ITunes 9.0.2 Crashes Trying to Access iTunes Music Store on Startup

HI, everyone,
I installed iTunes 9.0.2 today in preparation for an iPhone software upgrade, but iTunes freezes 100% of the time just after it starts up and tries to access the iTunes Music Store. There's a bit of activity in the progress bar when iTunes first starts, and then the progress bar for accessing the store shows half way finished and the program crashes (every time).
I've reinstalled, rebooted, removed and replaced the preference files and my library, all to no avail.
I'm running WinXP Pro SP 3, patches all up to date, but now I can't access my library on my computer nor can I upgrade my iPhone.
Others of you have had similar problems; one of you reported a "parental control" issue with CA security suite. I have Trend Micro and can't find any parental controls to deal with.
I have IE 8 installed but use Firefox 3.0.15.
This has been a horrible day. I have many papers to grade for my college classes and expected the installation to go smoothly (as the ones in the past have; iTunes 8 worked great).
Please help!
Dan
Oroville, CA

Hi, b noir,
No, I'm afraid I don't have Nod32 installed. I wish I did--maybe a simple fix!
I'm working from home using the laptop the school supplied me. It's a domain machine, and Trend Micro's OfficeScan is installed but it's offline (though it seems to be working). The Windows firewall is disabled, probably because of the school's antivirus installation, so there doesn't seem to be a setting I can access.
I'd guess something on my machine is forcing iTunes to free as it starts to access the Music Store. My heart just sinks every time I start iTunes (dozens of times today), only to see it freeze solid every single time I open it.
Dan

Similar Messages

ITunes 6 crashes when I access the Music Store

If I click on the Music Store or Shopping Cart in the playlist column, iTunes 6 attempts to access the music store, then crashes. This wasn't happening with iTunes 5. I use MacOS 10.4 and QuickTime 7.0.3. Is this happening to anyone else?

Matthew, thanks for posting. I'm having the same problem and it is driving me crazy.

Itunes 6.0.1 tries to go to music store on startup

How do I keep itunes from trying to go to the music store when I plug my iphone into the computer? There must be settings somewhere but I sure can't fine them.
I only use itunes to load an occasional photo onto my phone. I don't have any interest in the rest of it other than an app or two but I can do those on my phone.

I must be the only person with an iPhone who just wants a phone. Well, it was worth a try. Thanks anyway, pards. When my contract runs out, I'll try the new Nokia.

TS1717 I recentlu upgraded to the latest itunes version, I have now tried to open itunes for the first time since upgrading, no I find I have not got permission to open itunes. It will not launch at all???? Any ideas???

I have recently upgraded to the latest version of itunes. I have just tried to access itunes for the first time since upgrading and now I get a message saying I do not have the appropriate permissions to access it. It will not launch at all. I have also recently changed my ISP, help anyone?

This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

In trying to access iTunes U the screen goes into an endless " flashing" frenzy (on iPad2). Rest of iTunes seems OK. Rest o

In trying to access iTunes U today, the screen goes into an endlessly looping " flashing frenzy"
Rest of ITunes looks ok though.

I hope they will soon be repaired iTunes U.

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
N.B. iTunes version is the last one available from https://apple.com/it

Hey sweetcake74,
Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Trying to access itunes store pop up is continually on screen

Since the upgrade to 10.2 this morning I cannot seem to get rid of the pop up "trying to access itunes store." I click cancel, it goes away for about 5 seconds and comes right back. I was able to purchase and download a song however the pop up appeared multiple times throughout the process. It's to the point where the itunes store is nearly unusable.
I tried a reinstall of 10.2 to no avail. Any help would be appreciated.

Took the same route as ricin beans,
Complete reinstall, as painful as it was... at least it all works now.
Luckily I've only had my MBP a week and hadn't had anything on it other than music to export/import, no doubt others aren't so lucky and still waiting for Apple's cure, if they ever provide one.

When trying to access itunes i get Error 2 (windows error 2)

Since i done the last update when trying to access itunes from the desktop icon,first it said communications problem so i unistaleed it and reinstalled it,now get this error 2 ( windows error 2 ).
Have reinstalled it 5 times,i only use ituned for my ipod.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

When trying to access Itunes get a error code 1202

when trying to access Itunes get a error code 1202

Hello Rick,
Thank you for using Apple Support Communities.
There are a couple of things that could be affecting your ability to connect to the iTunes Store. Take a look at the section on Troubleshooting issues on an iPhone, iPad or iPod touch in the following article:
Can't connect to the iTunes Store - Apple Support
Regards,
Jeff D.

When trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program.

when trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program If I uninstall and reinstall itunes, will I lose my library

See Troubleshooting issues with iTunes for Windows updates.
Your library should be fine, but you ought to back it up regularly.
tt2

When trying to access itunes store after itunes upgrade, windows dep turns off program. have updated quicktime player

After newest upgrade to itunes when trying to access itunes store, windows dep turns off program. Have upgraded Quicktime player. Can not turn off dep for itunes.

miniart18 found a solution and posted it on another post. her solution is to right click on itunes shortcut & pick "run as administrator". thanks again miniart18!!

When trying to access itunes store all I get is a white page with word itunes store and never access the store. Is my computer blocking access?

When trying to access itunes store all I get is white with word itunes. This is recent issue. Is my computer blocking access?

With those symptoms, I'd check the following document:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

HT203175 itunes constantly tries to access itunes store.

When I start up Itunes, it constantly tries to access itunes store.
I've cleared cache, reinstalled itunes, de-authorised and authorised to no avail.

I am having similar issues since I downloaded the newest version of itunes. On random songs from my library (mostly purchased through itunes) I am asked to authorize the playing of the song!! What the ****, obviously I want to play the song or I wouldn't have clicked on it! I payed for this music and I should be able to listen to it when and how I want, with or without an internet connection.
Someone please help me! I have never had any problems with itunes before, but this one is going to make me crazy!

HT1923 When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes 9.0.2 Crashes Trying to Access iTunes Music Store on Startup

Similar Messages

Maybe you are looking for