ITunes 8 Windows XP problems

iTunes is useless now! Ever since I downloaded the latest version of iTunes I've encountered nothing but problems. I'm using Windows XP by the way...anyway, at best I can play about 3 songs before the music stops and I get an error message telling me that iTunes has encountered a problem and needs to close. At worst, all I have to do is type a few letters into the search box and that is enough for iTunes to shut down. So essentially, iTunes is useless now and all the money I spent downloading songs from the store is going to waste. This is incredibly frustrating.

Ugh i understand. I'm having sort of the same problem as well, but whenever i try and plug in my iPod Classic, a box pops up and says that the "iPod exeModule has encountered a problem". I can open iTunes 8 and play my music, but i can't connect my iPod and sync it. Any help please??

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After updating iTunes windows says problem exists and closes program

I installed the new update 11.2 etc and now when I open iTunes a windows box pops upand says there is a problem and closes the
program. Now I can't even get to any of my music. I am afraid to uninstall and re-install because I am not technically saavy. I did
go to the Programs listing and hit Repair and even after that it won't work. What a mess. I haven't been able to use the Burn Disc
for quite a while now. Should I just take my computer in for repair? PLEEEEEZE ANSWER.

Hello, rachel a.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

Itunes - windows installer problems

I tried to update from ITunes 11 to 12 and got "Windows Installer Service cannot be accessed". So I removed ALL Apple software from my Windows 7 PC, did various recommended fixes from Microsoft, but still the same. Now I get exactly the same trying to reload ITunes 11! I have had this problem on previous updates, and deleting the various Apple software has always fixed it, but not this time. So very frustrated - anyone know how to fix this please??

Hi Brendan
tried that but didn't help. This is what fixed the problem:
- go into command prompt mode (AKA Dos mode)
- type in sfc /scannow
- let it run.
This solves many Windows problems where files and settings have been lost or corrupted. In fact, Apple should add this to their articles on Windows problems with ITunes installation.
Thanks
Keith

A different iTunes windows install problem: "validation"

am posting this for a friend of mine who has been using iT on his windows laptop for years.
He was trying to install the latest iTunes, and he downloaded it okay. When it started installing, he gets as far as the step "validating" and then it just stops - no error message or anything.
any clues? I see other folks have been having Windows iT install problems, but not exactly this one (there was no error message number).
(He's using a pre-vista version of Windows - could it be that the newest iT is only supposed to work with vista? I know nothing about windows.)
w

WillFriedwald2 wrote:
am posting this for a friend of mine who has been using iT on his windows laptop for years.
He was trying to install the latest iTunes, and he downloaded it okay. When it started installing, he gets as far as the step "validating" and then it just stops - no error message or anything.
any clues? I see other folks have been having Windows iT install problems, but not exactly this one (there was no error message number).
(He's using a pre-vista version of Windows - could it be that the newest iT is only supposed to work with vista? I know nothing about windows.)
w
Just a few quick thoughts.
1. The newest iTunes does not work with Windows 2000.
2. Some problems have been due to a display setting. To see everything the display setting (Changed through the Control Panel and/or Display) should be 1024 x 768.
3. What specific error messages is he seeing?

Cannot install iTunes - windows installer problem!

I have spent two days trying to fix the registry and use a clean utility. Nothing works! I see that this is a fairly common issue that has been around for several years, but none of the fixes (including the msi utility that MS has now taken down) works. Some suggested that I just uninstall the windows installer utility, but I'm can see how to do that. I've tried stopping the service, but it doesn't work. I am looking at my new iPhone which is a lovely paperweight.

This did not work for me, but you might want to try. I have both an iPhone and an iPad2. I think that I am going to have to reformat my drive.
https://discussions.apple.com/thread/2151777?start=0&tstart=0
*USE THIS ONLY IF QUICKTIME IS ALREADY INSTALLED*
msiexec.exe /i iTunes.msi /passive /norestart
msiexec.exe /i AppleApplicationSupport.msi /passive /norestart

Cannot download itunes.....says there is a windows inslaller problem

ttried to update my iphone 4 to ios5.......needed to update itunes....tried came up with windows inslaller .........removed itunes, now cannot install due to same windows inslaller problem, any ideas peeps......its doin my head in!!!!!!

Are you using a 32-bit or 64-bit version of Windows, Jim?
If it's 64-bit (Vista or Windows 7), I'd try the following instructions:
Vista Home Premium (x64) and installing Itunes - SOLUTION

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR

I downloaded latest update of iTunes (windows 7, 64bit) and have now the problem runtime error R6025 pure virtual function call (Microsoft Visual C runtime library) - Who would have a solution to that problem? Thanks *********

I downloaded latest update of iTunes (windows 7, 64bit) and have now the problem runtime error R6025 pure virtual function call (Microsoft Visual C runtime library) - Who would have a solution to that problem?
Thanks from Switzerland
<Edited by Host>

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
(I've asked the hosts to remove your email address)
tt2

ITunes will not open in Windows 7 for one User. All I get is the Licence Agreement pane and when I click YES nothing further happens. I have set up a second user and iTunes opens without problem in that User window.

Clearly something is blocking the main user(administrator) from opening the iTunes programme and I cannot find a solution.

Many thanks for your reply. Yes I carried out the suggested procedure in safe mode , which did not resolve the issue and so this is what led me to set up a second User account. iTunes opened without problem in this second account and so I looked at the User-specific troubleshooting but I just could not locate the iTunes Preference files no matter how much searching I did.
I also tried uninstalling and re-installing but the problem persists. Would be very grateful for any further advice.
ollie66 Gorran Haven, Cornwall, England.

Problem resizing ITunes Window

Somehow my ITunes window has gotten supersized, adn I can't get to the bottom toresize it. Using the button only gives me an abbreviated ITunes window which can't be resized. What can I do?

I suspect you did NOT TRY what Niel suggested: I would guess you simply clicked the button. That does cause the window to shrink to the mini-player size. What Niel suggested is to Option click the button (hold down the Option key while you click on the button). This will cause the window to resize itself to fit the available screen space.
Francine
Francine
Schwieder

I am trying to set up Sharing amongst several computers on my home network. I have followed all the setup instructions but after completion Sharing does not appear in my iTunes window (on any of the computers I've set up). There is no explanation why.

I have been trying to set up Sharing between two computers on my network. I did this once and it worked. However, when I try to set this up now the Sharing feature does not appear on the left side of the iTunes window (on either computer). There is no explanation as to why not. Is this a configuration problem, a network problem or what? Can it be fixed? I have tried turning sharing off and back on on both computers but to no avail. What am I missing? Thanks for any help you can provide.

Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.

When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008

I am having trouble viewing iStore. It appears as if its a Flash issue, as several minutes after logging in to iStore I get a non-flash page of iStore in my iTunes window. I have re-installed everything and tried opening all ports in router....any ideas?

I am having trouble viewing iStore. It appears as if its a Flash issue, as several minutes after logging in to iStore I get a non-flash page of iStore in my iTunes window. I have re-installed everything and tried opening all ports in router, and used msconfig to bring up each service individually to see if there is an effect.Flash and iTunes have been re-installed ...any ideas?

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

I attempted to update itunes (Windows 7) it didn't work, after several tries I uninstalled itunes completely, and now I cannot get it to reinstall correctly. help?

Had issues upon updating iTunes to newest version (11).
The display settings were not working, I tried to run it in compatibility mode for Windows 7 Service Pack 2, which i'm currently running.
Still had major issues, couldn't click anywhere on the iTunes window, the only thing I could click was file but even then the dropdown menu wasn't working correctly.
I tried several times to adjust my computers' settings to accomodate the new version, and still nothing worked.
I got fed up, and uninstalled the lastest version and now I am having trouble reinstalling.
I tried the latest version a few more times, and now when I click download on the site link, it doesn't even prompt the download window in Mozilla.
It doesn't create a location anywhere within my computer either.
I downloaded 10.7 in hopes of that maybe working, I figured because I haven't updated the iOS on my phone, and my computer is still a little behind that this might help, but it says,
"itunes library.itl cannot be read" and something to do with having a new version of the file already.
I just want to have some version of itunes on here, I still have Bonjour, though I think with the issues I am having the Software update must be gone along with any itunes program I previously had.
I cannot restore any previous versions because I haven't backed it up on to anything for quite some time.
I just want to manage my iPhone 4 again, and this is driving me nuts.
Any help is very appreciated,
thanks for reading.

The Problem is resolved by :
Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
Restart the computer.
Thanks to my friend Sunil.
Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

CRITICAL: Program Error - iTunes window does not fit properly on my screen...

Hello,
I have just installed the iTunes update and now I have a problem. I have my task bar at the TOP of my screen, rather than at the bottom, which is more common. Now, iTunes has written its own window into the area where my task bar would normally reside. Not only that, but it is UNDER the task bar, so I cannot access it without auto-hiding the task bar. Even when I do this, and resize the window, the iTunes Window goes back to taking up the full screen, except for the fact that it leaves a blank space at the bottom of the window, presumably for the task bars that are on the bottom.
How can I get this to be fixed, NOW??? I have just decided to start using iTunes regularly, outside of my normal iPhones usage, for music management. I'm wondering if I should re-think this decision! Help.
~Antonio

My igoogle homepage started loading off-center. I could hit "refresh" and it would then load properly, but I wanted it to load correctly from launch.
After disabling add-ons (extensions), I discovered that the SKYPE extension was to blame. I uninstalled the extension and now the homepage loads correctly...centered.

ITunes "encountered a problem and needs to close" error

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b

ITunes 8 Windows XP problems

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