ITunes 8 shuts down (error pop-up) when iPod plugged in.

I recently updated to itunes 8 on a Windows XP. I can run iTunes and play music, except when I plug in my iPod. When I plug it in iTunes freezes and comes up with "iTunes has encountered an error and needs to shut down". Conversely, my iPod is recognised by Windows - it does the little sound when its plugged in; and its charging while its connected to the USB. Therefore the problem seems to be in syncing?
I have tried so many things. I have restarted my computer, tried uninstalling and reinstalling iTunes (x2), I have restarted my iPod several times, and I have tried installing QuickTime separately (I read it might have been a glitch with QuickTime). I'm so frustrated, hopefully you guys will be able to guide me in the right direction
Cheers.

hi allimal!
iTunes works alright until I plug in my iPod, then it shuts down saying something about iTunes has unexpectedly encountered an error and must shut down.
what version of itunes do you have? to check, go "help > about itunes", and wait for the version number to scroll up from the bottom. for example, i have a 6.0.4.2.
if you've got a 6.0.2.23, see:
iTunes 6.0.2 quits unexpectedly when you connect ipod
love, b

Similar Messages

  • My iTunes shuts down at step 5 when I try to sync my new iPhone 6

    My iTunes shuts down at step 5 when I try to sync my new iPhone 6.  When I sync my iPhone 5 it has no problem at all.  I reinstalled iTunes and it is still doing the same thing.  My iPhone 6 is new out of the box today.  iTunes is fine as long as I don't sync the iPhone 6.  All my apps are current. Any suggestions?

    I had a similar problem with my iPod backing up.
    Report that here:
    https://www.apple.com/feedback/itunesapp.html

  • ITunes 10.3.1.55 opens when iPod plugged in

    Hello,
    I have iTunes configured to not open automatically when I plug my iPod touch 4G in, but it still opens automatically when I plug it in.
    I am unable to enable or disable the checkbox to Open iTunes when this iPod is connected.
    Has anyone else been able to stop iTunes from opening when plugging their iPod or iPhone in?
    Thanks,
    Dave

    Thank you for your answer, but it's not really helpful since I need to manually manage my music because I don't use iTunes as my music program.  I was able to solve my problem by disabling the iTunesHelper process.

  • ITUNES shuts down whenever I connect my IPOD for updating...

    Whenever I open iTunes and connect my IPOD for updating get the windows message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience... bla bla bla , send or dont send error report". Both Ipod and itunes work well but ipod can't be updated.
    Earlier today, i reinstall iTunes and then updated it to the latest version available on line but the "error" continues.
    What shall I do????
    Please HELP me!!!!!

    First uninstall iTunes AND quicktime in control panel>add remove. Goto acer web site and download any patches and updates they offer, especailly for iTunes issues for your model.
    Now disable any antivirus programs and security programs and things then goto apple.com and download/install the latest version of iTunes, don't install what came with your iPod on CD for its likly outdated by now anyways. When its done installing, reboot the PC

  • Norton Ghost Installer pops up when iPod plugged in

    When I plug in my new 30GB video iPod, the Norton Ghost installer window pops up. I have Norton Ghost 10 installed on my PC. I click cancel on the installed pop-up and then I get into iTunes just fine. Any idea why Ghost pops up?

    uninstalled ghost

  • When I turn on my MacBook it just shuts down straight away however when I plug in the charger and turn it on it stays on but the screen stays black and the fan is the loud

    Help

    Try resetting the SMC and PRAM.
    - Reset the PRAM: http://support.apple.com/kb/HT1379
    - Reset the SMC: http://support.apple.com/kb/HT3964
    Bob

  • How come when i try to update ipod2g 3.1.3 to 4.2 in itunes an error occurs and itunes shuts down?

    OKAY SO EVERYTIME I TRY TO UPDATE MY IPOD TOUCH 2ND GENERATION iOS 3.1.3 TO THE LATEST IN ITUNES WHICH IS 4.2 . i start the download and during the download my computer bring up one of those error things where you click send report or dont send report and i click send report and itunes shuts down i have tried everyhing clicking the restore button update button, even doing the shift and trying to update to 4.0 . nothing seems to work i cant get facebook, twitter, or any app that requires 3.2 & higher.  AND YES I AM SURE THAT I HAVE AN IPOD TOUCH 2G AND MY IOS IS  3.1.3 ... WHAT DO I DO SOMEONE PLEASE HELP.. I DONT KNOW WHAT TO DO AND I HAVE THE LATEST ITUNES 10.6 I EVEN TRIED GETTING 10.X TO SEE IF THAT WORKS IT DIDNT..... AND ALSO WHEN I TRIED TO DO THE SHIFT THING I GOT ERROR 3194 IF I FIXED IT I GOT ERROR 16** I FORGOT BUT IT HAD A 1619 OR SOMETHING LIKE THAT./ I ALWAYS GET ERRORS WHAT DO I DO? PLEASE HELP QUICKLY IM LOSING PATIENCE!

    I WAS SO CLOSE TO GETTING DONE WITH MY IPOD DOWNLOAD BUT THEN WHEN IT WAS ALMOST DONE IT SAID AN UNEXPECTED ERROR OCCURED !! AGAIN ........
    WHAT DO I DOO NOTHING IS WORKING... I;; NEVER BE ABLE TO UPDATE MY IPOD AND BTW I GOT IT IN 2010 JST IN CASE U NEEDED THAT...INFORMATION..

  • ITunes shuts down when I plug in my iPod

    I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
    I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
    So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
    Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
    Message was edited by: WhyWon'tThisAcceptMyName?

    Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
    To change the drive letter:
    Since we know this trick works
    First open itunes, then select Edit-Preferences and leave this open.
    Then, follow the steps [here|http://support.apple.com/kb/TS1493]
    I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
    Message was edited by: hmacross

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Itunes shuts down when connecting Ipod HELP

    Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!

    Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
    1. Find the file(s) on your computer by doing a computer search from the start menu.
    2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
    3. Then open iTunes.
    4. Locate the file(s).
    5. They should have a little ! next to them.
    6. When you click on them, iTunes won't shut down.
    7. Just right click on the file(s) and delete them again, this time from iTunes.
    8. Reset your iPod.
    9. Connect it.
    10. Your problem is solved!

  • Itunes shutting down when I connect mu ipod!

    Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

    My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

  • Itunes shuts down when ipod plugged in

    my itunes shuts down the minute i plug in my ipod. ive unistalled and reinstalled ipod and downloaded the ipod updater but still same problem.
    what can i do to fix this bc ipod is now worthless.
    thanks,
    chris

    okay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    plug the ipod in, collect the crash log, and send it to a discussions host
    in the email:
    (1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
    (2) let them know the precise version of the ipod updater you're using.
    (3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
    love, b

  • Ipod will not go past 'backing up ipod' when syncing and then itunes shuts down???

    hi, need help, have tried re-installing itunes and is failing to work. i can sync the ipod touch (1st gen) to my laptop but cannot snyc it to my boyfriends laptop as it is his. on his it just gets as far as 'backing up ipod' and then an error message appears and itunes shuts down. any help or ideas??? getting pretty annoyed with this. Thanks

    Also see:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • HT1923 when I connect my ipod touch to itunes and unknown error pops up saying itunes cannot connect to ipod. how can I fix this?

    I recently updated my ipod touch to the new IOS version. Now when I go to connect my ipod touch to my itunes, an unknown error pops up saying that my itunes cannot connect to my ipod. Can anyone help me please??

    See/follow this discussion.
                                      when I plug in my itouch to my pc has the following error appear - select the program to launch this program - either microsoft word or my camera/scanner. I purchased items from itunes and it won't let me place them on my itouch. PLEASE help!!!                    

  • When syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated,  what could be the issue?

    when syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated,  what could be the issue?

    You would be better off posting in the iTunes for Windows forum area since your issue is with that rather than an iPod Nano.

Maybe you are looking for

  • How to delete all mails with one klick?

    It's annoying to delete every single mail. How to delete all mails with one klick, like in the paperbasket? Thanks

  • Oracle forms in jdev

    Hi I want to use jdeveloper to develop forms and reports How do i decide which jdeveloper version to get and what is the patch needed? on what basis do we have to decide the version of jdev? Please see to this regards, Sourav Edited by: user13263578

  • Won't sort in alphabetic order. Listed by type.

    The music on my iPod and iPhone does not go in order. They are in alphabetic order in mp3 formate then start over at A again for the AAC types. Is there a setting I clicked in iTunes that I don't know about? I have all my "singles" organized by genre

  • Read idoc from archive in program

    Hi All,   I want to read the idoc from the archive in the program. Please suggest the possible options. we can read the idoc present in the R/3 database using the FM idoc_read_completely. But how to read the same from the archive. I can view the idoc

  • Switch.Any ideas what im doing wrong?

    import java.util.Scanner; public class ASwitchProgram     public static void main (String [] args)     Scanner myScanner = new Scanner (System.in);     System.out.println("Enter your initial");     char name;         name = myScanner.nextChar();