser : Version : 600 - SDK 10.10
AdobePDFViewerNPAPI : Version : 11.0.09 - SDK 10.6 [Aide]
AdobePDFViewer : Version : 11.0.09 - SDK 10.6 [Aide]
Flash Player : Version : 16.0.0.296 - SDK 10.6 [Aide]
QuickTime Plugin : Version : 7.7.3
SharePointBrowserPlugin : Version : 14.4.7 - SDK 10.6 [Aide]
Silverlight : Version : 5.1.20913.0 - SDK 10.6 [Aide]
DirectorShockwave : Version : 12.0.3r133 - SDK 10.6 [Aide]
JavaAppletPlugin : Version : Java 8 Update 31 Vérifier la version
Panneaux de préférences tiers : ℹ️
Fan Control [Aide]
Flash Player [Aide]
Flip4Mac WMV [Aide]
Java [Aide]
Time Machine : ℹ️
Time Machine n’est pas configuré !
L’utilisation du CPU par processus : ℹ️
13% mds
4% WindowServer
1% fontd
0% ocspd
0% AppleSpell
L’utilisation de la RAM par processus : ℹ️
571 Mo com.apple.SpeechRecognitionCore.speechrecognitiond
77 Mo installd
56 Mo WindowServer
52 Mo Finder
52 Mo mds_stores
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80 Mo RAM Disponible
1.54 Go RAM Active
1.47 Go RAM Inactive
692 Mo RAM Résidente
2.16 Go Pages entrants
422 Ko Sorties pages
Informations du diagnostic : ℹ️
Jan 30, 2015, 10:01:49 AM Examen de soi - succès
Jan 29, 2015, 02:45:34 PM /Library/Logs/DiagnosticReports/Messages_2015-01-29-144534_[expurgé].hang
Jan 29, 2015, 02:34:07 PM /Library/Logs/DiagnosticReports/firefox_2015-01-29-143407_[expurgé].hang
Jan 29, 2015, 02:09:44 PM /Users/[expurgé]/Library/Logs/DiagnosticReports/SMART Utility_2015-01-29-140944_[expurgé].crash
Jan 28, 2015, 08:29:11 PM /Library/Logs/DiagnosticReports/firefox_2015-01-28-202911_[expurgé].hang
Jan 28, 2015, 08:28:25 PM /Users/[expurgé]/Library/Logs/DiagnosticReports/plugin-container_2015-01-28-202 825_[expurgé].crash
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Jan 27, 2015, 04:44:42 PM /Library/Logs/DiagnosticReports/firefox_2015-01-27-164442_[expurgé].hang
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When you see the beachball, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

ITunes Running Very Slow and other errors

iMac, OSX 10.6.7, 2.66 GHZ, Intel Core 2Duo, 4GB Ram 1067 MHZ DDR3
iTunes 10.2.2
Media is on 1TB USB attached WD Drive / Mac OS Extended. Music Folder is 83GB
When I launch iTunes it tries to update Genius and gets the following error:
"We could not complete your iTunes store request. An unknown error occured (4002). There was an error in the iTunes store. Please try again later."
While viewing my music list in the iTunes browser if I select a star rating for a song, the spinning beach ball may spin for as long as a minute or longer.
If I launch iTunes and do nothing but play music, it "seems" to do ok. If I do something like change a rating that then invokes the spinning ball, from
there on out everything is slow. A change in songs can take a minute or more.
I was just able to download / purchase an album from iTunes store. It was slow and the spinning ball was active for the entire download. I was able to
use other applications but could not click anything in iTunes.
After the download I am able to switch between any and all songs in my library without any noticible lag.
I updated the rating on one of the new songs just purchased and it took a full 3 minutes for the spinning ball to stop.
Any help is appreciated.
Terry

OK, found it. This fixed my performance issue.
https://discussions.apple.com/thread/2536941
This fixed my Genius issue:
Turned Genius off
Closed iTunes
Launch Safari
Preferences/Security/Cookies
delete the apple.com entries

Hard drive access and beach ball

Whenever I open Safari, I hear my hard drive being accessed constantly and get the beach ball. This slows down my computer and makes Safari almost useless. I wasn't sure what the casue of the beach ball was, so I posted something in the OSX forum (http://discussions.apple.com/thread.jspa?threadID=1878540&tstart=0), but have since debugged it (and started using Firefox) and realized the porblem only happened when I used Safari.
This is a recent issue and I don't recall installing anything recently to cause a change. I have 2GB of RAM and 167GB available on my HD, so it shouldn't be a memory issue. I just cleared the cache and history, but it didn't seem to help.
Can anyone help me - I'd prefer to use an Apple product (Safari), but don't understand why it is failing me.
Thanks.

Hi,
It might be an idea to verify the hard drive with Disk Utility just to make sure the disk thrashing isn't a sign of some damage on the drive.
If the disk gets the all clear, try using Onyx and the settings shown on this page to see if it helps:
http://www.titanium.free.fr/pgs2/english/onyx_leopard.html

Why is my MacBook Pro slow? Beach ball

Boy, I was looking at a discussion of this from TODAY, about a half hour ago, and now can't find it.
"Why is my MacBook Pro slow?" brings "screen tearing issue" and other things not related to my problem.
I got and ran Easyfind, and got rid of MacKeeper.
What else do I need to do?
I have the beach ball way too often.
I just made an iMovie, but optimizing it for YouTube is impossible. Boxes keep getting grayed out; complete hangup.
Can easyfind help further?
Thank you.

Hi Tomo 2,
Kim Komando said get Sophos, so I did. I see it found something called Bredo-K on Nov. 22.
It's now scanning my OVER 5 MILLION FILES. Seriously, I don't think I need that many.
Right now about 50% of CPU idle,
about 1.03 GB Ram free.
Sophos is using about 90% of whatever.
This scanning could take all weekend. I need to get rid of some stuff. Hard to know what, though.
Thanks for any more ideas.
Jerry

Brutally slow, spinning beach ball all the time

In the last few months my Intel iMac has slowed to a crawl, making it virtually unusable. The simplest task (opening a new window, dragging a folder, scrolling up or down in Safari) results in the spinning beach ball, often for minutes on end.
I have used Disk Utility to repair permissions, dragged the Fonts and Preferences files from my user Library to the desktop and restarted, and done an Archive and Install, with no improvement. I have 4GB of RAM and at least 10GB of free disk space. Activity Monitor doesn't snow any obvious problems, but often showed the balky programs in red with a "(not responding)" next to each.
Any ideas or suggestions would be appreciated, as I have now resorted to using my wife's laptop as my computer is essentially useless.

With 4GB you should not be paging to disk, but it would not hurt to monitor pageout information. You can do this with *Activity Monitor*, top via Terminal, or if you have installed Xcode, the *vm_stat 60* command from a Terminal session.
What you are looking for is very high pageout activity. But again, with 4GB of memory that should not be an issue, unless you like to run some really memory intensive programs.
After I upgraded to Leopard, I had some slowness that I did not understand. It turned out that when running Tiger, I had a licensed copy of *Little Snitch* installed. However, I did not upgrade Little Snitch to a Leopard compatible version, when I installed Leopard. My problem turned out to be that I had NOT uninstalled the Tiger version of Little Snitch, and as a result its Tiger compatible bits were causing me slow downs when running Leopard.
I actually put up with this for awhile, until I decide to do some house cleaning on System PrefPanes I was no longer really using. That is when I accidentially discovered that my performance came back after getting rid of the Tiger version of Little Snitch.
That was my experience. And I did not really get Beachballs, but I did notice the slowness.
I am suggesting that maybe you have something installed on your system that is not on your Wife's system which is affecting your performance.

Project won't load! Spinning beach ball at opening screen.

So my project is multi-camera, has all externally synced audio, and about 45 min of footage in current timeline. When I created the project, and edited the elements within, all worked fine. But now when I try to reopen the project, I get the spinning beach ball hanging at the opening screen for hours. It just shows "loading project into timeline" forever. It just doesn't want to open. Anyone run into these problems before??
Specs: 2010 mbp, 2.53 ghz i5, 8GB ram, 500GB. OSX 10.8.4

Hi Chris Lee 310,
I'm sorry to hear you are having issues with your Final Cut project.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
Final Cut Pro X: Troubleshooting basics
http://support.apple.com/kb/TS3893
7. Hide Events and Projects
You can isolate issues with events and projects by hiding your events and projects and then un-hiding a project or event. Do this one at a time until you are able to reproduce the issue and identify an affected event or project. For detailed information on hiding events and projects see
Final Cut Pro X: Hiding events and projects
http://support.apple.com/kb/HT4740
I hope this information helps ....
Have a great day!
- Judy

ITunes 8 - Loads Slow and Beach Balls

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