Itunes 8 won't play my videos/movies

I recently re-formatted my hard drive and re-installed all software including ITunes and Quick Time. I installed ITunes 8.0.2.20 (before the reformat, I was using the previous version). I have several music videos/TV shows purchased from the ITunes Store, but when I try to play them, I hear the audio, but the video does not play. The image being shown is just a purple rectangle with green flashing - basically nothing. I contacted support and since I was 11 days past my warranty, they would not help me without paying a fee. They did have me try deleting the videos and then transfering from my IPod (the videos do play in my Ipod). That did not work. I can play videos from the web - in explorer, so it would seem I have installed my video drivers. Anyone out there have this issue?

Try disabling Direct3D acceleration in Quicktime
The following article has instructions and also has other troubleshooting information on video.
http://support.apple.com/kb/TS1718?viewlocale=en_US
Hope this helps.
(credit to polydorus for the reference)

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Posted: Jan 14, 2008 2:23 AM
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Hey guys, here's my problem.
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