ITunes 9.1: Apple Mobile Device Support failure
iTunes was working fine for my on my Windows Vista Home Premium 64-bit laptop since I got my iPhone in November, including though all updates until 9.1. Using the standard Apple Update program, I chose to update iTunes and Quicktime. It downloaded the files and started the installation process. I initially did not watch all the process of the installation, but I was not given any errors upon completion. I then plugged in my iPhone and a message popped up that "Apple Mobile Device Support" was outdated and I needed to uninstall both Apple Mobile Device Support (I'll refer to it as AMDS for short) and iTunes and then re-install iTunes. I attempted to uninstall AMDS and it failed to uninstall. iTunes uninstalled without an issue. I finally used a program called "Perfect Uninstaller" to uninstall AMDS and clean the registry of its presence. It was finally gone. After a reboot, I tried to install iTunes again. This time, I watched the installation process. At one point, the progress bar went backwards as it "rolled back changes". It then proceeded to install other stuff. I again got no errors or notifications that there was any failure in installation, yet AMDS did not install... apparently the process that rolled backwards. I saw some support give an order of uninstall, so I uninstalled iTunes, QuickTime, Apple Software Update, Bonjour and then Apple Application Support. I again rebooted and attempted re-install of iTunes. Still no AMDS. I found the location Apple Software Update had stored files and attempted to run AppleMobileDeviceSupport64.msi. This went through the installation process and ended up failing... not giving a reason for failure, just that it failed. I then cleared as much as I could find other than my music and applications library of all Apple software. I still get failure after failure... but only AMDS is failing to install. Any ideas?
I realize I've not gotten a response, but in case someone is silently observing the issues I've been facing, I was looking through my log file more (thousands of lines) and think that giving a larger view of the log may help...
AMDS.log:
Action 13:18:25: MsiInstallDrivers.
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'.
DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Apple Mobile Device Support'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Apple Inc.'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-872938631-3044593670-4220321646-1000'.
DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-872938631-3044593670-4220321646-1000\Software\Microsoft\Win dows\CurrentVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593} (User's SID: 'S-1-5-21-872938631-3044593670-4220321646-1000') ...
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x5)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x5
DIFXAPP: RETURN: InstallDriverPackages() 5 (0x5)
Action ended 13:19:24: InstallFinalize. Return value 3.
Action 13:19:24: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'.
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Apple Mobile Device Support'.
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Apple Inc.'.
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-872938631-3044593670-4220321646-1000'.
DIFXAPP: INFO: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
DIFXAPP: ERROR: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
Rollback: Copying new files
Rollback: Moving files
Rollback: Creating folders
Rollback: Deleting services
Rollback: Stopping services
Similar Messages
-
ITunes 8.2 Apple Mobile Device Support does not install
I am unable to complete the full 8.2 install on my machine - the AMDS component fails to install, although the rest of the packages go in successfully. Unfortunately, without AMDS, I can't sync' my iPhone 3G, nor my iPod.
Having broken out the AMDS package from the 8.2 installer .exe, and tried to run it separately from the command line with logging enabled, the error appears to occur while trying to install the USB drivers themselves - the relevant lines are inserted here:
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: Installing INF file 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf' (Plug and Play).
DIFXAPP: INFO: Could not open file C:\Windows\System32\DriverStore\FileRepository\usbaapl64.infamd64_neutralb6bcda7a7950fa43\usbaapl64.inf. (Error code 0xE0000003: The syntax of the INF is invalid.)
DIFXAPP: ERROR: PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)
DIFXAPP: INFO: Attempting to rollback ...
DIFXAPP: INFO: No devices to rollback
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x3EE)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x3EE
DIFXAPP: RETURN: InstallDriverPackages() 1006 (0x3EE)
CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 21:16:25: InstallFinalize. Return value 3.
Action 21:16:25: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
I'm unable to break open the .msi fully because it is apparently 'corrupt', although that doesn't seem to stop Windows having a go. That said, the little that I can peer into it, the relevant .INF file mentioned in the log appears to be zero length.
Backing out the full install and downgrading to 8.1.1 seems to work fine, except that now MobileMe won't work because it's keyed to iTunes 8.2!!
Has anyone else seen this problem? Has anyone else got a valid AMDS .msi file I can try?!
Thanks,
ANdyMaybe a little bit of forum necromancy going on here, but I thought it was worth posting for W7 RC users. aclc's post got me thinking about this tonight when I had issues updating my iTunes, and after some hard work investigating the issue, I figured out what has to happen. Basically aclc is exactly right with the root of the issue - I'm simply expanding the idea to involve instructions for those who can't afford to or won't be bothered with finding out the details of the solution.
Please note that these instructions were written assuming you are using an administrator-level account on a 64-bit Windows 7 Release Client installation, but should help 32-bit users if they have the same experience - I have not tried this solution on a 32-bit box. This fix has been administered using iTunes 9, so I have personally verified this will work with that version of iTunes.
iTunes 9 issue: iTunes requesting that you uninstall and reinstall for Apple Mobile Support after trying to install iTunes 9 on Windows 7 RC x64
Resolution:
By now you've already gone through the failed install on Apple Software Update, and may or may not have manually downloaded iTunes...I'm going to start from the beginning for the benefit of anyone who doesn't want to waste the hour and a half that I did to figure this one out (actually i detoured to read up on a few things for most of that time to feed my inner nerd, but I digress). Plus, this should help with retail Windows 7 users (provided Apple and MS haven't worked this out amongst themselves).
1 - TURN OFF UAC
a) Hit Windows Key + R to open the Run command box, type "msconfig", and hit enter or click OK.
b) Go to the Tools tab, highlight Change UAC Settings and click the Launch button.
c) Move the slider all the way down to the bottom to turn off UAC.
d) Reboot your PC for the changes to UAC to take effect.
2 - INSTALL iTUNES AND APPLE MOBILE SUPPORT THE RIGHT WAY (A.K.A. NOT LIKE THE INSTALLER TRIES TO)
a) In Apple Software Update, go to Tools | Open Downloaded Updates Folder... (if already downloaded and the installation has failed)
-or-
Use the Download and Install Manually feature of the Tools menu (if you have not already tried to install via Apple Software Update)
b) Locate the iTunes installer and the Apple Mobile Software Update installer. For me they were called:
iTunes64.msi
AppleMobileDeviceSupport64.msi
c) Right-click one of the files identified in 2a. Select Properties, and go to the Compatibility tab. Check the "Run this program in compatibility mode for:" box and select "Previous Versions of Windows". Click Apply. Repeat for the other file in Step 2a.
d) Run the Apple Mobile Device Support installer identified in 2a. With UAC and compatibility mode both turned off, you should have a clean install.
e) IF YOU HAVE ALREADY INSTALLED iTUNES AND GOTTEN THE MESSAGE THAT YOUR MOBILE DEVICE SUPPORT IS NOT COMPATIBLE, DON'T PANIC - HERE'S THE FIX: Right-click the iTunes installer identified in 2a and select Repair. You should see a progress bar but will not have to go through a full install. Voila! Open iTunes, plug in your iPhone, and you should be good to go.
IF YOU HAVE NOT YET ATTEMPTED TO INSTALL iTUNES, simply run the installer for iTunes identified in 2a.
There you have it - this should do it for you and save someone the aggravation of figuring this out on their own.
Don't forget to turn UAC back on if you need/want it on.
Hope this helps!!
~NB
PnT forever.
Message was edited by: Nightborne -
ITunes install fail - Apple Mobile Device Support not installing - Windows 8
So I have a Windows 8 Pro system, and I've had to reinstall iTunes. Anyway I've been completely unable to do so. It simply either gets an error and does not install (where does itunes store its installer log files so I can see whats happening?) at all or it gets to the part where its starting up services and it fails when its trying to install and start the Apple Mobile Device Support service and so when I start iTunes I get an error message like this one:
"This iPad cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes"
I've tried several times to uninstall and manually delete all the files related to itunes, but this has made no impact.
I have no idea what to do. Reinstalling my OS and all the apps just to get iTunes back really isn't something i want to do.All sorted now. Sorry b noir, but I cannot remember the error. What I did was use the idea from another thread to copy the necessary files from one computer to another. Fortunately I have a laptop on 8 so updated iTunes and coppied all the files from the /Program Files (x86)/Common Files/Apple/Mobile Device Support. I then downloaded 2 programs to make the necessary registry entries. This did not fully work so I searched the laptop registry for the version number of Mobile Device Support and then put it into the same desktop registry key. This worked as I was now at the correct version.
-
Upgrading iTunes 9.2/Apple Mobile Device Support
When i try installing Itunes 9.2 and quicktime, it says, "Error writing to file: C:\Program Files\Common Files\Apple\Mobile
Device\Support\SyncServices\Schemas\Ca… Verify that you have access to that directory.
I try going into the file "de.lproj" but when i try to open it , it says "C:\Program Files\Common Files\Apple\Mobile
Device\Support\SyncServices\Schemas\Ca… is not accessible. The file or directory is corrupted and unreadable."
I have tried to delete it but says "cannot delete de.lproj: the directory is not empty" ive also tried deleting the file in safemode but it says the same thing.
Please help i want to be able to upgrade my ipod to iOS 4I try going into the file "de.lproj" but when i try to open it , it says "C:\Program Files\Common Files\Apple\Mobile Device\Support\SyncServices\Schemas\Ca… is not accessible. The file or directory is corrupted and unreadable."
Good job with the diagnosis.
Try running a chkdsk over your C drive. There's instructions and a guided help in the following document:
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
Does the chkdsk find/repair any damage? If so, are you able to successfully delete the file/folder in question now? -
Apple Mobile Device Support failed to install
I just downloaded the latest version of iTunes, however, the Apple Mobile Device Support program will not download. I have removed iTunes and re-installed it numerous times. When I plug my phone or iTouch in to my computer, it does not recognize it and tells me to uninstall and re-install the 64bit version. I have with no success. I am running Windows 7. I have followed all the advice I could find on the Apple Support site. Any suggestions or ideas would be greatly appreciated.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
HT1923 apple mobile device support will not uninstall
I'm trying to remove and reinstall itunes, the program "apple mobile device support" will not uninstall.
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
Error: iTunes requires a newer version of Apple Mobile Device Support.
Yesterday, I upgraded to iTunes 9 x64 (running Windows 7). The installation went fine and iTunes seemed to be working great until I plugged in my iPhone. When I plug it in, rather than showing up under my devices, I get an error message popping up:
iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again.
( picture: http://imgur.com/HdJSx.png )
I have tried to uninstall the Apple Mobile Device Support with little success and tried running the repair for the iTunes install, but I still have failure. I am worried about losing all of my iTunes data if I uninstall - I recently switched over to a different OS installation and copied my iTunes config information (XML docs and stuff) - it kept my library intact, but sneakily reset my iPhone to a way old configuration and deleted most of my data from it.
So... (1) has anyone else run into this and overcome it, and (2) how can I follow the directions [uninstalling/reinstalling] without losing my data, computer authorization with iTunes, etc.?
ThanksOk, here is what seems to have worked for me. I was not able to uninstall AMDS from the control panel, because it was generating a fatal error. I then stopped all apple related services, and then did a repair installation. This allowed me to uninstall AMDS, but when I went to repair Itunes...it didn't reinstall AMDS.
I then uninstalled everything related to Apple, Itunes, Bonjour, Apple software update, Apple application support, the Iphone Configuration utility. I then installed Itunes 9 from the downloaded file, and it opened fine. I then connected my iphone and it synced fine as well. It's downloading the 3.1 firmware now and I will disconnect and reconnect once that is installed to make sure it's all still working.
Hopefully this works for the rest of you.
p.s. I didn't reboot at all during the uninstall of all services and reinstall. -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
-
I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.
Hi Erik,
Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
5. It should ask you if you want to repair or remove... choose remove.
6. REBOOT your PC.
7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
8. Plug in your iPhone.
If all is well iTunes should automatically start and start syncing your iPhone.
Goodluck all!
Cheers. -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
"Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes. I have tried it multiple times in multiple ways and after the uninstall always fails. Solutions to this specific problem?
I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
tt2 -
Apple Mobile Device Support uninstall and itunes install causes loss of internet connection
Whenever I uninstall Apple Mobile Device Support (AMDS) I lose my internet connection. The only way to fix this is to restore Windows to a previous state. I've tried troubleshooting my internet connection when this happens but Windows tells me something is wrong with both my wired and wireless connection drivers... and of course I need the internet to fix said drivers :s
I've tried repairing AMDS and this doesn't help either.
I've been trying to download itunes but it tells me a program needed to install it cannot be run. After this I can't get back on the internet without first restoring windows to a previous state. I thought that uninstalling everything apple from my system would do the trick but I can't seem to uninstall AMDS without messing up my internet drivers. What else can I try?Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Apple Mobile Device Support Doesnt Seem To Be Installing With Itunes
Title says it all really, i have been doing troubleshooting on installing itunes on my computer which is running windows 7 ultimate (64bit) once i got it installed finally and plugged my ipod (touch) in it came up with the message "this ipod cannot be used because the required software is not installed" (i have reinstalled many times) & from previous troubleshooting i figure i should be re-installing mobile device support or something, but it is not located in my add or remove programs, which suggests that for some reason it is not installing with itunes and i desperately want to update my ipod.
Any help is GREATLY appreciated.Huh. Well, might be a bit stumped here. Here's one last thing to try.
1. Plug-in your iPhone and uninstall the driver (Right-click it in device manager and choose "Uninstall")
2. Uninstall iTunes and all apple software.
3. DELETE the two registry entires we created earlier:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\Apple Mobile Device
HKEYLOCALMACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support
4. Reboot
5. Re-download and Re-install the latest iTunes
6. Follow the steps in my Blog again, but this time, just put it in the same directory I had C:\Program Files\Common Files\Apple
7. Reboot and try again.
Like I said, who knows, I'm not sure on this since I don't have a 64-bit version to test it on, but it's worth a shot, right? -
iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??
Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?
Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Maybe you are looking for
-
I am currently in the planning stage of a medium sized labview application and I need some help figuring out the best approach as application of this size is still new territory for me. I have a daq device monitoring 4 channels, a couple of motor con
-
I tried downloading the Lion 10.7 software and contacted customer support thinking I needed an upgrade to a higher processor speed. He stated I needed to download using an eternet cable rather than wireless. So, I connected the cables and the softwar
-
Cisco 2960-X & ISE accounting- username Radius attribute missing
Hi, I'm facing an issue with cisco 2960 switch radius accounting with Cisco ISE1.2.1 .here is my senario: - Username (vendor1) is configured in ISE local database, under group (VENDOR) - Authentication protocol : wired MAB - Authentication method
-
I have a Late 2011 Mac Book Pro 17" and I want to install a Samsung 840 EV 2.5 1TB. What accessories if any do I need? I want to place my order once with all that is needed to install this equipment.
-
I am using iPhoto and love it! I have over 8000 pictures in my library. I was wondering if my photos that I have in individual folders that show up in my library "ARE THEY DUPLICATES" so instead of having 8000 I have 16,000??? Cause if this is the ca