ITunes 9.2.1 Freezing Computer, Failing to Install Properly

I've run iTunes on my Dell Inspiron 1454 for over a year. I have Windows Vista Home. I updated iTunes to 9.2.1 about 2 weeks ago.
I started having serious problems on my computer. Software such as iTunes, MS Word, and Mozilla Firefox would take several minutes to load, and iTunes would not load at all. My computer took 5 minutes to shut down and up to 15 minutes to boot up. Over the next 2 days of troubleshooting tactics, I uninstalled most of my software to try to find the problem. I had even uninstalled iTunes, but the problem remained. (My iTunes library stayed in place.) I finally used a windows utility that listed iTunes.exe and AppleMobileDeviceHelper.exe as "Causing Windows to Shut Down Very Slowly." But I'd already uninstalled all of that software. So, I went to the recycle bin and cleared these. My computer instantly started working fine.
I have since tried again to download iTunes 9.2.1, but every time I get the same result: my computer completely freezes. I can't use my mouse and can't pull up the task manager. I have to manually restart my computer.
I have also tried downloading the previous version of iTunes. These download fine, but when I try to open them, I get an error message along the lines of "iTunes can't open these files, because they were created by a newer version of iTunes." So basically, I have no access to about $300 of songs.
I can't use my iPod (3rd Gen) either, as it froze about 2 weeks ago and I need to sync it with iTunes to fix it. I used to have my iPod set as an external harddrive so all my songs were backed up onto it, but that was last year and I'm no 100% sure all of my newer purchases have been backed up into my iPod. I don't believe my iPod ever synced with iTunes 9.2.1.
I do have my current iTunes library backed up to an external harddrive, but they were backed up after I had installed iTunes 9.2.1.
Things I've tried:
- Emptying the Temp Directory
- Installing older versions of iTunes
- Installing iTunes 9.2.1 and then immediately deleting the downloaded executable file
Any help would be tremendously appreciated!

I started having serious problems on my computer. Software such as iTunes, MS Word, and Mozilla Firefox would take several minutes to load, and iTunes would not load at all. My computer took 5 minutes to shut down and up to 15 minutes to boot up.
What make and version of security software are you using on the PC, Brieanne?
Even if it isn't currently installed, has a Symantec security product like Norton ever been installed on the PC?

Similar Messages

  • My computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?

    my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?

    Hi there croadstar,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W. 

  • Current update failed to install properly. Downloaded current version and now I have the error message regarding MSVCR80.dll Itunes worked well to before the update. How can I correct this error?

    An update was downloaded and failed to install properly. When I tried to use the old Itunes, I get the message "The program can't start because MSVCR80.dll is missing from your computer". I then received the message "iTunes was not installed correctly. Please reinstall iTunes"I tried reinstalling with the same error message. I then uninstalled the old version, downloaded the new version and still received the same message. How do I solve this problem?

    Followed mspanner's instructions and was able to correct the problem. Thanks for the help.

  • After installing any version of itunes. Told failed to install properly and could not burn or import music from Cd's. Also will not allow eithre one of my 2 ipods to sync with it as well.

    After installing any version of itunes. Told failed to install properly and could not burn or import music from Cd's. Also will not allow eithre one of my 2 ipods to sync with it as well.

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

  • Itunes failed to install properly / disc recording not found

    Bought my daughter a new notebook (hp pavillion dv9000 w/ windows vista)& every time I install itunes the error message that it was "not installed correctly & may not import from cd's be able to burn cd's" appears. I've uninstalled itunes & quicktime and then reinstalled several times only to have the same error. All updates are done. Itunes will recognize a cd in the drive and import, but when attemting to burn to cd it displays "disc recording not found". Couldn't find anything on the support page. Any one care to offer any help for a frustrated father?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • IPod nane (2nd Gen) freezes computer on FIRST INSTALL

    I recently purchased an iPod nano. Upon opening it out of the package and installing it on my laptop it opens iTunes (7.0) and freezes the program. It let me check a language and see that my iPod is empty (8GB free). AFter that it says that there are no new software updates, and when I clicked to register my iPod, FREEZE. My laptop is a running Windows XP Pro with the service packs installed. I let it run for a while without coming back to life. I tried reinstalling my iPod on a different USB 2.0 port to no avail.
    Has anyone else heard of this problem? How do I correct this? Can anyone offer any help - this is very frustrating with a new device.

    I HAVE THE SAME PROBLEM!!! I jus got my nano on friday [2nd generation too] on friday.. and it started acting up that night, after it was charged and everything. So i returned it to the store for a new one, thinking it was jus defected. I had left the new one docked for over 4 hrs, because maybe i jus hadn't charged it long enough. but its still happening! Mayb there should be a recall... I dont know.. because this is discouraging lol.

  • My computer fails to install newest version of itunes.

    says "problem with installer package aprogram required cannot be run"
    yes i have tried re-setting and re downloading, still not working .

    Try repair Apple Software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install

  • TS1362 All of the movies I have rented or purchased from iTunes in the last 4 months fail to play properly. The audio and video are constantly out of sync. I have followed the iTunes suggestions to correct this, however nothing has worked. (Windows 8)

    I am using a Dell inspiron 14z, with Windows 8, and before that a Dell with Windows XP. This is also happening on my iPad. For the last four months, none of the movies or television shows I have rented or purchased from iTunes have played properly. The audio and video are out of sync. I have tried the troubleshooting measures iTunes suggested, however nothing seems to work. I have read on the community that this has been a problem for users in the past, and have attempted to try some of the fixes individual users have suggested also. Again, nothing seems to work. At this point I am frustrated, as we purchase or rent almost exclusively from iTunes. I would appreciate a support-staff person response. Thank you so much.

    this problem has been going on for windows users for over a year now.
    Apple has no solution to this problem.

  • I did the upgrade to Itunes 11.1.1.1 and it failed to install properly

    It halted at "moving items into place", Itunes will no longer start. I have repaired permissions but to no avail. ITunes won't restore from Time Machine. What can I do to fix this ?

    Restore your system software.
    Startup your Mac while holding down the Command + R keys so you can access the builit in utilities in OS X Recovery
    From there you can restore OS X.
    OS X Recovery requires a high speed broadband connection.
    Backup all your important files before restoring OS X just in case.
    That should bring Mac software up to date including iTunes.

  • ZCM 10 SP3 Beta failed to install properly

    We have a test ZCM installation and working towards production. We really need the features added in SP3 beta so I went to install on our test 10.2.1 primary server. Followed the instructions and added the zip file to ZCC and then deployed the update to our only primary server/embedded sybase ZCM box. There is little to nothing built in the database at this time. The primary server is running OES2 SP1 and completely failed to update as I can no longer log in.
    After the update I rebooted the server and I launch the ZCC. When I try to log in as administrator I get this error: Login Error: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
    It looks like some component is updated and looking for a dependency that maybe didn't make it (related to Sybase, the ianywhere piece).
    Anyone have any ideas?
    ZCC.log states:
    08 Dec 2009 14:36:02 ============== Exception (begin) ===========================
    08 Dec 2009 14:36:02 Exception occured
    com.novell.zenworks.datamodel.exceptions.InternalD ataModelException: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo._buildInfo(HibernateInfo.java:306)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo.buildInfo(HibernateInfo.java:126)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.getHibernateInfo(HibernateA bstractSession.java:1316)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.getHibernateInfo(HibernateA bstractSession.java:1310)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession._prePasswordValidationIniti alize(HibernateAbstractSession.java:339)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.login(HibernateAbstractSess ion.java:288)
    at com.novell.zenworks.datamodel.services.DirectServi ceStoreImpl.login(DirectServiceStoreImpl.java:169)
    at com.novell.zenworks.fw.web.internal.Login.loginImp l(Login.java:447)
    at com.novell.zenworks.fw.web.internal.Login.loginBut ton_Click(Login.java:321)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:592)
    at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1977)
    at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1952)
    at com.novell.web.controls.Button.raisePostBackEvent( Button.java:475)
    at com.novell.web.controls.Page.raisePostBackEvent(Pa ge.java:885)
    at com.novell.web.controls.Page.raisePostBackEvents(P age.java:872)
    at com.novell.web.controls.Page.internalProcessReques t(Page.java:584)
    at com.novell.web.controls.Page.processRequest(Page.j ava:528)
    at com.novell.web.internal.controls.PageTag.doEndTag( PageTag.java:86)
    at org.apache.jsp.jsp.fw.internal.Login_jsp._jspServi ce(Login_jsp.java:366)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:98)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:328)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:315)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:265)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
    at org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:691)
    at org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:469)
    at org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:364)
    at org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
    at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet .java:97)
    at com.novell.zenworks.fw.web.internal.ZENworksServle t.service(ZENworksServlet.java:84)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
    at com.patchlink.sapphire.web.pages.vulnerability.ses sion.HibernateSessionFilter.doFilter(HibernateSess ionFilter.java:75)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:215)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:174)
    at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:525)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:108)
    at com.novell.zenworks.tomcat.ZENRequestValve.invoke( ZENRequestValve.java:1122)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:151)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:870)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:665)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:528)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:81)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:685)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
    at org.hibernate.connection.C3P0ConnectionProvider.co nfigure(C3P0ConnectionProvider.java:70)
    at org.hibernate.connection.ConnectionProviderFactory .newConnectionProvider(ConnectionProviderFactory.j ava:124)
    at org.hibernate.connection.ConnectionProviderFactory .newConnectionProvider(ConnectionProviderFactory.j ava:56)
    at org.hibernate.cfg.SettingsFactory.createConnection Provider(SettingsFactory.java:385)
    at org.hibernate.cfg.SettingsFactory.buildSettings(Se ttingsFactory.java:61)
    at org.hibernate.cfg.Configuration.buildSettings(Conf iguration.java:1885)
    at org.hibernate.cfg.Configuration.buildSessionFactor y(Configuration.java:1178)
    at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo._buildInfo(HibernateInfo.java:278)
    ... 55 more
    Caused by: java.lang.ClassNotFoundException: ianywhere.ml.jdbcodbc.IDriver
    at java.net.URLClassLoader$1.run(URLClassLoader.java: 200)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(URLClassLoader.j ava:188)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:3 06)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:2 51)
    at java.lang.ClassLoader.loadClassInternal(ClassLoade r.java:319)
    at java.lang.Class.forName0(Native Method)
    at java.lang.Class.forName(Class.java:164)
    at org.hibernate.util.ReflectHelper.classForName(Refl ectHelper.java:102)
    at org.hibernate.connection.C3P0ConnectionProvider.co nfigure(C3P0ConnectionProvider.java:65)
    ... 62 more
    08 Dec 2009 14:36:02
    Exception Info:
    08 Dec 2009 14:36:02 Class....... com.novell.zenworks.datamodel.exceptions.InternalD ataModelException
    08 Dec 2009 14:36:02 Message..... org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
    08 Dec 2009 14:36:02 Logged at... Messages............313
    08 Dec 2009 14:36:02 ============== Exception (end) =============================
    aTersteEW@ahedmzcm

    tersteew,
    It appears that in the past few days you have not received a response to your
    posting. That concerns us, and has triggered this automated reply.
    Has your problem been resolved? If not, you might try one of the following options:
    - Visit http://support.novell.com and search the knowledgebase and/or check all
    the other self support options and support programs available.
    - You could also try posting your message again. Make sure it is posted in the
    correct newsgroup. (http://forums.novell.com)
    Be sure to read the forum FAQ about what to expect in the way of responses:
    http://forums.novell.com/faq.php
    If this is a reply to a duplicate posting, please ignore and accept our apologies
    and rest assured we will issue a stern reprimand to our posting bot.
    Good luck!
    Your Novell Product Support Forums Team
    http://support.novell.com/forums/

  • I have tried to install Mountain Lion but it has failed to install properly

    I have tried to install mountain lion but it has failed to install

    If you open Finder and open your Applications folder list, under the alphabetically listed "I"'s you should see an application called "Install OS X Mountain Lion.app", if it downloaded OK.  This is the package that you double click on to begin installation of Mountain Lion.  Have you already done this?
    Hope this helps

  • One or more components fail to install properly

    what components?

    How should we know? Sorry, this is pointless. You are not even telling us anything about your system. For everything else the install logs might offer some insights.
    Mylenium

  • I downloaded Itunes 10.6 but my computer said itunes is not a 32 bit version.  It said to download the 64 bit version.  but it was the 64 bit version. What can I do to fix this.

    I downloaded the update itunes 10.6 and My computer won't install it.  It sais that the program is a 32 bit version that I needed to download the 64 bit version.  But it was the 64 bit version.  I am thinking about getting rid of my ipod and itunes.  I wish I hadn't upgraded.  Now I can't even use itunes.  It loads up but it won't go onto itunes store.

    You already have Shockwave Flash 10.2 r152 installed for Firefox on the PC you used to post here, see your ''More system details...'' next to your posting.
    There are no 64-bit builds of Firefox made, only 32-bit currently. There are some 3rd party builds floating around out there, but Mozilla doesn't allow them to be named Firefox - they would be called Namoroka for 3.6 versions. Mozilla does have a Minefield 64-bit build for 4.0-pre versions, but it won't be available as Firefox until probably Firefox 5 is released.
    If your situation is with a different PC than what you used to post here: <br />
    1.Download the Flash setup file from here: <br />
    [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
    Save it to your Desktop.<br />
    2. Close Firefox using File > Exit <br />
    then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
    {XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
    3. Then run the Flash setup file from your Desktop.
    * On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
    See this: <br />
    [http://vistasupport.mvps.org/run_as_administrator.htm]

  • ITunes 10.5 keeps failing to install - missing components

    Hi, I'm really hoping someone can help me - I went to upgrade to 10.5 (64-bit). Initially I was told that it failed to install properly and I would have to manually install the different components (yeah I'm a tech-moron), which I tried to. But they kept failing to install.
    So I uninstalled iTunes. And I then re-installed. But this is now now working.
    I keep getting a dialogue box telling me that "iTunes was not installed correctly. Please reinstall iTunes, Error 7 (windows error 126)" or words to that effect.
    Does anyone have any ideas as to what I can do. This is especially urgent for me as my 4S is in the post! And yeah, like I said I'm a moron about stuff like this so step-by-step assistance would be really appreciated. Thanks!

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • I can't download itunes to my windows 7 computer. It gives me a error 0x800736fd.

    I can't download itunes to my windows 7 computer. It gives me a error 0x800736fd.

    Don't know about that error but have you tried:
    Make sure iTunes is uninstalled, restart your computer, redownload and install iTunes (make sure you download the right one. If you have a 64-bit Windows7 then download the iTunes 64bit version).
    Hopefully this works for you. If not then somebody in this forum should know the answer.

Maybe you are looking for

  • Problem with a pf-status in alv?

    Hi guys, I am displaying a alv grid report(not using OO).I added my own button 'download' in the tool bar.I used my own status.when the user clicks this button,the report is downloaded into a excel file.he will make some changes in the excel file and

  • WBS Commitment during service entry sheet

    Dear SAP Guru, I have one query related with punching of service entry sheet with reference to PO of proejct WBS. I have made one service PO with accnt.assignment category P and item category D, i have assigned one WBS element in account assignment t

  • A different type of favicon?

    So when you visit GoDaddy's site, the favicon is actually this pretty sizable rectangle.. not type typical little .ico.... anyone know how this is done?

  • Retrieve Catalog details after the processing of SC

    Hi Experts, Scenario: After selecting a product from the catalog, the shopping cart is waiting for approval or is with the operational purchaser. At that point if the price in the catalog for the product changes then it should be be retrieved from th

  • IPhone 4 + Tethering + VISTA = ?

    Anyone have any experience with VISTA and tethering? I have everything set up through my provider to allow the tethering - but on my GF laptop (loaded with VISTA) I cannot get the connection to happen. I plugged my phone in here at work (Windows XP)