ITunes 9.2 causes fatal error and "blue screen of death"

I installed Itunes 9.2 this morning and whenever I tried accessing this version of Itunes, my system hangs and showed me the infamous “blue screen of death”. I have tried uninstalling and reinstalling Itunes but nothing seems to work.
Anyone encountering this problem and is there any way to solve this? Thanks!

I was using v9.1.1.12 and could not synch my iphone with outlook although with other versions there was no problem so was keen to install the new version of iTunes yesterday (9.2.0.61). Installation went fine, iTunes opened up perfectly and read my music library and hey presto synched my phone with outlook. I was well pleased. Closed down itunes and went back to working A couple of hours later as my secretary had updated my calendar I plugged in my iphone and itunes started to open then.... disaster. The blue screen appeared.
I restarted again, and again and again and the same thing happens everytime iTunes was opened (independently or when plugging my iphone in). Tried 4 times.
I did a repair using itunes installer. No change stilled blue screened when opened. I then had the bright idea of uninstalling iTunes totally and reinstalling. No change - itunes begins to open then causes blue screen.
The next step I uninstalled itunes. Did a disk defrag and then thought I would reinstall version 9.1.1.12 and install the newer version over the top. But hey you have guessed it, the older version would not open because the library it was using had been created with a newer version i.e. v9.2.0.61 - nice one iTunes!!
So at the moment I have no iTunes at all so am stuffed. So, iTunes solves one problem but creates another. Do they ever check these things???
Help!!

Similar Messages

  • Two PCIe-6537 read error and blue screen of death

    Hi all
    I am reading two PCIe-6537 at 20MHz sample rate acquiring all 32 lines each with externally supplied clock and external trigger.
    When operating separately, no problem, but when two are read I get
    a) on average of 25% of time error reading the data (time out error but happening before the actually time set by timeout, i.e. immediately after trigger)  and
    b) a blue screen of death after 1h or so of constant operation.
    I have a feeling a) and b) are related and LV causes the system crash with so many errors. NI support seems to think otherwise. 
    I am using Dell Studio XPS 8100 and I have done all the firmware updates for the Chipsets etc. It has
    not changed anything.
    Changing single line to whole port reading does not change anything. 
    Any ideas what to try else?

    Hello Pawel,
    I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
    I also wanted to ask if you have tried this setup on another machine and if it worked.
    Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
    Jim St
    National Instruments
    RF Product Support Engineer

  • Fatal error and blue screen using iTune 6.05.20 under Window XP pro

    I just downloaded and upgraded my iTune to 6.05.20 and having serious problems which I can't even play a song for more than 5 sec. If I click PLAY, my computer will hang and display a quick blue screen(too quick I can't get the exact error)then restarts. I can't find the older version I had anywhere, so any help please.
    Im using Creative Audigy2 ZS pro. never had a problem with iTune untill this version.

    we can also try using the following technique to slow down that flash of a blue screen, to try to get some more information from it:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Startup and Recover" section's "Settings" button
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    what text and numerical codes do you see? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
    here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages
    if the blue screen cites a specific file, also let us know what it's called. precise spelling and filename extension, please.

  • Gateway FX and Blue Screen of Death

     Computer:
    Gateway FX 7024
    GeForce 8800GT 512 mb
     Problem:
     I've had the computer for 1 1/2 years with very few problems. Recently, the screen will lock up solid and be illegible with "static" lines all the way down the monitor. Sometimes before the screen locks up, it will flip to the blue screen of death, say it's dumping physical memory, and then lock up. Only thing I can do is restart, but it will do it again at random lengths of time. Happens more while I'm playing games than anything else. Sounds to me like the graphics card has gone Tango Uniform, but a computer guru, I am not. Any ideas?
     What I've done so far:
     I have checked for updated drivers and installed them.... no fix. I rolled back the drivers.... no fix. I have visually checked fans on power supply and graphics card to make sure they are working and they are fine. The fan on the motherboard spins, but doesn't appear to be moving overly fast. I checked BIOS and everything looks around what it should be for temp settings. In the "problems and solutions" application, it shows a video hardware error.
     The only thing i did notice was there is only a 400W power supply installed and from the posts I've read, the 8800GT graphics card should have a 700-900W power supply. However... I've never had problems with it before. Could this cause the problem after 1 1/2 years?
     help... i'm shaking from game withdrawals

    Visited a company IT department today and an engineer looked at the AT&T Net Client settings. It now works - this may have been the "fix" for those in a similar predicament (all in the AT&T Net Client):
    1. Click "Settings".
    2. Click "Show the login properties window".
    3. Click "Configure".
    4. Click "Next".
    5. Select the "Both the internet and my company's intranet" radio button.
    6. Select "Managed VPN - SSL DualAccess" from the dropdown.
    7. Click "Finish".
    Cheers,
    - Pete

  • Error 13 = Blue Screen of Death?

    Thought I'd try this board and see if anyone knows anything about 'error 13' and Panther.
    I have been plagued by this error message which pops up whenever I try to print from either of my printers or burn a CD. This all happened after I tried to load a demo version of Adobe Illustrator CS2.
    Over the last day I have tried the following:
    * deleted the apple.com.print preferences
    * reset the PRAM
    * unplugged, unpowered and restarted the printers and their USB connections
    * deleted the printers from the print setup utility and tried to reinstall them (but there too I get the 'error 13' message. Printers won't load but they do show up as if they loaded. Just won't work, that's all.
    * tried logging in as a new user, and then the printer message is "Not enough RAM" to print.
    * repaired the disk permissions from the CD
    Generally I've done everything I can think of... except to reload the OS, which I hesitate to do because I have to first load Jaguar, then the Panther update, then the other updates. Last time I tried that things didn't quite work out.
    I do have an external backup drive, which also got corrupted as I tried loading the Adobe Illustrator CS2 on that disk too. Dumb I know...
    So... anyone know what 'error 13' means?
    Is 'error 13' the Mac equivalent of the Windows Blue Screen of Death?
    Thanks for any input...

    Hello Pawel,
    I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
    I also wanted to ask if you have tried this setup on another machine and if it worked.
    Along with this, have you tried to create two Digital Tasks in MAX and try to acquire for the same amount of time to see if the issue reoccurs here? This would tell us if this problem is connected to the driver/computer or LabVIEW.
    Jim St
    National Instruments
    RF Product Support Engineer

  • NB200 - C000021A error and blue screen appears

    Hi folks, I am having this following problem with my mothers notebook a Toshiba NB200-10g. Basically it's had a virus or a few viruses the last few days. Downloaded avg and malwarebytes hoping to solve it and it found problems but pop ups were still appearing and viruses being found.
    Anyway today it will now upon starting go through to the windows boot up part then as it goes to where the login screen would be the screen flashes blue for the blink of an eye and the error message C000021a comes up about fatal system error and the computer shuts down and restarts x1000
    I've read a bit about this problems and seems to be down to the fact winlogon.exe will be missing or corrupted by the virus. I have tried all different modes of starting safe mode,last known config etc. My major issue is I have no usb stick to load anything from and the notebook does not have a CD drive so my options are very limited. Next plan would have to be to take it to the shop tomorrow and get them to run a windows recovery program but the problem is I will end up having to lend her my laptop tonight. Is there anything I can do at all? Tried f2 and f12 to enter bios nothing much I can change. Tried f8 and all the different start up modes no joy. Have I any other options at all?
    Thanks
    Just to add, Pressing and holding 0 and then letting go when it switches on is meant to be how to get it to reset although it comes up HDD RECOVERY at the bottom of a blank page for about a second them XP tries to boot up again? Seems a bit strange.

    Hi
    Well, it seems you cannot do anything else as to reinstall the OS again.
    Maybe the HDD recovery would still be available on the HDD. So try this HDD recovery.
    Maybe this Toshiba HOWTo would be helpful:
    http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58
    If the HDD recovery would not be available, then you could try to reinstall the Win XP using an Microsoft disk in connection with USB stick.
    Here you can find more details how to create an bootable USB stick.
    http://wiki.eeeuser.com/windowsxpusb
    Good luck

  • Error and Blue screen with pc suite

    Hello
    Recently I am having a problem wid nokia pc suites. After putting the notebook on sleep or hibernation, when i resume windows, i get an error message  saying rundll32 has stopped working. details of the error is as follow -
     Problem signature:
     Problem Event Name:    APPCRASH
     Application Name:    rundll32.exe
     Fault Module Name:    USER32.dll
     Locale ID:    16393
    Sometimes i get the blue screen randomly with the same error details. 
    The problem gets solved when I have uninstalled pc suite. I have tried with 2 different versions, 7_1_18_0 and   7_1_26_0
    but i am having this issue with both the versions.
    Details of my system are - Vista Home Premium,  Service pack 1, 32 bit, 3 gb ram , intel core2 duo. Connectivity mode is cable and bluetooth

    Hello
    Recently I am having a problem wid nokia pc suites. After putting the notebook on sleep or hibernation, when i resume windows, i get an error message  saying rundll32 has stopped working. details of the error is as follow -
     Problem signature:
     Problem Event Name:    APPCRASH
     Application Name:    rundll32.exe
     Fault Module Name:    USER32.dll
     Locale ID:    16393
    Sometimes i get the blue screen randomly with the same error details. 
    The problem gets solved when I have uninstalled pc suite. I have tried with 2 different versions, 7_1_18_0 and   7_1_26_0
    but i am having this issue with both the versions.
    Details of my system are - Vista Home Premium,  Service pack 1, 32 bit, 3 gb ram , intel core2 duo. Connectivity mode is cable and bluetooth

  • Blackberry Desktop Software (Roxio, specifical​ly) causes network problems and blue screens.

    I'm posting this note because I just solved my network issue/crash problems. I started experiencing lots of disconnects and page not found on my office computer over the past few days. Only thing I could think of that was different lately was that I installed the Blackberry Desktop Software. Then a huge lightbulb went on over my head. I remembered when it was installing, it said it was installing "Roxio" software and at that moment shivers went down my spine from past experiences.
         Well, I have lots of good "bad" experiences with Roxio CD software which had caused these same problems on two of my home computers. It caused blue screens when used in conjunction with my wireless Netgear card and also standard network card. The same symptoms including very slow internet access, general machine sluggishness, etc. I was trying to chase this down for months til I finally removed the Roxio crapware and ALL problems went away. No more slow machine, no more page not found and no more blue screens on two of my computers. Now, on a completely different Toshiba work laptop and different network adaptor, same problems.
         So, here we are again with Roxio as part of Blackberry Desktop software. I like my new Blackberrry 8830, but I have to pass this along to the Blackberry folks because I KNOW I'M RIGHT about this. I only installed the software so that I could type my contacts into Outlook and then download to my Blackberry. So, after realizing the common symptoms and after having completed my download (which worked great by the way), I removed the Blackberry Desktop Software and I'm back to speedy everything, no more pages not found, no more putty disconnects, and no more blue screens.
         I hope someone gets good use of this post because this drove me crazy the first time around.
    -- Jeff

    We had the same problem.
    We did extensive troubleshooting, and found the problem was effecting our new HP Windows XP .Laptops.
    We did not have any trouble with the Older Dell Latitude we have.
    We found the BSOD still happened after removing the Black Berry Desktop Manager Software.
    We traced it to a memroy / resource leak in the USB subsystem.
    The workaround we found is to go into the Device manager, and remove all the drivers from the USB section.
    ** Disclaimer :  This works for us, but may make your computer unusable.  Backup your data to external storage.
                   Back up your computer
                   Start -> control Panel -> system ->Hardware tab ->  Device manager.
                    Expand "Universal Serial Bus Controller"  at bottom of list.
                    Right click on each Item, and select "uninstall"
                    Don't reboot after each one.
                    * Remove ALL the entries under Universal Serial Bus Controllers *
                    Repeat until all the entries under  "Universe Serial Bus Controller" are removed
                    (there may be one that sticks, thats ok. so long as it has been uninstalled.
                Reboot.
                The OS will rebuild the USB stack and drivers to default.
    This has worked for us so far.
    We are not sure if this wont break something else.

  • I updated Adobe Flash player and now each time I use Firefox for video get a serious error with blue screen of death pointing at device drive ati2dvag - BUT ok in IE 8

    See above

    I tried updating my ATI driver but I continued to have intermittent problems (system hangs and unexpected reboots) with current versions of Shockwave in Firefox - a right pain in the neck. I noticed that the date changed on the driver ... but not the version ... ??!!
    So I am now back where I started (I rolled back the device driver):-
    Shockwave Flash 10.1.102.64
    ATI Radeon HD 2400 Pro, device driver version, 8.401.0.0 dated 27/07/2007.
    Haven't the folks at Adobe/Firefox heard of 'backwards compatibility' ?!
    It seems I am stuck now ... until a version of Flash comes out which addresses my specific problem ...
    Does anybody have a solution ??
    MANY THANKS!

  • HP Pavilion g4 2131tx, Hard Disk Error after Blue Screen of Death

    Hello! I do not know what section shoud i post this problem, I apologize for it.
    So my laptop is freezing for a days after BSOD. When I leave my laptop overnight for downloading torrents, I always receive the message "Windows has recovered from unexpected shutdown." when i woke up.
    I already disabled all non-microsoft services, start up items and yet the desktop is still freezing right after the welcome screen but the welcome screen does not load too long.
    The desktop freeze for more than a minute then it will go back to normal again until my laptop went to BSOD
    and received this error from UEFI "Hard Disk Error." after restarting.
    I ran the Hardware Diagnostic Test and I got the result:
    Failure ID: RW042K-6MT6RP-MFPX1F-61BK03
    Product ID: 65H69PA#UUF
    I tried cleaning up registry and defragmenting disk and still no luck.
    * My laptop is HP Pavilion g4 2131tx and still under warranty until June 2014.
    * I am using Windows 7 Ultimate 64bit Service Pack 1
    * My RAM is 4gb with a processor of Intel Core i7
    * My AV is microsoft security essentials
    * I am using Advanced SystemCare for cleaning up registry and defragmenting.
    I was wondering if I could change my hard disk while it's still under warranty.
    Thanks for your help!
    #Edit: bad english >.<
    This question was solved.
    View Solution.

    Here is the Service Manual:
    Manual
    See Page 39. It can take any 2.5 inch wide 9mm thick laptop SATA hard drive. They are industry standard, interchangeable.
    Here is one I would recommend:
    http://www.newegg.com/Product/Product.aspx?Item=9S​IA2W00YW3532
    This is a nice compromise with size, speed and expense. You could install an SSD for maximum speed. Post back if you need help with software or anything else.
    If this is "the Answer" please click "Accept as Solution" to help others find it.

  • Bootcamp Blue Screen of Death.. Apple USB Driver ?

    This started to occur to me after I upgraded to the Leopard
    drivers for Bootcamp.
    I have seen this occur two times while booted in Windows XP.
    Both after I left the machine idle for a long period of time..
    about 3-4 hrs.
    1) Conditions - machine is idle.. the screen energy saver is on
    and the monitor is in low power/sleep mode.
    2) Conditions - both times occured when i had no internet access
    connected. It occured when I took my imac to a location where
    i dont have the wifi access as usual at my home.
    3) Conditions - i did have the trial of Parallels 3.0 installed
    but i dont use it nor did i purchase the full version.. i need
    to uninstall those components from XP still.
    4) I think in both instances Autodesk Inventor 11 was running.
    The 2nd time it was, i dont remember the first time this crash happened.
    I have installed all the latest service packs of this software on
    the system.
    5) Windows XP SP2, FAT32 partition, 32 GB on my iMac harddisk.
    6) Error - Windows Blue Screen of Death... i caught it only momentarily
    as the machine goes into automatic reboot. I did catch USB DRIVER
    in the most recent crash.
    7) Error - Upon reboot, the machine asks to send the error report
    to Micosoft. I cant because I dont have an internet access. It did
    say that Windows rebooted due to a serious error and asked to send
    the info back to MS.
    8) Error - i was able to screen shot a bit of the error report
    but i cant attach a jpeg of the window to this post unfortunately.
    Any insight would be appreciated on this.
    Edgar

    okay.. i have recreated this hard crash for a third time:
    it is definitely the USB Drivers used... blue screen of death states:
    BUGCODE_USB DRIVER
    other notes:
    i had no other applications running when the system crashed this third time.
    Power Settings (from Win control panel):
    Turn off monitor: after 3 min
    Turn off HDs: after 1 hr
    System standby: after 1 hr
    System hibernate: after 2 hrs

  • Who knows how to fix iphone 5s blue screen of death and itunes error 4013?!

    Hi
    Last day, dec 14th, a blue screen of death appears on my iphone 5s, aparently because I was installing facebook app.
    After that, the iphone remains restarting over and over non stop, until the battery shutoff.
    I try to press home and power/sleep buttons for 10 secs, but stil continuous with the blue screen.
    After that, with battery charged, I tried to hold the home button and simultaneously connect to an usb cable (the cable is in perfect conditions) to start itunes.
    Its worked, but now, everytime shows an itunes message: error 4013, "the iphone cannot be restored".
    What can I do now?!
    Thanks

    Hi Tks777,
    Thanks for visiting Apple Support Communities.
    If you see an "error 4013" when you try to restore your iPhone, try these troubleshooting steps:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    You can find the article with these steps here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    Jeremy

  • Itunes causes a "itunes has encountered a serious error and needs to close"

    Ok everytime i try to open up itunes it immediatly opens up a window that says itunes has encountered a serious error and needs to close....i send the error report microsoft directs me to check out that apple page to uninstall qt and then repair...i have tried everything that i read in these forums, even the one where it says to go into dos mode(F8 to get to safe mode) and delete the files that have a random 4 or 6 letter file ending in .exe
    i am at my whits end here please help i need my itunes
    by the way it worked fine when i first installed it for about 2 days then i get nothing...

    oh yeah and when i go to uninstall it from add\remove programs when the wizard comes up and is running i get that same error and needs to close message, but i doenst effect the uninstall wizard(i dont think)........PLEASE HELP

  • IPhone5s stuck in recovery mode after lots of times displaying blue screen of death, cannot restore it as iTunes displays error 14 on verification, same time phone crashes again with blue screen.

    hi, my iPhone5s is only 3 months old, it has been like a whole month now since it started crashing, displaying the blue screen of death, since yesterday it was in the loop of restart-crash, and now it is stuck in recovery mode after lots of times displaying blue screen.
    I cannot restore it as phone continues crashing again with blue screen, when iTunes displays error 14 on verification.
    help please, this phone is all the means of communication I have.

    It's a hardware problem. That's it. You shouldn't bother yourself with this situation. Just see an AASP.

  • Notebook with blue screen of death and HP Ceement errors

    Hello, I am using:
    Product name: HP Pavilion g7 Notebook PC
    Product number: QE310UA#ABA
    Windows 7 Home Premium 64-bit Service Pack 1
    I have been having a few message/errors lately and suspect they are related
    1) The "blue screen of death" has shut down operations a few times now, that I have seen. When it reboots, all my passwords are gone, all new log ins are required. I know it's been happening more than I see because my passwords will dissapear while I am away from my laptop and I had not seen it.
    2) Error message "HP CEEment has stopped working, windows is looking for a solution to solve this problem", comes up a lot. Daily, usually twice at a time. I googled this and a few "answers" said to look at your firewall and to "allow" HP Ceement. I called Norton and they showed me that it is allowed, so they are not the issue and to contact HP, hence why I am here.
    3) Not sure if this last one is part of the issue, but it has come up more than once lately. Error "Your current settings do not allow file to be downloaded". I ssupect when the computer reboots after the blue screen the security is automatically heightened and that is why I got this, as well as loose passwords and a couple other "secruity level" type problems.
    Thanks for the help, Amy

    coatiamy
    Welcome to the HP Community Forum.
    I can offer the following in hopes that it may help.
    First, a bit about the CEEment program:
    CEEment Overview
    Excerpted:
    CEEment stands for Customer Experience Enhancement. CEEment (HPCEE.exe) is the reporting tool that HP uses to collect and study anonymous data. You can activate CEEment when you set up your computer. Or, you can activate using HP Advisor or HP Support Assistant at any time.
    Commentary
    It might be that the CEEment program is not the direct cause of the problem, that is, the issue might be symptomatic of the underlying problems -- it may be part of the train wreck, so-to-speak.
    In any case, while the system is up and running you can try the following to fix the issue or to at least try to eliminate the CEEment program from the mix.
    Download Install a new copy of the latest version of the HP Support Assistant on your system:
    HP Support Assistant
    If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.
    Reboot the system
    If you like, you can switch OFF the CEEment program and the other checks that HP Support Assistant performs on your system.
    Example (HP Support Assistant Version 7.4.45.4)
    Open the HP Support Assistant > Settings >
    Scroll down to Warranty and Services >
    Next to Check warranty now >>
    CHECK No, I do not want to send this data >
    Scroll down to Would you like to share anonymous usage data with HP? >
    CHECK No >
    Under Welcome Screen (if necessary) >>
    UNCHECK Show a welcome screen when I open HP Support Assistant >
    Click Save
    Dragon Tips
    You may want to create an extra / new account with administrator privileges on the computer in case the issue is related in some way to your account.
    You do want to make sure you have your personal data backed up -- make an extra effort to make sure your critical data is backed up somewhere other than on the computer.  Make a copy of those files to a USB drive or to the Cloud.  Make sure you include your bookmarks.
    You may like to take a look at the following in case your computer's File System has issues:
    Using System File Checker (SFC) to Restore System Files
    A good Second Resource on the same subject:
    Windows 7: SFC /SCANNOW Command - System File Checker
    NOTE:  SFC can be run more than one time!
    A different type of check that can be run at boot time:
    How to Run Check Disk at Startup in Vista or Windows 7
    Things That are Blue
    Free tool:  BlueScreenView v1.52
    Windows approach - works up to and including Windows 7: 
    How to read the small memory dump file that is created by Windows if a crash occurs
    More Help: 
    dmp file and blue screen error Windows 7
    Blue Screen of Death Survival Guide: Every Error Explained
    Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
    Although I strive to reflect HP's best practices, I do not work for HP. 
    Click Accept as Solution when the Answer is a good Fix or Workaround!
    Kind Regards,
    Dragon-Fur

Maybe you are looking for