ITunes 9.0.3.15 refuses to install; lack admin priveleges
iTunes 9.0.3.15 installer seems quite happy to install quicktime and bonjour, but the actual iTunes won't, giving me this:
iTunes + QuickTime
The installer has insufficient priveleges to access this directory: C:\Program Files\Apple\Apple Application Support. The installation cannot continue. Log on as administrator or contact your system administrator.
This computer has 1 user, and it IS the administrator.
I've recieved that message before too, except it was a different end folder.
I have uninstalled everything Apple related, attempted reinstalling, and still get the same message.
This is very annoying. Please help.
the ownership problem is easy to solve
rightclick the i-tunes folder and choose properties
in the security tab click the "advanced" button
in the new pop up window go to "owner" tab
click the "edit" button, click continue for the question "Windows need your permission to continue" change ownership to yourself if needed (it probably will say "unable to show current owner" now)make sure you have the subcontainers checkbox checked too
close all pop ups and the explorer window
now when you go to the itunes folder you can enter it (first time you still might to have to click continue)
no guarantee i-tunes install now though, i have all ownership and permissions set to me but still can't install or upgrade or uninstall
Similar Messages
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I have been pulling my hair out trying to figure a way out of this fix! I installed the latest itunes 64bit software to enable a seamless operation with my ipad but it keeps refusing to recognise my ipad. I uninstalled it and downloaded a new version only for it to refuse to even install! what do i do now?!
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I am unable to install any applications from the App Store. Every time I try to install an app the iPad refuses to install it and it just says waiting... For hours. Is there a way I can fix this? If so, how?
I have posted these suggestions many times in the iOS forum and a number of these things have worked for other is the past. Maybe one of them will work for you.
Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
ITunes 11.1.4.62 will not install correctly after deleting the previous version
After being insessantly nagged to install the latest version of iTunes (11.1.4.62) I atempted to do so. I refuses to install correctly citing a problem with the remote device installer (?). Can I install the previous version? How do I get it?
Hello svt48,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I purchased GTA III and anytime I try to sync my iPod with the it in there, it just refuses to install it.
iTunes doesn't support drag and drop for apps.
Are you clicking the Sync button bottom right side of the iTunes window?
Which app is this? -
Voiceover kit refuses to install with an error 1701
Updated recently to Mavericks 10.9 and Itunes 11.1.2. I bought a new iPod Shuffle (4th Gen) and the first sync, the voiceover kit failled. I tried restoring the iPod several times; I tried getting rid of the existing VoiceOver file in the Library. The new Voiceover kit still refuses to install with an error 1701.
It is hard to understand why itunes and mavericks are not comptatible with the ipod shuffle ...this is what i said to them
okay, so im pretty sure that apple is aware of this issue by now.
The voiceover kit isnt downloading withint itunes on mountain lion or on mavericks it returns a 1701 error like it carnt find the server to download it from.
SERIOUSLY sort it out,and fast, this is just slack.
I purposefully bought this new shuffle over my last purely for this feature and guess what, straight out of the box it doesnt work...
you guys are slipping -
On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
It´s possible to use the "Remote" app with Itunes and a Nokia E72 with Joikuspot installed only? Or I´ll need to buy a modem Wifi?
I was using "remote" with a D-link modem, that works fine at my iPad. But now I´m using only the cell phone as modem 3G, and don´t want to intall a router to put new cables at my notebook.What?
You want to control iTunes on your computer using the Remote app on your iPad?
And you want to connect the iPad and computer through your Nokia?
No, this will not work.
Just create a network with your notebook. -
I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?
Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.
Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated. -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
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HP Deskjet Ink Advantage 4625e Refuses to Install
My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
First, this is what I can do with the printer:
Print internal ‘Test’ pages and reports.
Print documents in all applications from a wireless, networked laptop.
Print documents using ePrint.
My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
Hoping for a definitive solution.
Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
I then tried System Restore. No change.
I then tried to repair the print program. No change.
I then uninstalled Office 2013. No Change.
I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
If installed using HP Download, I am able to input IP Address but it does not show the copmupter name. It says either. “Computer’s Network Name: Retrieving’ OR ‘Computer’s Network Name: Unable to Retrieve’ (Screenshot 3 & Screenshot 4 respectively).
When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Accept or allow any firewall pop-up messages that display during the software installation.
If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address.
If that does not help, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any Antivirus programs. Disable Antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
The “iTunes Won’t Work &/or Won’t Install” First Aid Kit
Offered as a general compilation of Installation and Run solutions for iTunes. Read and understand this post completely before deciding on the strategy that applies to your specific situation.
You may first want to try a Repair Install (read below how to prepare your computer prior to starting):
- Start menu -> Settings -> Control Panels -> Add or Remove Programs
- Select iTunes, Select Change/Remove button, Select "Repair", Click OK.
If that does not work, then select some or all of the below and adapt it to your situation:
If you run Norton Internet Security:
b noir, "itunes 4.9 download has failed and I cannot access itunes" #1, 06:33pm Aug 14, 2005 CDT
Windows Install Cleanup program (could help removing messy installs):
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Getting help with iPod and iTunes for Windows Installation errors
(For: Error 1607; Error 1608; Error 1628; Error 1628; Error 1406; Error 1324; Error 1606; Error 1327; Error 1335)
Another Possible Solution to Error 1406:
http://reviews.cnet.com/5208-6142-0.html?forumID=31&threadID=46127&messageID=642 456
Try using the "Clean" method for uninstalling/reinstalling iTunes. See Da Gohpa's link, toonz' link, as well as all the related links and activities provided below
General Advice for Installing Programs: toonz, "Itunes 4.9 for Windows Foul Up" #4, 07:23pm Jul 11, 2005 CDT
b Uninstalling iTunes will not erase your music files,
or the two meta-data files iTunes uses to store your music info files (iTunes Library.itl & iTunes Music Library.xml). However, it is
i always
a prudent idea to have backups of your music files on some external source (CD, DVD or External Hard Drive).
b COMPUTER PREPARATION for REPAIRING, INSTALLING or UNINSTALLING
Prior to Repairing, Installing or Uninstalling ANY software package, close ALL running programs. In addition, you
b should
i temporarily
disable any TSR (Terminate & Stay Resident) programs like firewalls, virus scanners, spy sweepers and the like. You will need to disable them both before uninstalling ANY software and/or before installing ANY software. Most of these TSR programs have System Tray Icons (usually located in the lower-right corner of your XP screen), that allow for an exit or quit or shutdown. Usually a single right-click on the icon will bring up a selection menu.
These TSR programs can impede installation of some software or create conflicts later on during operation (or lack of operation) Some anecdotal reports suggest that iTunes 4.8 & 4.9 are affected. Based on the amount of success by folks here who have tried the Clean Install, this seems to be a good solution for a variety of iTunes operational glitches
Please note that your TSR programs will all restart upon reboot. You will not be left unprotected. This also means that you need to remember to disable them when reinstalling iTunes after rebooting.
You should only install or uninstall one software program at a time then reboot the computer. Remember to again close all running applications and TSR programs before installing (or uninstalling) the next program.
b Da Gopha, "iTfW: stepwise clean uninstallation of iTunes", 09:51am Apr 5, 2005 CDT
b Also,
for iTunes to work in the XP environment, you will need to turn off the 'Fast User Switching' even if no one else is using the computer (best to check this, as well).
==>Start/Control Panel/User Accounts/Change the way users log on and off/ ==> remove the check mark from FUS.
See: http://docs.info.apple.com/article.html?artnum=93764 and http://docs.info.apple.com/article.html?artnum=93395
Many thanks to all those who knowingly or unknowingly contributedhi Buegie!
I endorse my dear Da Gopha's comments. here are a few other things that i've come across lately.
(1) I've noticed something peculiar in our favorite "itunes installation errors" reference about the two entries for
b 1628 ...
one of them leads to the InstallShield 1628 advice and the other leads to the InstallShield
b 1608
advice. I'm not sure precisely what to make of this.
i've recently started linking people directly to the InstallShield 1628 advice:
http://consumer.installshield.com/kb.asp?id=Q110740
(2) here's a link (thank you CoJeff!) to InstallShield's advice on the 1603 (useful in those rare cases of a "standalone" 1603):
http://consumer.installshield.com/kb.asp?id=Q111019
(3) here's a link to the InstallShield FAQ, including their Tips and Pointers on "best installation practices" (useful as an addendum to toonz's advice when the little beasts start going all recalcitrant on us, and useful when dealing with the "undocumented" errors):
http://consumer.installshield.com/faq.asp#ts
love, b
ps: i'm just heading off to link a poor gentleman with a "recalcitrant 1406" to the alternate advice on the beast. thank you! -
itunes tod me i needed to re-install it, so i did but everytime i click on itunes on my desktop it comes up with "the file itunes litbrary.itl cannot be read because it was created by a newer version of itunes" what do i do now?
If you've already installed the latest version then the message may be a sign of a corrupt library. See Empty/corrupt library after upgrade/crash.
tt2
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