Itunes 9.1 wont start, says itunes has stopped working

I have a windows vista home premium 32 bit gateway laptop/pc, with a wired connection for internet. I have had no trouble for 3 years with past itunes but now with 9.0 and 9.1 it simply just wont start at all. When I double click on itunes I get, "itunes has stopped working and windows will notify you if a solution is avaible". I have tried to talk to numerous apple specialists but no can do because for them to troubleshoot with you, one has to own an apple product like ipod with serial number for them to actually help. I got rid of my ipod a long time ago, so I guess the option of talking to a non-robotic person will not work for some reason. A specialist gave me over 10 articles as to why itunes wont start with windows vista, things such as msconfig (changing startup options), uninstalling and reinstalling, having latest updates for firewall, itunes, among others which I already possess, Opening itunes on another user account and other too. I've tried all of these options and the only thing that I gained from all of these articles was I can open itunes on my different user account but when I do, it does not have any of my music on it. I have uninstalled itunes and reinstalled it before and the music has automatically showed up in itunes, but in the user account it does not do this. Does anyone know what the problem could be, it shouldn't be that hard for apple to provide a specialist to sit down after 30 minutes of eating there creme filled donuts and actually provide some customer service for the first time in history. Rhapsody has sat down for 2 and half hours and fixed my problem many times, (there based in the middle east and I can hardly understand them yet they were way more effient than itunes was). All I want is my precious metal music back which I poured over 100 dollars into. Thank you for everybodies support in trying to help me and others with same topic.

+I have checked in task manager and the programs itunes.exe and ituneshelper.exe are in the processes window but the program is not visible on the desktop.+
that usually means your security software is blocking it. Norton, McAfee, or whatever you use - try temporarily shutting it off and see if itunes will fully launch.

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Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
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Thanks. b noir. For the quick reply post.
b noir wrote:
Fingers crossed, your Windows 7 will have been recording some additional information about those.
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Once the reliability report has been generated, look for Critical events for Safari generated at the time of the "Safari has stopped working" messages. Doubleclick the name Safari in the critical events. (Don't click View solution.) Here's a screenshot showing what to doubleclick:
You should see something that looks like the following screenshot:
Copy and paste the contents of the problem report into a reply here. For example:
Description
Faulting Application Path:          C:\Program Files (x86)\Safari\Safari.exe
Problem signature
Problem Event Name:          BEX
Application Name:          Safari.exe
Application Version:          5.34.55.3
Application Timestamp:          4f6ba239
Fault Module Name:          StackHash_7100
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          7d3a1240
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.1.7601.2.1.0.256.1
Locale ID:          2057
Additional Information 1:          7100
Additional Information 2:          710027e7a8d30022e5e0ee529f40121f
Additional Information 3:          5158
Additional Information 4:          5158ee4164428f7b514a5e7ee9654f7c
Extra information about the problem
Bucket ID:          2871481836
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By the way , the only difference is- The Problem Event Name of mine is not BEX. but rather : APPCRASH. Fault Module Name : JavaScriptCore.dll. Fault Module Version: 7534.55.2.1. The rest are very similar to the above screenshot. If you need more information then I guess I have to do it all manually. Please let me know. Thanks again.
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Itunes 9.1 wont start, says itunes has stopped working

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