ITunes 8:  randomly skips a purchased song!

If I try to play one of five recently purchased songs iTunes jumps to a random song instead. When I create a search with just the single song, there is no sound, the counter does not advance, but the play count goes crazy as if playing a zero length file over and over. Found another, older song with same symptom.
Off hand I'd say it's a corrupt file. How do I get a refund?

Do you have automatic downloads turned on? (on the Mac)
"doesn't give me access to anything like the icloud icons to download the album"
Turn them on, they are off by default,
You might want to read this: How to use iTunes

Similar Messages

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