ITunes 9.2.1 will not run.

Question

Currently running OS X 10.5.8
I downloaded and installed the latest iTunes update (9.2.1). It worked ok for a few days, then simply stopped working. Now, when I attempt to open it, I get an error message
Process: iTunes [400]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [91]
Interval Since Last Report: 180 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 6
Date/Time: 2010-08-23 15:41:13.952 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: (redacted by me...)
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
Referenced from: /Applications/iTunes.app/Contents/MacOS/../Frameworks/iPodUpdater.framework/Ver sions/A/iPodUpdater
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils: stat() failed with errno=5
I followed the instructions to completely remove iTunes from my computer, then re-installed the new version. Still nothing.
Any suggestions? Deleting the iTunes files from Library>Preferences also does not work.
Thanks, and all the best,
- Mentor1
Message was edited by: Mentor1

Answer 1

Mentor1 wrote:
Thanks for the advice. I installed that update when it was released
the combo is a different beast compared to the incremental delta update offered via software update. it would replace corrupted and insert missing components. i would give it a shot anyways.
try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
also try these user tips:
try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
and, if you have flip4mac installed
I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
other things to try would include booting your Mac into _*safe mode*_, repairing permissions while in it, then rebooting normally.
finally, you could try creating a new admin user account, log into that, and see if iTunes runs on the new account.
JGG